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Clean N Dry

Clean N Dry provides comprehensive water damage restoration services in Newport News, VA, delivering expert restoration, cleanup, and mitigation for homes and businesses.

Water Damage Restoration Service at 905 48Th St in Newport News, VA 23607

Permanently closed
★★★★☆
Rating: 4.1 based on 27 reviews
Address: 905 48th St, Newport News, VA 23607
Phone: 17574997100
Emails:
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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Clean N Dry

Clean N Dry Services

24/7 Emergency Service

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24/7 Emergency Service is round-the-clock help for urgent issues, available any time day or night. It includes quick assessment, immediate guidance, and rapid on-site or remote support to prevent harm or further damage.

Air Duct Cleaning

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Removing grates and registers, power suction and brushing to remove dirt, dust, debris from ducts and vent lines, and then anti-microbial spry throughout to kill bacteria, odor, and leave a fresh scent.

Air Duct Cleaning Commercial

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Air Duct Cleaning Commercial is a service that cleans and sanitizes the ventilation system in commercial buildings, removing dust, mold, and debris from ducts, registers, and vents to improve air quality and system efficiency.

Air Movers

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Air Movers is a service that quickly dries out flooded spaces by blowing or circulating air with powerful fans and dehumidifiers, helping remove moisture, reduce odor, and prevent mold.

Area Rugs

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Pickup and Delivery of Your Area Rug to Our Facility- Deep Vacuum, Spre-Spray and Cleaning, Extracting, Sanitizing, Drying Before Returning to You.

Area rug cleaning

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Area rug cleaning is a service that removes dirt, stains, and allergens from floor rugs using vacuuming, washing, and sometimes hand or machine cleaning, followed by drying to restore color and texture without damaging the rug.

Bacteria Elimination

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Bacteria Elimination is a service that removes harmful bacteria from water, surfaces, or environments using cleaning agents, sanitation steps, and sometimes heat or filtration to improve safety and hygiene.

Building Inspected

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Building Inspected is a service that checks a building for safety, compliance, and quality. It involves on-site evaluation of structure, systems, and standards, followed by a clear report noting findings, risks, and required fixes.

Carpet Cleaning

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Pre-Spray, Stain Removal, Steam Clean, Hot Water Extraction, Sanitization, Odor Removal, Stain Protectant

Carpet Repair

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Stretching, Stain Removal, Patching, Sewing

Carpets And Furniture Cleaned

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A service where carpets and furniture are professionally cleaned to remove dirt, stains, and odors using specialized machines and cleaners, restoring freshness and extending the life of textiles in homes or offices.

Carpets Keep

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Carpets Keep is a cleaning and care service for carpets, offering expert vacuuming, stain removal, and routine maintenance to keep floors fresh, durable, and looking like new.

Certified Restoration

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Certified Restoration is a professional service that helps repair and restore homes or items damaged by water, fire, or mold. It involves assessing damage, removing hazards, cleaning and sanitizing, repairing structures, and restoring normal condition.

Claim Management

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Claim Management is a service that helps you handle insurance, damage, or compensation claims from start to finish, including case intake, document gathering, evaluation, approval or denial decisions, and updates until a final resolution.

Cleaning Clean

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Cleaning Clean is a basic home cleaning service that tidies rooms, dusts surfaces, vacuums floors, and washes bathrooms and kitchens to leave spaces fresh and orderly.

Cleaning Solutions

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Cleaning Solutions is a service that provides cleaning products and methods to make homes or workplaces tidy. It includes selecting appropriate cleaners, developing a plan, and performing tasks like dusting, sanitizing, mopping, and organizing surfaces and spaces.

Commercial Cleaning And Restoration

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Commercial Cleaning And Restoration is a service that cleans and restores business spaces, removing dirt, repairing damage, and sanitizing areas to keep offices, shops, and facilities clean, safe, and functional after incidents or routine maintenance.

Commercial Pressure Washing

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Commercial Pressure Washing is a cleaning service that uses high-pressure water to remove dirt, grime, grease, and algae from building exteriors, sidewalks, parking lots, and other surfaces, improving appearance and safety with efficient, professional equipment and methods.

Commercial Property Restoration

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Commercial Property Restoration is the service of repairing and restoring business buildings after damage from fire, water, storms, or other events. It involves assessment, cleanup, debris removal, repairs, and sometimes rebuilding to return the property to its original condition.

