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United Group of Sterling

United Group of Sterling offers professional water damage restoration services in Ashburn, VA, at Ashburn Technology Park, delivering comprehensive solutions from assessment to cleanup.

Water Damage Restoration Service at 21690 Red Rum Dr Suite 182 in Ashburn, VA 20147

Operational
★★★★★
Rating: 4.8 based on 65 reviews
Address: 21690 Red Rum Dr #182, Ashburn, VA 20147
Located in: Ashburn Technology Park
Phone: 15714442180
Emails:
Amanda Blakley (Marketing Specialist) - [email protected]
Andrea Yablonsky (Senior Franchise Accountant) - [email protected]
Andrew Adams (Franchise Consultant) - [email protected]
Employees: 200
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Closed
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United Group of Sterling

United Group of Sterling Services

24/7 Support

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United Water Restoration Group offers 24/7 support for all restoration needs.

Price: Free

Air Scrubbers

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When restoring fire damage our technicians use charcoal air scrubbers to help eliminate any lingering odors.

Antibacterial Treatments

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Our biohazard experts can effectively provide treatments that make a surface environment a clean, safe area.

Antimicrobial Treatment

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With our professional bio equipment, we can effectively treat any surface exposed to microbial growth.

Antimicrobial Treatments

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Once our mold remediation process has been completed we will spray antimicrobials to prevent mold from showing up in this area again.

Appliance Leak

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If an appliance leaks and causes water damage, our experts can fully restore the area to its pre-leak state.

Basement Water Damage

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United Water Restoration Group offers basement water damage restoration services.

Bio & Trauma Cleanup

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UWRG specializes in biohazard & trauma cleanup, where we effectively treat each surface with our specialized equipment.

Biohazard & Trauma

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Biohazard & Trauma is a service that manages sensitive risks and injuries from dangerous substances or events, focusing on safety, assessment, and care. It involves handling hazardous materials, decontamination, emergency response, and medical support for affected individuals.

Biohazard Damage Restoration

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United Water Restoration Group provides biohazard damage restoration. This service can be utilized to destroy unwanted pathogens and viruses.

Black Mold

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United Water Restoration Group can remove black mold infestations of any size.

Broken Pipes

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If a pipe in your house breaks, we offer water damage restoration services for this incident.

Burst Pipes

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If a pipe in your house bursts, we offer water damage restoration services for this incident.

Carpet cleaning

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If your carpet needs cleaning after water damage or other damages, we can assist with our carpet cleaning services.

Clean Up

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Clean Up is a service that tidies your space by organizing, removing clutter, and refreshing surfaces. It involves sorting items, discarding what’s unnecessary, cleaning dust and spills, and arranging what's left for a neat, presentable area.

Cleaning & Disinfection

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Our technicians provide full surface cleaning & disinfection services.

Cleaning and Restoration

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Our technicians can cleanup hazardous areas and restore them to a safe, sanitized environment.

Cleanup and Restoration

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UWRG specializes in water, fire, mold, bio, and trauma cleanup and restoration services.

Commercial Buildings

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Our technicians can also handle commercial buildings and fully restore each property to its pre-damaged conditions.

Commercial Disinfection Services

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UWRG specializes in biohazard & trauma cleanup, where we effectively treat each surface with our specialized equipment.

Commercial Sanitizing Services

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Commercial Sanitizing Services cleans and disinfects workplaces such as offices, malls, and factories to remove germs, bacteria, and viruses, using approved products, specialized equipment, and scheduled deep cleaning to maintain a safe, hygienic environment.

Commercial Water Damage Restoration

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Our company will perform water damage restoration services on commercial buildings.

Commercial and Residential

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UWRG provides full-service restoration to commercial and residential properties.

Complete Water Damage Cleanup

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Our technicians offer complete water damage restoration for commercial and residential buildings.

Coronavirus Cleaning

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With the combination of our UV light treatments and surface cleaning services, we can disinfect and facility exposed to Covid-19.

