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PuroClean

PuroClean on 3311 Richmond Ave Suite 221, Houston offers professional water damage restoration services and comprehensive cleanup solutions, supported by 34 specialized services.

Water Damage Restoration Service at 3311 Richmond Ave Suite 221 in Houston, TX 77098

Operational
★★★★★
Rating: 4.9 based on 72 reviews
Address: 3311 Richmond Ave., Houston, TX 77098
Phone: 18329183938
Emails:
Anita Austin (Sales And Marketing Manager) - [email protected]
Anita Austin (Sales And Marketing Manager) - [email protected]
Ann Crum (Sales Executive) - [email protected]
Employees: 50
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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PuroClean

PuroClean Services

24 / 7 Emergency Response

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24 / 7 Emergency Response is a round-the-clock service that quickly detects emergencies, coordinates rapid dispatch, and provides immediate support, safety guidance, and follow-up care to minimize damage and protect people and property.

Biohazard Cleanup

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Biohazard Cleanup is a cleaning service that safely removes and disposes of dangerous materials like blood, bodily fluids, mold, or chemicals from homes or workplaces, following strict safety rules and proper disposal to protect people and the environment.

Biohazard Cleanup Services in Houston

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PuroClean of West Houston provides full biohazard cleanup services, including the use of PuroClean RapidDefense™ for an Influenza or Norovirus outbreak. The team at PuroClean of West Houston conducts biohazard cleanup with particular attention to everyone’s safety.

Cabinets Drying

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Cabinets Drying is a service that dries and removes moisture from wooden cabinets after water leaks or spills, using pumps, fans, and dehumidifiers. It involves assessing damage, drying, cleaning, and sometimes repairing or sealing surfaces to prevent mold.

Carpet cleaning

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Carpet cleaning is a service that removes dirt, stains, and odors from carpets using cleaning solutions, agitation, and sometimes steam or dry methods to refresh and protect the carpet fibers.

Clean Out

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Clean Out is a service that helps you clear out unwanted items from a space, sort what to keep or donate, and remove or recycle trash, leaving the area tidy and organized.

Cleaning All Surfaces

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Cleaning All Surfaces is a service that removes dirt, dust, and germs from all indoor surfaces, including floors, counters, desks, and fixtures, using appropriate cleaning products and methods for each material to leave areas fresh and sanitary.

Commercial And Residential

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Commercial and Residential is a service that handles property-related needs for both business and home spaces, including buying, selling, leasing, property management, tenant relations, and basic maintenance coordination.

Commercial Property

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Commercial Property is a service that helps manage, buy, sell, or lease business real estate like offices, retail spaces, and warehouses, including appraisals, market research, negotiations, financing support, and legal documentation to protect both buyers and tenants.

Coronavirus Cleaning

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Coronavirus Cleaning is a cleaning service that sanitizes surfaces and spaces to reduce the presence of the virus, using approved cleaners, disinfecting protocols, and safety measures to protect people in homes, offices, or public areas.

Coronavirus Cleanup Services

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Coronavirus Cleanup Services is a professional cleaning service that disinfects spaces to reduce the risk of coronavirus transmission, using approved cleaners and safety protocols to sanitize surfaces, air, and high-touch areas after exposure or illness.

Crawl Spaces

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Crawl Spaces are small, accessible areas under a building’s floor used for insulation, plumbing, and electrical work. The service involves inspecting, cleaning, repairing moisture and ventilation, and ensuring safe, dry, and code-compliant spaces.

Deep Clean

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Deep Clean is a thorough cleaning service that targets hard-to-reach areas, removes built-up dirt, dust, and grime, and refreshes every room. It includes deep wiping, sanitizing surfaces, polishing fixtures, and detailed cleaning of kitchens and bathrooms.

Disaster Cleanup

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Disaster Cleanup is a service that helps restore homes or buildings after emergencies like floods, fires, or storms. It involves assessing damage, removing debris, cleaning and sanitizing, drying moisture, and restoring structure and contents to safe, livable condition.

Emergency Assistance

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Emergency Assistance is a fast, on-demand service that helps you get urgent support or care during emergencies, including quick advice, arranging urgent transport, coordinating with responders, and connecting you with nearby professionals for immediate help.

