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MaxCARE of Washington, Inc

MaxCARE of Washington, Inc. offers comprehensive water damage restoration services from Sumner, WA, covering 42 specialized solutions to protect homes and restore comfort. Reliable, thorough, and locally trusted.

Water Damage Restoration Service at 16208 60Th St E in Sumner, WA 98390

Operational
★★★★★
Rating: 4.5 based on 263 reviews
Address: 16208 60th St E, Sumner, WA 98390
Phone: 12538646445
Emails:
Leah Barta (Industrial Hygienist) - [email protected]
Donna Mcneal - [email protected]
Employees: 50
Hours:
Monday 8AM-4:30PM
Tuesday 8AM-4:30PM
Wednesday 8AM-4:30PM
Thursday 8AM-4:30PM
Friday 8AM-4:30PM
Saturday Closed
Sunday Closed
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MaxCARE of Washington, Inc

MaxCARE of Washington, Inc Services

24 Hour Emergency Response

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24 Hour Emergency Response is a round-the-clock service that quickly detects, assesses, and addresses urgent problems, with fast communication, on-site or remote support, and swift fixes to restore safety and normal operations.

Board Up And Tarping

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Board Up And Tarping is a service that protects a damaged building by covering broken windows or doors with boards and tarps to secure it from weather and unauthorized entry until repairs can be made.

Carpet Installer

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A Carpet Installer is a professional who measures rooms, removes old carpet, prepares the floor, lays down new carpet, trims excess, and secures seams to create a smooth, clean, and safe floor covering indoors.

Ceiling Water

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Ceiling Water is a service that installs or repairs water-related systems in ceiling spaces, such as ceiling-mounted sprinklers or water lines, and may include inspections, leak checks, and ensuring proper drainage and safety inside ceilings.

Commercial Disaster Restoration Services

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Commercial Disaster Restoration Services helps businesses recover after disasters like fire, flood, or storms. It involves assessing damage, securing the site, removing debris, restoring structures, and returning operations to normal with temporary shutdown minimized.

Complete Recovery

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Complete Recovery helps you restore health after illness or stress through guided rest, gentle exercise, nutrition, sleep, and support tools to rebuild strength, balance, and energy safely.

Comprehensive Disaster Restoration

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Comprehensive Disaster Restoration is a full-service emergency repair and recovery service that helps homes and businesses recover after disasters, including assessment, water and fire cleanup, debris removal, repairs, mold prevention, and restoring utilities and structure to pre-disaster condition.

Content Storage

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Content Storage is a service that securely saves your digital files, documents, and media on organized, accessible repositories. It involves uploading, organizing, protecting with backups and permissions, and retrieving files anytime from supported devices.

Disaster Strikes

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Disaster Strikes is a service that helps teams plan, respond, and recover from emergencies. It covers hazard recognition, rapid response steps, communication routines, and recovery support to minimize impact and restore operations quickly.

Emergency Board Up

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Emergency Board Up is a fast service that quickly covers broken windows or openings with sturdy boards to secure a property, prevent further damage, and deter intruders until permanent repairs can be made.

Emergency Board Up And Tarping

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Emergency Board Up And Tarping is a quick service that covers broken windows or openings with plywood and tarps to secure a property after damage, protecting it from weather, theft, and further harm until repairs can be made.

Emergency Roof Tarp

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Emergency Roof Tarp is a rapid service to cover a damaged roof with a weatherproof tarp, stopping leaks and preventing further damage while a permanent repair plan is arranged by professionals.

Emergency Water Mitigation

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Emergency Water Mitigation is a service that quickly stops leaks and removes water after floods or spills, dries the area, and prevents mold. It involves quick assessment, water extraction, drying, sanitizing, and repairs to protect your property.

Fire & Smoke Restoration

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Fire & Smoke Restoration is a service that cleans and repairs property damaged by fire and smoke, removing soot, odors, and water damage, and restoring structure, surfaces, and contents to a safe, usable condition.

Fire Damage Restoration Procedures

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Fire Damage Restoration Procedures is a service that cleans up and repairs homes or buildings after a fire, removing soot and smoke, drying water, removing damaged materials, and restoring structure and finishes to safe, livable condition.

