5 STAR Carpet Cleaning

5 STAR Carpet Cleaning Reviews

James Hayes

5 ★★★★★

Awesome customer service. Had called around 3:30pm and on the same day they were able to come and clean our carpet. Not bad for $100 and it was super quick. John was very nice and attentive to my concerns of the carpet cleanin. Also save for kids and pets. How amazing. So there won't be chemicals that will be harsh! Thank you 5 star carpet cleaning :)

Anthony Boe

5 ★★★★★

John is a true professional, he was very pleasant, on time and did a great job which didn't take long at all! The price was very reasonable and If i weren’t moving I would certainly use his services again. He did my sectional (very large) in about an hour and a half and I am shocked at how it basically is brand new. Well worth it!! Choose John with 5 star carpet cleaning !!

Marina Sellers

5 ★★★★★

Fast, efficient, professional! I used 5 STAR Carpet Cleaning to clean my one level house. My husband and I were very satisfied with the results. We have two small children and our carpets get pretty filthy, but after their service it looks brand new! The price is affordable so it’s a win! Thanks again 5 STAR Carpet Cleaning!

Alice Mon

5 ★★★★★

Awesome job from 5 star carpet. Very happy with their service and they did a great job on cleaning my carpet. I was worried about stains on the carpets and the tech removed the stains. The technician was very polite and knowledgeble, and he explained everything he was going to do. Also, their price is very affordable without any surprises with the bill. I would definetly recommend 5 star carpet!

Corey L. Sherrill

5 ★★★★★

John did an amazing job on our carpets. We had a couple of really tough stains we couldn’t get out and he had no issues at all getting them out. He was quick and efficient. The price was extremely reasonable. We highly recommend this company.

Emily Elyse

5 ★★★★★

John is absolutely the best! I’ve had him out to my house multiple times over the years due to dogs and kids trekking messes all over the house. He is -by far- the most reasonably priced, top quality, and friendliest service in the Hampton Roads area. I always recommend him to my neighbors and friends. My house always smells amazing and looks spotless when he is done!!

David Galinski

5 ★★★★★

As a local, I always like to support local businesses rather than chains, etc....I am also pretty picky about hiring contractors because of past experiences, but I am glad I called these guys. I needed my 2 bedroom duplex unit cleaned and was concerned I would have to pay for new carpet because of a few stains, but I am glad I simply had it professionally cleaned. I had never actually had anyone do that before, but I was pleasantly surprised by the results and it wasn't even very expensive! The carpet looks almost new and the technician Jon was very knowledgeable and even worked with me with no extra charge with some additional small areas of the house I forgot to tell him about. Anyway, I am sold on professional carpet cleaning and would definitely call them again next time!

Jose Paulo Garcia

5 ★★★★★

Just had our carpet cleaned by John. Very professional and courteous person. Thorough by asking us right away if there are any problem stains in our carpet before starting out. Carpet now smells very clean. Thank you so much sir! Highly recommended.

Robert Williams

5 ★★★★★

John did a great job cleaning my house vents he also did a great job cleaning my Lazyboy chair that I wanted cleaned at last minute. Price for both jobs was very reasonable. He is a very dedicated hard worker and will not hesitate to recommend him to anyone or to call him for other jobs in the future.

Douglas Hughes

5 ★★★★★

The owner of this company was the absolute best at his job. Very knowledgeable about chemicals and explained his carpet cleaning process. When you are in the need of carpet cleaning I differently recommend 5 Star carpet cleaning company. They are Awesome!

About 5 STAR Carpet Cleaning

5 STAR Carpet Cleaning is a trusted Water Damage Restoration Service located at 3628 Malibu Palms Dr in Virginia Beach, Virginia, serving residential and commercial customers with a comprehensive suite of cleaning and restoration solutions. The company operates with a client-first approach, prioritizing quick response times, thorough assessments, and results that help families return to normal life after incidents involving water intrusion, leaks, or storm damage. Their durable, on-site expertise covers carpet and upholstery care, stain removal, moisture mitigation, deodorization, and preventative care designed to extend the life of flooring and fabrics. As a locally owned business, they emphasize reliability, transparency, and fair, upfront pricing, with many clients noting affordability without compromising the quality of workmanship. The team demonstrates strong attention to detail and a commitment to customer satisfaction, which is reflected in repeated service calls and referrals from satisfied homeowners and property managers. The service philosophy centers on minimizing disruption to daily routines while delivering durable cleaning outcomes that improve indoor air quality and comfort. In addition to carpet cleaning, 5 STAR Carpet Cleaning offers a broad range of categories and services that address diverse maintenance needs. Their Pressure Washing Service helps rejuvenate exterior surfaces, driveways, and decks, removing built-up grime and bringing back curb appeal. They also provide Air Duct Cleaning Service to improve HVAC efficiency and indoor air quality by removing dust and debris from ductwork. For households with chimneys, Chimney Sweep services help maintain safe fireplaces and reduce the risk of fire hazards. The Carpet Cleaning Service is complemented by Water Damage Restoration Service, which supports families in the aftermath of water-related incidents through extraction, drying, sanitization, and restoration planning. The company’s multi-service capability makes it a convenient one-stop solution for homeowners facing combined cleaning and restoration needs, especially in a region prone to humidity and weather-related challenges. Customer-focused testimonials highlight dependable professionals, courteous service, and consistently transparent pricing. Many clients commend the technicians’ punctuality, thoroughness, and ability to tackle challenging stains or large upholstery projects efficiently, often noting that results feel near-new and that the work is completed with minimal inconvenience. The business uses environmentally considerate practices and, when appropriate, non-harsh, child- and pet-safe cleaning methods to protect families and pets. With a responsive team and flexible scheduling, 5 STAR Carpet Cleaning aims to deliver fast, effective relief for water damage events and routine cleaning tasks alike, helping Virginia Beach residents maintain clean, healthy, and comfortable living spaces. Their dedication to local service, professional integrity, and high standards has established them as a dependable option for both emergency restoration needs and routine cleaning throughout the area.

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