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MasterDry, LLC

MasterDry, LLC provides professional water damage restoration services in Martinsburg, WV, offering comprehensive residential and commercial recovery solutions. Trusted experts delivering rapid, thorough cleanup and drying.

Water Damage Restoration Service at 28 Ceramic Dr in Martinsburg, WV 25405

Operational
★★★★★
Rating: 5.0 based on 2 reviews
Address: 28 Ceramic Dr, Martinsburg, WV 25405
Phone: 13042646868
Emails:
Carrie Yeakle (Office Manager) - [email protected]
Dustin Roach (Marketing Manager) - [email protected]
Dustin Roach (Marketing Manager) - [email protected]
Employees: 25
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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MasterDry, LLC

MasterDry, LLC Services

24/7 Emergency Service

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24/7 Emergency Service is round‑the‑clock help for urgent issues, available anytime. It involves rapid dispatch, on‑site or remote response, professional assessment, and immediate actions to fix problems and ensure safety, day or night.

Air Moving

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Air Moving is a service that optimizes and manages airflow in a space, using fans, vents, and ducts to improve comfort and ventilation. It involves evaluating air flow needs, installing or adjusting equipment, and monitoring performance for efficiency and safety.

Applied Microbial Remediation

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Applied Microbial Remediation is a service that uses beneficial microbes and safe cleaners to break down pollutants, disinfect surfaces, and restore environments. It involves assessing contamination, applying microbes, monitoring progress, and ensuring safer, cleaner results.

Applied Structural Drying

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Applied Structural Drying is a professional process that uses targeted drying methods and equipment to remove moisture from damaged buildings after water intrusion, preventing mold and further damage while stabilizing structures, materials, and indoor air quality.

Biohazard

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Biohazard is a service that helps prevent exposure to dangerous biological materials by offering safety training, proper handling guidelines, and protocols for containment, disposal, and incident response in labs or clinics.

Broken Pipe

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Broken Pipe is a service that helps diagnose and fix broken or stalled data connections, often caused by network drops or server timeouts. It offers monitoring, error analysis, and automated recovery steps to restore smooth communication between systems.

Business Insurance

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Business Insurance is a service that helps protect a company from financial loss due to events like accidents, lawsuits, or property damage. It involves evaluating risks, choosing suitable coverage, and providing policies to cover liabilities, damage, and business interruption.

Carpet & Upholstery

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Carpet & Upholstery cleans your floors and furniture using safe cleaning solutions to remove dirt, stains, and odors, restoring softness and appearance. It includes deep cleaning, stain treatment, and quick-drying techniques for carpets, rugs, sofas, and chairs.

Carpet Cleaning

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Carpet Cleaning is a service that removes dirt, stains, and germs from carpets using vacuuming, cleaning solutions, and sometimes hot water extraction to refresh the fabric and improve appearance and scent.

Carpet Repair And Reinstallation

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Carpet Repair And Reinstallation is fixing damaged carpet, seams, or stains and then replacing or resetting it in place to restore a smooth, clean floor finish; it involves patching, stretching, reseaming, or reinstalling carpet where needed.

Carpet cleaning

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Carpet cleaning is a service that removes dirt, stains, and odors from carpets using vacuuming, cleaning solutions, and sometimes steam or dry methods to refresh and extend the carpet’s life.

Cleaning Cleaning

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Cleaning Cleaning is a service that helps tidy and sanitize spaces. It involves tasks like dusting, vacuuming, sweeping, mopping floors, and cleaning surfaces to make rooms neat, fresh, and hygienic for residents or workers.

Commercial Restoration

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Commercial Restoration is a service that repairs and restores business properties after damage from floods, fires, storms, or wear. It involves assessment, debris removal, cleaning, repair, and renovation to return the space to its pre-damage condition.

Decontamination And Disinfection

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Decontamination and disinfection is the process of cleaning surfaces and objects to remove germs, dirt, and contaminants, using cleaning agents and disinfectants. It involves cleaning, sanitizing, and sometimes sterilizing to reduce infection risk.