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that cleans up smoke, soot, and water damage after a fire and repairs structural and cosmetic damage, including debris removal, cleaning, deodorizing, and restoring walls, floors, and ceilings to pre-fire condition.

Flood & Water Damage

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Flood & Water Damage is a service that responds to water-related emergencies, removes standing water, dries and dehumidifies spaces, and restores affected areas to prevent mold, damage, and further losses.

Flooring

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Flooring services involve installing, repairing, or replacing the surface covering of floors, such as wood, tile, vinyl, or carpet. It includes measuring spaces, preparing the subfloor, choosing materials, cutting and fitting pieces, and finishing for a durable, smooth floor.

Home Remodel

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Home Remodel is a service that updates and improves living spaces in a home, including planning, budgeting, and renovating areas like kitchens or bathrooms, upgrading fixtures, layout, and finishes to enhance comfort, style, and value.

Home Repair

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Home Repair is a service that helps fix common problems in your house, like leaks, broken appliances, or squeaky stairs. It covers diagnosing issues, planning the fix, and completing repairs to keep your home safe, functional, and comfortable.

House Restoration

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House Restoration is a service that repairs and renovates homes to restore functionality and improve appearance. It includes fixing structural issues, repairing or replacing damaged systems, updating interiors and exteriors, and renewing finishes to previous or better condition.

Mold Inspection And Remediation

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Mold Inspection And Remediation is a service that checks for mold growth in buildings, identifies moisture sources, and cleans or removes mold while fixing the moisture problem to prevent future growth.

Mold inspection

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A mold inspection is a check of a home or building to find mold growth, moisture problems, and areas at risk. It involves a visual survey, moisture testing, air sampling if needed, and reporting of findings and recommendations for remediation.

Painting

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Painting is the art of applying color to surfaces like walls or canvases to create images, decorations, or moods. It involves choosing colors, preparing the surface, applying paint with brushes or rollers, and finishing with a protective layer.

Plumbing

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Plumbing is the service of installing, fixing, and maintaining pipes, fixtures, and fittings that carry water and gas in buildings. It involves repairing leaks, unclogging drains, installing water heaters, and ensuring safe, functional plumbing systems.

Plumbing Repairs

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Plumbing Repairs fixes leaks, clogs, and broken pipes in homes or businesses. It includes diagnosing issues, replacing parts like valves or fixtures, and ensuring safe, working water systems such as sinks, toilets, and drains.

Remodeling

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Remodeling is updating and changing parts of a home or space to improve function and looks. It involves planning, design choices, demolition, construction, and finishing touches like new floors, walls, kitchens, or bathrooms.

Residential And Commercial Disaster Restoration

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Residential and Commercial Disaster Restoration is a service that helps homes and businesses recover after damage like fire, water, or storm. It includes assessment, cleanup, drying, debris removal, and repairs to restore safety and operations.

Restoration Procedures

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Restoration Procedures is a service that guides you through cleaning, repairing, and renewing damaged items or systems to restore them to good working condition, including assessment, planning, and step-by-step recovery steps.

Rodent Damage

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Rodent Damage is a service that identifies, measures, and repairs harm caused by rodents, such as chewed wires, nests, droppings, and entry gaps. It involves inspection, containment, remediation, sanitation, and prevention to stop future infestations.

Roofing

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Roofing is the service of repairing or installing the top layer of a building, protecting it from the elements. It involves inspecting, removing old material, installing shingles or other roofing, sealing seams, and ensuring waterproof, durable coverage.

Routine Maintenance

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Routine Maintenance is a regular service that checks and tunes up your equipment to prevent problems. It includes cleaning, inspecting parts, replacing worn components, updating software, and confirming everything runs smoothly to extend life and reliability.

Sewage Backups

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Sewage Backups involve addressing and preventing sewer line overflows and backups into homes or businesses, including cleanup, decontamination, and repair of affected plumbing systems and drains to restore safe wastewater flow.

Sewage cleanup

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Sewage cleanup is the process of safely removing sewage, contaminated water, and damaged materials after a sewage spill. It includes water extraction, cleaning, disinfection, deodorizing, and restoring the affected area to prevent health risks.

