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Crossroads Property Rescue

Crossroads Property Rescue in Morgantown, WV specializes in water damage restoration and offers 39 services to restore homes and buildings efficiently. Expert, reliable solutions for flood and moisture damage.

Water Damage Restoration Service at 3335 Smithtown Rd in Morgantown, WV 26508

Operational
★★★★★
Rating: 4.7 based on 62 reviews
Address: 3335 Smithtown Rd, Morgantown, WV 26508
Phone: 18553793222
Emails:
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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Crossroads Property Rescue

Crossroads Property Rescue Services

24 / 7 Emergency Response

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24 / 7 Emergency Response is round-the-clock support and rapid action services that detect, assess, and respond to urgent problems—like safety threats or outages—anytime, with trained responders ready to help immediately.

Air Duct & Vent Cleaning

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Air Duct & Vent Cleaning cleans the home's heating and cooling ducts and vents to remove dust, dirt, and mold. It involves inspecting, cleaning, and sanitizing ductwork so air flows better and indoor air quality improves.

Chemical Cleanup

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Chemical Cleanup is a service that safely removes and neutralizes hazardous chemicals from sites, equipment, or spills using protective gear, containment, and proper disposal, to prevent harm to people and the environment.

Cleanup And Mitigate

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Cleanup And Mitigate is a service that removes harmful data, fixes issues, and reduces risk. It involves identifying problems, cleaning affected systems, applying fixes, and implementing safeguards to prevent recurrence.

Commercial Property

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Commercial Property is a service that helps you buy, sell, lease, or manage business-use real estate like offices, shops, and warehouses, including market research, valuations, leases, and handling transactions to fit your business needs.

Construction Repair

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Construction Repair is a service that fixes and restores buildings and structures. It involves repairing damaged walls, roofs, floors, and systems, reinforcing foundations, and ensuring safety and durability through skilled trades and restoration work.

Contents Restoration

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Contents Restoration helps recover lost, deleted, or damaged digital files and data by scanning storage, repairing integrity, and restoring usable versions, often with safe previews and optional backups to prevent future loss.

Crawl Space Encapsulation Services

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Crawl Space Encapsulation Services seal and insulate your crawl space to block moisture, humidity, and pests. The process typically includes sealing vents, applying vapor barriers, sealing cracks, insulating walls and floors, and sometimes sump pump or dehumidifier installation.

Crawl Space Solutions

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Crawl Space Solutions is a service that fixes and protects crawl spaces in homes, preventing moisture, mold, and structural issues by sealing, insulating, and sometimes dehumidifying or venting the area.

Damage Reconstruction

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Damage Reconstruction is a service that restores damaged or missing parts of an object, building, or image. It involves assessing damage, planning steps, and creating accurate restorations or reconstructions to return the original appearance or function.

Decontamination Services

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Decontamination Services involve safely cleaning and removing hazardous materials, contaminants, or pathogens from spaces, equipment, or surfaces. It includes assessment, cleaning, disinfection, proper disposal, and documentation to reduce health and environmental risks.

Direct Insurance Billing

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Direct Insurance Billing is a service where providers bill your insurance company directly for covered services, so you don’t pay upfront. It handles claims, approvals, and payments between the provider and insurer, simplifying the billing process for you.

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that helps restore properties after a fire. It involves removing soot and debris, securing the site, cleaning smoke smells, and repairing structure, walls, and finishes to return the space to its pre‑loss condition.

Flooring

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Flooring is the service of installing or replacing floors in homes or buildings. It includes measuring, removing old material, choosing and fitting materials like wood, tile, or carpet, and completing the job with finishing touches for a smooth, durable surface.

Foundation Repairs

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Foundation Repairs is a service that fixes and stabilizes the structure of a building’s foundation to prevent settling, cracks, and water intrusion. It involves assessment, excavation, reinforcement, resurfacing, and long-term sealing or leveling.

French Drains

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French Drains are a drainage system that redirects groundwater away from areas like foundations or yards. A trench is filled with gravel and a perforated pipe to carry water to a lower area, reducing soggy soil and standing water.

Hazardous Material Cleanup

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Hazardous Material Cleanup is a service that safely removes or neutralizes dangerous substances (like chemicals, toxic waste, or spills) from a site, using protective gear, proper disposal, and specialized cleanup steps to protect people and the environment.

Home Reconstruction

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Home Reconstruction is a service that repairs and rebuilds a damaged or ruined house, restoring structure, walls, floors, roofing, plumbing, and electrical systems to safe, functional, and livable condition after events like disasters or wear-and-tear.

Hvac System

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Hvac System is a home climate service that heats or cools air, ventilates rooms, and controls humidity. It involves equipment like furnaces, air conditioners, heat pumps, ducts, thermostats, and regular maintenance to keep indoor air comfortable and safe.