Commercial Space

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Commercial Space is a service that helps businesses access and use outer space-related capabilities, from data and satellite services to launch, logistics, and support, enabling commercial applications, exploration, and growth in space-enabled industries.

Company Water Damage

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Company Water Damage is a service that helps restore homes after water issues like floods or leaks, including assessment, water removal, drying, dehumidification, and repairs to prevent mold and further damage.

Comprehensive Residential Cleaning

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Comprehensive Residential Cleaning is a thorough home cleaning service that covers deep cleaning of living areas, kitchens, bathrooms, and bedrooms, including dusting, vacuuming, mopping, sanitizing surfaces, and often wiping fixtures and organizing spaces to refresh the entire home.

Concrete Cleaning

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Concrete Cleaning is a service that removes dirt, stains, mold, and grime from concrete surfaces like driveways, sidewalks, and floors using pressure washing, specialty cleaners, and sometimes sealing to keep them clean longer.

Corporate Cleaning Service

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Corporate Cleaning Service is a professional cleaning plan for offices and workplaces, covering daily, weekly, or monthly tasks like dusting, vacuuming, trash removal, restroom sanitation, kitchen cleaning, and floor care to keep spaces tidy and hygienic.

Damage Clean Up

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Damage Clean Up is a service that quickly restores spaces after damage from events like floods, fires, or storms. It involves assessing the damage, removing debris, cleaning and sanitizing, drying, and making the area safe for repairs and use.

Deep Cleaning

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Deep Cleaning is a thorough cleaning service that goes beyond surface tidying to remove dirt and grime from all areas. It involves detailed tasks, such as cleaning behind appliances, scrubbing bathrooms, washing vents, and paying attention to often neglected spots for a fresh, spotless result.

Deeper Cleaning

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Deeper Cleaning is a thorough cleaning service that goes beyond the basics to remove hidden dirt, dust, and grime. It typically includes deep scrubbing, polishing, and sanitizing hard-to-reach areas, leaving surfaces fresher and more sanitary.

Detailed Cleaning

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Detailed Cleaning is a thorough home cleaning service that focuses on every corner and hidden spot, including scrubbing surfaces, dusting and washing fixtures, sanitizing bathrooms and kitchens, cleaning appliances, and leaving rooms spotless and refreshed.

Disaster Recovery

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Disaster Recovery is a plan and set of tools to restore IT systems after a disruption. It involves backing up data, creating failover environments, regular tests, and procedures to quickly recover apps, data, and services with minimal downtime.

Dry Cleaning

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Dry Cleaning is a laundry service that cleans clothes with chemical solvents instead of water, removing stains and dirt. It involves tagging, inspecting, treating stains, soaking, spinning, and pressing garments to look fresh and ready to wear.

Eliminate Mold

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Eliminate Mold is a cleaning service that removes mold from walls, ceilings, and other surfaces, then treats the area to prevent future growth with proper sealing, cleaning, and moisture control. It focuses on safer, healthier indoor air.

Emergency Response

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Emergency Response is a rapid, coordinated effort to protect people and property during crises, providing fast assessment, essential medical aid, evacuation, communication, and ongoing support until order is restored.

Extensive Cleaning

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Extensive Cleaning is a thorough cleaning service that tackles deep dirt and grime, including bathrooms, kitchens, floors, and hard-to-reach areas, using powerful tools and methods to refresh and sanitize every room.

Exterior Pressure Washing

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Exterior Pressure Washing is cleaning the outside of buildings, decks, and driveways using a high-powered water spray to remove dirt, mold, mildew, and grime from surfaces. It involves choosing the right pressure, cleaner, and technique for the surface.

Fire Damage Restoration Emergency Services

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All Hours! Experienced, Licensed, Insured, and Certified to Help You Restore Your Property Fast! "We Handle Disaster Faster!" Approved with Every Major Insurer in the U.S., We Know What to do and Will Help You Through the Process!

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that cleans up soot, smoke, and water damage after a fire, removes debris, dries out areas, deodorizes, and rebuilds or repairs damaged walls, ceilings, and floors to restore safety and usability.

Fire, Smoke & Soot Damage

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Fire, Smoke & Soot Damage service helps restore homes or businesses after a fire by cleaning and deodorizing smoke and soot, removing damage, and repairing structures to safe, pre-incident condition.

Floor Cleaning

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Floor Cleaning is a service that removes dirt, dust, and stains from floors using sweeping, mopping, or scrubbing, and may include polishing or sealing to keep surfaces clean and protect them from wear.