Final Cleanup

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Final Cleanup is the last step of a service where the site, room, or project is tidied, checked for completeness, and left ready for use. It includes organizing, discarding waste, cleaning surfaces, and ensuring everything is in place and functioning.

Fire And Smoke Restoration

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Fire And Smoke Restoration is a service that cleans and repairs homes after a fire, removing smoke residue, soot, and odors, and restoring damaged structure, safety, and appearance through cleaning, deodorizing, and rebuilding as needed.

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that cleans up soot, smoke, and water damage from a fire, assesses safety, removes debris, and restores damages like walls, floors, and ceilings to restore your home or business to its pre-fire condition.

Flood Damage Restoration

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Flood Damage Restoration is a service that removes water, dries and sanitizes affected areas, and repairs damage after a flood. It involves water extraction, drying, mold prevention, cleaning, and fixing floors, walls, and utilities to restore safety and normal function.

Flood Waters

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Flood Waters is a service that helps assess and manage flood risks, provide quick weather and water level updates, and guide steps to protect homes and businesses, including alerts, preparedness advice, and response planning.

Flood cleanup

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Flood cleanup is the process of removing floodwater, drying and sanitizing the affected area, and repairing damage to homes or buildings. It includes pumping out water, removing soaked materials, cleaning surfaces, and preventing mold growth.

Flood restoration

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Flood restoration is a service that cleanly removes water, dries and sanitizes damaged areas, and repairs and restores homes or buildings after flooding, including inspecting for hidden moisture, mold prevention, and replacing damaged materials.

Floor Drying

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Floor Drying is a service to remove water from floors after spills or flooding, using pumps, mops, fans, and moisture meters. It involves assessing the area, extracting water, drying surfaces and materials, and preventing mold or further damage.

Hepa Vacuum

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Hepa Vacuum is a cleaning service that uses high-efficiency particulate air (HEPA) filtered vacuums to remove dust, allergens, and tiny particles from homes or offices, helping improve air quality with thorough, quiet cleaning.

Home Owners Insurance

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Home Owners Insurance is a policy that protects your home and belongings from damage or loss. It typically covers things like fire, theft, and storms, plus liability if someone is hurt on your property, helping with repairs and costs.

Infection Control

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Infection Control is a service that helps prevent the spread of germs in healthcare and other settings. It involves hygiene practices, cleaning and disinfection, proper use of protective gear, waste handling, and tracking infections to keep people safe.

Moisture Control

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Moisture Control is a service that checks and manages humidity and water levels to prevent damp, mold, and damage. It involves measuring moisture, adjusting ventilation, sealing leaks, and setting optimal humidity for a healthy, comfortable space.

Moisture Mapping

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Moisture Mapping measures and visualizes how damp or wet a structure is, using sensors and scans to create a map of moisture levels. It helps identify damp areas, inform drying plans, and prevent mold and damage.

Moisture Testing

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Moisture Testing measures the water content in materials to determine dryness, quality, and suitability. It involves sampling, using meters or lab tests, and recording results to guide drying, storage, or processing decisions.

Mold Assessment

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Mold Assessment is a service that checks indoor spaces for mold growth, humidity, and water issues. It involves visual inspection, moisture testing, and sometimes air or surface sampling to identify mold risk and recommend remediation steps.

Mold Control

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Mold Control is a service that checks for mold growth, stops moisture, and cleans affected areas to improve air quality and prevent damage. It involves inspection, moisture reduction, mold removal, and prevention strategies.

Mold Damage Restoration

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Mold Damage Restoration is the process of cleaning, drying, and restoring a home or building after mold growth. It involves removing mold, fixing moisture sources, sanitizing surfaces, and repairing damaged walls, ceilings, and flooring to stop spread and restore safety.

Mold Inspection

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Mold Inspection is a service that checks for mold growth inside buildings, identifying signs, moisture sources, and potential health risks. Technicians observe, test samples if needed, and report findings with recommendations to fix leaks and improve air quality.