Insurance Claim

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Insurance Claim is a service to report a loss or damage to an insurer, start the claims process, provide evidence, and get a payout or repair support based on your policy terms and coverage.

Mold Issue

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Mold Issue is a service that identifies, inspects, and cleans up mold growth in homes or buildings, assessing moisture sources, removing mold safely, and advising on prevention to improve indoor air quality.

Mold Treated

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Mold Treated is a service that removes mold from surfaces and prevents its return, using cleaning, treatment, and drying methods to improve safety and indoor air quality.

Mold damage restoration

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Mold damage restoration is the process of cleaning up and fixing areas affected by mold after water damage, removing mold, drying the space, repairing structure, and preventing future growth to restore a safe, healthy indoor environment.

Mold remediation

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Mold remediation is cleaning up and removing mold from homes or buildings, stopping moisture, repairing damaged surfaces, and using safety gear and cleaning methods to prevent health risks and future growth.

Natural Disasters

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Natural Disasters is a service that explains events like earthquakes, floods, and storms in simple terms, covering what they are, how they happen, potential impacts, and basic safety steps to take during and after such events.

Property Cleanup

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Property Cleanup helps owners tidying, removing debris, mowing, and restoring a site to a safe, presentable condition. It includes trash removal, weed control, sweeping, and basic yard or exterior maintenance to improve curb appeal and safety.

Property Damage

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Property Damage is a service that helps assess and address harm to someone’s belongings from accidents, weather, or vandalism. It involves documenting damage, determining fault or liability, estimating repairs or replacement costs, and coordinating settlements or restitution.

Property Reconstruction

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Property Reconstruction helps restore and tell the story of a building or site by researching its history, mapping its changes, and presenting a clear timeline of ownership, design, and use for archival, planning, or educational purposes.

Property Repair

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Property Repair is a service that fixes or restores damaged or worn parts of a building or home, such as plumbing leaks, broken walls, faulty wiring, or drafty windows, ensuring safety, usability, and value.

Repairs & Rebuild

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Repairs & Rebuild restores a damaged item to good working condition, fixing broken parts, replacing worn components, and rebuilding structures or systems to like-new performance, reliability, and safety.

Repairs & Reconstruction

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Repairs & Reconstruction is fixing and rebuilding damaged parts of a home or building, restoring structure, safety, and function after incidents like weather, wear, or accidents. It covers assessment, planning, repairs, and remodeling until things are sound again.

Rescue Services

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Rescue Services are trained teams that save people from dangerous situations—like fires, floods, or accidents—by locating, stabilizing, and safely transporting them to safety, often coordinating with emergency responders and using specialized equipment.

Specialized Drying

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Specialized Drying is a service that uses targeted methods to remove water from specific items or areas, such as textiles, electronics, or spaces, through controlled airflow, heat, or desiccants to prevent damage and restore usability.

Vapor Barrier Installation

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Vapor Barrier Installation is placing a moisture-blocking layer in walls or ceilings to prevent dampness. It involves selecting the right material, measuring areas, sealing joints, and ensuring it remains intact behind insulation and finishes.

Water Clean Up

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Water Clean Up is a service that removes pollutants from water to make it safe again. It involves testing water quality, collecting and treating contaminated water, filtering or exchanging it, and ensuring it meets health and environmental standards.

Water Heater Leaks

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Water Heater Leaks is a service that detects and fixes leaking water heaters, identifies the source of the leak, repairs or replaces faulty components, and prevents future issues to keep your hot water running safely and efficiently.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is a service that removes excess water, dries and sanitizes affected areas, and fixes damaged building materials and systems to restore a safe, livable space after leaks, floods, or storm events.

Water damage-related mold removal

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Water damage-related mold removal is a service that cleans up mold thriving after water intrusion, dries the area, removes affected materials, treats for spores, and restores the space to safe, dry condition to prevent health issues.

Water removal

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Water removal is the process of taking excess water away from a space or object, using pumps, vacuums, or drying equipment. It involves extracting water, reducing moisture, and preparing the area for cleaning and restoration.

