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DC Restoration- San Antonio- Austin

DC Restoration in San Antonio offers professional water damage restoration services across 47 solutions, serving the San Antonio and Austin areas from 3540 N Loop 1604 E Bldg C.

Water Damage Restoration Service at 3540 N Loop 1604 E Bldg C in San Antonio, TX 78247

Operational
★★★★☆
Rating: 4.3 based on 83 reviews
Address: 3540 N Loop 1604 E Bldg C, San Antonio, TX 78247
Phone: 12107814123
Emails:
Clay Kaintz (Superintendent) - [email protected]
Darren Colbert (Owner) - [email protected]
Paul Dudas (President-Chief Executive Officer) - [email protected]
Employees: 250
Hours:
Monday 8AM-4:30AM
Tuesday 8AM-4:30PM
Wednesday 8AM-4:30PM
Thursday 8AM-4:30PM
Friday 8AM-4:30PM
Saturday Closed
Sunday Closed
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DC Restoration- San Antonio- Austin

DC Restoration- San Antonio- Austin Services

Bio Hazard

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Bio Hazard is a service that handles risky, potentially dangerous biological materials and activities. It involves safe handling, containment, waste disposal, decontamination, and compliance with health and safety guidelines to prevent exposure or contamination.

Board Up Services

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Board Up Services involve quickly securing a damaged property by covering or boarding up windows, doors, and openings to protect it from weather, theft, and further damage until repairs can be completed.

Commercial Properties

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Commercial Properties is a service that helps clients buy, lease, manage, or assess business-oriented real estate such as offices, retail, or warehouses, handling market research, negotiations, and property handling to meet business needs.

Commercial Restoration Services

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Commercial Restoration Services is a professional service that repairs and restores commercial properties after damage from fire, flood, storm, or other emergencies, handling assessment, cleanup, repairs, and reconstruction to return the building to usable condition.

Complete Restoration

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Complete Restoration is a full-service cleaning and repair package that brings damaged spaces back to like-new condition, including assessment, cleaning, repairs, and finishing touches to restore functionality, appearance, and safety.

Damage Mitigation

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Damage Mitigation is a service that reduces or prevents harm to people and property after an incident. It involves assessing risks, stabilizing the situation, implementing safety measures, and coordinating repairs or protections to minimize further damage.

Demolition Services

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Demolition Services involve safely tearing down buildings or structures, removing debris, and preparing sites for new construction. It includes planning, licensed demolition, debris removal, environmental precautions, and site cleanup.

Disaster Planning

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Disaster Planning is a service that helps organizations prepare for emergencies by identifying risks, setting priorities, and creating practical plans and resources so people stay safe and operations continue during and after a crisis.

Disaster Recovery

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Disaster Recovery is a service that helps you quickly restore IT systems and data after a disruption, such as a natural disaster or outage. It involves backup, failover plans, regular testing, and procedures to minimize downtime and protect critical information.

Disaster Recovery Services

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Disaster Recovery Services help quickly restore IT systems, data, and operations after events like outages or disasters. It involves planning, data backup, rapid recovery, failover for critical systems, and testing to reduce downtime and protect business continuity.

Emergency Clean Up

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Emergency Clean Up is a rapid service that quickly removes hazards, debris, spills, and water damage after accidents or disasters to restore safety and normalcy. It includes assessment, containment, cleanup, sanitizing, and waste removal by trained teams.

Emergency Recovery Services

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Emergency Recovery Services is a rapid-response service that helps restore critical operations after a disaster or outage. It involves quick assessment, data and system restoration, temporary fixes, and support to resume essential services as safely and quickly as possible.

Ems Service

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Ems Service is a simple, user-friendly support service that helps manage messages and requests. It handles inquiries, routes them to the right team, tracks progress, and keeps you updated with clear steps and status.

Fire Damage Clean Up Services

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Fire Damage Clean Up Services help restore spaces after a fire by safely removing smoke, soot, and water damage, cleaning affected surfaces, deodorizing, and protecting structures so you can rebuild with professional guidance and quick, thorough recovery.

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that removes soot, smoke, and water damage, assesses safety, and restores your home or business. It includes cleaning, decontamination, deodorizing, plaster and drywall repair, flooring replacement, and rebuilding affected areas.