Flooring

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Flooring is a service that installs or repairs floor coverings, like wood, tile, carpet, or laminate. It involves measuring spaces, preparing surfaces, choosing materials, cutting, fitting, and finishing for a durable, smooth, clean floor.

Free On-Site Estimate

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Free On-Site Estimate is a no-charge visit from our team to your location to inspect the job, discuss needs, provide measurements, and give a written price for the work without requiring a commitment upfront.

Full Service Restoration

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Full Service Restoration is a comprehensive project where professionals assess, plan, and execute every step to restore a property or item to its original condition, including cleanup, repairs, replacement, and final testing to ensure full functionality and quality.

Full Service Water Damage

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Full Service Water Damage is a comprehensive cleanup and restoration service that quickly handles water-related problems, removes moisture, prevents mold, dries out affected areas, and restores your home or business to its pre-loss condition.

Furniture & Drape Cleaning

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Furniture & Drape Cleaning is a service that refreshes sofas, chairs, and fabric window coverings by removing dirt, stains, and odors using gentle cleaning methods and special detergents to restore softness and look.

General carpet cleaning

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General carpet cleaning is a service that removes dirt, stains, and odors from floors using vacuuming, pre-treatments, and cleaning solutions, followed by rinsing or steam cleaning to refresh and extend the carpet’s life.

Get Rid Of Odors

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Get Rid Of Odors helps remove unpleasant smells from homes, cars, or fabrics using deodorizing treatments, cleaning products, and odor neutralizers, plus tips to prevent smells from returning.

Hardwood Refinishing

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Hardwood Refinishing is restoring worn wood floors by sanding to remove scratches, staining or applying a finish, and sealing it for durability. It involves prep, sanding, staining (optional), and a protective top coat to renew appearance and shine.

Highest Grade Cleaning

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Highest Grade Cleaning is a professional cleaning service that uses thorough methods and high-quality products to clean homes or offices, aiming for spotless, detail-oriented results with attention to dusting, floors, bathrooms, and kitchens.

Home Cleaning

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Home Cleaning is a service that cleans your living space, focusing on tasks like dusting, vacuuming, mopping floors, cleaning bathrooms and kitchens, and tidying rooms to keep your home fresh and organized.

Home Repairs

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Home Repairs is a service that helps fix and maintain your house, from small fixes like leaky taps or squeaky doors to larger tasks like patching walls, painting, or repairing appliances, ensuring your home stays safe and comfortable.

Hot Water Extraction

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Hot Water Extraction is a carpet cleaning method that uses hot water and a cleaning solution sprayed into the carpet, then immediately sucked out along with dirt, leaving the carpet cleaner and drier.

Household Cleaning

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Household Cleaning is a service that helps tidy and refresh your home, including dusting, vacuuming, mopping floors, cleaning bathrooms and kitchens, and organizing surfaces to create a clean, healthy living space.

Iaq Testing

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Iaq Testing is a service that checks software or systems for quality and reliability. It involves planning tests, executing them, finding defects, and reporting results to ensure the product works as intended for users.

Insurance Billing

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Insurance Billing is the process of submitting medical or service charges to a patient’s insurance for payment, including verifying coverage, coding services correctly, filing claims, tracking payments, and handling denials and patient balances.

Insurance Claims

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Insurance Claims is the process of reporting a loss to an insurer, providing details and evidence, and receiving a payout or repair coverage based on your policy terms after assessment by the insurer.

Large Disaster Recovery

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Large Disaster Recovery is a service that helps restore critical systems, data, and operations after major events. It involves planning, data backup, rapid failover, cross-location recovery, testing, and ongoing support to minimize downtime and losses.

Low Moisture Cleaning

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Low Moisture Cleaning is a fast, water-sparing cleaning method that uses minimal liquids and specialized tools to lift dirt, sanitize and refresh surfaces without soaking them, reducing dry time and residue.

Maintenance Programs

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Maintenance Programs are planned schedules of routine upkeep for equipment, vehicles, or systems. They involve regular inspections, part replacements, cleaning, testing, and documenting results to prevent failures and extend lifespan.

Mitigation Services

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Mitigation Services helps reduce risks and prevent damage by assessing hazards, planning actions, and implementing measures such as enforcement, cleanup, and prevention steps to protect people, property, and the environment.

Moisture Damage

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Moisture Damage is a service that checks for and fixes water-related problems in a building, such as leaks, dampness, and mold. It involves inspections, moisture testing, drying, repairing affected areas, and preventing future water damage.