Crossroads Property Rescue Reviews

Duane Adams
Duane Adams
5 ★★★★★
My first impression of Crossroads Property Rescue was when project director Brian K. came to our flooded building and started assessing the damages. A busted waterline had released 16k gallons of water throughout our 4,000 square ft facility. Brian Went over the building foot by foot to determine the extent of the damage. He was very knowledgeable and Professional about the way he explained what needed to be done and how they were going to make it happen. The team that came in next, had their work cut out for them. Majority of the carpet was totally saturated, a lot of drywall was ruined, insulation was soaked as was some baseboards and studs. The team quickly started vacuuming up the water and getting it out of the building. Joshua E was leading the team. I could tell that he and all the guys knew what they were supposed to be doing and how to get it done right. There were blowers everywhere helping to get the moisture out and removing materials that were beyond repair. It took a lot of pressure off of my wife and I knowing that we had professionals on the job that were working hard to get things under control. I would recommend Crossroads Property Rescue to anyone.
Dalton Herto
Dalton Herto
5 ★★★★★
Crossroads was my first call. Had a water line bust in a commercial bathroom above the ceiling. Absolutely destroyed the restroom as well as got water into a great deal of other areas in the building. Crossroads was there within 30 minutes of my call then got all hands on deck to get drywall cut out and water sucked and dried up. Their speed of service saved a great portion of the building from needing a massive amount of work. One area which was not very salvageable was the restroom where the pipe burst. On the restoration side of things. Jason, Eddie and RJ took full control of the restoration for the commercial restroom. Removing stall walls and sink fixtures (saving what they could) and pulling drywall/insulation out. They worked hard starting at 6am daily, Monday-Saturday to get the place back to normal with not only speed but great attention to detail. It was genuinely worth the cost to get these professionals out here, quality of work was unmatched. They even saved us a good bit of money over the whole thing by having us deal directly with the folks doing the counter top as well as going above and beyond the normal all the way through. Next time I have a serious problem, Crossroads is my first call. So happy to have worked with these guys!
Donnie J Edwards Jr
Donnie J Edwards Jr
5 ★★★★★
Every room in my finished basement (including the garage) was affected by a sewage backup caused by a clogged/collapsed sewer main. They quickly took care of everything to get my house safe and sanitary. Crossroads Property Rescue is the only company I will use in the future if disaster strikes again. Absolutely the best! They are quick responders who are compassionate, professional, courteous, knowledgeable and a joy to be around. A special thanks to Jim, Joshua, Cody, Joey, Justin, and Kaden. These guys are fantastic!
Daniel R.
Daniel R.
5 ★★★★★
Want to say thank you to Crossroads and their entire team. They took care of us professionally and most importantly, promptly during a desperate time. Thank you all so very much
Debbie West
Debbie West
5 ★★★★★
Crossroads Property Rescue did an amazing job cleaning up my water damage. Wes and Jody worked very hard to repair my damages. They were knowledgeable, trustworthy, reliable, experienced, and compassionate! Thank you to all who worked on my project!
Kylee Linger
Kylee Linger
5 ★★★★★
Cannot praise this company enough! I had an ice dam issue in January, and they were at my townhome extremely fast! Drew and Corey have been a fresh breath of air to work with during the demolition phase of my claim. I can tell they truly care about me, my home, and my cats. It's very convenient that they handle the details with your insurance company too. I use State Farm, and they were thrilled to know I was working with Crossroads. It's clear that they are a very reputable and trustworthy company.
Hubert Holdsworth
Hubert Holdsworth
5 ★★★★★
Our home was damaged due to a hot water tank rupturing and destroying all of our hardwood floor. We immediately called Crossroads and their mitigation team promptly arrived and began the cleanup and taking up of the floor. Joel, Justin and Drew were the mitigation crew and they did a fantastic job. We met several times with Jayson and Bobby who helped us immensely in making plans to restore our house. They were very knowledgeable and provided us with everything we needed. Once the actual construction started we were very lucky to have Wes and Shaun do the work. Both of these men are very skilled and meticulous in their work. They repaired a damaged wall, replaced damaged insulation, installed a beautiful floor as well as all the trim and painting that completed the job. I can’t over emphasize the terrific job that they did and thank them enough. Everyone at Crossroads was so easy to work with and so knowledgeable about our needs and what would be needed to repair our home. I would definitely recommend Crossroads to anyone in need of restoration of your home.
Brenda Coleman
Brenda Coleman
5 ★★★★★
I highly recommend Crossroads Property Rescue to anyone looking for a fast, honest and reliable restoration contractor. Jim listened to and addressed all of my worries setting my mind at ease. I knew I was in good hands when I met Jason and his team Wes and Shaun. Jason was always professional, courteous and friendly. Kevin with Red Bird Construction was able to save my carpet making it look brand new again. This team went above and beyond to ensure I was satisfied. It was a pleasure working with this company.
Vishal Shah
Vishal Shah
5 ★★★★★
I strongly recommend Crossroads Property Rescue. They were recommended to me, and I am delighted with their services. I went with them for restoration work after some water damage, and was so pleased with their services that I decided to engage them for repair work as well. Jason St Ours and Dustin were top notch professionals! They reached out consistently to provide progress updates, educated me on the repair process & options, and completed the work in a timely fashion. Our property looks brand new, and this is a testament to the skill of the employees working here. I have to also give a special shout out to Allison & Julia from the home office. They are thorough professionals and know how to manage customer happiness :). Restoration and repair work is stressful, but Crossroads made it easy. Two thumbs up all the way!
William Leister
William Leister
1 ★☆☆☆☆
12/17/25 - The floor is now starting to sag again, The drywall and trim in the bathroom is cracking. I would stay away from this company. They left a message in this review to contact them, I called and left a message with the secretary and she said she would have someone call me back, No one ever did. I will be posting new pictures as soon as I can. Use another company for your water damage needs. anyone but this place.. If anyone asks I will tell them to go somewhere else, I've already told a few and they went elsewhere.. When they were told about the issues they sent the guys that actually did the work to look at it, Of course they said nothing was wrong. Why wouldn't you send an actual company guy and no the contractor. When they did the estimate it was an actual crossroads guy. The walls in the bathroom are cracking. Probably because the floor is starting to sag.. Cracks in bathroom and sagging floors are getting worse. The Drain they installed around the foundation doesn't work at all. Water is still getting into crawlspace. The parts that they Jacked up and supported with the wood supports like in the pictures has began to sink again. Purchased a property where they fixed the floor that had sagged over the years. Started checking things and the wall between the 2 bedrooms is not level, its out over an inch from top to bottom. I have a copy of the estimate they gave the previous owner. and they did not do a lot of the things listed on there but charged them the whole price. Like they were supposed to jack up the floor in a couple rooms and it looks like they were supposed to use concrete piles to support it, but they just used pieces of wood nailed together which are sitting on the ground not on blocks or concrete. And that vapor barrier is just laying on the ground and not attached around the edges so I'm not sure if its really doing anything. Other things are wrong also but I'm not going to put them all here.
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About Crossroads Property Rescue

