Master Guys

Master Guys Reviews

Aryan Dev

5 ★★★★★

My experience with this company was great. From start to finish, their entire team was outstanding responsive, professional, clean, and incredibly considerate throughout the entire water mitigation process. They were on site within two hours of my initial call, quickly identified and took immediate action to prevent further damage. Their crew came fully equipped with all the tools, machinery, and advanced technology needed to handle the situation seamlessly and efficiently. What really stood out was their communication not just with me, but directly with my insurance adjuster as well. They handled all the documentation, reporting, and back and forth, making a stressful situation feel much more manageable. A big thank you to this company and this company for their excellent management, and to the technicians who worked on site this company, this company, this company, this company, this company, and this company for their hard work and professionalism. Each one of them played a key role in making the experience smooth and stress free. I would absolutely recommend this company and their team to anyone in need of water mitigation or restoration services.

William Prior

5 ★★★★★

This company and his entire crew went above and beyond with the work they did at our home installing our new floor. Their attention to detail and installation was above par. This company and his crew also offered to buy me lunch I am currently having a few medical issues, I declined the offer but it was appreciated I would highly recommend highering them for your projects. This company also provided excellent customer service by insuring that the services preformed and final installation was above customer satisfaction.

Leah Faith

5 ★★★★★

Exceptional company, amazing care and service. I was first aware of this company through my extended family who used them for restoration of a west Edmonton home following the passing of a family member. I learned that the technician and the project manager and their terrific team did a wonderful job of a very difficult task in getting a home to its original condition. More recently, in late February, my father passed away in his home. I needed this company to tend to my dads home following his passing to get the home in clean and to an acceptable condition. Well, I was completely amazed at their level of care, service and attention to what they were hired to do. I cannot recommend this company and their team enough on how they showed professionalism, courtesy and compassion to the situation that I just experienced in losing my beloved father in his home. The home was cleaned up and in a very sanitary condition beyond what I expected. Thank you to the technician and the project manager and your team of dedicated employees who eased my stress and grief by handling that part of what was a emotionally difficult loss in my life. I am grateful for all you did for me. If I could give 10 stars, it still would not be enough. Thank you.

Anees Mehra

5 ★★★★★

We received amazing service from the technician at this company. From his patience as we navigated booking in a services around sick kids, needing to reschedule, to the friendly nature and knowledge he shared about the services provided, the whole process was simple and seamless. The clean the technician provided for our bathroom was amazing, everything feels clean healthy and new again. Thanks again.

Asher Cole

5 ★★★★★

The team at this company were very thorough and professional. During their investigation they spotted a problem others missed, which was crucial to fixing the issue. The technicians were friendly and took time to explain what was happening and what needed to be done. I felt confident in their knowledge and appreciated how proactive they were. I would definitely use their services again, and recommend them highly. Thank you again.

Amaris Lyric

5 ★★★★★

My partner and I never ended up needing their services for mold remediation, but when we called to book an estimate, they were quick to respond and set up an appointment. When the technician stopped by, he gave us an honest assessment and put all of our worries at ease. He was kind, knowledgeable and professional. If we ever need their services in the future, we will not hesitate to call.!!

Luke Vaughn

5 ★★★★★

This company came out last minute when I was dealing with a flooding issue and jumped right into action. He was professional, knowledgeable, and worked quickly to help with suggestions. It is not easy to find someone reliable on short notice, but this company truly came through when I needed it most. Highly recommend his services.

Tobias Ford

5 ★★★★★

Thank you to this company who made our asbestos abatement in our basement so quick and easy. The specialists were fast and left our basement sparkling clean. The technician did the estimate and was great at responding to texts and messages. Thank you for a great job.

Sean Walker

5 ★★★★★

The manager and his team are amazing to deal with during very stressful time, special mention for the technician who was assigned to our property after accidental flooding. The technician was calm and methodical in assessing the damage and making the property safe. Team did regular visits to make sure the progress was in the right direction. Highly recommend this company for any flood emergencies. Thanks again, guys.

Thomas Knight

5 ★★★★★

By the end of each winter the southern facing external wall on my home would be covered in mould and I was unsure how to stop it from happening. I ended up contacting a few companies but after talking to the technician I thought I would give the mould prevention treatment a go and I am shocked that the mould has not come back. The excellent service and unbelievable product is something I would highly recommend to everyone.!!!!

About Master Guys

Master Guys is a trusted Water Damage Restoration Service located at 202 E Main St #2, Richardson, TX 75081, dedicated to helping homes and businesses recover quickly from water-related incidents. The company serves the Richardson area with a comprehensive range of services designed to minimize damage, restore safety, and return spaces to their pre-loss condition. In addition to water damage restoration, the team offers detailed assessments, moisture and mold prevention strategies, and careful remediation to ensure environments are clean, sanitary, and safe for occupants. Master Guys emphasizes rapid response, arriving on site within hours of a call, to identify the source of water intrusion, mitigate further damage, and begin the restoration process with urgency and precision. The staff communicates clearly with clients and, when applicable, coordinates with insurance adjusters to streamline documentation and reporting, reducing stress for homeowners during a challenging time. The restoration service extends to handling all necessary equipment setup, including advanced drying machinery, extraction tools, and monitoring technology that tracks moisture levels to guide every step of the remediation and restoration workflow. The company’s approach centers on thoroughness, professionalism, and compassion, recognizing the emotional and practical impact of water-related incidents on families and property owners. Beyond emergency response, Master Guys offers ongoing maintenance guidance to help prevent future flooding and mold growth, underscoring a commitment to long-term property health. Customer testimonials reflect a pattern of reliability, responsiveness, and meticulous workmanship—from rapid on-site action and detailed communication to high standards of cleanliness and care. The team’s expertise covers a broad spectrum of water damage scenarios, including residential and commercial properties, with careful attention to safety, code compliance, and restoration finish quality. Clients frequently mention the friendly, knowledgeable staff who explain procedures, collaborate with insurers, and ensure minimal disruption to daily life during restoration projects. Master Guys also emphasizes safety and sanitation throughout the process, delivering results that feel not only restored but refreshed and healthier for occupants. With a focus on integrity, timely service, and customer satisfaction, Master Guys remains a dependable partner for water damage restoration in Richardson and the surrounding communities.

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