Flood & Water Mitigation

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Flood & Water Mitigation is a service that helps reduce damage from water. It involves assessing water intrusion, removing standing water, drying and dehumidifying, cleaning and sanitizing, and repairing or restoring affected areas to prevent mold and further harm.

Flooring

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Flooring covers and finishes the surface of floors with materials like wood, tile, carpet, or vinyl, providing durability, appearance, and function. It involves selecting materials, preparing the space, installing the floor, and finishing or sealing as needed.

Free Consultation

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Free Consultation is a no-cost, initial meeting to discuss your needs, ask questions, and learn about how we can help. It typically involves a short conversation, some guidance or options, and no obligation to hire us.

Free Estimate

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Free Estimate is a service where a representative visits or reviews your project to estimate the cost, time, and materials needed, with no charge for the initial assessment or quote.

Moisture Detection

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Moisture Detection is a service that checks for water or damp in a space or material, using sensors and tests to measure moisture levels, identify sources, and help prevent damage or mold by guiding drying and repair steps.

Mold Assessment

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Mold Assessment is a service that checks indoor spaces for mold growth, moisture, and related health concerns. Trained inspectors inspect areas, take samples if needed, and provide a report with findings and recommendations to fix moisture and prevent mold.

Mold Prevention

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Mold Prevention is a service that stops mold from growing by cleaning damp areas, fixing leaks, improving ventilation, and using safe treatments to keep homes healthy and dry.

Mold Remediation

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Mold Remediation is cleaning up and removing mold from your home to improve air quality and prevent damage. Technicians identify moisture sources, seal and clean affected areas, use air scrubbers, and apply treatments to prevent regrowth.

Mold inspection

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Mold inspection is a service where a trained professional checks your home for mold growth, moisture problems, and potential hidden sources. They inspect rooms, check for odors and water damage, take samples if needed, and provide findings and recommendations.

Odor Removal

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Odor Removal is a service that eliminates unwanted smells from spaces or items using cleaning, deodorizing, and sometimes sealing or refreshing techniques to make environments smell fresh again.

Pack Out

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Pack Out is a service that helps you collect, pack, and remove your belongings from a space. It involves sorting items, wrapping or boxing belongings, labeling, loading them for transport, and safely disposing or delivering them to a new location.

Painting

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Painting is the art of applying colors to a surface to create images, textures, or designs. It involves preparing the surface, choosing brushes or tools, mixing colors, and layering or blending to express ideas, moods, or scenes.

Plumbing

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Plumbing is the service of installing, repairing, and maintaining pipes, fixtures, and fittings that supply clean water and remove waste from buildings. It covers tasks like fixing leaks, unclogging drains, and installing or repairing toilets, sinks, and water lines.

Property Damage

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Property Damage is a service that helps assess and handle harm to someone’s property, such as cars, homes, or goods. It involves documenting the damage, determining responsibility or coverage, and guiding repairs or settlements with insurers or involved parties.

Property Management

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Property Management is a service that oversees rental properties for owners, handles tenant relations, rent collection, maintenance, inspections, leases, and budgeting to keep properties occupied, well maintained, and profitable.

Remodeling

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Remodeling is updating or changing parts of a home to improve function, style, or value. It involves planning, budgeting, and tasks like replacing rooms, fixtures, or finishes, upgrading layouts, and improving safety and efficiency.

Residential And Commercial

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Residential and Commercial is a service that handles building projects for homes and businesses, including renovations, maintenance, and upgrades, such as painting, repairs, lighting, and safety improvements, tailored to living and working spaces.

Residential Construction

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Residential Construction refers to building homes and living spaces for people, including houses, apartments, and townhomes. It involves planning, designing, budgeting, hiring trades, and managing on-site work from foundation to finishing touches.

Restoration & Ground Up Services

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Restoration & Ground Up Services is a building service that repairs, renovates, and rebuilds damaged or old structures from the ground up, handling assessment, planning, demolition, reconstruction, and finishing to restore or create finished spaces.

Restoration Repair

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Restoration Repair is a service that fixes and restores damaged items, like furniture or buildings, to their original condition. It involves cleaning, repairing, replacing parts, and refinishing to preserve value and functionality.