Mold Remediation

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Mold Remediation helps remove visible mold and prevent future growth. It involves inspecting for moisture, safely containing affected areas, cleaning and repairing surfaces, and addressing the source of moisture to keep indoor air healthy.

Mold Removal

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Mold Removal is a service that safely detects and eliminates mold growth in homes or buildings, including cleaning affected surfaces, removing moldy materials if needed, and using proper containment and treatments to prevent future growth and improve air quality.

Mold cleaning

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Mold cleaning removes visible mold and disinfects affected areas to improve air quality and prevent further growth. It involves cleaning surfaces, treating with mold-killing products, fixing moisture problems, and ensuring proper drying to prevent recurrence.

Odor Control

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Odor Control is a service that reduces and neutralizes unpleasant smells in a space or process, using cleaners, filtration, masking agents, or ventilation. It involves identifying odor sources, implementing treatments, and monitoring effectiveness to keep air fresh.

Odor Removal

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Odor Removal is a service that identifies and eliminates unpleasant smells in spaces or items, using cleaning, deodorizing treatments, filtration, and sometimes ventilation to restore fresh air and a neutral scent.

Pet Urine

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Pet Urine is a service that helps identify and test areas where pets have urinated, using odor detection and sampling to determine cleanliness, odor sources, and treatment steps for cleaning and odor removal.

Recovery Services

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Recovery Services helps you plan, protect, and restore data and systems after a disruption. It includes backup, disaster recovery, and response steps to minimize downtime and keep essential operations running as quickly as possible.

Remediation Cleaning

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Remediation Cleaning is a service that removes hazardous substances, contaminants, or water damage from buildings. It involves assessment, containment, cleaning, and proper disposal to make spaces safe and compliant.

Sewage Backups

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Sewage Backups is a service to clear clogs and remove sewage from drains, restoring safe sewer flow. It involves identifying blockages, using specialized equipment to extract wastewater, cleaning affected areas, and sanitizing to prevent contamination.

Sewage Clean Up

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Sewage Clean Up is a service that removes wastewater and contaminated materials from homes or businesses, cleans and sanitizes affected areas, and restores safety by removing sludge, neutralizing odors, and preventing health hazards.

Storm Damage

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Storm Damage is a service that assesses and repairs what storms affect on buildings and property, including inspecting for leaks, broken windows, damaged roofs, and flooded areas, then coordinating or performing the needed fixes to restore safety and strength.

Tornado Damage

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Tornado Damage is a service that assesses and repairs damage caused by tornadoes, including inspecting structural harm, debris cleanup, insurance documentation, and restoration of buildings, roofs, and utilities to make them safe and functional again.

Truck Mount System

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A Truck Mount System is a mobile cleaning setup mounted on a truck, combining a powerful hot-water extractor, water tanks, hoses, and pumps. It enables on-site carpet and upholstery cleaning with high heat and suction for thorough, efficient results.

Unattended Death

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Unattended Death service involves responding to a death that occurs at a location without a known, immediate person to notify. It includes securing the scene, documenting details, coordinating with authorities, and arranging transport and funeral or cremation arrangements as needed.

Upholstery Cleaning

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Upholstery Cleaning cleans and refreshes soft furniture like sofas and chairs by removing dirt, stains, and odors with gentle cleaning methods suitable for fabrics, leaving cushions looking brighter and smelling fresh.

Vandalism & Graffiti

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Vandalism & Graffiti refers to the wrongdoing of damaging or defacing property with graffiti, tags, or other marks. It involves unauthorized painting, scratching, or placing symbols on buildings, trains, or public spaces, causing property harm and potential legal trouble.

Waste Removal

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Waste Removal is a service that collects and disposes of unwanted trash, recycling, and debris from homes or businesses. It involves sorting, loading, transporting, and properly disposing or recycling materials, aiming to keep spaces clean and compliant with local rules.

Water Heater

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A Water Heater is a device that warms up cold water for your home, so you have hot water for showers, dishes, and cleaning. It includes the heater unit, thermostat controls, and pipes; it requires installation, maintenance, and occasional part checks.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is a service that removes excess water, dries and sanitizes affected areas, and repairs damaged structure and fixtures to restore a home or business after floods, leaks, or spills.

