Expert

Expert Reviews

Kyra Yadiel

5 ★★★★★

After a storm, flood water came into our crawl space. The crew handled water removal and drying without cutting corners. They answered questions about ventilation and future prevention during the visit. It wasn’t cheap, but the work felt necessary and well done.

Gauge Ryland

5 ★★★★★

We had mould issues in the attic and weren’t sure of the extent. The evaluation was detailed, and they explained each step of the remediation plan. They worked carefully and left the space cleaner than expected. Communication was consistent, which made the whole process stress-free.

Josephine Caitlin

5 ★★★★★

We called for mould remediation after noticing spots behind drywall. The consultation felt honest and not salesy. They sealed off the area, handled mould cleaning thoroughly, and explained prevention steps. The service was calm and professional from start to finish.

Krystal Lawson

5 ★★★★★

Fire damage cleanup was handled with professionalism and respect for the property. They removed debris and moisture efficiently. The restoration process was smooth and well-coordinated. Everything feels secure and refreshed now.

Skyler Lindsey

5 ★★★★★

We had ongoing mould issues in the basement that previous fixes didn’t solve. This time the consultation focused on long-term remediation, not just surface cleaning. They identified hidden moisture and addressed it properly. Since treatment, the space feels noticeably drier.

Alberta Martinez

5 ★★★★★

Walking into our home after the team's work was like entering a whole new space. The atmosphere felt light and the difference was palpable. Their meticulous approach to eradicating mold was impressive. Every corner was inspected, ensuring no spot was left untreated. The team's dedication truly shines through in the results. We now enjoy a healthier environment, and the peace of mind that comes with it is invaluable. Their expertise made all the difference.

Ali Kolten

5 ★★★★★

Flood restoration was required after a washing machine hose failed. The crew documented everything for insurance during the transaction. They checked walls and flooring, not just visible water. That attention to detail stood out.

Yael Fisher

5 ★★★★★

Our kitchen suffered from fire and water damage. The cleanup team handled both efficiently, repaired minor structural issues, and made sure everything was safe. The service was professional, and their follow-up ensured no lingering issues.

Karlie Brodie

5 ★★★★★

I appreciated how they handled water removal without making the situation feel worse. The initial wait time was about an hour, which felt fair given the circumstances. They focused on proper drying and prevention instead of quick fixes.

Sylvia Allyson

5 ★★★★★

We needed mould remediation in a bathroom with poor ventilation. The consultation focused on long-term recovery, not just cleaning. They worked efficiently and kept noise down. No recurrence so far, which matters most.

About Expert

Expert is a trusted water damage restoration service located at 12355 Sunrise Valley Dr # 30, Reston, VA 20191, in Sunrise Plaza. Serving residential and commercial clients, the company specializes in comprehensive water-related remediation, including Water Works and Water Damage Restoration Service, to protect spaces from the consequences of moisture, flooding, and mold growth. The team adopts a thorough, methodical approach to assess the source of water intrusion, contain and remove water, and implement robust drying strategies to prevent secondary damage. Their process emphasizes air quality, structural safety, and long-term resilience, ensuring clients understand each step from initial assessment through final restoration. They prioritize honest communication, realistic timelines, and transparent costs, balancing efficiency with meticulous workmanship. The staff is trained to handle a variety of scenarios, from storm-related flooding and appliance failures to concealed moisture and mold behind walls, with careful attention to ventilation, containment, and prevention measures designed to minimize future issues.

Within Sunrise Plaza and the greater Reston neighborhood, their services cover evaluation, water extraction, evaporation and drying, dehumidification, mold remediation, and complete restoration of affected areas. Clients can expect a calm, professional experience, with crews that respect the property, document findings for insurance when appropriate, and coordinate with homeowners to ensure minimal disruption. The company’s approach to restoration often includes identifying hidden moisture pockets, addressing ventilation concerns, and implementing long-term remediation plans rather than quick fixes. This methodology helps ensure spaces feel drier, healthier, and more secure after the project concludes.

Customer stories reflect a consistent commitment to quality and accountability. After a storm, the team efficiently removed water and dried the crawl space, answering questions about ventilation and prevention without cutting corners. In cases of attic mold, the evaluation was detailed, the remediation plan explained step by step, and the space was left cleaner than expected, with consistent communication that reduced stress. Mold scenarios, even behind drywall, were handled with thorough cleaning, sealing, and clear prevention steps, delivering calm, professional service from start to finish. Fire damage cleanup was conducted with professionalism and respect for the property, removing debris and moisture and coordinating a smooth restoration. Ongoing mold issues in basements saw focused long-term remediation, identifying hidden moisture and achieving noticeably drier spaces. Clients have described entering homes after the work as a transformative experience—cleaner air, a noticeably lighter atmosphere, and a renewed sense of peace of mind. Documentation for insurance purposes and detailed inspections of walls and flooring are common practices, underscoring the company’s commitment to accountability. In multifaceted projects, such as combined fire and water damage in kitchens, the team repaired minor structural issues and ensured safety, followed by thorough follow-up to prevent lingering problems. The overall sentiment is one of reliability, patient guidance, and results that restore comfort and confidence in the home.

Beyond remediation, Expert emphasizes prevention and education, helping clients understand proper maintenance, humidity control, and best practices for ventilation to reduce the risk of future incidents. The team’s dedication to meticulous workmanship and respectful handling of each property contributes to a lasting, healthier environment for families and businesses within Reston and the Sunrise Plaza area.

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