Restore Your Home

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Restore Your Home is a service that helps repair, renovate, and refresh living spaces after damage or wear. It involves assessment, planning, and hands-on work to restore functionality, comfort, and appearance in rooms, kitchens, and bathrooms.

Roof Leak

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Roof Leak is a service that detects and fixes water leaks in your roof, inspecting for damaged shingles, broken flashing, or worn seals, and then sealing, repairing, or replacing affected areas to prevent further water intrusion.

Roof Tarps

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Roof Tarps is a service that covers damaged or vulnerable roof areas with heavy-duty tarps to protect interiors from rain, wind, and debris. It involves measuring, securing edges with fasteners or weights, and maintaining coverage until repairs are completed.

Roofing

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Roofing is the service of repairing or installing the top covering of a building. It involves inspecting for damage, choosing materials, laying underlayment, applying shingles or tiles, sealing edges, and ensuring the roof is watertight and durable.

Sewage cleanup

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Sewage cleanup is a service that removes and treats wastewater and contaminated material after a spill or backup to restore safety and hygiene. It involves water extraction, disinfection, drying, waste disposal, and correcting the source of the issue.

Structure Repairs

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Structure Repairs is a service that fixes and restores buildings’ foundations, walls, floors, or roofs after damage. It involves inspection, planning, and skilled repair work to restore safety, stability, and function, using appropriate materials and methods.

Tear Gas Cleanup

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Tear Gas Cleanup is a service that safely removes tear gas residues and contaminants from affected spaces, using protective gear, ventilated cleaning, and proper disposal to restore air quality and surfaces after exposure.

Toilet Overflow

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Toilet Overflow is a service that helps clear blockages and prevent sewage backup in toilets. It involves inspection, unclogging drains, flushing lines, and ensuring proper venting and backups are addressed to restore safe, functional toilets.

Total Loss Inventory

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Total Loss Inventory is a service that identifies and lists cars or parts damaged beyond repair, helping insurers, salvage yards, or buyers track, value, and manage totaled vehicles and their remaining assets.

Water Damage

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Water Damage is a service that helps restore spaces after water exposure, including assessment, water removal, drying, debris cleanup, and repairs to prevent mold, with quick, professional steps to restore floors, walls, and belongings safely.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is a service that removes standing water, dries and sanitizes affected areas, fixes structural damage, and restores your home or business after floods, leaks, or spills.

Water damage-related mold removal

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Water damage-related mold removal is a service that cleans up mold growth caused by moisture from leaks or flooding, dries the area, filters air, and treats surfaces to prevent recurrence, ensuring a safe, healthier indoor environment.

