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First Atlantic Restoration

First Atlantic Restoration in Virginia Beach offers professional water damage restoration services, focusing on efficient cleanup, drying, and mitigation at 414 S Parliament Dr. This service provider covers a wide range of restoration needs for homes and businesses.

Water Damage Restoration Service at 414 S Parliament Dr in Virginia Beach, VA 23462

Operational
★★★★★
Rating: 4.8 based on 473 reviews
Address: 414 S Parliament Dr, Virginia Beach, VA 23462
Phone: 18554991915
Emails:
Adriana Castillo (Human Resources Specialist) - [email protected]
Amber Still (Contents Restoration Manager) - [email protected]
Ann (Financial Director) - [email protected]
Employees: 200
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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First Atlantic Restoration

First Atlantic Restoration Services

Damage Assessment

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Damage Assessment is a service that determines how badly something is damaged after an incident. It involves examining the site, documenting damage, estimating repair or replacement needs, and providing a report to guide recovery and insurance decisions.

Disaster Recovery

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Disaster Recovery is the process of restoring IT systems, data, and operations after a disruption (like a fire, flood, cyberattack). It involves planning, backups, quick failover, and steps to minimize downtime and data loss so business can resume.

Emergency Board Up

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Emergency Board Up is a rapid service that secures a damaged or vacant property by installing sturdier boards over doors and windows to protect it from weather, theft, and further damage, often after a break-in or disaster.

Emergency Mitigation Services

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Emergency Mitigation Services helps quickly assess and reduce immediate hazards after disasters, providing urgent cleanup, temporary safety fixes, debris removal, and steps to prevent further damage while arranging longer-term recovery support.

Emergency Response

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Emergency Response is a service that provides fast help during urgent situations, including assessing danger, coordinating responders, delivering immediate medical aid, and guiding safety steps to protect people and minimize harm.

Fire & Smoke

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Fire & Smoke is a service that handles the assessment, testing, and treatment of fires and smoke damage in buildings, including inspection, cleanup, odor removal, and restoration to return spaces to safe, usable condition.

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that removes soot and smoke, cleans and sanitizes affected areas, and repairs fire- and smoke-damaged structures and belongings, restoring safety and usability after a fire incident.

Flooring

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Flooring is the service of installing or replacing the surfaces on floors, such as wood, tile, laminate, or carpet. It involves measuring, removing old flooring, preparing the subfloor, and fitting the new material for a durable, even surface.

HVAC duct & vent cleaning

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HVAC duct & vent cleaning cleans dust, debris, and mold from your heating and cooling ducts and vents to improve airflow, air quality, and efficiency, using specialized tools to scrub, vacuum, and sanitize the ductwork and components.

Hazardous Material

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Hazardous Material is a service that identifies, handles, and safely manages dangerous substances (like chemicals or waste). It involves risk assessment, proper labeling and storage, transport, cleanup, and disposal following safety rules to protect people and the environment.

Infection Control

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Infection Control is a service that helps prevent the spread of germs in healthcare or public settings by using cleaning, sanitizing, protective equipment, safe handling of waste, and ongoing practices to protect patients and staff from infections.

Mold inspection

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Mold inspection is a professional check of a home or building to find mold, moisture problems, and hidden growth. It involves visual checks, moisture readings, sampling if needed, and documenting findings to guide remediation and prevention.

Painting

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A painting service involves creating or restoring artwork on surfaces like canvas or walls, using materials such as paints, brushes, and techniques to add color, texture, and design. It includes planning, preparing the area, and applying coats for a finished piece.

Plumbing

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Plumbing is the service of installing, fixing, and maintaining pipes, fixtures, and drainage systems in homes or buildings. It involves repairing leaks, unclogging drains, setting up water supply, and ensuring safe, efficient water flow and waste removal.

Property Damage Repairs

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Property Damage Repairs is the service of fixing damage to buildings or belongings after an incident, like water, fire, or storm damage. It involves assessing the damage, cleaning up, repairing or replacing materials, and restoring safety and usability.

Property Inspection

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Property Inspection is a check of a home or building to assess its condition, safety, and compliance. It involves examining structure, systems (electrical, plumbing, HVAC), safety hazards, and reporting findings to guide repairs, purchases, or maintenance decisions.

Remodeling

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Remodeling is renovating or updating a home or space to improve layout, function, or appearance. It involves planning changes, updating rooms or systems (kitchen, bath, electrical, plumbing), and finishing touches like paint, flooring, and fixtures.