Moisture Mapping

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Moisture Mapping is a service that scans a space to measure how much moisture is present in walls, floors, and foundations. It uses sensors to create a map of damp areas, helping identify leaks, mold risk, and moisture problems for repair planning.

Mold Assessments

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Mold Assessments identify moisture problems and visible mold in a building, determine sources, assess health risks, and provide a written report with recommendations for cleanup and prevention.

Mold Clean

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Mold Clean is a service that detects and removes mold, treats affected areas, and improves air quality to prevent future growth, using safe cleaning methods and preventative steps for homes or buildings.

Mold Inspection

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We Test Your Property for the Types pf Mold that Can Cause Respiratory Harm or Health Hazards.

Mold Problems

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Mold Problems helps identify, inspect, and fix mold growth in homes or buildings, covering causes, cleanup steps, moisture control, and prevention tips to keep indoor air safe and healthy.

Mold Remediation

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We Treat and Completely Remediate Properties that Have Mold. We are Certified, Licensed, Insured, and Experienced! We work with every major insurer in the U.S.!

Mold cleaning

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Mold cleaning removes and prevents mold growth in homes or buildings, using inspection, containment, and cleaning methods to remove mold, treat affected areas, and reduce moisture to prevent recurrence.

Mold damage restoration

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Mold damage restoration is the process of cleaning up and fixing spaces affected by mold after water damage, removing mold growth, drying materials, sanitizing surfaces, repairing structural damage, and restoring the area to a safe, healthy condition.

Mold inspection

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Mold inspection is a service that checks a home or building for visible mold and hidden moisture problems. A technician looks for mold signs, tests air and surfaces if needed, and explains findings and next steps to improve indoor air quality.

Mold remediation

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Mold remediation is the process of identifying and removing mold from buildings, treating affected areas, fixing moisture sources, cleaning surfaces, and preventing future growth to protect indoor air quality.

Move Outs

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Move Outs is a service that helps you vacate a property smoothly, including packing, transporting belongings, and cleaning. It coordinates logistics, safety, and timing so you can leave on schedule with minimal stress.

Odor Damage

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Odor Damage is a service that removes or neutralizes bad smells in spaces, using cleaning, deodorizing treatments, and sometimes odor-blocking coatings to restore freshness and reduce lingering odors.

Oriental Rug Cleaning Service

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Oriental Rug Cleaning Service cleans and refreshes handmade or antique rugs, removing dirt, stains, and odors with gentle methods, inspections, and drying to protect fibers and colors, preserving value and appearance.

Pet Odor & Smoke Odor

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Pet Odor & Smoke Odor cleaning helps remove lingering smells from pets and smoky environments. It involves odor assessment, thorough cleaning, deodorizing treatments, and sometimes sanitation to freshen air and surfaces in homes or cars.

Pet Spot

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Pet Spot is a simple service that helps you find nearby pet-friendly places and resources, plan outings, and connect with fellow pet owners for tips, events, and support.

Pet stain & odor removal

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Pet stain & odor removal is a cleaning service that eliminates urine, feces, and other pet messes from carpets, upholstery, and floors. It uses stain treatment, odor neutralizers, and thorough deep cleaning to remove stains and lingering smells.

Pipe Leak

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Pipe Leak is a service that detects and locates leaks in water or gas pipes, using sensors and inspections to identify the exact spot, assess damage, and plan repairs to prevent wasted fluid, reduce damage, and restore safe, reliable piping.

Power Washing

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Power Washing is cleaning surfaces like siding, decks, and driveways with high-pressure water to remove dirt, mold, and grime. It uses a powerful pump, sometimes detergent, and varies by surface to prevent damage while restoring a fresh look.

Power Washing Clean

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Power Washing Clean is a service that uses high-pressure water to remove dirt, grime, mold, and algae from building exteriors, driveways, and patios, restoring surfaces to look clean. It involves equipment, safe prep, and clean, controlled spraying.

Pressure Cleaning

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Pressure Cleaning is using high-pressure water to blast away dirt, mold, and grime from surfaces like driveways, decks, and siding. It involves a power washer, cleaning solution when needed, and careful technique to avoid damage.

Property Damage

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Property Damage is a service that documents and assesses harm to physical property, helping determine what happened, who’s responsible, and the costs to repair or replace damaged items.

Residential & Commercial Fire Restoration

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Residential & Commercial Fire Restoration is a service that cleans up and repairs property after a fire, removing smoke and soot, securing the area, drying and rebuilding damaged structures, and restoring lessons like insulation, walls, and contents to safe, usable condition.