Fire and Smoke Damage Restoration in Houston

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Any size fire can cause significant damage to your property in West Houston. It is critical that you contact PuroClean of West Houston immediately, so that we can determine the full extent of the damage to your residential or commercial property.

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that removes smoke and soot, cleans and sanitizes affected areas, removes damaged materials, and restores a home or business to its pre-fire condition, including repairs, painting, and rebuilding as needed.

Flood Damage

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Flood Damage is a service that helps homeowners recover from flood-related water damage, including assessment, water extraction, drying, mold prevention, and repairs to restore safety and property value.

Flood cleanup

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Flood cleanup is a service that removes water, dries and sanitizes flooded areas, and restores homes or buildings after a flood. It involves assessing damage, pumping out water, drying walls and floors, cleaning debris, and preventing mold growth.

Flood restoration

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Flood restoration is the process of cleaning, drying, and repairing a property after water damage from floods. It involves removing standing water, drying walls and floors, treating mold, and restoring damaged materials to make the space safe and livable again.

Flooring

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Flooring is the service of installing or replacing the floor in a space, using materials like wood, tile, carpet, or laminate. It involves measuring, preparing the surface, choosing materials, cutting, fitting, and finishing for a smooth, durable floor.

Professionals Water Damage Restoration

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Professionals Water Damage Restoration is a service that quickly repairs homes or businesses after water damage, removing moisture, drying surfaces, fixing structural issues, and preventing mold to restore safety and normal use.

Property Damage Restoration

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Property Damage Restoration is a service that cleans up and repairs damage to homes or buildings after events like fire, water, or storms. It includes assessment, debris removal, drying, cleaning, deodorizing, and fixing structural or cosmetic issues to restore safety and value.

Reconstruction Services in Houston, TX

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When PuroClean of West Houston handles the job from start to finish, you can enjoy significant claim savings, as well as the peace of mind that your property is in expert hands. We salvage everything that can be saved, then our construction specialists make all the necessary post-restoration repairs

Remodeling

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Remodeling is renovating or updating a room or building to improve layout, function, and appearance. It involves planning, construction, and finishes like new walls, flooring, cabinets, plumbing, and electrical work to suit your needs.

Sewage cleanup

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Sewage cleanup is the safe removal and cleaning of damaged areas after sewage spills. It involves stopping the spill, ventilating the space, removing contaminated water and materials, disinfecting surfaces, and restoring the area to a safe, sanitary condition with proper waste disposal.

Sewer Backup

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Sewer Backup is a service that addresses sewage system overflows or backups in homes or buildings, inspecting, cleaning, sanitizing affected areas, and restoring sanitation, with repairs or preventative guidance to prevent future backups.

Water Damage Restoration in Houston, TX

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Whatever the cause, large or small, PuroClean of West Houston is ready to remove standing water and moisture from your property, providing full water damage repair services.

Water Heaters

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Water Heaters provide hot water for showers, sinks, and appliances. It involves installing, maintaining, and repairing systems that heat and store warm water, including tank and tankless options, to ensure reliable hot water supply.

Water Mitigation

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Water Mitigation is the process of removing excess water from a damaged area, drying surfaces and structures, preventing mold, and restoring belongings and spaces after leaks, floods, or plumbing failures.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is a service that removes excess water, dries and sanitizes areas, and fixes damage to floors, walls, and ceilings, restoring a home or business after leaks, floods, or storms.

Water damage-related mold removal

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Water damage-related mold removal is a service that cleans up mold growth caused by leaks or floods, dries the affected area, removes contaminated material, sanitizes surfaces, and fixes the water issue to prevent future mold growth.

Water damage-related pest control

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Water damage-related pest control involves inspecting and treating areas where water intrusion has occurred to eliminate pests, dry out affected spaces, fix moisture sources, and prevent future infestations by sealing leaks and reducing damp conditions.

Water removal

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Water removal is the process of taking excess water away from a space or material, using pumps, pumps, or absorbent tools. It involves identifying where water is, stopping more water from entering, and drying or extracting moisture safely.

