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Otter Flood and Fire Restoration LLC

Otter Flood and Fire Restoration LLC provides expert water damage restoration and related services in Longview, TX, helping restore homes and mitigate damage. Comprehensive 11-service solutions for rapid, professional results.

Water Damage Restoration Service at 6705 Us-80 in Longview, TX 75605

Operational
★★★★★
Rating: 5.0 based on 18 reviews
Address: 103 Community Blvd, Longview, TX 75605
Phone: 18333566301
Emails:
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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Otter Flood and Fire Restoration LLC

Otter Flood and Fire Restoration LLC Services

Demo/Rebuild

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Demo/Rebuild is a service that shows a live example of a project and then rebuilds it to a clean, updated version. It involves showcasing the current state, testing functionality, and applying improvements or fixes to finalize a refreshed setup.

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that removes smoke, soot, and fire debris, deodorizes, cleans affected surfaces, and repairs structural and cosmetic damage to restore a home or business to safe, livable condition after a fire.

Flood cleanup

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Flood cleanup is a service that removes standing water, dries and sanitizes affected areas, and restores belongings after a flood, using pumps, dehumidifiers, mold prevention, and professional assessment to prevent further damage.

Flood restoration

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Flood restoration is the service of cleaning up and repairing water damage after floods. It involves assessing damage, removing standing water, drying and dehumidifying, cleaning and sanitizing surfaces, fixing structural harm, and restoring affected areas.

Mold damage restoration

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Mold damage restoration is a service that cleans up and fixes areas affected by mold growth after water damage, removes mold, dries spaces, sanitizes surfaces, repairs ceilings, walls and floors, and protects the area to prevent future growth.

Mold mitigation

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Mold mitigation is cleaning and removing mold growth from homes to stop health risks and damage. It involves identifying moisture sources, containing the area, removing affected materials, cleaning surfaces, and implementing drying and moisture control measures.

Mold remediation

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Mold remediation is cleaning and repairing areas with mold growth to remove moisture, kill mold, and prevent recurrence, including inspection, containment, removal of contaminated materials, cleaning, drying, and final sanitizing.

Remodeling

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Remodeling is updating and improving a home or space, changing layout, materials, or fixtures to enhance function and appearance. It involves planning, budgeting, demolition, construction, and finishing touches like plumbing, electrical, flooring, and painting.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is a service that removes water, dries and sanitizes affected areas, and fixes damaged structure and belongings to restore your home or business after leaks, floods, or spills.

Water damage-related mold removal

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Water damage-related mold removal is restoring a home after flooding or leaks by drying surfaces, removing damp or moldy material, treating the area to kill mold, and cleaning and repairing to prevent future growth.

Water removal

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Water removal is a service that quickly removes unwanted water from a space or object, using pumps, vacuums, and dehumidifiers. It involves assessing the area, stopping the source, extracting water, drying surfaces, and preventing moisture damage.

Otter Flood and Fire Restoration LLC Reviews

Antoinette Bamford
Antoinette Bamford
5 ★★★★★
I didn’t end up using this company for my home mitigation due to a bit of confusion early on, but I still want to share how impressed I was with their professionalism and kindness. Matt went above and beyond, he always answered my calls, took the time to explain everything clearly, and genuinely tried to help in any way he could. It’s rare to find a company that’s this responsive, knowledgeable, and patient, especially when you’re dealing with a stressful situation. Even though they didn’t end up doing the work, their customer service and willingness to help truly stood out. I honestly wish I had gone with them, their professionalism and care are unmatched. I wouldn’t hesitate to recommend them to anyone needing mitigation services.
Sangita Bista
Sangita Bista
5 ★★★★★
“I had an excellent experience with otter flood and fire restoration company. They installed a French drain in my yard, repaired my kitchen sink, and also fixed my shower. From start to finish, the team was professional, punctual, and very knowledgeable. They explained everything clearly, worked efficiently, and left the areas clean after the job was done. Company owner Thomas and Jennifer are always approachable, reliable and trustworthy. I really appreciated their attention to detail and quality workmanship. Everything is working perfectly now, and I feel confident knowing the work was done right. I highly recommend them for anyone needing reliable plumbing and drainage services.
Vicki Baker
Vicki Baker
5 ★★★★★
Stellar professionalism and service. Matt conducts himself with the effenciency the Marines inspired yet the compassion of Christ. When disaster strikes in south east Texas you “aught- er call Otter”.
Judy McNeely
Judy McNeely
5 ★★★★★
The workers were very friendly, knowledgable, respectful and kind! Can’t say enough about how much we appreciated them and their work! They felt like part of our family!
Mark Peters
Mark Peters
5 ★★★★★
I HAD A LEAK IN A SHOWERPAN IN MY UPSTAIRS BATHROOM, CAUSING WATER DAMAGE TO CEILING IN MY KITCHEN. SHON & THOMAS WERE QUICK, HONEST AND MADE THE PROCESS OF DEALING WITH MY INSURANCE COMPANY SUPER EASY. ONE OR BOTH MEN WERE ON THE JOB EVERY SINGLE DAY SUPERVISING THEIR SUBS/WORKERS. THEY EVEN CLEANED UP AFTER THEY FINISHED FOR THE DAY EVERY SINGLE DAY. NO REMODEL/RESTORATION JOB IS EVER SUPER SMOOTH AND EASY & THERE IS ALWAYS THINGS TO WORK THROUGH, BUT IF I HAD TO DO IT AGAIN, I HAVE ABSOLUTLY ZERO HESITATION IN USING THEM AND WOULD RECOMMEND THEM 100X OVER. OTTER FLOOD & FIRE YOU GUYS MADE A DISASTER INTO A WONDERFUL EXPERIENCE!!!! THANK YOU GUYS!!!!
Michael Lutmer
Michael Lutmer
5 ★★★★★
Contracted Otter when tree limbs damaged roof, garage and shed.Their company was fully equipped to handle every aspect of our issues. The overall work was completed with an exemplary attitude and performance. So much so that we asked them back to perform additional work that needed to be done. In addition, cudos to Zach and Matt for the exceptional quality their work.
Michael Rojas
Michael Rojas
5 ★★★★★
I definitely recommend Otter Restoration. They are very organized, clean, they do great work and they also communicate everything very good. Very good people to work with.
Renee Webb
Renee Webb
5 ★★★★★
These guys came out after midnight and stayed until the job was completed saving us thousands and thousands of dollars! Very professional and knowledgeable!! Highly recommend!
Richie Arnold
Richie Arnold
5 ★★★★★
This a great company that really knows their stuff
Terry Wilbanks
Terry Wilbanks
5 ★★★★★
Fantastic owner and great customer service! They were so helpful and honest about their pricing breakdown. Don’t hesitate to give these guys a call. Top notch!
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About Otter Flood and Fire Restoration LLC

