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Neptune Restoration

Neptune Restoration in Virginia Beach provides comprehensive water damage restoration services, covering a wide range of 31 specialized solutions at 5052 Cliffony Dr, VA.

Water Damage Restoration Service at 5052 Cliffony Dr in Virginia Beach, VA 23464

Operational
★★★★★
Rating: 4.9 based on 107 reviews
Address: 5052 Cliffony Dr, Virginia Beach, VA 23464
Phone: 17572272970
Emails:
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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Neptune Restoration

Neptune Restoration Services

Crawl Space Inspection

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Crawl Space Inspection is a service that checks the area under your home for moisture, mold, pests, and structural issues. It involves inspecting vents, insulation, humidity, plumbing, and the foundation to identify problems and recommend fixes.

Crawlspace Cleanup

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Crawlspace Cleanup is a service that removes moisture, mold, debris, and pests from under a building, dries out the area, and deodorizes it to prevent damage and improve air quality.

Crawlspace Service

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Crawlspace Service cleans and inspects your crawlspace, fixing moisture, insulation, pests, and ventilation. It involves evaluation, drainage fixes, vapor barrier installation, mold prevention, and may include repairs to joists, vents, and access points to improve safety and energy efficiency.

Dry Ice Blasting

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Dry Ice Blasting is a cleaning process that uses frozen CO2 pellets blasted at surfaces. The pellets sublimate on contact, leaving no residue, and remove contaminants like paint, grease, or mold without damaging the base material.

Flood cleanup

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Flood cleanup is the process of removing floodwater, drying and sanitizing spaces, drying out belongings, repairing damage, and preventing mold. It involves safety checks, pumps or vacuums, dehumidifiers, cleaning, and restoration of affected areas.

Flood restoration

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Flood restoration is fixing water-damaged homes after flooding. It includes removing standing water, drying and dehumidifying, cleaning and sanitizing surfaces, removing damaged materials, mold prevention, and repairing or rebuilding affected areas.

Free Assessment

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Free Assessment is a no-cost process to review your situation, needs, or goals. It involves a quick consultation, questions, and basic evaluation to determine next steps or recommended services.

Home Services

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Home Services is a practical help program that connects you with trusted professionals who perform repairs, cleaning, maintenance, and household tasks to keep your home safe, comfortable, and well maintained.

Insurance Claims

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Insurance Claims is the process of asking an insurer to pay for loss or damage covered by your policy. It involves reporting the incident, providing details and documents, and, after review, the insurer may approve payments to cover repairs, replacements, or medical costs.

Microbial Treatment

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Microbial Treatment uses beneficial microbes to improve health or clean surfaces, by introducing friendly bacteria or enzymes that break down waste, neutralize toxins, or support growth, often in agriculture, medicine, or cleaning processes.

Moisture Barrier

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Moisture Barrier is a service that reduces water exposure on surfaces by applying protective coatings or seals, creating a water-repellent layer. It prevents damage from humidity, leaks, and spills while keeping materials looking durable.

Mold Assessment

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Mold Assessment is a service that checks if your indoor space has mold, where it’s coming from, and how much. It involves a visual inspection, moisture checks, and possibly air or surface tests to determine risks and next steps for removal and prevention.

Mold Assessment & Remediation

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Mold Assessment & Remediation is a service to check your space for mold, identify moisture problems, and safely remove mold growth, fixing the source to prevent recurrence and improve indoor air quality.

Mold Issues

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Mold Issues is a service that identifies and addresses mold problems in homes or buildings, including inspection, moisture assessment, remediation planning, and guidance to prevent recurrence, ensuring a safer, healthier indoor environment.

Mold Restoration

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Mold Restoration is a service that removes mold growth from walls, ceilings, and other areas, removes moisture, and repairs or replaces affected materials to prevent health issues and further damage.

Mold cleaning

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Mold cleaning is a service that removes mold growth from walls, ceilings, and surfaces, then cleans and sanitizes the area to prevent recurrence. It involves inspection, containment, removal of moldy materials, cleaning with appropriate products, and moisture control.

Mold damage restoration

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Mold damage restoration is the process of removing mold, cleaning contaminated areas, drying the space, and restoring walls, floors, and belongings to prevent health issues and return the area to its normal condition.

Mold inspection

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A mold inspection checks a building for mold growth, moisture problems, and hidden leaks. A trained inspector examines rooms, looks for signs of mold, tests samples if needed, and recommends steps to fix moisture and remove mold safely.

