Lubbock Steamer & Cleaning

Lubbock Steamer & Cleaning Services

Lubbock Steamer & Cleaning Reviews

Ashleigh

1 ★☆☆☆☆

I’m not even using them, I have a neighbor who is. They were parked blocking my mailbox, driveway, and my neighbors mailbox so I was going over to offer part of my driveway for them to park in and ended up getting screamed at by the “boss” of the company. Completely unprofessional especially since I was offering my space to help them park and my neighbor and I getting in trouble with usps for THEM obstructing the mailman/mailwoman from delivering our mail. I was sick and the crazy wind made me hoarse so I was just yelling a bit so they could hear me. Hey “BOSS”, next time figure out what the situation is before you come out yellin. I love my neighbor, absolutely, and was trying to help yall to help her and you came outside looking like a total jerk screaming at me. It’s not my fault I’m hoarse and your dudes couldn’t hear me over the 65mph gusts of wind. Stay away, very unprofessional. Not impressed with how they treat ppl. They obstruct everything then tell you to call the number on the truck if you have a problem. THEN go get big “boss” to come out and scream at you like a freaking idiot. No apology for misunderstanding the situation nothin.

Scott Hall

3 ★★★☆☆

First time they came out we had a great experience! Carpet looked fresh and super clean and I remember telling my wife that we for sure would use them again. Second time was just okay. They did the job, but accidentally missed a room. They had to come out to do it again. When I called to book, I may have misheard it, but I thought it was going to total to $116. When I called to pay, it came out to about $50 more than I thought was originally quoted… either I misheard the quote or maybe because a truck had to be called out a second time to correct the mistake of missing a room? Not sure. Carpets were okay the second time. Some of the stains on our carpet were still pretty visible. All in all, 50/50 if we would go with them again.

Tawynee Villegas

5 ★★★★★

Blane and Lubbock streamers did a phenomenal job cleaning our air ducts! We are waking up without stuffy noses or sore throats. Our air feels fresher and cleaner. Didn’t take long at all. Highly recommend Lubbock Steamers!

Jean Hancock

5 ★★★★★

They did a phenomenal job on my area rug. They were accommodating both owners and employees! The pricing was great also. Well worth it!

Lane Cleveland

5 ★★★★★

Had my air ducts and dryer vent cleaned. They did an amazing job. Honest hard workers. Can’t say enough good things about them. Would highly recommend.

Amanda Riley Richards

5 ★★★★★

Blane and Jeremy did an great job on our carpet. Our carpet was not new when we moved into our home 10 years ago. Not only does my carpet look like amazing now (even in my dining room), my house smells amazing!

Madison Trevino

5 ★★★★★

Lubbock Steamer is AMAZING! I use them for my own home and they are always the first people I call when any of my buyer or sellers need work done. They show up on time, do a great job, and are affordable. 10/10 recommend. P.S. shoutout to Tomas, he is always so respectable, dependable, knowledgable and fast! The lady at the front desk is so kind and has saved me twice with last minute appointments now. And I have also had the pleasure of meeting Blane that does a wonderful job and is so friendly, also.

Casee Cogdell

5 ★★★★★

10/10 experience all the way around. Very sweet office people. Very polite and helpful workers. The service is unmatched to anything. Jeremy and Blane came out and were so professional and nice. Their work speaks for itself. Will be using again for any future steaming services.

Apryl Torres

5 ★★★★★

Blane and Jeremy did an amazing job on my basement! They were in and out within a couple of minutes and explained everything to me. Their communication leading up to the appt was great and they kept me updated on small time changes! 10 out of 10 for these guys! My carpet looks and feels great!

Rosalinda Perez

5 ★★★★★

Blane and Thomas came in and steam cleaned the carpets to our new home! They did amazing!! Carpets looked so good!! They were super nice and explained the whole process to us!! Definitely using them again and highly recommend them!!!

About Lubbock Steamer & Cleaning

Lubbock Steamer & Cleaning is a comprehensive Water Damage Restoration Service located at 506 82Nd St, Lubbock, TX 79404, serving the local community with a broad range of cleaning and restoration solutions. The company operates across multiple categories to meet residential and commercial needs, including House Cleaning Service, Air Duct Cleaning Service, Building Restoration Service, Car Detailing Service, Fire Damage Restoration Service, Carpet Cleaning Service, Upholstery Cleaning Service, and Water Damage Restoration Service. Their service philosophy focuses on thorough, careful work that supports a healthier living and working environment. By offering an extensive set of options—from area rug cleaning and carpet steam cleaning to general carpet cleaning, mattress cleaning, and pet stain & odor removal—the team aims to restore spaces to their best condition while maintaining efficiency and care for fabrics and surfaces. Their expertise extends to air quality improvements through air duct cleaning and dryer vent care, which can reduce allergens and improve ventilation for homes and businesses alike. In addition to restoration, customers can rely on detailed cleaning services for carpets, upholstery, and area rugs, ensuring fibers are refreshed and odors diminished. The business emphasizes clear communication, dependable scheduling, and workmanship that respects the property and the people involved. Customer experience initiatives are designed to minimize disruption while delivering measurable improvements in cleanliness and air quality. The staff is trained to handle a variety of scenarios, from routine maintenance to more challenging restoration projects following water, fire, or other incidents. By integrating residential and commercial services, Lubbock Steamer & Cleaning positions itself as a versatile partner for property owners seeking reliable cleaning and restoration outcomes. The company’s approach values professionalism, transparency, and consistency—from initial assessment to final results—so that clients can trust the process during stressful occurrences such as water or fire damage. With a diverse portfolio of services and a commitment to customer satisfaction, the team works to meet and exceed expectations, ensuring spaces look, feel, and smell fresh and clean. Whether addressing damp basements, contaminated carpets, or soiled upholstery, the company aims to provide compassionate, effective solutions that restore comfort and safety.

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