Residential & Commercial Water Restoration

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Residential & Commercial Water Restoration helps restore buildings after water damage, including assessing moisture, pumping out water, drying using specialized equipment, sanitizing, and repairing structure and contents to prevent mold and further harm.

Residential And Commercial Cleaning

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Residential and Commercial Cleaning is a service that cleans homes or businesses, covering dusting, vacuuming, mopping, trash, bathrooms, kitchens, windows, and sometimes deep cleaning or sanitizing to keep spaces fresh and sanitary.

Rooms Cleaned

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Rooms Cleaned is a service that provides thorough cleaning of a room, including dusting surfaces, vacuuming or sweeping floors, emptying trash, and tidying belongings to leave the space fresh and orderly.

Routine Cleaning

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Routine Cleaning is a regular housekeeping service that keeps your space tidy and germ-free by dusting, vacuuming floors, wiping surfaces, cleaning bathrooms, and emptying trash on a set schedule.

Rug & Oriental Rug Cleaning

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Rug & Oriental Rug Cleaning is a service that cleans and refreshes area and oriental rugs, removing dirt, stains, and odors using gentle washing, careful handling, and careful drying to protect the rug’s fibers and colors.

Rug Cleaning Maintenance

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Rug Cleaning Maintenance is a service that keeps area rugs fresh and clean by regular vacuuming, stain treatment, and periodic deep cleaning to remove dirt, allergens, and odors, helping rugs look newer longer.

Sanitizing And Disinfecting

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Sanitizing and disinfecting means cleaning surfaces to remove dirt and germs, then using approved products to kill remaining bacteria and viruses, reducing the risk of illness. It involves wiping, cleaning, and applying disinfectants on high-touch areas.

Sewage cleanup

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Sewage cleanup is cleaning up wastewater and solid waste from drains after a spill or backup. It involves safety gear, removing contaminated materials, disinfection, mold control, and proper disposal to prevent health risks.

Smoke Clean Up

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Smoke Clean Up is a service that removes smoke damage from homes or cars, including odor and soot cleanup, cleaning affected surfaces, and restoring air quality after a fire or smoke event.

Smoke Odor Removal

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Smoke Odor Removal is a service that eliminates lingering smoke smells from homes, cars, or furnishings using specialized cleaning, deodorizing, and air treatment to refresh air and surfaces after fires, smoking, or smoke damage.

Soot And Smoke Clean

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Soot And Smoke Clean is a cleaning service that removes soot, smoke stains, and odor from homes and cars after fires, using specialized vacuuming, deodorizing, and gentle cleaning to restore freshness and cleanliness.

Stain Protection

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Stain Protection is a service that helps protect fabrics or surfaces from spills and stains by applying a protective coating. It creates a barrier that makes liquids bead up and be easier to wipe away, extending the item’s cleanliness and longevity.

Steam Cleaning

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Steam Cleaning is a cleaning method that uses hot steam to loosen dirt, sanitize surfaces, and remove grime from floors, fabrics, upholstery, and appliances without harsh chemicals, often leaving surfaces fresh and refreshed.

Storm Damage

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Storm Damage is a service that assesses and repairs the impact of storms on buildings, including inspecting for damage, securing losses, and coordinating repairs to roofs, windows, and structures to restore safety and functionality.

Superior Cleaning

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Superior Cleaning is a home cleaning service that tidies and refreshes spaces with dusting, vacuuming, mopping, and sanitizing surfaces, using trusted products to leave rooms spotless and comfortable.

Surfaces Clean

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Surfaces Clean is a cleaning service that removes dirt from floors, countertops, and other surfaces using approved cleaning products and methods, leaving spaces hygienic, fresh, and ready to use.

Thermal Imaging

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Thermal Imaging is a service that uses infrared cameras to detect heat from objects and people. It shows temperature differences as images and helps find hot spots, cold areas, or leaks, useful in safety, maintenance, and medical or wildlife applications.

Tile & Grout

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Pre-Spray to loosen grime, Grout and Tile Steam and Extraction, Clear Stain Grout Protectant

Tile & Grout Cleaning

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Tile & Grout Cleaning is a service that deep-cleans tiled floors and walls. It uses specialized cleaning machines and cleaners to remove stains, dirt, and mold from tile surfaces and the grout lines, restoring shine and freshness.