Mold mitigation

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Mold mitigation is the process of stopping mold growth and removing mold from a damaged area. It involves identifying moisture sources, cleaning and sanitizing affected surfaces, drying the space, and preventing future moisture to protect health and belongings.

Mold remediation

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Mold remediation is fixing a space affected by mold growth. It involves safe cleanup, removing moldy materials, cleaning and sanitizing surfaces, controlling moisture, and preventing future growth to keep the area healthy.

Roofing

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Roofing is the service of installing, repairing, or replacing the top cover of a building to protect it from weather. It involves inspecting the roof, choosing materials, sealing joints, and ensuring vents, insulation, and drainage work properly to prevent leaks.

Sewage Leak

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Sewage Leak is a service focused on detecting, reporting, and addressing leaks in the sewage system to prevent spills, odor, and contamination, by inspecting pipes, fixing breaks, and cleaning affected areas to protect public health and the environment.

Sewage Spills

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Sewage Spills is a service that detects, reports, and cleans up accidental releases of wastewater into the environment, helping to contain the spill, assess impact, coordinate cleanup crews, and ensure proper disposal and safety compliance.

Sewage cleanup

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Sewage cleanup is the process of safely removing and cleaning up wastewater and contaminants after a sewage spill or backup, including debris removal, disinfection, deodorizing, and restoring damaged areas to prevent health hazards.

Site Assessment

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Site Assessment is a service that evaluates a location to identify its condition, safety, and potential improvements. It involves inspecting the site, collecting data, and reporting findings with recommendations for fixes, upgrades, or plans.

Structural Drying

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Structural Drying is the process of thoroughly drying the structural parts of a building after water damage, using high-capacity dehumidifiers and air movers to remove moisture from walls, floors, and beams to prevent mold and further damage.

Toilet Overflows

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Toilet Overflows is a service that helps diagnose and clear blockages in toilets to prevent water spilling over. It may involve unclogging drains, inspecting pipes, and advising on maintenance to avoid future floods.

Water Damage Mitigation

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Water Damage Mitigation is the process of stopping further water damage after a leak or flood, removing excess water, drying and dehumidifying the area, cleaning and sanitizing, and making temporary repairs to prevent mold and structural issues.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is a service that removes standing water, dries and sanitizes affected areas, and repairs or restores damaged structure and belongings after leaks, floods, or spills. It prevents mold and restores safety and usability.

Water damage-related mold removal

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Water damage-related mold removal is a service that cleans up mold growth caused by leaks or flooding. It involves inspecting the area, containing and removing mold, drying wet surfaces, repairing water sources, and preventing future mold with sanitization and moisture control.

Water removal

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Water removal is the process of taking out excess water from a space or object, to dry it and prevent damage. It involves assessing moisture, using pumps or fans, and removing water quickly and safely to restore normal conditions.

