Alamo Flooring & Construction

Alamo Flooring & Construction Reviews

Elizabeth C

1 ★☆☆☆☆

Alamo Flooring and Construction should NEVER be on your short list of contractors - workmanship is poor, they are dishonest and treated me horribly. I ended up firing them halfway through because of the dishonesty and condescending behavior of almost everyone in the company. First, was the walk through for the initial damage. Multiple areas of damage from the flood were missed (closets, ceilings, other half of stair banister, paint damage, all closet built ins damaged etc..). Even when asked to add to the list, it was ignored or lied about and said that my adjuster denied it. I know this to be true because after firing this company my adjuster personally came out, saw the damage, included it in his estimate and covered it directly. Second, the workmanship was poor. The banister was removed and instead of sanding down the chipped areas, they were just painted over. The chipping can be seen easily and I even cut my finger where debris was just painted over. The entire ceiling (as quoted) was not painted. Obvious squares around returns/vents/speakers were different colors. When questioned, I was told that I was looking too closely. The reassembly of the banister to the walls is horribly done with different color paste. The railing of the banister (not on the job list) was wiped down with a tarnish that left it sticky so the original varnish was removed and changed the color of the railing. The caulking job was so bad on the baseboards that there were huge gaps and globs on them (this was eventually fixed). Their taping job ripped wallpaper off of my wall in multiple places, tape on my fan left spots where the paint was pealed off when removed, left a few dents in my walls where they were working, and cracked the stair railing mount plate. They refused to cover the wallpaper damage and offered me $40 for the railing mount to include parts and labor. Third, they were very rude in EVERY dealing with them. During the blue tape walk through, I was told that all of the damages are just a part of the risk of having work done - and nothing was done about them. When I told them what color to paint the trim and banister was told that “Women don’t know what they want” and they argued rudely about it till they finally did what I asked. I have dealt with many construction companies and I can say without a doubt this has been the worst experience I’ve ever had. I would run from them if your insurance assigns them to your job.

About Alamo Flooring & Construction

Alamo Flooring & Construction is a Water Damage Restoration Service located at 12543 Wetmore Rd, San Antonio, TX 78247. The company positions itself as a full-service provider in the restoration and construction arena, offering expertise in water and fire damage remediation as well as general contracting services. With a focus on restoring residential and commercial properties, the team emphasizes attention to cleanliness, structural integrity, and timely project progression. The service portfolio includes water extraction, structural drying, moisture remediation, and debris removal, followed by repairs and rebuilds to help clients return to normal life after incidents like floods or leaks. In addition to water-related work, the company provides fire damage restoration, addressing smoke and soot removal, odor control, content cleaning, and selective demolition paired with reconstruction to restore spaces to preloss condition. As a general contractor, the firm coordinating trades, scheduling, and project management aims to streamline complex restorations that require multiple skilled disciplines, from carpentry to finishes, ensuring cohesive results across rooms such as living areas, kitchens, bathrooms, and basements. The business emphasizes on-site assessment, documentation, and communication with clients to track progress, manage timelines, and adapt plans as needed.

Customers may expect a structured approach to restoration projects, including initial assessment, insurance coordination where applicable, and a clearly defined scope of work. The team highlights adherence to industry standards for safety and quality, employing moisture meters, dehumidifiers, and professional cleaning methods to mitigate secondary damage and promote faster recovery. As a local service provider, Alamo Flooring & Construction underscores its commitment to the San Antonio community by offering responsive support, flexible scheduling, and detailed project records that help clients understand what to expect at each phase of the restoration or renovation process. The company’s capabilities as a general contractor enable it to oversee remodels and additions that accompany restoration work, ensuring consistency in materials and finishes throughout the project. While presenting itself as a turnkey partner for both emergency and planned projects, the business emphasizes coordination among suppliers, subcontractors, and inspectors to maintain quality control and timely completion. The location at 12543 Wetmore Rd situates the firm in a central area of San Antonio, where it can serve homes and businesses requiring rapid response to water and fire incidents, as well as ongoing improvement projects that demand professional oversight, documentation, and skilled craftsmanship. The company’s services are described as comprehensive, aiming to deliver reliable restoration outcomes and durable construction results that restore spaces to their intended function and appearance while addressing structural and cosmetic needs. Overall, Alamo Flooring & Construction presents itself as a capable partner for property recovery and improvement, with a focus on methodological, organized processes and a wide range of expertise in damage restoration and building trades.

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