Dry Time Restoration

Dry Time Restoration Services

Dry Time Restoration Reviews

Pam Muirheid

5 ★★★★★

When we recently had a leak from our dishwasher into our finished basement, I called a local plumber Reddick and Sons who were great and diagnosed the issue as a broken pump. He made the suggestion that they work with the mitigation and restoration company DryTime and would we like to work with them or get our own company? I went with Dry Time and within minutes we were set up with Reed, the project manager for mitigation. He came out about 1.5 later and went to work looking at the damage and figuring out what was needed. Reed was super low key, friendly, and efficient. He got in touch with our insurance while there and got that ball rolling. He then set us up with the clean up team and the next day Tony (Gorham) and Chip showed up. They immediately got to work setting up all the equipment to dry out our kitchen floor and the basement ceiling. They were prompt, courteous, cheerful and friendly. They came back 3 days later to check dryness. There was still some damp in the basement ceiling so Tony said he’d come back the following day. He showed up with his usual good nature and checked everything thoroughly, made sure I had no further questions, and removed all equipment. Although the area was dry, he retreated some mold activity under the dishwasher and cabinet area and alerted the project manager to that. He explained next steps with the restoration team. I would definitely recommend Tony and Chip and Dry Time! (I can’t speak to price as it’s going through insurance so don’t have the figures at this time.)

N Luzung

5 ★★★★★

Dry Time responded quickly to our request for inspection on a water damage cause by a leaking bidet. Timbra and Ashley helped me in setting up the appointment. Reed, our Project Manager was efficient in assessing and estimating what needs to be done and immediately scheduled a crew to start work. We worked with Reed before and he and is team did a fantastic job. We are certain they will do another great job to mitigate and restore the damaged area.

Kendra Keller Ricks

5 ★★★★★

Dry Time has been SO easy to work with. We had a leak coming from our upstairs shower into our downstairs powder room. It was a mess. Dry Time was able to get someone out the next day to take a look and figure out what we needed. Reed was fantastic, he did a thorough inspection, and even helped with the initial call to our insurance company to get a claim going. Tony and Chip were there the following day to tear out the wet materials, set up drying equipment and apply mold preventer. Again--super friendly and helpful. They explained what was going on, and were not at all condescending. They were on time both for the original appointment and to pick up the drying equipment/ensuring the spaces dried. An estimator is coming out tomorrow to get the renovation process started. We are just one week into this process, and New Year's was last week. I feel confident that the renovation will go just as smoothly--if it doesn't I'll come back to edit my review.

Trevor Via

5 ★★★★★

Dry Time came out and made some major ceiling repairs after a leak was found. From start to finish they were great. The communication on arrival times. Showing up on time every day. They also took great care of dust control with plastic sheeting and drop cloths. Very impressed. Not to mention the work looks top quality. And every employee was friendly. Make sure you ask for Travis if you have any drywall repairs. Absolutely top notch.

Vicki B

5 ★★★★★

I cant say enough about Dry Time.. I flooded my basement and they handled everything, seamlessly. From the get go every department, every person was pleasant, professional, easy to work with. They made a horrible experience so much better. I recommend highly and will definitely use again. Thank you all for your hard work!!

The Goulds

5 ★★★★★

Dry Time was amazing! Matt Moss came out within 24 hours to assess our water damage. He was patient, thorough, and provided us multiple options for mitigation. The company was responsive as well throughout this process. I would highly recommend them, especially Matt Moss who could not have been more of a professional in terms of responsiveness, timeliness, and support through our water leak.

Eo Dwelling

5 ★★★★★

Highly Recommend! While cooking one evening, my sink suddenly started gushing out water. Before I knew it, the water had seeped through to the basement, soaking the ceiling and rug. I called Dry Time Restoration, and by the next morning they were already at my door. I was incredibly impressed by their prompt response. They inspected everything right away and immediately set up the drying process. After three days, they returned to check on the progress and, because of the amount of water, recommended an additional three days, making the total drying process about a week. They explained everything clearly and made sure we understood the steps. I’m very happy with the work they did. And the staff truly made the experience even better! Brittany May and Matt Moss were so helpful, patient, and professional throughout. A couple things that really stood out to me were their attention to details and their flexibility, especially with arranging a payment plan. I’m grateful for their support during such a stressful situation. Highly recommend Dey Time Restoration!

Bernard Bishop

5 ★★★★★

I want to express my appreciation for the outstanding work done by the initial water restoration crew. From start to finish, they handled the mitigation and demolition process with professionalism and care. Reed, the foreman, demonstrated excellent leadership and kept everything organized and on schedule. Tony and Chip were equally impressive—hardworking, courteous, and attentive to detail throughout the entire job. The team communicated clearly, worked efficiently, and made a stressful situation much easier to manage. Their dedication and expertise truly stood out, and I would highly recommend them to anyone in need of water restoration services.