Roofing

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Roofing is the service of installing, repairing, or replacing the top covering of a building to protect it from weather. It involves inspecting the roof, choosing materials, fixing leaks, and ensuring proper drainage and insulation for safety and durability.

Sewage Cleanup

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Sewage Cleanup restores areas after sewage spills, removing contaminated water and solids, cleaning and sanitizing surfaces, and safely disposing of waste to prevent health risks and odors.

Sewage cleanup

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Sewage cleanup is removing and cleaning up wastewater spills, including sewage, from homes or sites. It involves safety steps, trash removal, cleaning and disinfecting affected areas, mold prevention, and proper disposal of contaminated materials.

Water Extraction & Drying

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Water Extraction & Drying is a service that removes excess water from spaces or materials, then uses equipment to dry them thoroughly to prevent damage, mold, and odors, restoring normal conditions and readiness for use.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is a service that removes excess water, dries and sanitizes affected areas, assesses and repairs structure, and restores your home or business to its normal condition after leaks, floods, or moisture problems.

Water damage-related mold removal

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Water damage-related mold removal is the process of cleaning up mold growth caused by water intrusion, drying the area, removing affected materials, treating surfaces to prevent regrowth, and restoring the site to a safe, dry condition.

Wind Damage

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Wind Damage is a service that assesses and repairs damage caused by storms, high winds, or gusts. It involves inspecting buildings, shingle or siding damage, securing structures, and coordinating repairs to prevent further problems.

Window Installation

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Window Installation is the process of putting new windows into a building, replacing old ones, and ensuring they fit correctly, seal, and operate smoothly, often including measuring, removing old frames, and finishing the surrounding area.