Tile & Grout Cleaning Services

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Tile & Grout Cleaning Services cleans and refreshes tiled floors and walls by removing dirt, stains, and grime from the surface and grout lines, using specialized tools and cleaners to restore shine and make gaps look clean again.

Tile Floors

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Tile Floors is a service that installs or replaces floor tiles. It involves measuring spaces, preparing the surface, choosing and laying ceramic, porcelain, or stone tiles, grouting, and sealing for a durable, easy-to-clean floor.

Upholstery and Upholstered Furniture

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Pre-Spray, Odor Removal, Steam Clean, Extraction, Stain Protectant

Upholstery cleaning

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Upholstery cleaning is the process of cleaning fabric-covered furniture like sofas and chairs to remove dirt, stains, and odors. It involves vacuuming, treating spots, and using safe cleaning methods to refresh and protect the fabric.

Vinyl Floors

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Vinyl Floors is a service that installs and refreshes vinyl flooring, offering durable, water-resistant sheets or planks, patterns, and colors. It involves measuring, removing old flooring if needed, preparing the subfloor, and laying and sealing the new vinyl for a smooth, easy-to-clean surface.

Water Cleaning

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Water Cleaning is a service that removes dirt, chemicals, and germs from water to make it safe to drink or use. It involves filtration, purification, and sometimes disinfection to improve taste, odor, and overall cleanliness.

Water Damage Restoration Emergency Services

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All Hours! Experienced, Licensed, Insured, and Certified to Help You Restore Your Property Fast! "We Handle Disaster Faster!" Approved with Every Major Insurer in the U.S., We Know What to do and Will Help You Through the Process!

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is a service that removes standing water, dries and sanitizes areas, and fixes damaged building parts like walls, floors, and ceilings to prevent mold and restore normal use after leaks, floods, or spills.

Water damage-related mold removal

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Water damage-related mold removal is a service that cleans up mold growth caused by leaks or floods, dries affected areas, removes contaminated materials, uses containment and air filtration, and ensures the space is safe and dry to prevent future mold growth.

Water/Flood Damage

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Water/Flood Damage refers to assessing and repairing damage caused by water, leaks, or flooding. It involves drying, cleaning, mold prevention, and restoring structure, flooring, and belongings to safe, normal condition.