Coronavirus Decontamination

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United Water Restoration Group offers decontamination services to help prevent coronavirus outbreaks.

Covid Cleaning

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Our modern surface cleaning services can treat Covid-19 infected areas.

Covid Disinfecting Services

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United Water Restoration Group technicians can clean off any surface that may have been exposed to Covid-19.

Damage Assessment

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We provide damage assessment and visual inspections for all services prior to beginning work on the property.

Damage Recovery

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Damage Recovery is a service that helps restore or fix items after damage, including assessing the damage, planning repairs, sourcing materials, and performing the work to return the item to good condition.

Damage Restoration Experts

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With UWRG's damage restoration experts, we can restore any property damaged by water, fire, mold, or trauma

Decontamination

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Surface cleaning services provide an encompassing, safe and effective clean to any environment.

Decontamination & Disinfection Services

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UWRG provides decontamination & disinfection services. This is called surface cleanup, where we disinfect all surfaces to destroy harmful viruses and pathogens present.

Decontamination And Disinfection Services

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Our professional surface cleaning services can disinfect and decontaminate any affected area.

Deep Clean

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For all of our restoration practices, we provide a full, deep clean inspection and removal process.

Deep Surface Cleaning

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Deep Surface Cleaning is a thorough cleaning service that removes dirt, grime, and stains from surfaces like floors, countertops, and fixtures using intensive scrubbing, specialized products, and sometimes high-pressure or steam methods to restore shine and cleanliness.

Dehumidification & Dryout

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Dehumidification & Dryout removes excess moisture from spaces to prevent damp, mold, and damage. It uses desiccants or low-humidity equipment to lower humidity levels, dry walls, floors, and contents, and restore safe, comfortable conditions.

Disaster Recovery

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UWRG provides 24/7 disaster recovery response.

Disaster Response

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During all types of disasters, our company knows how to handle post-disaster responses. We can assist with disaster responses involving water, fire, and another damaging event.

Disasters and Emergencies

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United Water Restoration Group specializes in disasters and emergencies relief for all scenarios.

Disinfection Application

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Disinfection applications are surface cleaning techniques that fully disinfect surfaces to create a safe environment.

Drying And Dehumidifying

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Our experts will effectively dry and dehumidify the soaked structural integrity.

Emergency Board Up and Tarping

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After a fire has left your property exposed to elements, our technicians will assist with emergency board up and tarping where needed.

Emergency Flood

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We are available 27/4 365 days whenever an emergency arises. Our water damage restoration experts know how to respond to all emergency situations.

Emergency Management

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UWRG can provide emergency restoration in times of need, we are always a phone call away.

Emergency Response

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United Water Restoration Group offers 24/7 emergency response for any damage involving water, fire, mold, bio and trauma.

Emergency Water Damage

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Emergency Water Damage is a quick-response service that stops leaks, removes excess water, dries and sanitizes affected areas, and restores your home or business after floods, burst pipes, or other water incidents.

Extraction and Cleanup

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Our technicians offer fire, mold, water, bio, and trauma extraction and cleanup services on commercial or residential properties.

Fire damage cleanup & repair

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United Water Restoration Experts specialize in fire damage cleanup & repair. Our restoration technicians can restore a property to its pre-loss conditions.

Flood Damage

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United Water Restoration Group provides water damage services for impacted flood zone areas.

Flood cleanup

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If you've recently experienced a flood at your property we can assist in removing all standing water and get your property back to normal!

Flood restoration

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A flood can cause significant damage, but we can help! We provide flood restoration services that can help return your property back to a state of normalcy.

Flooded Basement

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Flooded Basement is a service that helps remove excess water from a basement, dry the space, assess for damage, and restore it to a safe, usable condition after flooding or water intrusion.

Floods Home

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Our technicians have experience handling disastrous flood damages. They can provide cleanup services to flooded homes by utilizing water restoration skills.

Free Visual Assessment

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We offer free visual inspections for fire, mold, and water restoration services.