Smoke And Fire Damage Restoration

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Smoke And Fire Damage Restoration is a service that cleans up and repairs homes after fires. It involves assessing damage, removing soot and smells, cleaning, drying, repairing structure, and restoring insulation, walls, and contents to pre-fire condition.

Smoke Damage

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Smoke Damage is a service that assesses and repairs areas affected by smoke from fires. It includes cleaning soot, removing odors, deodorizing spaces, and restoring damaged walls, furniture, and HVAC systems to make homes safe and comfortable again.

Storm Damage

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Storm Damage is a service that assesses and repairs damage caused by storms, such as wind, hail, and flooding. It involves inspection, damage documentation, emergency safeguards, insurance coordination, and restoration of affected roofs, windows, and property.

Structural Damage

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Structural Damage is a service that assesses and repairs problems in a building’s structure, such as cracks, sagging floors, or weakened foundations, using inspections, material testing, and targeted repairs to restore safety and stability.

Water Damage Repair

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Water Damage Repair is a service that helps restore spaces after flooding or leaks. It involves assessing damage, removing water, drying, sanitizing, repairing structure and contents, and preventing mold to return the area to its pre-incident condition.

Water Leakage

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Water Leakage is a service that detects and fixes unwanted water escapes in pipes, roofs, or appliances. It involves locating the leak, assessing damage, and repairing or replacing components to prevent water loss and reserve damage.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is a service that removes excess water, dries and sanitizes affected areas, and fixes structural and cosmetic damage to restore a home or business after leaks, floods, or storms.

Water damage-related mold removal

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Water damage-related mold removal is the process of cleaning up mold growth that appears after water damage, drying affected areas, removing moldy materials, treating surfaces to prevent recurrence, and restoring the space to a safe, dry condition.