Clean N Dry Reviews

Vincent Bryant
Vincent Bryant
1 ★☆☆☆☆
On May 24, 2020 I had a small kitchen fire in my home. I hired Clean N Dry restoration company based out of Newport News, Virginia on June 5, 2020 to clean my home and complete the rebuild of my kitchen. My insurance company "HomeOwners of America estimated that the entire process would take two or three weeks. There was a return date to be in my home on June 19, 2020. However, there were alot of roadblocks along the wait preventing my family and I from returning to my home. 1. Clean N Dry general manager Skyler Gray and his mother Shirley Gray who serves as the office manager/accounting played me against my insurance company. This tactic slowed down the process. 2. Clean N Dry general manager and his employees entered my home while my family and I were living in a hotel; and began the demolition of my kitchen without authorization from my insurance company. 3. Since Clean N Dry demolished my kitchen cabinets; they were responsible for replacing them. I sent over an estimate to Shirley Gray and Skyler Gray from Cabinets to Go. At that moment Skyler recommended that I use his prefered cabinet company. 4. I went to Ez Cabinetry in Newport News, Virginia. I selected cabinets from the showroom, along with the granite. Before leaving the showroom, I asked "Chris" when would someone come out and do my kitchen measurements. At that moment "Trevor" a Clean N Dry employee said we will take the measurements and forward them to Chris. 5. Weeks went by before the cabinets were installed; I kept calling Clean N Dry asking for updates on the cabinets. Skyler eventually said in order for the process to speed up; they would need to be paid. I then went and got a cashier check in the amount of $15,800 dollars. Two days later I received a phone call from Skyler stating that the cabinets were being installed. I arrived at my home in shock when I saw Clean N Dry employees along with Skyler Gray installing my cabinets. I noticed the cabinets were not leveled; they were uneven. I asked if anyone had done measurements. Skyler responded that "we used the dimension from Cabinets to Go estimate to select the cabinet sizes". I asked Skyler why won't a professional cabinet company hired to install the cabinets. The response he gave me was baffling. "Skyler said there was a 3k difference and was I going to pay the difference"? 6. Due to the delays and the dispute between Clean N Dry and my insurance company my family and I were in a hotel for months during the worst pandemic in American history. My return date was moved to August 7th. On August 5th my kitchen was not complete and debris from the rebuild was left all in my living room and kitchen area. Skyler insured me that everything would be complete by August 7th. 7. Friday August 7th my family and I had to check out of the hotel; I returned to my home in disbelief to see my home still not complete. To make matters worse my furniture and other household belongings were not returned. I got on the phone with 1-800packout to get an update on my items. Todd the project manager from packout informed me at 4pm that Skyler and Clean N Dry had not rendered payment to return my items. I called Skyler and he did not answer; I had to call him from an unknown number for him to answer the phone. Skyler answered and immediately began to lie; he said he paid packout and he did not know why they had not returned my items. 8. August 7th my family and I had to spend the night with relatives because my items were not returned due to Clean N Dry failure to render payment to their vendors. 9. Moved into the home on August 8th with my kitchen not functionable. Weeks go by with still no activity regarding my kitchen. 10. Clean N Dry crew installed my granite incorrectly; I have four pieces of granite; with two pieces not glued to the countertop; my long aisle granite has major gaps and is sitting on shims and not on the cabinet itself. I have made numerous attempts to try to have Clean N dry Correct the problem and they have refused to do so. My ceiling texture is not the same. Stay away from this company!!!!!
Brittney Johnson
Brittney Johnson
5 ★★★★★
I’ve owned my home for 5 years without any major repairs. But when it rains it pours and I ended up having two major water leaks at once (plumbing and HVAC). I the past I’ve worked with a lot of home warranty dispatched contractors who were very shady; these guys were the total opposite! John and Skylar touched bases with me and were able to come to my house within 30 minutes notice! When they arrived they were extremely professional, well groomed, honest, and paid great attention to detail. They identified another potential issue and contacted my insurance adjuster to update them and get approval for the additional restoration. This sounds like a small thing but as a busy working mom I do not have time to continuously take time off from work for repairs. It made my life so much easier that they were able to get everything done the first day. They really take their name to heart! When John and Skylar left my home they made sure it was “clean n dry.” They’ve got a customer for life!
Melanie Williams
Melanie Williams
5 ★★★★★
This company has fantastic customer service. Very friendly and the cleaning service was super quick. I had a couple stains that were easily removed (to include slime). They were the cheapest quote of all the four or five local companies I contacted. And the quoted price was the final price. No bait and switch. I will definitely use them in the future.
Josh Shelton
Josh Shelton
5 ★★★★★
Clean N Dry did a job for our company a few weeks ago. Great communication, quick response time, and affordable. The only criticism I had was that they only brought one person to the job after I told them there was furniture that would need moved. That made it tough on the tech but he managed. Otherwise great experience.
Angela
Angela
5 ★★★★★
Excellent customer service, which started with the initial telephone call; questions and concerns were addressed, also the name of the technician that would be performing the job of cleaning four (4) rooms of carpet was disclosed. I requested a 24 hour turnaround with an early window of 8 am - 10 am. Alonso reported on time, very charismatic, professional, wearing attire representing the company, and willing to do his best to honor protecting my freshly painted walls and baseboards. I appreciated the extra attention that was given to a few stubborn spots, instructions on drying time, and deodorizing the area. Finally the quote given initially, was the amount paid. I will gladly recommend this company to family, friends, and colleagues. Quick, clean job performed by Alonso. Great work Clean N Dry!
Jodie Watkins
Jodie Watkins
1 ★☆☆☆☆
The guy didn’t show up until after 12:00pm I scheduled to be the first one on 03/21/22. A week in advance. It took him 30 min to get the equipment upstairs. And about 15 to shampoo 3 rooms. The carpets look like they were just vacuumed not cleaned. The guy was on his phone instead of shampooing the carpet.. don’t use them they are unprofessional and don’t do there job.
Breneige Banks
Breneige Banks
5 ★★★★★
I cannot begin to express how amazing the staff of Clean N Dry-Newport News has been!! I had some major wind and moisture damage to my home and these guys were there for me every step of the way. From immediately coming out the day of the initial damage to tarp my roof to the final clean up of the job. Anytime I called Skylar and his team for assistance (They came and re-tarped my roof three times!!) during the weeks it took for my insurance company to process my claim, they were always prompt and willing to help. I’ll definitely be using them in the future for any home repairs.
Lynn “KANDIEGURL” Mahan
Lynn “KANDIEGURL” Mahan
1 ★☆☆☆☆
I request to be the first one on the morning, the lady said I would be since I set it a week in advance. But I was not I had to call twice to find out where the guy was. He got here aft 12pm it took him about 30 minutes to drag everything up to the third floor. He brought something in a bottle up needed wato he could do what ever the pretreatment is then went back down to get something. When he started he was basically doing the rooms like when you vacuum was on his phone in one room an I ask him if he was supposed to be on the phone or shampooing carpets. Needless to say he shampoos three rooms in 15 min an is out of here by 1245 I let the carpet dry and they look no different and smell the same. I got a call from the lady today saying she's calling for payment of stain removal I'm like the stains ate still in the carpet. The carpet looks exactly if I t were just vacuumed. It's not cleaned. You guys are Joking right. This is not how your customers should be treated. And if your workers want to complain a d tell someone they need to move to a ground floor apartment they are in the wrong business. Now I have to find a company that can actually ahamp the carpet. Extremely disappointed.
Tekisha Parker-West
Tekisha Parker-West
5 ★★★★★
The tech name is Zo that cleans our Apartments for us. He always does a very thorough job. If there are stains that can't come out, he'll try his best to get them 1st. But he always let us know the outcome & any next steps or recommendations. Definitely recommend them!!
Karen Velkey
Karen Velkey
1 ★☆☆☆☆
I wouldn't know how they are because they never responded to my email request. I went back to Scott's carpet cleaning once I found their number again. I was worried they had gone out of business, but they've been in business since the 50's and they do a great job. Maybe next time clean and dry.
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About Clean N Dry