Frozen Pipes

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Our water damage experts are able to assist with damage resulting from frozen pipes.

Full Service Restoration

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Our technicians at UWRG are trained in full-service restoration techniques to assist with all types of properties and damage.

Hardwood Floors

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Our technicians can provide full hardwood floor dry outs with our equipment.

Hepa Air Filtration

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Hepa Air Filtration is a system that uses a high-efficiency filter to trap tiny particles from the air, improving air quality in a home or building. It involves installing the filter and sometimes a fan or housing to pull in and clean the air.

Hoarding Scenes

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Hoarding Scenes is a simple, time-bound service that helps organize and stage collected items into practical displays or small exhibits, focusing on visual order, safety, and clear storytelling for viewers.

Home Cleaning

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United Water Restoration Group can professionally clean up a hoarding scene environment and help restore it to a safe environment.

Industrial & Home Accidents

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Industrial & Home Accidents covers safety services for workplace and home mishaps, helping with risk assessment, accident reporting, first aid guidance, remediation, and prevention tips to reduce injuries and improve safety for workers and residents.

Insurance Claim

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Our company accepts all insurance companies and our support can assist you with your insurance claims process.

Insurance Claims

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Our company accepts all insurance companies and our support can assist you with your insurance claims process.

Medical Facilities

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Medical Facilities is a service that helps you locate, evaluate, and access hospitals, clinics, and other health centers, showing what services they offer, hours, and how to get care quickly and safely.

Mold Remediation Process

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United Water Restoration Group specializes in mold remediation processes for both commercial and residential properties.

Mold cleaning

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Mold colonies can wreak havoc and overtake your property, our mold remediation services can remove, clean, and sanitize all affected areas.

Mold damage restoration

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Mold damage restoration can assist you through a mold colony outbreak at your property and help ensure no outbreak comes back.

Mold inspection

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United Water Restoration Group offers free visual mold assessments.

Price: Free

Mold remediation

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Mold colonies can destroy the air quality of your property and cause health concerns as well as financial ones. Our mold remediation services remove, clean, sanitize, and treat against future outbreaks.

Pipe Bursts

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Pipe Bursts is a service that identifies and repairs burst pipes in water systems, quickly locating leaks, shutting off supply if needed, and fixing the pipe to prevent flooding, reducing water waste and damage for homes and businesses.

Residential And Commercial

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UWRG provides full-service restoration to residential and commercial properties.

Residential And Commercial Properties

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Residential And Commercial Properties is a service that helps buy, sell, manage, and rent homes and business spaces, handling property sales, leases, maintenance, and tenant relations for both houses and offices.

Restoration Reconstruction

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UWRG specializes in restoration efforts and can also assist in the reconstruction process.

Roof Leaks

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United Water Restoration Group can restore water damage resulting from roof leaks.

Sanitizing Services

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United Water Restoration Group provides sanitizing services that can help create a brighter, cleaner environment.

Sewage cleanup

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United Water Restoration Group offers sewage cleanup services for any category 3 water damage.

Sewer Backups

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If your local sewer drain or septic tank backs up, UWRG can provide restoration services to completely restore the property back to new.

Slab Leak

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Slab Leak is a hidden water leak under a concrete floor or foundation, often in homes or buildings. It involves water seeping through the slab, causing higher bills, damp spots, and potential structural damage; professionals locate and repair the leak and fix the slab.

Smoke Clean Up

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Our company provides smoke clean up services. United Water Restoration Group can carefully restore your property to its pre-loss conditions.

Smoke Clean up

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Our company provides smoke clean up services. United Water Restoration Group can carefully restore your property to its pre-loss conditions.

Smoke Damage Remediated

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Smoke damage remediation can be assessed and restored to new through our process administered by our professional technicians.

Smoke Damage Restoration Services

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Smoke damage remediation can be assessed and restored by our remediation process handled by our professional technicians.

Soaked Carpet

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UWRG technicians can remove and restore soaked carpets from a waster damage disaster.