Crossroads Property Rescue is a Water Damage Restoration Service proudly serving Morgantown, West Virginia, and the surrounding areas from its location at 3335 Smithtown Rd, Morgantown, WV 26508. The company takes a comprehensive approach to property recovery, offering a wide range of services designed to address water damage, fire damage, and the accumulation of moisture and mold that can accompany emergencies. With a strong emphasis on rapid response and meticulous mitigation, Crossroads Property Rescue focuses on returning homes and commercial spaces to safe, habitable conditions as quickly and efficiently as possible. The organization operates with a commitment to professional standards, attention to detail, and transparent communication throughout every phase of restoration and reconstruction. Their team works diligently to minimize disruption for property owners while coordinating with insurance providers to streamline claims and approvals, ensuring a smoother recovery process from initial damage assessment through final reconstruction. By combining advanced drying technologies, thorough cleaning, and careful construction repairs, they help properties regain structural integrity and safety for occupants. Crossroads Property Rescue also emphasizes the importance of preventing future damage by implementing effective mitigation strategies, including proper moisture control, decontamination, and the installation of protective barriers where needed. The team’s expertise spans residential, commercial, and industrial contexts, reflecting a versatile capability to respond to incidents ranging from minor leaks to significant flood events. In addition to emergency response, the company provides long-term property restoration and reconstruction services, covering both the interior and exterior elements of a building. Their service philosophy centers on compassionate customer service, dependable availability—often 24/7—and a thorough, step-by-step approach to each project. From initial inspection to final cleanup, Crossroads Property Rescue aims to restore comfort, safety, and value to properties while maintaining open lines of communication with clients, contractors, and insurers. The firm’s local presence in Morgantown enables it to respond swiftly to weather-related incidents, urban infrastructure challenges, and the diverse needs of the community it serves. Through careful planning, skilled craft, and a customer-focused mindset, Crossroads Property Rescue seeks to be a trusted partner in safeguarding homes and businesses against water and fire-related hazards and the subsequent repairs those events demand. Their service portfolio demonstrates a readiness to handle both the immediate and long-term needs associated with property damage, ensuring that clients feel supported every step of the way.

Water Damage Restoration Service

Water Damage Restoration Service in Morgantown, WV by Crossroads Property Rescue. Fast, reliable cleanup, tarrying with mold prevention, water extraction, drying, and complete restoration to restore your home quickly and safely.

Building Restoration Service

Providing expert building restoration services in Morgantown, WV, Crossroads Property Rescue specializes in storm damage, fire and water restoration, structural repairs, and content recovery to quickly restore comfort, safety, and value to your property.

Fire Damage Restoration Service

Crossroads Property Rescue in Morgantown, WV offers expert Fire Damage Restoration Service to restore your home or business, assess smoke and soot, remove odors, and rebuild with fast, compassionate, and compliant solutions to get you back safely.

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