PuroClean Reviews

Sergio Hernandez
Sergio Hernandez
5 ★★★★★
Outstanding job by Augustine and Sami. I called Augustine on a thursday morning and he came out to my house that afternoon, to evaluate the damage. He got in touch with our inspector and in less than 24 hrs. I had a proposal. Sami and his crew came out to the house on Saturday and worked until late to ensure the job was done properly. Finally they came a couple of days later to ensure the remediation job was complete, they took their final readings and they installed a new vanity in my bathroom. They were always on time, they were always very professional. I would highly recommend them. Great job guys! thank you
Zeeshan Qavi
Zeeshan Qavi
5 ★★★★★
I had the pleasure of working with Izzy from PuroClean, and I can’t recommend him highly enough. He provided the best service while helping with moisture issues in my home. Not only was he thorough and professional in addressing the problem, but he also took the time to clearly explain the process and what steps were being taken to ensure everything was handled properly. Izzy’s knowledge, patience, and attention to detail gave me complete peace of mind. It’s rare to find someone who combines technical expertise with such excellent customer service. If you ever need help with moisture or restoration work, Izzy at PuroClean is the person to call!
Shane Weaston
Shane Weaston
5 ★★★★★
I recently had PuroClean come out for a full home water damage inspection, and I couldn’t be more impressed. The team arrived right on time and were extremely professional throughout the entire process. They took the time to thoroughly inspect the property without trying to upsell any unnecessary services, which I really appreciated. It’s rare to find a company so honest and focused on what’s best for the customer. I would highly recommend PuroClean to anyone needing water remediation services in the future!
B DT
B DT
1 ★☆☆☆☆
Broken water heater flooded my 2,700 sq ft home. Augustine talks a good game none of it is true. They worked one day a week for 2 1/2 months and demo is still unfinished. At the onset “demo will take 11 days” and that’s true but they only work one day a week and in the meantime leave you hanging to pursue other jobs! Myriad excuses but the most used is “takes a week to get a new dumpster”. There were times one man worked alone. Augustine flat outlied to the insurance company and my public adjuster saying demo was complete three weeks ago. Finally had to fire him Friday and hire someone to finish the mess he left. Wet insulation still in place, furniture still in the house, 3 disconnected toilets still there and nails all over the floor. Stairs that sustained the greatest water damage are still not removed over 2 months later. There is Sheetrock in my garden beds and all over the lawn. Zero supervision and pays the actual workers (who are very nice) a pittance and keeps them hopping from new job yo new job never finishing. I could go on and on. My neighbors were furious when full dumpsters spent week after week in the driveway. I had several warnings from HOA regarding abandoned dumpsters and Sheetrock everywhere. If you want a smooth talker who will leave you in the lurch while promising the moon, Augustine is your guy. They start out great for the first few days so you are fooled. Then because he’s so nice you believe the excuses. People please, please heed my advise and go elsewhere and I mean ANYWHERE besides Puroclean of West Houston.Feel free to message me for photos of 64 days of demolition. These were taken yesterday, 3 weeks after he asked the insurance company for payment for a completed demolition. And by the way, after I gave him three days to finish before I hired someone else. This was his best result apparently.
Corvell Fletcher
Corvell Fletcher
5 ★★★★★
Izzy and Augustine were awesome from the time I contacted this company till now during the remodeling of my guest room. I went through other companies but none compare to PuroClean. They were able to accommodate with my tight work schedule and cleaned up the water damage I got in my home from a pipe bursting. My guest room is still currently under construction, but so far I'm loving the results! I would definitely recommend PuroClean if you're searching in the area!
Ishan Vyas
Ishan Vyas
5 ★★★★★
Sami and Ale from the team came out to help us resolve a problematic refrigerator. They’re pure professionals and extremely good hearted. Augustine has been amazing at communicating and it’s been a great experience to work with this company. Would recommend, they’ll make sure you’re taken care of.
Charles Lewis
Charles Lewis
5 ★★★★★
Izzy from pure clean was great, friendly, informative, professional, had everything done in the time frame he set. Was very good with choices. Was a good experience with a horrible situation! I recommend Izzy and pure clean 100%!
Andrew Norman
Andrew Norman
5 ★★★★★
Izzy and his team have helped our water damage nightmare become a lot more manageable. I received several quotes and their price was the best by far and didn’t have any hidden agenda. They came in and remediated all the water/mold damage and have been diligent about making sure everything gets dried out properly. They’ve checked in several days over the past week and communicate very well about the progress that’s been made. I usually only write when I’ve been wronged on reviews, but PuroClean of West Houston has been so good to us, I wanted to send out some positivity their way. I hope you give them a chance, they’re the real deal!!
Michael Murphy
Michael Murphy
5 ★★★★★
Came on time. Crew was polite & professional. Work was thorough and required no remediation. Returned the next day for follow up and to insure we were satisfied. Thanks PuroClean!!
Jacqueline Dotson
Jacqueline Dotson
5 ★★★★★
I want to thank PuroClean for the amazing job renovating, packing, and unpacking my home! The first guy that came, Joshua, did an amazing job cleaning up all the water and pulling up the carpet, so I recommend him for stuff like that. For the ladies that came and packed my home and unpacked, Elisa, Cindy, Vicky, and Isabel, did and an also amazing job, so I would recommend this company to my family and friends. 5 Stars! - Mrs. Dotson
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About PuroClean