Soot and Smoke Removal

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When restoring a property to its pre-loss conditions, our restoration experts can take care of soot and smoke removal.

Storm Damage

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Storm Damage is a service that assesses and repairs damage caused by storms, including inspecting roofs, windows, siding, and water intrusion, cleaning up debris, and coordinating with insurers and contractors to restore safety and normalcy after a storm.

Storm Damage Recovery

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Our technicians provide storm damage recovery estimates and restoration.

Storm Damage Restoration

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When a disaster strikes, we are here to provide your full-service storm damage restoration.

Storm Restoration

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Storm Restoration is a service that helps repair and restore homes or buildings after storms, including assessing damage, removing debris, fixing roofs and water damage, and coordinating with insurance, contractors, and safety checks to return the property to normal.

Structural Drying

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Structural Drying is the process of removing excess moisture from building walls, floors, and framing after water damage to prevent mold and deterioration. It uses dehumidifiers and powerful air movers to dry materials evenly and restore stability.

Sump Pumps

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Our professional technicians are able to handle damage restoration caused by failed sump pumps.

Surface Disinfection

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Surface Disinfection is the process of cleaning and sanitizing objects and surfaces to kill germs and reduce the risk of illness. It involves removing dirt and applying approved disinfectants to cleanse high-touch areas like countertops, desks, and door handles.

Ulv Fogging

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Ulv Fogging is a disinfection service that uses a fine mist to sanitize air and surfaces, reducing germs and odors. It involves spraying a safe antimicrobial solution evenly in a space, typically during or after closure, to improve cleanliness.

Unattended Decomposition

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Unattended Decomposition is a process where waste or materials break down on their own without active intervention. It involves natural decay, microbial action, and environmental factors over time, usually collecting and monitoring the resulting residues.

Visual Inspections

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We offer free visual inspections for fire, mold, and water restoration services.

Visual Mold Assessments

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Visual Mold Assessments are on-site inspections to identify potential mold growth by observing surfaces, moisture signs, and air conditions, then report findings and basic guidance for removal or remediation steps.

Water Damage Ceiling

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Our restoration technicians can restore a water-damaged ceiling, whether it be from a storm or a plumbing issue.

Water Damage Mitigation and Restoration

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We provide water damage restoration services on all properties, commercial and residential.

Water Dry Out

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Our company uses dehumidifiers to dry out water-damaged surfaces.

Water Extraction

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Water Extraction is a service that removes water from scenes or areas, such as after floods or spills, using pumps and drying equipment. It involves assessing water levels, extracting standing water, and starting drying and moisture control to prevent damage.

Water Extraction Services

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United Water Restoration Group provides water extraction services.

Water Heater

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A water heater is a device that stores and heats water for home use, providing hot water for showers, sinks, and appliances. It involves installing, maintaining, and sometimes repairing the heater and its controls for safe, reliable hot water on demand.

Water Leak Detection

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Water Leak Detection is a service that checks for hidden leaks in pipes, appliances, and fixtures using sensors and monitors. It involves data collection, analysis, and alerts to pinpoint leaks early and prevent damage, waste, and costly repairs.

Water damage-related cleanup & repair

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We offer professional water damage cleanup services. Our restoration experts are trained to handle any scenario.

Water damage-related mold removal

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Our professionally trained technicians specialize in extracting and removing mold inside of any property.

Water removal

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Water removal is a service that quickly removes excess water from homes or buildings after leaks, flooding, or spills. It uses pumps and dehumidifiers to dry surfaces, prevent damage, and restore safety and comfort.

