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ServiceMaster Recovery by Restoration Holdings - Wausau

ServiceMaster Recovery by Restoration Holdings - Wausau provides expert water damage restoration services at 225005 Lilac Ave, Wausau, WI, offering a comprehensive range of 42 specialties.

Water Damage Restoration Service at 225005 Lilac Ave in Wausau, WI 54401

Operational
★★★★★
Rating: 4.5 based on 37 reviews
Address: 225005 Lilac Ave, Wausau, WI 54401
Phone: 17152264007
Emails:
Adam Mccoy (Sales Business Development) - [email protected]
Angie Andrew (Account Manager) - [email protected]
Bill Meeker (Controller) - [email protected]
Employees: 500
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Get Directions Call Now Book a Service
ServiceMaster Recovery by Restoration Holdings - Wausau

ServiceMaster Recovery by Restoration Holdings - Wausau Services

24/7 Emergency Cleanup

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Round-the-clock emergency cleanup for Wausau properties dealing with water damage, fire damage, Wisconsin River flooding, or severe winter weather emergencies. Services include immediate response, damage assessment, emergency stabilization, rapid cleanup, and 24/7 availability.

Carpet cleaning

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Professional carpet cleaning for Wausau homes and businesses dealing with winter salt stains, Wisconsin River valley moisture, mud tracking from heavy snowfall, and Central Wisconsin weather debris. Services include deep cleaning, stain removal, and odor elimination.

Commercial And Residential

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Commercial and Residential refers to services that handle building, maintaining, or improving property for businesses and homes, including planning, construction, renovations, maintenance, and project management to meet safety, efficiency, and aesthetic goals.

Content Cleaning

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Professional content cleaning for Wausau properties affected by water damage, fire damage, Wisconsin River flooding, or smoke contamination. Services include pack-out, thorough cleaning, restoration, deodorization, secure storage, and safe return of belongings.

Deodorization And Odor Control

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Deodorization and Odor Control is a service that removes or masks unpleasant smells from air, water, or waste. It uses techniques like filtration, chemical treatments, odor-neutralizing agents, and monitoring to keep spaces fresh and compliant with cleanliness standards.

Disaster Recovery

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Disaster Recovery is a service that helps you recover IT systems after an outage or disaster. It involves backup data, tested recovery plans, failover procedures, and rapid restoration of apps, data, and networks to keep operations running.

Disaster Restoration Services

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Disaster Restoration Services helps recover homes and businesses after events like floods, fires, or storms. It includes assessing damage, removing water or debris, cleaning, drying, repairing structure and content, and restoring safety and habitability.

Drying Services

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Professional drying services for Wausau properties affected by Wisconsin River flooding, Rib River overflow, basement moisture, or winter water intrusion. Services include structural drying, dehumidification, moisture removal, and complete drying solutions.

Emergency Disaster Recovery

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Emergency Disaster Recovery is a service that helps quickly restore critical operations after a disaster, including immediate safety, data backup and recovery, temporary workspace setup, and rapid recovery plans to resume essential functions with minimal downtime.

Emergency Disaster Restoration

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Emergency Disaster Restoration is a rapid service that assesses and cleans up damage from disasters like fires, floods, or storms. It includes safety checks, water extraction, debris removal, drying, odor control, and repairs to restore a home or business.

Fire Damage Removal

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Fire Damage Removal is a service that cleans up and restores spaces after a fire. It involves removing soot and debris, securing the area, assessing and stabilizing damage, cleaning surfaces, deodorizing, and coordinating repairs to return the site to a safe, pre-fire condition.

Fire Damage Repair

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Fire Damage Repair is a service that restores a property after a fire by assessing damage, cleaning soot, removing debris, repairing structural elements, and restoring utilities and finishes to bring the home back to safe, livable condition.

Fire Damage Restoration Services

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Fire Damage Restoration Services helps recover a home or business after a fire by assessing damage, removing smoke and char, cleaning and deodorizing, repairing structural issues, and restoring belongings and finishes to safe, usable condition.

Fire damage cleanup & repair

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Fire damage cleanup and repair for Wausau properties affected by heating system fires, wood stove incidents, electrical fires, or smoke damage from harsh Central Wisconsin winters. Services include soot removal, smoke odor elimination, and complete restoration.