PuroClean is a professional water and property damage restoration service located at 3311 Richmond Ave Suite 221, Houston, TX 77098. Serving both residential and commercial clients, the company provides a broad suite of categories and services designed to rapidly respond to emergencies and restore properties to pre-loss condition. The organization emphasizes a client-centered approach, combining technical expertise with clear communication to guide customers through complex restoration processes. PuroClean’s service offerings cover water damage restoration, fire and smoke damage restoration, and crime victim service support, reflecting a comprehensive approach to mitigating loss and supporting recovery in varied scenarios. The team is equipped to handle both immediate mitigation and long-term restoration tasks, ensuring projects move forward efficiently while prioritizing safety and quality. Their 24/7 emergency response capability underscores a commitment to rapid on-site assessment, moisture control, and debris removal, reducing secondary damage and helping clients regain normalcy sooner. In addition to primary restoration work, PuroClean provides specialized services such as biohazard cleanup, sewage cleanup, and coronavirus cleaning and cleanup services, which address health and safety concerns beyond typical water and fire remediation. The company also offers crawl space drying, carpet cleaning, and cleaning of all surfaces, as well as deep cleaning and disaster cleanup to tackle extensive damage. For commercial properties, PuroClean delivers professional water and property damage restoration services that support both business operations and structural recovery, including reconstruction services and remodeling options when repairs require more extensive work. The breadth of services spans water heaters and water mitigation, flood cleanup and restoration, and moisture-related mold removal, ensuring a comprehensive response to water events. Cabinets drying, flooring, and reconstruction are among the tangible steps taken to restore interior environments, while professional guidance helps clients understand scope, timelines, and outcomes. Even in less straightforward circumstances—such as crawl spaces or complex sanitation needs—the team aims to provide thorough, dependable service with consistent customer communication. PuroClean’s approach is grounded in industry standards and a dedication to helping Houston-area clients recover from water, fire, and other property-related damage with care and competence. The business maintains a focus on ethical practices, transparent estimates, and reliable scheduling to support trust and satisfaction among customers and their communities.

Water Damage Restoration Service

PuroClean in Houston, TX provides expert water damage restoration services to quickly assess, extract, dry, and restore your property, using advanced equipment and 24/7 emergency response to minimize damage and get you back to normal fast.

Crime Victim Service

Crime Victim Service at PuroClean Houston supports homes and businesses recovering from aftermath of crime, offering compassionate, rapid water, fire, and cleanup solutions, trauma-informed guidance, and insurance-assisted restoration to restore safety and peace of mind.

Fire Damage Restoration Service

PuroClean’s Fire Damage Restoration Service in Houston, TX helps you recover fast from smoke, soot, and fire damage with expert assessment, document coverage guidance, cleaning, deodorization, and reconstruction to restore your home or business to pre-loss condition.

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