First Atlantic Restoration Reviews

Joshua Kannon
Joshua Kannon
5 ★★★★★
Quick, responsive, and went above and beyond. I had an emergency happen where I needed experts to come out and help with potential water damage. I had called several businesses and was brushed off. However when I called First Atlantic, not only did they immediately want to get all of the information so the could move forward on helping me, they immediately got an expert to come out to my office. It felt nice speaking with a company that made you feel like a priority and that they too shared a sens of urgency in checking out the delimma. I don't know much about water damage to a property, however, when the employee from First Atlantic came out to assess the situation he took the time to educate me on water damage and what the concerns would be. He made sure to show me the areas that were the most concerning. He also didn't try to push a sale or up charges. He gave me options so I didn't feel stuck. Over all, I really appreciated this company and their sense of urgency. Five stars
Sarah Maguire
Sarah Maguire
5 ★★★★★
First Atlantic Restoration did an absolutely fantastic job from start to finish. The entire team was super attentive to detail and available every step of the way, which made a stressful repair process feel manageable and well-organized. A special shoutout to Mack, who truly went above and beyond to keep me informed and assured of the quality of the work. His communication, professionalism, and commitment to doing things right made a huge difference. I also want to recognize Cierra, Lynsey, and Garret—everyone I interacted with was responsive, knowledgeable, and genuinely cared about the outcome. The repairs were completed thoroughly and with great craftsmanship. I couldn’t be happier with the results and would absolutely recommend Atlantic Restoration to anyone needing reliable, high-quality restoration work.
Debbie Tate
Debbie Tate
5 ★★★★★
When a pipe burst in my living room ceiling, my insurance agent suggested I call First Atlantic Restoration to begin the cleanup process. The mitigation team came in like the Avengers and had the place cleaned and ready for repairs in no time. They set up fans and had strange tubes in the ceiling that dried all the water. They also cleaned up after each visit. After the dry out the repair team came in. Ken and Seth were absolutely amazing. Ken explained all the repairs and happily answered my questions. Seth did the actual repairs and I could not be happier with his work. He was also very personable and even shared a recipe with me. It’s as if the leak and subsequent damage never happened. I highly recommend Atlantic Restoration.
Benjamin Jordan
Benjamin Jordan
5 ★★★★★
Honest, reliable and hard working describes this company to a T. When I had a water main leak I was recommended this company by my insurance company. They were out that very day doing damage control and assessment. They were very open and honest with how long the process was going to be, and their estimated time line was spot on. Any time I had a concern, the team was there to answer questions. Cierra was the first person from the repair team I had contact with. She explained to me the entire process from dealing with insurance and mortgage companies to the actual repair process, she helped keep my mind at ease. Then came in Mack. That man has the most patience out of anyone I have ever had the pleasure of working with. I know it wasn’t easy, being such a stressful situation I know I was hard to deal with at times, but he helped me with the process every step of the way. Garret, the carpenter, was a true professional and got my house looking amazing! Lynsey was there to help with any questions I had regarding the payments or dealing with the mortgage and insurance companies. I hope I never have another major disaster like this happen to my house again, but if I do, I know I can give First Atlantic a call and they will leave my house looking better than it ever looked before!
Tracey Evans
Tracey Evans
5 ★★★★★
We can't say enough about First Atlantic Restoration! My mother was away and came home to a flooded basement due to a pipe leak. From the first contact to the last day of restoration, the folks at First Atlantic held her hand, walked her through and exceeded all of our expectations. The project manager Cierra was on top of everything and gave her all the cost breakdowns and assistance she needed in replacing fixtures, floors, etc. She was always available. Mack was phenomenal in overseeing the whole project, making sure everything was done quickly and correctly. He was so helpful with every aspect and such a delight to work with. Lynsey did a great job processing all the paperwork and keeping track of payouts, etc. And Garrett did a great job with the construction and making sure everything looked better than ever. We couldn't be more grateful with how they took control of an awful situation and made it right!
Sheena Broughton
Sheena Broughton
5 ★★★★★
I recently hired first Atlantic Restoration for my home repairs and I couldn’t be happier with the results. From the initial consultation to the final touches, the team demonstrated exceptional craftsmanship and professionalism with the staff from Brian ,Mark and even Danni in the office . I got a chance to actually sit with Alex the carpenter and we chatted a little while he was finishing up a few last minute touch ups that needed to be done . He had great humor and was working swiftly to complete the task. They took the time to understand my vision after such a devastating loss and provided valuable suggestions that improved the design. The work was completed on time and within the agreed budget, with great attention to detail. I highly recommend first Atlantic for any upcoming needs—they exceeded my expectations in every way!"
H. Kamaren Broughton
H. Kamaren Broughton
5 ★★★★★
I cannot recommend First Atlantic Restoration highly enough. From start to finish, this company exceeded every expectation I had — and trust me, those expectations were incredibly high! Their professionalism, attention to detail, and genuine care for the project and my family’s home were truly unparalleled. First, a huge shoutout to Brian, the Project Manager. Brian was simply superb in every way. He ensured that every single aspect of the job was done correctly, efficiently, and to the highest standard. His leadership and expertise brought everything together seamlessly. Beyond being a skilled professional, Brian is an incredible person, both in how he interacts with others and how he takes ownership of the project. Working with him was an absolute pleasure, and I felt like I was in safe hands from day one. Mark, the Assistant Project Manager, was equally outstanding. His attention to detail is second to none. He not only kept a close eye on every aspect of the work but was also hands-on throughout the entire process. If something wasn’t perfect, Mark would step in and make it right himself. His commitment to quality and excellence shone through in everything he did. It's rare to find someone so personally invested in making sure every tiny detail is flawless, and Mark certainly delivered. Then there’s Alex, the carpenter, whose work ethic was beyond superb. Every task he took on was completed with precision and care. His focus and dedication to making sure everything was smooth, up to par, and visually stunning were truly impressive. The craftsmanship and finish of his work speak volumes about his skills. You can tell that Alex is passionate about what he does, and the results were a reflection of that passion. Lastly, I must give special thanks to Danni, our primary contact for all things financial. She was amazing — professional, organized, and always available to clarify any questions or concerns we had. Danni made the financial side of things feel easy and stress-free. Every document was prepared perfectly, and she walked us through the process with such ease. Her professionalism and friendly demeanor made us feel confident every step of the way. If there was ever a question, Danni was there with a quick and clear answer, ensuring we were always in the know. In short, First Atlantic Restoration is a company I would recommend without hesitation to anyone needing home restoration or improvements. They surprised me in the best way by exceeding my expectations in every possible area. If I could give them more than five stars, I would! My family and I are incredibly grateful for everything they've done for us. From the bottom of our hearts, thank you to the entire team! 10 out of 10 — I would absolutely recommend them again!
Carol Stoy
Carol Stoy
5 ★★★★★
Carlos was wonderful. He was out promptly after calling even though it was early morning hours on a Saturday. He was very thorough in explaining everything. He was quick with the demolition and did an excellent job in cleanup.So far all of our experience with 1st Atlantic has been great. They have gone out of their way to help and answer all our questions. Highly recommend this company.
andrew mitchell
andrew mitchell
5 ★★★★★
Had a water line rupture causing a good deal of damages to multiple rooms and floors. Spoke with the lady at the front desk "can't remember her name" and Rolland would I believe was the project lead. They treated my house and my tenant like family and made this stressful time in both our lives a little easier. They went above and beyond to the point of staying later to make sure it was being taken care of. Job well done, I hope I don't ever have to call them but I know who to call if something like this happens again. Thank you.
Olivia R.
Olivia R.
5 ★★★★★
We had an outstanding experience with First Atlantic. Grayson and Heather were our main points of contact and it was a true pleasure to work with them both. Each of the subcontractors was also easy to work with and comfortable to have in our home. From start to finish, they were professional, reliable, and went above and beyond to make this pretty stressful situation easy. They stuck to every timeline and delivered excellent quality work. They were always responsive to calls and texts, and always kept us updated. They even coordinated the flooring work to coincide with a time we were already out of town to minimize our disruptions, which is an incredible bonus with two young kids! Truly top-notch service. Wish they did more than restorations!
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About First Atlantic Restoration