Neptune Restoration Reviews

Russell McMillion
Russell McMillion
5 ★★★★★
Neptune Restoration was recommended by a friend for their top-notch professionalism, smarts, and quick turnaround—they totally lived up to their reputation. When I called about water damage from a leaky fridge line, they squeezed in a same-day assessment and kicked off the fix with just a day's notice. The team walked me through every step to get my place back to normal, and their flexibility and awesome customer service made the whole thing stress-free. If you need reliable water restoration, these guys are it!
Joshua Legg
Joshua Legg
5 ★★★★★
Darin and the team at Neptune Restoration were awesome! They did a fantastic job, cleaned up all the messes, and completed everything in a timely manner. Their communication was phenomenal throughout the entire process—clear, responsive, and reassuring. Highly recommend Neptune Restoration if you want quality work and a team you can trust.
Kayla Fritz
Kayla Fritz
5 ★★★★★
The guys at Neptune were really wonderful to work with. They came out right way to assess our water damage and gave a clear plan on what needs to be done moving forward. They were thorough with the drying and cleaning process and followed all the protocols to make sure we were mold free. They were very knowledgeable and professional and gave excellent recommendations on what to do moving forward. 10/10 recommend!
Lynn Biela
Lynn Biela
5 ★★★★★
Neptune Restoration was recommended by our plumber after a clogged drain was cleared. We did have water damage in our bath vanity wall and floor. Steve came and gave us an estimate and work began the next day to dry out the area and make sure there was no mold in between the walls. Very satisfied with the quick response and excellent knowledge of the work to be done. Would highly recommend contacting Neptune Restoration if you discover any water damage and want to make a small job not turn into a major renovation. We are pleased we did.
Alana Slaughter
Alana Slaughter
5 ★★★★★
Neptune Restoration provided exceptional service during a stressful situation. After a leak from the unit above flooded my condo, their team responded immediately to begin the mitigation process. Every staff member was knowledgeable, professional, and courteous. They completed the restoration ahead of schedule, and I wouldn’t hesitate to hire them again.
Karen Hartsough
Karen Hartsough
5 ★★★★★
A++ service! We unfortunately were in need of restoration services for three different leak events at our home. Neptune Restoration came highly recommended for their expertise and advanced mold remediation certifications and processes. They were nothing short of fantastic. They came out right away to assess our situations. Excellent communication and extremely thorough. They walked us through the process each time and got all the bad stuff out quickly. They literally saved our newly renovated kitchen from needing completely redone again. Everyone at Neptune Restoration was a pleasure to deal with. I'm hoping we won't need their services again, but they will be my first call if we do. Don't hesitate reaching out to them for any of your restoration needs!
Crissy Valenta
Crissy Valenta
5 ★★★★★
The Neptune brothers were incredible! They came immediately to provide mitigation of my water leak and mold. They were very thorough and explained the process to me in detail. You can tell they love what they do and truly care about their clients. I would absolutely recommend Neptune Brothers to anyone in need of water mitigation/mold issues.
Keith Cassant
Keith Cassant
5 ★★★★★
Had a water line break in my kitchen. Neptune worked hand in hand with the plumber to coordinate a timely repair, and then did a thorough cleaning. Steve was absolutely phenomenal in helping to educate me about the insurance claim process. He went above and beyond to make sure I was prepared for what was/is to come. He and is team was extremely professional, helpful, and courteous. I highly recommend
Carolyn Williams
Carolyn Williams
5 ★★★★★
We were fortunate to choose Neptune Restoration. Their response was quick, and they really appeared to know what a family experiences under these conditions. All stages of the process were made clear and clean-up was complete. We highly recommend their services.
Joy Dodson
Joy Dodson
5 ★★★★★
I called Neptune Restoration when I noticed mold affecting my kitchen cabinets. They were very quick to respond and come to my home to assess the situation and communicate a plan. The brothers were very thorough with the mold removal and kept me updated through the whole process with explanations, pictures and videos. I am grateful for their amazing work and highly recommend them! Thank you guys for helping me deal with this problem!
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About Neptune Restoration

Neptune Restoration is a premier Water Damage Restoration Service located at 5052 Cliffony Dr, Virginia Beach, VA 23464. Serving residential and commercial customers, the company emphasizes prompt response, thorough assessment, and meticulous remediation to restore spaces affected by water damage, floods, mold, and related issues. The team offers comprehensive services that span from initial site assessment to final restoration, ensuring a smooth, coordinated process for clients under stress from water intrusion or sewage incidents. Their expertise covers moisture management, drying, dehumidification, debris removal, and careful documentation for insurance claims, helping clients navigate complex recovery steps with clarity. In addition to emergency mitigation, Neptune Restoration provides preventative strategies and educational guidance to reduce recurrence, including microbial treatment, moisture barrier installation, mold assessment and remediation, and mold mitigation plans that align with industry standards. The service catalog includes a wide range of capabilities such as crawl space inspection, crawlspace cleanup, crawlspace service, dry ice blasting, flood cleanup, flood restoration, free assessment, home services, and a strong focus on water damage-related cleanup and repair, as well as water removal. The company also handles structural drying, site assessment, and roof and sewage related concerns, ensuring a holistic approach to building recovery. They collaborate with homeowners, property managers, and insurers to coordinate repairs with precision, transparency, and accountability. By pairing skilled technicians with up-to-date equipment and certified processes, Neptune Restoration aims to restore safety, comfort, and value to properties, while keeping communication clear and consistent throughout every phase of a project. The team’s commitment to customer service is evident in positive feedback noting professional conduct, fast response times, detailed explanations, and reliable completion of projects—whether addressing a small leak or a large-scale restoration. Neptune Restoration proudly serves Virginia Beach and surrounding communities, delivering dependable solutions for water damage, mold concerns, and related environmental restoration needs with a focus on quality results and customer peace of mind.

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