Clean N Dry is a trusted water damage restoration service located at 905 48Th St, Newport News, VA 23607. Serving residential and commercial clients, the company specializes in comprehensive restoration after water, fire, or storm events. Their team is equipped to handle a wide range of tasks from initial emergency response to thorough cleaning and reconstruction support. Clean N Dry emphasizes safety, efficiency, and clear communication with clients and insurers throughout the remediation process. They provide 24/7 emergency service, ensuring rapid assessment and mobilization when disaster strikes. In addition to water damage restoration, the business offers carpet cleaning, area rug cleaning, and upholstery cleaning to restore indoor environments to their pre-incident condition. Their services extend to air duct cleaning and commercial air duct cleaning, helping improve indoor air quality after moisture intrusion or smoke events.

The company delivers a full spectrum of restoration and cleaning solutions, including certified restoration practices, damage clean up, mold assessments and mold remediation, odor control, and deodorizing services. They are equipped to manage both residential and commercial projects, with capabilities in building inspections, moisture mapping, and mold remediation planning. Clean N Dry also provides specialized services such as pet odor and stain removal, hard surface and tile cleaning, and deep or comprehensive cleaning for homes and offices. Their service offerings cover structural dry outs, moisture mitigation, and specialized equipment like air movers to expedite drying times while preserving building materials. In addition, the team can assist with insurance billing and claims, providing guidance and coordination to streamline the restoration process with insurance providers. For customers seeking ongoing maintenance, Clean N Dry offers maintenance programs and routine cleaning packages to help prevent future damage and keep spaces clean and healthy.

From initial on-site assessments to final cleaning and disinfecting, Clean N Dry aims to restore normalcy with professionalism and attention to detail. They advertise free on-site estimates and emphasize thorough workmanship, including comprehensive residential and commercial cleaning, project management, and robust customer support. The Newport News team prides itself on being a reliable partner for emergency response, disaster recovery, and ongoing cleaning needs, ensuring spaces are safe, clean, and dry. The business demonstrates a commitment to high-quality cleaning standards, use of appropriate cleaning agents, and meticulous attention to both the visible surfaces and the hidden moisture points that can lead to future issues. Clean N Dry remains a local resource for property owners facing water, fire, or mold-related challenges, delivering responsive service, transparent communication, and effective restoration solutions.

Water Damage Restoration Service

Clean N Dry offers expert Water Damage Restoration in Newport News, VA, quickly assessing and repairing flood, leak, and storm damage with advanced drying, cleaning, deodorizing, and mold prevention to restore your home safely and efficiently.

Carpet Cleaning Service

Expert Carpet Cleaning Service by Clean N Dry in Newport News, VA. Fast, thorough steam cleaning, deodorizing, and pet-safe solutions to revitalize rugs and carpets. Trusted local professionals delivering fresh, long-lasting results.

Fire Damage Restoration Service

Fire Damage Restoration Service in Newport News, VA by Clean N Dry. We provide prompt fire debris removal, smoke odor elimination, structural drying, content restoration, and ongoing support to restore safety and peace of mind after a fire emergency.

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