First Atlantic Restoration is a comprehensive restoration and emergency services provider located at 414 S Parliament Dr, Virginia Beach, VA 23462. The company specializes in water, fire, and building restorations, offering a broad suite of services designed to return homes and businesses to their pre-loss condition with efficiency and care. As a trusted local partner, they emphasize rapid response, thorough assessment, and transparent communication, ensuring clients understand the scope, timing, and options at every step of the recovery process. The team blends technical expertise with a compassionate approach, recognizing that incidents such as water intrusion, fire damage, or structural compromise create significant stress for property owners and occupants. Their service philosophy centers on treating customers like family, prioritizing safety, and delivering durable results that stand up to the tests of time and future incidents. First Atlantic Restoration maintains readiness through a robust set of services that cover both immediate mitigation needs and long-term repairs, from initial damage assessment to final restoration touches. Their capabilities extend across emergency response, cleanup, and detailed remediation, including water extraction and drying, mold-related work, sewage cleanup, and hazardous material handling, all guided by established industry standards and best practices. They also provide fire and smoke restoration, cleaning, and repair, along with comprehensive property damage repairs, remodeling, and renovations to restore the functionality and appearance of affected spaces. In addition to core restoration work, the company offers ancillary services such as air duct cleaning, HVAC duct and vent cleaning, roofing, painting, flooring, plumbing, window installation, and carpentry, ensuring a coordinated approach to reconstructing and improving a property after a loss. The team conducts thorough property inspections and damage assessments, supports disaster recovery planning, and coordinates with insurance and mortgage processes to help clients navigate documentation, timelines, and payments. First Atlantic Restoration’s client-centric approach is reflected in the testimonials and feedback from customers who highlight their responsiveness, professionalism, and dedication to quality craftsmanship. The organization strives to educate clients about the nature of water damage, potential structural concerns, and available options, empowering homeowners and business leaders to make informed decisions. Overall, First Atlantic Restoration positions itself as a reliable, full-service restoration partner capable of handling emergencies with urgency while delivering long-lasting repairs and peace of mind for Virginia Beach communities. They are known for collaboration, transparency, and a commitment to superior workmanship across all the categories, services, and amenities they provide.

Fire Damage Restoration Service

First Atlantic Restoration in Virginia Beach, VA offers expert fire damage restoration services to assess, mitigate, and restore your property. From smoke odor removal to structural repairs, we restore safety, comfort, and peace of mind quickly and professionally.

Air Duct Cleaning Service

Air Duct Cleaning Service by First Atlantic Restoration in Virginia Beach, VA removes dust, mold, and allergens, improves indoor air quality, and enhances HVAC efficiency with professional, thorough duct cleaning and sanitization for a healthier home or commercial space.

Building Restoration Service

First Atlantic Restoration in Virginia Beach, VA offers expert building restoration services, reviving historic and modern structures with meticulous craftsmanship, structural repairs, water damage treatment, and seamless finishing to preserve value and beauty.

Water Damage Restoration Service

First Atlantic Restoration offers expert Water Damage Restoration Services in Virginia Beach, VA, swiftly mitigating floods, leaks, and mold risks with 24/7 emergency response, advanced drying tech, and thorough decontamination to restore safety and peace of mind.

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