MaxCARE of Washington, Inc Reviews

Holly Brown
Holly Brown
5 ★★★★★
Exceptional work from start to finish with dry-out, asbestos removal, then repairs led by cintractor Jason, drywall/texture/painting by Emerson, and flooring by Ishmael, and transitions/trim by Logan. Excellent communication, all showed up on time and completed high-quality work. Very much appreciated and used all the ideas Jason had to complete this project, I would 100% recommend and use this team again!
Archana Kumar
Archana Kumar
5 ★★★★★
We had drywall repair and painting project that we got done with MaxCare. Zack was the inspector/poc who took care of us. Process was smooth with no project hiccups. Despite the timelines being pushed due to availability, once we had the contractors in, the repairs were completed in a timely fashion. Zack was very professional and I want to mention the contractor William did an amazing job with the repair and painting. Highly recommend!
H K
H K
5 ★★★★★
Despite delays and the occasional lack of communication, I am giving 5 stars due to quality of actual work completed and project management. Details below: Admin staff - found myself constantly reaching out rather than receiving phone calls with info and updates. Water mitigation - No complaints. They were stellar. Packout - Items were packed with care and organized. Project management - Mike was very helpful in explaining the process and helping me stay within budget. Fantastic job with my project! Subcontractors - Very satisfied with the quality of work that was done.
Pat Smoll
Pat Smoll
5 ★★★★★
MaxCare did quality work repairing damage from a shower leak in master bath which extended into master bedroom. Once Zac was assigned as the project manager, repair work commenced quickly. He kept us informed of the work schedule and crew tasks, always was punctual for meetings, communicated often and clearly, and was easily reachable by phone and text. Interactions with Zac were always courteous and friendly. Couldn't ask for a better project manager. Great service and outcome !
Liz Wolter
Liz Wolter
1 ★☆☆☆☆
I could honestly write a novel on all the reasons NOT to use Maxcare of Washington, however, Google reviews has a character count and I have WAY exceeded it already. If you are reading this and are considering hiring this company, read in detail my review along with all the additional 1-star reviews. Believe them, because there is a very good chance you will run into the same problems we all did. We hired Maxcare after our insurance, USAA, recommended them after we had water damages in our house that resulted in 2 separate claims (upstairs and downstairs). Prior to hiring them, I talked to Amanda Ross who was very friendly and very convincing. They were hired to complete work in our master bathroom, front living room, and dining room. It took them approx. 3.5 years to complete it (Nov 2021 - June 2024. They were over a year into the job (VERY SLOW) when we realized it was a mistake hiring them but it was too late, we were stuck. The only thing we could do was to keep asking for a different project manager and for them to re-do the bad work. Unfortunately, due to each of the project managers being so unreliable, unprofessional, and unorganized, (Cecil Caster, Amanda Ross, and Mark Scott) we ended with Connor Roesch (Owner) near the tail end of the project, to finally get the remaining work done correctly. I have attached a list of just a few (not all) of the concerns we brought up while they were doing work on our house (see attachments). Note, I wish I had MORE photos to accompany this review but have attached a few. Had Maxcare’s project managers been on site more often and communicated more clearly with both their contractors and customers (us), I think a lot of the mistakes could have been avoided. When it came time to pay, Maxcare (Mark) kept accusing us of not paying our bill despite us only receiving (2 separate claims = 2 invoices). After multiple emails over the course of 3- 4 months, we finally got the 2nd invoice and immediately requested an itemized breakdown of costs for both of them. After another few weeks, we finally got a breakdown of the costs. We discovered that Maxcare over charged us almost $15,000! No, this is NOT an exaggeration! (Ask Connor). Maxcare tried charging us for materials we BOUGHT, work and services NEVER completed, and work THEY had to redo due to their own mistakes. Over the course of the 3-4 years Maxcare was doing work on our house, their ratings on Google jumped from 2.X% to 4.X% several different times due to over 100 questionable 5-star reviews. Review carefully and you will see a pattern of reused words with another employee’s name thrown in. (Yelp is more accurate). I HATE leaving bad reviews but the stress of dealing with Maxcare for such a long time was tolling not only our marriage but our mental and physical health. I don’t want anyone else making the mistake we did! With the exception of a few subcontractors, there was only 1 Maxcare employee we truly trusted when it came to doing work in our house - Nick Pierce. He fixed many of the mistakes the other contractors made. Despite him making one of the mistakes mentioned in the attachment, that he ultimately took responsibility (bathroom ceiling paint), he was absolutely great to work with and was communicative, trustworthy, and talented. If he has been assigned to do work in your house consider yourself lucky. Unfortunately, we didn’t meet him until over a year into our nightmare when he was hired to fix most of the other contractors’ bad work for us. My 1-star review does NOT reflect on him what-so-ever. I hope he is eventually stable enough to be able to go back to working for his own business “Quality Woodworking” because he does not need this company ruining his reputation. I genuinely hope that this review helps save someone from all the years of stress we went through having to deal with this incompetent company. I also hope USAA (or any other insurance companies) never send another customer their way after the way we (both us and USAA) were treated.
Dan Wrye
Dan Wrye
5 ★★★★★
We used MaxCARE for repair of a flooded bathroom. They cleaned and dried the room inside and out, tore out damaged materials, repaired tiled floor, replaced damaged drywall, textured, painted, added new trim and vanity, and reseated toilet. Various team members completed each task. Project Manager Zac was excellent in communicating with us and keeping the project on schedule. The end result is excellent. We are very appreciative for the quality of the work done. Thank you, Zac, and team members!
Bobbie Green
Bobbie Green
5 ★★★★★
Called MaxCare within hours after the water damage, they came same day got straight to work. Very professional and great work. Worked with the insurance company and had great design and quality of work. Packed out the kitchen to make room for new cabinets with great care. i was not worried about my possessions at all. Kevin Corbin was a great project coordinator. Kept me informed and scheduled everything working with my schedule. Before and after pictures, say it all.
Beth Vick
Beth Vick
5 ★★★★★
Maxcare did a great job completing the rebuild from a water leak in our laundry room. Zac, the project manager, was always easily accessible for phone and text and did a good job helping us restore our home to its previous condition.
Keri Silvers
Keri Silvers
5 ★★★★★
I wish I could give the entire Maxcare team a 10 star review! Every person from the front desk, initial person assessing the water damage, the project manager and the repair team were beyond professional, highly skilled and deeply caring. This was an extremely stressful situation for me and they instantly made me feel like I was in phenomenally capable hands and I was treated with respect and care the entire time. My home looks absolutely amazing and I give them my highest recommendation.
MH Scott-Harmon
MH Scott-Harmon
5 ★★★★★
MaxCARE was phenomenal to work with from start to finish. From the front office to the pack-out team to the assessment team to the project manager to the floor crew and beyond...we felt cared for and listened to during the entire process. Every person was so kind and knowledgeable, and I would recommend MaxCARE in a heartbeat to any friend, family member, or neighbor looking for a contractor to do work. They made a terrible situation so much better, and we couldn't be happier with our floors and bathroom. Nick was amazing! And when the team made a mistake in the work, they were more than quick to make it right. High quality work by even better people. Can't thank MaxCARE enough!
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About MaxCARE of Washington, Inc