Flood cleanup

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Emergency flood cleanup for Wausau properties affected by Wisconsin River flooding, Rib River overflow, spring snowmelt, or severe Central Wisconsin storm flooding. Services include water extraction, sanitization, debris removal, and rapid damage control.

Flood restoration

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Complete flood restoration for Wausau properties damaged by Wisconsin River flooding, spring thaw water intrusion, severe storms, or basement flooding. Services include structural drying, repairs, mold prevention, and full property restoration.

Floor Cleaning

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Floor Cleaning is a service that removes dirt, spills, and grime from floors using vacuums, mops, and cleaners. It involves sweeping or vacuuming, mopping or scrubbing, and sometimes sealing or polishing to leave floors clean and tidy.

Flooring

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Flooring is the service of installing or replacing the floor surfaces in a home or building, using materials like wood, tile, laminate, or carpet, and may include subfloor prep, measurements, cutting, laying, and finishing for a durable, clean floor.

Mold Remediation

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Mold Remediation is the process of finding and removing mold from your home or building, fixing moisture causes, cleaning affected areas, and restoring safe, air-quality conditions so you stay healthy and protect the space from future growth.

Mold Testing

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Mold Testing checks your indoor air and surfaces for mold spores. A technician collects samples, which are analyzed in a lab to identify mold type and concentration, helping determine if remediation is needed and how to improve indoor air quality.

Mold cleaning

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Professional mold cleaning for Wausau properties affected by Wisconsin River humidity, Rib River moisture, basement dampness, or Central Wisconsin winter condensation. Services include mold removal, surface cleaning, sanitization, air purification, and moisture control solutions.

Mold damage restoration

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Mold damage restoration for Wausau properties affected by Wisconsin River moisture, Rib River humidity, ice dam water intrusion, or freeze-thaw condensation. Services include mold assessment, structural repair, air quality restoration, and complete rehabilitation.

Mold inspection

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Professional mold inspection for Wausau properties concerned about Wisconsin River humidity, Rib River moisture, basement dampness, or Central Wisconsin weather concerns. Services include comprehensive testing, moisture assessment, air quality analysis, and detailed reports.

Mold mitigation

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Mold mitigation services for Wausau properties dealing with Wisconsin River humidity, Rib River moisture, basement dampness, or harsh Central Wisconsin winter condensation. Services include containment, removal, prevention strategies, moisture control, and complete mitigation solutions.

Mold remediation

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Professional mold remediation for Wausau properties affected by Wisconsin River humidity, Rib River moisture, ice dam water damage, or freeze-thaw condensation from harsh Central Wisconsin winters. Services include safe mold removal, air purification, and complete remediation.

Odor Removal

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Odor Removal is a service that eliminates unwanted smells from spaces or items. It involves identifying odor sources, treating them with cleaning, deodorizing agents, or specialized equipment, and ensuring fresh air and a neutral scent afterward.

Pack Out And Storage

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Pack Out And Storage is a service that helps you pack up your belongings securely, move them to a storage facility, and keep them safe until you’re ready to use or retrieve them again.

Residential Fire Damage Restoration

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Residential Fire Damage Restoration is a service that helps homes recover after a fire. It includes assessing damage, removing debris, securing the property, cleaning soot and smoke, repairing structure and contents, and restoring safety and livability.

Restoration Cleaning

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Restoration Cleaning is restoring a space or item after damage (like fire, water, or mold) by removing debris, drying, treating odors, and cleaning surfaces to bring it back to safe, usable condition.

Restoration Drying

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Restoration Drying is a service that removes water from flooded or damp spaces, using pumps and high-powered dryers. It involves water extraction, drying affected materials, monitoring moisture levels, and preventing further damage to walls, floors, and belongings.

Smoke And Fire Damage

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Smoke and Fire Damage is a service that helps clean, repair, and restore homes or businesses after fire and smoke effects, removing soot, odors, repairing damage, and returning spaces to safe, livable condition.