Otter Flood and Fire Restoration LLC is a trusted Water Damage Restoration Service operating in Longview, Texas, serving residential and commercial clients with a comprehensive approach to water, fire, and mold concerns. Located at 6705 Us-80, Longview, TX 75605, the company emphasizes rapid response, clear communication, and meticulous workmanship to help customers recover from emergencies and resume normal life as soon as possible. The team considers themselves a remodeler as well, capable of guiding clients through the full spectrum of restoration and renovation needs after a loss, ensuring that every project aligns with current codes and the client’s long-term goals. Their services reflect a holistic stance on damage-related challenges, prioritizing safety, quality, and efficiency in every operation.

As part of their category offerings, Otter Flood and Fire Restoration LLC provides Water Damage Restoration Service, Fire Damage Restoration Service, and Remodeling support to address both immediate cleanup and longer-term reconstruction. The personnel are trained to perform a wide array of tasks, from demo and rebuild to thorough cleanup and restoration. Specific services include Demo/Rebuild, Fire damage cleanup & repair, Flood cleanup, and Flood restoration, as well as mold-focused work such as Mold damage restoration, Mold mitigation, and Mold remediation. By integrating these capabilities, the company can manage complex damage scenarios that involve water intrusion, smoke and soot, and mold growth, delivering end-to-end solutions that restore structural integrity and provide peace of mind for clients.

Customer experiences highlight a blend of professionalism, responsiveness, and practical expertise. Clients note reliable communication, careful supervision of subs, and meticulous cleanup, with many appreciating the company’s ability to explain processes clearly and work collaboratively with insurers. The staff’s commitment to treating customers with respect and kindness is frequently mentioned, alongside tidy job sites and a strong work ethic. Whether addressing a sudden flood, a fire-related incident, or a remodeling project tied to storm damage, Otter Flood and Fire Restoration LLC positions itself as a dependable partner capable of handling tricky logistics and delivering quality results. The team’s emphasis on integrity, transparency in pricing, and dependable service has earned positive feedback from those navigating the stress of property damage and the need for swift, thorough restoration.

In addition to restoration, the company offers services related to water-related cleanup and repair, water removal, and related mold removal when moisture concerns arise. This combination of capabilities is designed to minimize disruption to clients while restoring safety and comfort to their spaces. Otter Flood and Fire Restoration LLC remains committed to reuse of best practices, professional standards, and customer-focused care, making them a reliable option for those seeking a comprehensive solution to water, fire, and mold challenges in the Longview area.

Water Damage Restoration Service

Otter Flood and Fire Restoration LLC in Longview, TX offers expert water damage restoration services to quickly remove moisture, dry affected areas, assess structural safety, and restore your home or business with minimal downtime and lasting peace of mind.

Fire Damage Restoration Service

Otter Flood and Fire Restoration LLC in Longview, TX offers expert fire damage restoration, including smoke odor removal, structural cleaning, content restoration, and boarding up services to quickly restore your home or business after a fire.

Remodeler

Remodeler for Otter Flood and Fire Restoration LLC in Longview, TX, specializing in transformative home renovations after water, fire, or storm damage, with expert craftsmanship, quick project recovery, and durable, quality results for homeowners.

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