MaxCARE of Washington, Inc is a comprehensive water damage restoration service located at 16208 60Th St E, Sumner, WA 98390. Serving both residential and commercial clients, the company operates as a trusted partner in times of crisis, delivering rapid response and thorough recovery solutions. The organization emphasizes a holistic approach to restoration, combining water removal, structural drying, mold prevention, and content care to restore properties to their pre-loss condition. As a multifaceted operation, MaxCARE blends the expertise of a water damage restoration service with capabilities typically found in a construction company and fire damage restoration services, ensuring that projects progress smoothly from initial assessment through final restoration. The team is equipped to handle 24 hour emergency response, emergency board up, and tarping to secure properties, followed by comprehensive services that address both structural and cosmetic needs. They provide complete recovery solutions that include disaster restoration, sewage cleanup, mold inspection and remediation, and water leakage containment. In addition to remediation, the company offers home remodel, remodeling, and painting services to help homeowners and business owners regain functional and aesthetically pleasing spaces. Their repertoire extends to flooring installation, carpentry tasks, plumbing repairs, roofing, and general home repair, underscoring their capacity to manage projects with a single coordinating team. MaxCARE also offers content storage and meticulous packout services to safeguard belongings during the restoration process. The company emphasizes communications and project management, with staff dedicated to coordinating timelines, budgets, and subcontractors to minimize disruption and ensure high-quality outcomes. Customer testimonials within the industry context highlight exceptional workmanship, professional project management, and timely completion, reflecting the company’s commitment to client satisfaction despite the complexities that can arise in restoration projects. In describing its services and amenities, MaxCARE of Washington, Inc positions itself as a reliable partner for emergency mitigation and recovery, with robust offerings that cover emergency water mitigation, fire and smoke restoration, asbestos testing, and comprehensive disaster restoration. The firm’s approach to restoration is informed by a broad service portfolio that aligns with both residential and commercial disaster needs, reinforcing its role as a trusted, full-service restoration and construction partner in the Puget Sound region. By integrating restoration procedures with remodeling and trade-based work, the company provides a streamlined path from crisis to restoration, aiming to deliver peaceful, restored environments for its clients. The passion for helping clients recover from water, fire, and other disasters is reflected in the attention to detail, the emphasis on safety and compliance, and the commitment to delivering high-quality results that stand the test of time.

Water Damage Restoration Service

MaxCARE of Washington, Inc offers expert water damage restoration in Sumner, WA, using rapid response, advanced drying, and comprehensive cleanup to minimize damage, prevent mold, and restore your home or business with care and reliability.

Asbestos Testing Service

MaxCARE of Washington, Inc offers comprehensive Asbestos Testing Services in Sumner, WA, delivering accurate sample analysis, prompt results, and expert guidance to ensure safe, compliant environments for homes and businesses.

Construction Company

Construction Company for MaxCARE of Washington, Inc in Sumner, WA, delivering reliable building, renovation, and project management services with a focus on safety, quality, and client satisfaction across commercial and residential projects.

Fire Damage Restoration Service

MaxCARE of Washington, Inc in Sumner, WA offers professional fire damage restoration, including smoke odor removal, soot cleanup, structure cleaning, and emergency services to restore homes quickly and safely after fire incidents.

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