J B

5 ★★★★★

I Notified Dry Time Restoration at 9:30 pm Saturday evening of a ruptured water tank. They had a person onsite by 10:30 pm and a restoration crew at our house by 9:00 AM Sunday morning. Polite, professional, responsive and thorough… outstanding crew, outstanding service!

Danna Hailfinger

1 ★☆☆☆☆

We worked with Dry Time for a plumbing issue that required mitigation services, asbestos, flooring, painting on two floors, and remodel. We were very much sold a seamless and hassle-free process, one which they would facilitate over 8-10 weeks. Our experience was anything but, and we sat without a functional kitchen and nails coming through the floor for more than 5 months. Early July is when our original plumbing issue occurred; we didn’t have a kitchen back until after Thanksgiving. Time and time again we had to initiate contact to ask about when next steps would begin and only then did we feel like the next step would start. The one star earned is really for Sam, who manages the phones and was a great help whenever we needed to call. We would meet with the Dry Time representative to identify paint colors, tiles, counters, then we had to know it all again when the guys were actually working in our house - none of the information had been shared and nothing was ordered ahead of the guys starting the work. Twice they scheduled a contractor to come work or measure for something that then was out of order; in one case we waited days for someone to come measure for counters only for that guy to say he can’t measure because the cabinets aren’t installed. Many days taken off from work only to have them cancel the work or be a waste of a visit based on the communication. Every little mishap would add a week because there was little follow-up unless we called and called again. We wanted a corner cabinet with a lazy susan; they ordered a corner cabinet without much conversation and it was just shelving. By the end we were so ready for the project to be done that we settled for mistakes on our door frame and shoddy measurements of our bottom cabinet which impacted our dishwasher - it was left completely off-balance with no toe board. We will not be using this company again and will not be recommending them to any friends.

About Dry Time Restoration

Dry Time Restoration is a Water Damage Restoration Service located at 10359 Piper Ln, Bristow, VA 20136. This third‑party write‑up presents a comprehensive view of the company’s commitments, capabilities, and client‑centered approach through the lens of the services they provide, the categories they cover, and the amenities that support their comprehensive response to water and moisture incidents. The organization positions itself as a trusted partner for both residential and commercial clients facing water intrusion, flood damage, and related issues, offering a robust portfolio of services designed to minimize downtime, protect property, and streamline the recovery process. Their focus on rapid response, thorough assessment, and carefully coordinated remediation aligns with industry best practices and customer expectations for clarity, accountability, and results. They emphasize collaboration with insurance providers to help ease the claims process and maintain transparent communication with homeowners and business operators throughout each stage of mitigation and restoration. The company catalog includes a broad range of services under Water Damage Restoration Service, ensuring that clients have access to end‑to‑end solutions from the initial containment and water extraction to the subsequent reconstruction and rebuild phases. Their 24 / 7 Emergency Response capability reflects a commitment to reducing the impact of water events, while Emergency Water Damage Specialists bring specialized training and equipment to each job. A Free Inspection program offers a no‑cost, initial assessment to determine the extent of damage, potential mold risks, and the most effective remediation plan. In addition to water extraction and structural drying, the team provides Mold Remediation and Mold Removal Services to address microbial growth that can accompany moisture intrusion. Project Management is highlighted to keep projects organized, on schedule, and within scope, with clear milestones for containment, drying, remediation, and reconstruction. Rebuild And Restore and Reconstruction Services indicate a seamless transition from mitigation to rehabilitation, ensuring that property is returned to pre‑loss condition or better, with attention to code compliance, material selection, and design considerations. Water Damage Recovery emphasizes the overall goal of restoring usability and value, while Water Mitigation strategies focus on minimizing future risk and preventing secondary damage. The inclusion of Water Extraction And Structural Drying demonstrates a full suite of equipment and techniques aimed at removing standing water quickly and drying structural components thoroughly to prevent warping, deterioration, and mold. The combined offerings reflect a customer‑centric, end‑to‑end approach to water damage, aiming to deliver reliable, professional results with empathy and clear communication. The business emphasizes its local presence in Bristow and its readiness to respond to urgent incidents at any time, underscoring a commitment to community, safety, and rapid restoration. The testimonials and recurring positive feedback in real‑world experiences illustrate the team’s dedication to punctuality, thorough inspections, professional conduct, and collaborative problem solving, which together reinforce the trust that clients place in Dry Time Restoration when facing stressful water damage scenarios. The company’s core values include prompt response, professional workmanship, transparent guidance, and a focus on restoring homes and facilities to their best possible condition after water events.

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