Smoke And Fire Damage Repair

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Smoke and Fire Damage Repair is a service that cleans, filters, and repairs homes after fire and smoke damage, including removing soot, deodorizing, repairing structural damage, repainting, and restoring damaged belongings to restore safety and comfort.

Trauma & Biohazard

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Trauma & Biohazard is a support service that handles emergency medical trauma and hazardous materials incidents, focusing on safety, cleanup, decontamination, and post-event care for people affected or involved.

Trauma Scene

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Trauma Scene is a service that provides guided, on-site or remote crisis support and debriefing for acute traumatic events, helping individuals and teams stabilize, assess needs, and plan next steps after a distressing incident.

Wall And Ceiling Cleaning

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Wall And Ceiling Cleaning is a service that cleans dust, dirt, and stains from interior walls and ceilings, using appropriate cleaners and tools to refresh surfaces, remove marks, and improve appearance without damaging the paint or wallpaper.

Water Damage Mitigation

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Water Damage Mitigation is the process of stopping further water intrusion, removing standing water, drying and dehumidifying affected areas, and preventing mold. It involves assessment, containment, equipment use, and restoration to restore your space safely.

Water Damage Remediation

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Water Damage Remediation is the process of fixing flooding or leaks by removing water, drying and sanitizing the area, preventing mold, and repairing materials to restore a safe, habitable space.

Water Damage Repair

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Water Damage Repair is a service that fixes damage from leaks or floods by removing water, drying the area, cleaning contaminated surfaces, and restoring structure and finishes to prevent mold and further harm.

Water damage-related cleanup & repair

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Water damage cleanup and repair for Wausau properties affected by Wisconsin River flooding, ice dam leaks, harsh Central Wisconsin freeze-thaw cycles, or basement seepage. Services include water extraction, structural drying, and complete damage repair.

Water damage-related mold removal

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Mold removal for Wausau properties with water damage from Wisconsin River flooding, Rib River overflow, ice dams, or freeze-thaw water intrusion from harsh winters. Services include mold remediation, air purification, moisture control, and complete removal.

Water damage-related pest control

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Water damage-related pest control is a service that fixes moisture problems after water damage and removes pests that thrive in damp conditions, using drying, moisture control, sanitation, and targeted treatments to prevent infestation and further damage.

Water removal

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Emergency water removal for Wausau properties affected by Wisconsin River flooding, Rib River overflow, burst pipes, ice dam leaks, or severe Central Wisconsin storm damage. Services include rapid water extraction, emergency response, structural drying, and complete removal.