United Group of Sterling Reviews

C
C
5 ★★★★★
We reached out to United Water Restoration Group after discovering a leak in our basement, and found that our kitchen sink above had worn and caused a large amount of damage to multiple rooms in the house, and despite the awful situation our experience working with them has been absolutely wonderful. In the beginning we explained up front that we were a little nervous about this process, as we recently experienced a death in the family causing some financial issues and had an awful experience with our last contractor abandoning the project and producing very poor quality work. They assured us they were going to take care of everything, communicated frequently and clearly about what needed to be done, gave us a timeline for the work which they were able to successfully stick to, and all of the work itself was fantastic, and the people we interacted with were extremely friendly. Justin and Dumitru were wonderful especially, and did such a great job with the work that I can't say enough how happy we are after having such an awful experience with a different company previously. I would absolutely suggest United Water Restoration Group if you want to work with a reliable company that is both professional and friendly. Thank you all again for the hard work when we needed it!
Katherine Dela Paz
Katherine Dela Paz
5 ★★★★★
While no homeowner ever puts a water damage remediation project on their wish list of home improvement projects, from start to finish the whole team at United Water Restoration Group of Sterling were great to work with. They understand that these types of projects can create a tremendous amount of stress on homeowners and their families, and they went out of their way to demonstrate their competence and provide great service. We had water overflow from or main level bathroom down to our lower level bathroom/foyer right before the weekend. They had someone come out right away to assess the damages and also had a point of contact to talk to us over the weekend to provide information of the process and answer any questions we had which really helped us make the best of our situation. Their workers were professionals and courteous and was able to provide answers for us on the spot. We highly recommend them!
Sharon Roethlein
Sharon Roethlein
5 ★★★★★
Both technicians (Carlos & Alberto) were very courteous & professional. Alberto spent time explaining things to me throughout the day. Before they left for the day, they made sure cords were taped down & did an excellent job of cleaning up for the day. I would highly recommend your company.
Kelly Glardon
Kelly Glardon
5 ★★★★★
Melvin, Mickey, and team were absolutely amazing. We had water leaking from our master shower down through the ceiling into our kitchen. They arrived immediately and assessed the situation and with our approval, started the mitigation process that day. They also took us through every step of the process including coordinating with our insurance company and plumbers. They are the best!!! Highly recommend !!
Brandon Myers
Brandon Myers
5 ★★★★★
I was devastated after finding out that my basement had completely flooded in a house that I had just bought -- and on Christmas Day no less. Once I found United Water Restoration Group, I was so relieved to have a team who would handle the drying, mold remediation, AND the rebuild. They were professional, responsive, and gave me a great deal. My basement is now completely finished (new flooring, walls, cabinets, & fresh paint job) and looks incredible. I would highly recommend them.
chris bivins
chris bivins
5 ★★★★★
We had a late night flood that came from our top floor all the way down the basement. United’s team came out immediately and began the mitigation process. They also fixed the issue and were very responsive and attentive over the following 72 hours while everything dried up. They also handled our repairs promptly After the mitigation. All repairs were completed in a timely fashion and done professionally. Definitely recommend for both water damage and repairs. 5 stars
Jason Brown
Jason Brown
5 ★★★★★
We had water leakage from our AC unit in our basement. United’s team came out immediately and began the mitigation process. They fixed the issue and were very professional while they worked to dry the affected areas with their equipment. They also handled our repairs after mitigation. All repairs were completed in a timely fashion and done professionally. We recommend United Water Restoration for both water damage and post mitigation repair work.
iK
iK
1 ★☆☆☆☆
I was recommended this company by a plumber to investigate a leak in my shower. Alberto showed up and was very professional and explained everything to me. He advised me they could create an estimate and submit it to my insurance company on my behalf. At no time did he mention any cost to this service. A day later two women showed up to scan the areas of damage and the shower. Another day later, I received an email to sign a document that stated I would pay $500 for an estimate that would be sent to my insurance company on my behalf. The $500 would be considered a deposit if I chose to have the work done. Major problem here. I wasn't given any detail on what the work itself is. Also, I couldn't be sure if the insurance company would even cover this 'mysterious' quote. Basically, this company is asking me to sign away $500 for an estimate that I may or may not agree with and they will submit this on my behalf, which is even worse. I've never heard of such practice.
William K
William K
5 ★★★★★
I came home to find a plumbing leak, and the plumber recommended UWRG of Sterling. They came quickly for emergency service with very little notice and performed remediation, including removing wet drywall and drying the area. They worked directly with my insurance company so that the remediation was all covered under the deductible. UWRG was professional and always on time.
Scott Jones
Scott Jones
4 ★★★★☆
The UWRG technician showed up promptly when we were having basement flooding. He was willing to "problem solve" to help us figure out an immediate solution. That was a breath of fresh air, compared to the many other vendors/contractors who wouldn't help us with our immediate issues... and were only interested in pitching us on the expensive long term project.
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About United Group of Sterling