Water, Fire, Mold Damage

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Water, Fire, Mold Damage is a cleaning and repair service that restores homes after water leaks, fire smoke, or mold growth. It involves assessment, safety steps, water/fire cleanup, deodorizing, mold remediation, drying, sanitizing, and repairs to return spaces to normal.

MasterDry, LLC Reviews

Susan Gallagher
Susan Gallagher
5 ★★★★★
Excellent, excellent, company. Had a pipe burst in the basement ceiling which leaked into the soffits, soaking the surrounding walls and the floor. My basement was full of all the building supplies needed to build a retirement home. Not your typically flood remediation. Called ServPro first, who came out, left drying machines and told me they would remove the soaking wet drywall and ceiling the end of next week. Got my insurance company involved, ended up getting rid of ServPro and hiring MasterDry which took several days. MasterDry, came right away and started removing the ceiling and walls which were now very mildewed due to ServPro's lack of service. The job was more complicated because of the building materials, yet they worked seamlessly with movers and got the job done professionally. MasterDry is professional, considerate, detail oriented and wonderful to deal with. They took hundred of photos for my insurance company documenting everything they did. They are awesome!
Margo Hoffman
Margo Hoffman
5 ★★★★★
This company was quick and thorough. They were very professional and answered all my questions. Assisted with insurance claim and were very honest.
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About MasterDry, LLC

MasterDry, LLC is a Water Damage Restoration Service located at 28 Ceramic Dr, Martinsburg, WV 25405. Serving both residential and commercial clients, the company specializes in rapid response and comprehensive restoration for water, flood, fire, and mold incidents. Their approach combines expert assessment, advanced moisture control, and meticulous remediation to restore properties to pre-loss condition. MasterDry, LLC prioritizes clear communication with homeowners, business owners, and insurers, ensuring all steps are well-documented and transparent throughout the recovery process.

From initial emergency responses to final cleanup, MasterDry, LLC offers a robust array of services designed to mitigate damage, prevent secondary issues such as mold growth, and accelerate recovery timelines. The team utilizes state-of-the-art equipment, including air movers, moisture meters, HEPA filtration, and high-efficiency containment methods, to dry structures efficiently while protecting occupants. Whether addressing a sudden pipe break, storm-related flooding, sewage back ups, or vandalism and graffiti damage, MasterDry, LLC provides professional remediation that emphasizes safety, sanitation, and thoroughness.

Key capabilities include 24/7 emergency service for rapid onset disasters, applied structural drying to restore walls, floors, and ceilings, and moisture control with precise mapping and testing to prevent hidden damage. The company also performs mold assessment, mold remediation, mold removal, and mold cleaning, alongside decontamination and disinfection protocols to restore indoor air quality. In addition, MasterDry, LLC handles carpet and upholstery cleaning and restoration, flooring drying, and odor control to eliminate lingering smells after water events. Their remediation cleaning services cover a wide range of scenarios, including sewage clean up, biohazard response, and infection control measures when necessary.

MasterDry, LLC maintains close collaboration with insurers and agents to assist with claims, documentation, and coverage reviews. Their team is trained to manage the complexities of commercial restoration, home owners insurance processes, and the nuanced needs of both residential properties and business facilities. The service offerings span from initial extraction and drying to final cleanup, demolition if needed, and rebuilding coordination. They also address specialty issues such as water heater leaks, carpet repair and reinstallation, and truck mount system usage for efficient restoration workflows.

Customer experiences emphasize professionalism, thorough communication, and timely execution. A recent evaluation highlighted prompt responses, detailed documentation with photographs for insurance purposes, and seamless collaboration with movers to complete complex projects. Clients also noted honesty, transparency in answering questions, and a strong commitment to quality restoration. MasterDry, LLC aims to be a trusted partner for property owners facing water, fire, mold, or storm damage, delivering compassionate service, meticulous workmanship, and dependable support during stressful times.

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