DC Restoration- San Antonio- Austin Reviews

Andy Roberts
Andy Roberts
5 ★★★★★
When you need the services of a company like DC Restoration, you are for sure in the middle of a mess. I really needed help for my house flooding problem. DC Restoration provided the best service anyone could possibly hope for. Randell's crew, Colton and Lionel, were absolutely top notch! They explained everything to me in detail, answered all my questions and corrected all my problems. Best of all, Randell, Colton and Lionel were friendly, accommodating and compassionate. Randell also arranged for me to have a swift estimate for repairs and Jenne kindly arranged for Josh to comemout. Josh was there quickly to provide a very reawonable estimate for repairs. DC Restoration is a fine customer-focused company and worthy of very high praise. If you need their services I promise you that you will be happy with their work, their friendliness and their professionalism. FIRST CLASS!
Joline Gracyn
Joline Gracyn
2 ★★☆☆☆
My experience with DC Restorations following water damage to my home has been nothing short of a nightmare, leaving me with what I feel is still an unsafe home and an unbelievable amount of frustration. What started as a critical repair to address a sagging floor under a load-bearing wall has devolved into months of unfulfilled promises, missed appointments, and outright deception. From the beginning, communication was abysmal. Appointments were routinely missed, and getting ahold of anyone for updates felt like pulling teeth. The primary concern was my visibly sagging floor, and once repairs were underway, my project manager specifically requested supplemental funds, explicitly stating these funds were to "level the sagging floor." The project manager stated the repairs were completed satisfactorily and scheduled the pack in immediately, stating that he would leave the final approval document for me to sign and allow the pack in team to pick up. Believing this crucial issue would be resolved, I agreed. However, the "solution" provided by DC Restorations was anything but. When I returned to my home, boxes were stacked against the initial problematic wall, so I did not realize the major problem still persisted until I began the unpacking process. Since **November 2024**, I've been trying to get someone from the company to rectify the ongoing issue with my floor. My home remains unsafe, with the same prominent sag. Each attempt to communicate was met with more poor communication and no satisfactory progress. Finally, in June 2025, a different project manager from DC Restorations came to inspect the work. To my absolute disbelief, they claimed the sagging floor was now due to a "foundation issue" and stated they would only address the remaining floor problems if I first corrected this supposed foundation problem. I immediately contacted two different foundation companies to assess my home. Both companies independently confirmed there was no problem with my foundation. I promptly informed the project manager from DC Restorations that had come out in June, expecting them to finally take responsibility. Their response? They would "get back to me on next steps." That was three weeks ago. As of today, July 25, 2025, I have received no effective contact from DC Restorations, just a text that stated "I will call you this evening" with no call or response still a week later. DC Restorations has demonstrated a complete lack of professionalism, accountability, and competence. They have left my home in an unsafe condition, taken my money under false pretenses, and shown a shocking disregard for their customers. I strongly advise anyone considering their services to look elsewhere. My previous review in response to the Pack-Out team led by John George still stands at 5 stars. They were the only ones within the company that I dealt with who were extremely professional in communication and work standards.
Ashley Aterno
Ashley Aterno
5 ★★★★★
DC restoration did a wonderful job packing up our stuff and moving things back in. They really do roll out the red carpet when they do things. They covered things that needed to be covered to prevent any scratches or dings. They pay great attention to detail and I couldn’t have asked for a better service provided to us. They made this forced renovation due to water damage much more peaceful and manageable.
Max Mustermann
Max Mustermann
5 ★★★★★
Recently had a water leak that required mediation and repair. I called USAA, who dispatched DC Restoration. This company was out at my house within the hour. Communication was excellent throughout the process, with my concerns addressed on the spot. The mitigation team, that removed and cleaned up the damaged drywall, and then dried out the area. The person in charge of that team had just joined the company, coming from Arizona. He was great! Knowledgeable and professional. He knew what he was doing and led his team, directing them to do what they needed to do. After that team completed their work, which took a few days for the drying process, the next phase began. The estimator and project manger were on top of what needed to be done, and communicated well throughout the process. Whenever I noted something, they were quick to address my concerns. They even worked with the plumber to ensure I was not without hot water during the repair phase. The final walk-through was uneventful as everything was done perfectly and professionally by Mario's Painting and Construction. The wall texture and taping was done perfectly. I can't tell that there was any work done at all, other than it looks better than before. I highly recommend this company if you unfortunately encounter damage to your home.
Erika Vargas
Erika Vargas
5 ★★★★★
We had a great experience with Lala and her crew for the pack out that we needed. They were friendly and very caring about the items in our home. Also very time efficient. Would highly recommend for pack out services.
Evan Grossman
Evan Grossman
5 ★★★★★
DC Restoration did a great job restoring my flooring. After every step in my insurance claim and all the other repairs were huge headaches, DC Restoration was a huge relief. Their communication was particularly excellent. Their quote was also much lower than other providers. Cannot recommend them enough.
Dave VB
Dave VB
5 ★★★★★
DC did a fantastic job of mitigation and renovation after we experienced a slow leak from our attic to the 1st floor through the walls. This was the main TV-Living area on the 1st floor. They matched finishes and rebuilt one of the matching cabinets that had to be torn out. The finish work was perfect. Two artisans, A & R, worked together to finish every detail. I recommend DC when things happen....they will get you back to whole!
Kim Dein
Kim Dein
5 ★★★★★
Lala and her team of girls did an AMAZING job packing up our house in preparation for a restoration job. They were SO CAREFUL with all of our possessions and super pleasant to have in our home. Such a different experience from “movers”….we have moved 14 times, and have NEVER had such a positive experience!!! 5++++ stars for Lala and the girls!!
Susan Douglas
Susan Douglas
5 ★★★★★
DC Restoration is great. The mitigation team (Randell, Sandra, Jacob and Lionel) treated my home as if it were their own, explained things well and saved a great deal of my kitchen by being careful and not damaging anything that was still usable. They left the place clean, ready for repair and I was very comfortable with them being in the house. The repair team, Josh and Bennie, have worked with the insurance company to begin restoration in a timely manner. And the schedulers and Barbara in Accounts have been really helpful. Very professional and knowledgeable. This could have been awful but thanks to these folks, it's all been as stress free as water damage can be. I highly recommend them.
James Schmidt
James Schmidt
5 ★★★★★
Two young men - I’m so sorry I’ve forgotten their names - came to our home as part of a mitigation assignment because of some kitchen flooding - they were kind, explained everything they were doing, were careful about cleaning, and were great - even the night before the 24/7 dispatcher was so helpful - A+
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About DC Restoration- San Antonio- Austin