United Group of Sterling is a comprehensive water damage restoration service operating from Ashburn Technology Park, located at 21690 Red Rum Dr Suite 182, Ashburn, VA 20147. The company provides a broad range of categories and services designed to address residential and commercial needs after water and fire incidents, including water damage restoration service, building restoration service, fire damage restoration service, and sanitation service. The team adopts a customer-focused approach, guiding clients through every step of the restoration process with clear communication, rapid response times, and professional workmanship. Their 24/7 support ensures that emergencies are addressed promptly, minimizing secondary damage and disruption for homeowners, property managers, and business owners alike.

In the realm of water incidents, United Group of Sterling offers a complete suite of mitigation and restoration services. They perform water extraction and drying, structural drying, dehumidification, and moisture management to restore safety and livability. They provide damage assessment and scope development, developing transparent plans that align with insurance claims and timelines. The team employs advanced techniques such as air scrubbing, HEPA filtration, and controlled drying to prevent secondary problems like mold growth and microbial contamination. When necessary, they coordinate cleanup, disinfection, and deodorization to restore indoor air quality and comfort.

Their restoration capabilities extend to building reconstruction, where they coordinate the cleanup, repair, and reconstruction phases to restore functionality and aesthetics for damaged spaces. The company also handles IICRC-aligned cleaning and restoration tasks, including carpet cleaning, surface cleaning, and complete water damage cleanup, ensuring thorough remediation of affected areas. For fire damage, they offer fire damage cleanup and repair services, including smoke and soot removal, deodorization, and restoration of structural components to return properties to pre-loss conditions.

United Group of Sterling also emphasizes sanitation and disinfection, providing sanitizing services, cleaning and disinfection, and decontamination and disinfection services to help facilities meet health and safety standards. They offer commercial disinfecting and sanitizing services for both residential and commercial properties, ensuring a safe environment for occupants. Additional capabilities include mold remediation and mold inspection, Black Mold mitigation, and preventative measures to safeguard against recurring issues.

Customers frequently highlight the team’s professional demeanor, reliability, and strong communication. Reviews commend the prompt response, clear explanations, and courteous staff who coordinate with insurance providers and plumbers when needed. The company’s commitment to thorough, high-quality work is reflected in positive feedback from clients who appreciated timely mitigation, accurate damage assessments, and comprehensive restoration strategies. United Group of Sterling aims to deliver peace of mind during stressful events, offering a full-service restoration experience from initial assessment through final reconstruction.

Water Damage Restoration Service

United Group of Sterling in Ashburn, VA offers expert water damage restoration services to quickly assess, extract, dry, and restore your property, helping you recover from floods, leaks, and moisture with minimal downtime and lasting peace of mind.

Building Restoration Service

United Group of Sterling offers expert Building Restoration Services in Ashburn, VA, specializing in restoring historic and modern structures with precision, quality materials, and seamless craftsmanship to revive beauty, safety, and value.

Fire Damage Restoration Service

United Group of Sterling offers expert Fire Damage Restoration Service in Ashburn, VA, restoring your home or business with rapid cleanup, soot and smoke removal, board-up, content cleaning, and reconstruction to bring back safety and comfort after a fire.

Sanitation Service

Sanitation Service by United Group of Sterling in Ashburn, VA offers reliable waste collection, recycling, and eco-friendly disposal solutions for homes and businesses, ensuring clean, safe neighborhoods with timely pickup and courteous service.

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