ServiceMaster Recovery by Restoration Holdings - Wausau Reviews

Connie Schoeneck
Connie Schoeneck
5 ★★★★★
During the demo part of our water damage, a fellow named Gabe from the Wausau office did a superb job of removing water, doing the demo and clean up when he was done. He was knowledgeable, worked efficiently and fast. Kept us informed. He deserves a 5 star rating.
Chris C. Hartwig
Chris C. Hartwig
5 ★★★★★
Victor and his crew were very hard working, friendly and neat. They worked to resolve all of our water damage restoration. They also agreed to repair all the confined space insulation. Great communication between management and our insurance claim. They made a bad situation manageable as we worked together. They always went the extra mile on each detail. Excellent experience with this crew. Photos of water hanging from the floor joists in the crawl space. It’s all dry now.
Amy T
Amy T
5 ★★★★★
I called with an urgent issue, and they came out the same day. Service was great, they were very through and courteous. Everyone I talked with was great! Highly recommend them for any need you may have!
Kyle McMullen
Kyle McMullen
5 ★★★★★
Service Master responded extremely quickly and helped us mitigate further damage to our property. Gabe came out, was professional, helpful, and answered all of our questions. He offered resources to get us on the right track for our restoration. I would highly recommend!
John Vasko
John Vasko
5 ★★★★★
The young men, Reece and Colby, that worked at our house were extremely professional- very nice (it was a dirty job!) and very helpful! I recommend this team!
Cheryl Hansen
Cheryl Hansen
5 ★★★★★
I found water and sewage covering a large portion of our finished basement. My daughter called Service Master in Wausau, they promptly called me back. When Brandon arrived he explained the cleanup process and walked me thru dealing with making our insurance claim, he was very helpful. The crew he left did an excellent job with cleaning up our basement, getting rid of the soaked carpet and sanitizing the whole area. They went over all that they did and came back 2 days later to check their work and remove the drying equipment. They were polite, friendly, answered questions well and did a great job. And it was the day before Thanksgiving and we had nasty weather. They hit the job done. Thank you
Fall 2025
Fall 2025
5 ★★★★★
10/31/25 Mr.B.Mundt today showed Professionalism of the highest level ~~~ In respect to the following: presentation/promptness /consideration/ thoroughness /… (All questions answered… ) Communication on all levels pleased with. Thank You, Shelley Feiten
Monica Tackes
Monica Tackes
1 ★☆☆☆☆
If you ever want to be taken advantage of call them. Tell us they need all this testing for our insurance company was a total outright lie. Our insurance never got anything but the Measurements of each of our rooms and the window sizes.It feels like they were Is casing a house for robbery. No photos or moisture levels was ever sent to our insurance company. When I tried to talk to someone they just told me our bill and never got back to us. When they told us they had to come back the next day to get moisture reading. I had to call them and remind them at 4 pm. "We out of town on a job we are on our way" when he did show up he said I just came from home. Then I had to pick up all the cigarettes butts they lest all over my driveway even after they were ask not to smoke on the property. 4500 to put fans out and suck up the carpet that we took out anyway.. and yes we told them we are taken the carpet out. The only thing they had to move was the cat box for 95.00 charge. We could have mored it ourselves I was standing there .
Kim Zapar
Kim Zapar
5 ★★★★★
Very respectful of our home. Employees that did the work explained everything before they started . Reese Dakota Gabe Brent Brandon great customer service. I would recommend them.
Ann Snyder
Ann Snyder
5 ★★★★★
Tobias and his team (V, AZ, and Eric) saved our basement. They worked tirelessly to get the job done to completion, working two long days. They were thorough, respectful, and efficient. Never a complaint, always on the move, they were true professionals. I feel confident that all of the damage was removed and that our basement is dry and mold free. Thank you!
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About ServiceMaster Recovery by Restoration Holdings - Wausau

ServiceMaster Recovery by Restoration Holdings - Wausau is a trusted Water Damage Restoration Service located at 225005 Lilac Ave, Wausau, WI 54401. Serving both residential and commercial clients, the company provides comprehensive 24/7 emergency cleanup to mitigate damage and begin timely restoration. Their approach emphasizes rapid response, clear communication, and meticulous workmanship to minimize disruption and protect property value. The team specializes in water removal, drying services, desiccation, and thorough structural assessment to ensure a safe, dry, and healthy environment after incidents such as floods, leaks, or sewage exposure. They handle everything from initial containment and water extraction to full restoration, including content cleaning, pack out and storage, and post-damage restoration planning.

Core offerings include water damage mitigation and remediation, mold testing and remediation, and odor control to address both visible damage and hidden concerns. The company’s restoration scope spans emergency disaster recovery, fire damage removal and repair, smoke and fire damage restoration, and traumatic or biohazard cleanup when required. They also provide specialized services for carpet and flooring cleaning, wall and ceiling cleaning, and general restoration cleaning to restore aesthetics and structural integrity. With a robust suite of services for both residential and commercial settings, they support property owners through every phase of recovery and return to normal operations.

ServiceMaster Recovery by Restoration Holdings - Wausau emphasizes collaboration with insurance providers to streamline claims and ensure transparency throughout the process. Their team demonstrates professionalism, courtesy, and a customer-first mindset, helping clients navigate complex restoration requirements during stressful times. Customer feedback highlights punctuality, clear communication, and high-quality results, with crews consistently described as hardworking, respectful, and thorough. The company also offers deodorization and odor removal, water damage restoration, mold remediation, and disaster restoration services, ensuring comprehensive care from initial assessment to final cleanup. Amenities include fast response times, knowledgeable technicians, and a thorough, detail-oriented approach that prioritizes safety and homeowner peace of mind. By combining advanced equipment with proven restoration practices, ServiceMaster Recovery by Restoration Holdings - Wausau aims to deliver reliable, efficient, and complete recovery services for water-related incidents and beyond.

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