DC Restoration- San Antonio- Austin is a comprehensive water and fire damage restoration service serving residential and commercial clients in San Antonio, Austin, and surrounding areas. Located at 3540 N Loop 1604 E Bldg C, San Antonio, TX 78247, the company provides a full range of services designed to restore properties to their pre-loss condition and help clients recover quickly from disruptive events. The organization emphasizes thorough, compassionate, and professional service, guiding customers through every step from initial assessment to complete restoration. The team understands the emotional and financial stress that damage can cause and strives to minimize disruption while delivering dependable results. The breadth of categories and services offered reflects a robust approach to property restoration. DC Restoration- San Antonio- Austin handles Water Damage Restoration Service and Fire Damage Restoration Service, addressing both the immediate cleanup and the long-term mitigation and repair needs. In addition to emergency response and mitigation, the company offers Bio Hazard cleanup, Board Up Services, and complete restoration for both Residential And Commercial properties. Their scope includes Commercial Properties and Residential Construction, ensuring that both homes and businesses can rely on integrated restoration solutions. Clients can expect a comprehensive suite of services such as Damage Mitigation, Disaster Planning, Disaster Recovery, and Disaster Recovery Services, with Emergency Clean Up and Emergency Recovery Services available around the clock. The firm supports EMS Service logistics, Fire Damage Clean Up Services, and Fire damage cleanup & repair, paired with Flood & Water Mitigation to address water intrusion, leaks, and flood events. They provide essential moisture control through Moisture Detection, Mold Assessment, Mold Prevention, Mold Remediation, and Mold inspection, safeguarding indoor air quality and structural integrity. The company also focuses on practical restoration logistics, including Packing Out, Free Consultation, and Free Estimate, to help clients prepare for remediation and replacement needs. Additional offerings include Odor Removal, Plumbing, Roofing, Roofing repairs, and Tear Gas Cleanup where applicable. Their workforce handles Structure Repairs, Demolition Services, and Remodeling to restore or upgrade interiors, as well as Carpet and Flooring considerations and Painting to achieve a finished, compliant look. For post-loss organization and insurance coordination, Total Loss Inventory services help clients catalog belongings, while Water damage-related cleanup & repair, and Water damage-related mold removal. Customer feedback supplied in reviews highlights the company’s commitment to customer-centered service, professional communication, and capable mitigation and restoration teams. The team’s prompt response, careful handling of belongings during pack-out operations, and collaborative coordination with insurance providers are reflected in client stories that describe both challenging and satisfying experiences. The company’s emphasis on care, accountability, and quality workmanship underpins its reputation as a trusted partner for restoration needs across San Antonio and the Austin area.

Fire Damage Restoration Service

DC Restoration offers expert Fire Damage Restoration in San Antonio and Austin, TX, providing 24/7 emergency response, smoke and soot cleanup, water damage mitigation, deodorization, and thorough repairs to restore your home or business fast and safely.

Water Damage Restoration Service

DC Restoration offers expert water damage restoration in San Antonio, TX, serving San Antonio and the Austin area with rapid response, thorough drying, mold prevention, and damaged property mitigation to restore safety and comfort quickly.

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