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Loyalty Services Group

Loyalty Services Group in Houston offers comprehensive water damage restoration and related services to restore and protect properties. 39 expert services for prompt, reliable recovery.

Water Damage Restoration Service at 2890 W Sam Houston Pkwy S in Houston, TX 77042

Operational
★★★★★
Rating: 4.9 based on 54 reviews
Address: 4248 Bluebonnet Dr Ste 802, Stafford, TX 77477
Phone: 13463505019
Emails:
Employees: 50
Hours:
Monday 8AM-5PM
Tuesday 8AM-5PM
Wednesday 8AM-5PM
Thursday 8AM-5PM
Friday 8AM-5PM
Saturday 9AM-3PM
Sunday Closed
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Loyalty Services Group

Loyalty Services Group Services

Certified Restoration

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Certified Restoration is a service that assesses and repairs water, fire, or mold damage in homes or businesses, using trained technicians, specialized equipment, and proven methods to restore safety, structure, and cleanliness, with documented certifications.

Construction Home

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Construction Home is a service that helps plan, manage, and complete building projects, from designing and sourcing materials to coordinating trades, scheduling, budgeting, and ensuring safety and quality on-site until the project is finished.

Emergency Restoration

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Emergency Restoration is a fast, on-site service that quickly stops damage after incidents like flooding, fire, or storms, then cleans, dries, repairs, and helps recover belongings, often coordinating contractors to restore your home or business safely and restore function.

Emergency Services

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Emergency Services is fast help from trained responders (police, fire, medical) when someone is in danger or injured. It involves 911/112 calls, rapid dispatch, life-saving care, rescue, and transportation to a hospital or safe location.

Emergency Services Available

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Emergency Services Available is a service that provides rapid access to urgent help, including coordinating responders, dispatching medical or safety teams, and offering on-site or remote support during emergencies to stabilize situations and protect people.

Fire damage cleanup & repair

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Fire damage cleanup & repair is restoring a damaged building after a fire—removing soot and debris, cleaning and deodorizing, drying water, and fixing structural damage, plus repairs like walls, ceilings, and floors to bring the space back to safe, usable condition.

Flood cleanup

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Flood cleanup is a service that removes standing water, dries floors and walls, and removes damaged materials after a flood. It includes water extraction, moisture control, sanitation, debris removal, and restoring safety to homes or buildings.

Flood restoration

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Flood restoration is the cleanup and repair work done after water damage from flooding. It involves drying and removing water, removing damaged materials, sanitizing, mold prevention, and repairing or restoring walls, floors, and belongings to their pre-flood condition.

Flooring

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Flooring is the service of installing or replacing the floor surfaces in a space, such as wood, tile, carpet, or vinyl. It involves measuring, preparing the subfloor, selecting materials, cutting, fitting, and finishing for a durable, smooth, and safe floor.

Home Remodeling

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Home Remodeling is updating or renovating your living spaces to improve function, style, and value. It involves planning, budgeting, contractors, and work like updating kitchens, baths, floors, walls, and sometimes adding or removing walls or rooms.

Home Renovations

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Home Renovations is a service that upgrades and refreshes your living spaces, including planning, budgeting, and managing projects like remodeling rooms, updating kitchens and bathrooms, choosing materials, and ensuring the work is finished on time and to your satisfaction.

Home Repair

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Home Repair is a service that fixes or fixes up things around a house, like leaky faucets, broken outlets, drywall patches, painting, and minor remodeling. It involves diagnosing issues, sourcing parts, and completing small to medium repairs to keep a home safe and functional.

Insurance Claims

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Insurance Claims is the process of reporting an event covered by an insurance policy (like damage or loss), providing details, submitting evidence, and working with the insurer to review and pay approved claims or arrange necessary repairs or compensation.

Kitchen And Bathroom

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Kitchen And Bathroom is a home renovation service that designs and installs kitchens and bathrooms, helping with layout, cabinets, fixtures, plumbing, electrical work, and finishes to create functional, stylish spaces.

Minor Repairs

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Minor Repairs is a quick service for small fixes around your home or workspace, like patching holes, tightening screws, fixing leaky taps, or replacing worn parts. It focuses on simple, inexpensive tasks that prevent bigger problems.

Mold cleaning

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Mold cleaning is removing mold growth from spaces and surfaces to improve air quality and safety. It involves identifying sources of moisture, cleaning affected areas, sanitizing, and sometimes repairing leaks or replacing materials to prevent re-growth.

Mold damage restoration

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Mold damage restoration is the process of cleaning up water-related mold growth, removing contaminated materials, drying and dehumidifying the area, treating surfaces to prevent regrowth, and restoring your home to a safe, pre-damage condition.

Mold inspection

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Mold inspection is a check of a home or building to find mold, moisture problems, and where it’s growing. A inspector looks for signs, tests samples if needed, and suggests fixes to prevent future mold growth.

Mold mitigation

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Mold mitigation is the process of stopping mold growth and removing it from your home. It involves identifying moisture sources, containing affected areas, removing contaminated materials, cleaning surfaces, and taking steps to prevent future mold by controlling humidity and leaks.

Mold remediation

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Mold remediation is the process of finding, cleaning, and removing mold from your home to improve air quality and prevent damage. It involves locating the source, containing spores, cleaning affected surfaces, and repairing moisture problems to prevent recurrence.

Painting

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Painting is the act of applying colors to a surface to create art or decorate objects. It involves choosing colors, preparing the surface, and using brushes or tools to apply coats, textures, and finishes to express ideas or enhance appearance.

Property Damage Restoration

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Property Damage Restoration is the process of cleaning, repairing, and restoring a home or building after damage such as fire, water, storms, or mold. It includes assessing damage, removing hazards, drying, cleaning, repairing structures, and restoring belongings to pre-loss condition.

Remodeling

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Remodeling is the process of updating and improving a home or space by changing its layout, materials, and features. It involves planning, design, demolition, construction, and finishing work to enhance comfort, style, and value.

Remodeling And Restoration

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Remodeling and Restoration is a service that renovates and repairs homes or buildings, upgrading spaces, repairing damage, replacing old materials, and restoring functionality and look to improve safety, efficiency, and value.

Residential And Commercial

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Residential And Commercial is a service that provides maintenance, cleaning, and repairs for homes and business spaces, including safety checks, upkeep, and practical improvements to keep living and working areas tidy, functional, and well-managed.

Restoration & Roofing

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Restoration & Roofing is a service that repairs and restores damaged building exteriors and roofs, fixing leaks, replacing worn materials, protecting against weather, and improving appearance and durability of homes or commercial buildings.

Restoration Specialists

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Restoration Specialists is a service that repairs and restores damaged homes or buildings, fixing water, fire, or mold damage, restoring structure, safety, and appearance, and often coordinating cleanup, insurance claims, and preventive improvements.

Roofing

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Roofing is the service of installing, repairing, or replacing the top covering of a building to protect it from weather. It involves inspecting for damage, choosing materials, and installing shingles, metal, or tiles with flashing and sealing to prevent leaks.

Roofing Services

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Roofing Services provide installation, repair, and maintenance of roofs for homes and buildings, including replacing shingles, fixing leaks, inspecting for damage, and ensuring weatherproof protection and proper insulation.

Routine Maintenance

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Routine Maintenance is scheduled, regular checks and small fixes to keep equipment or systems running smoothly, prevent problems, and extend life. It includes cleaning, inspections, updates, lubrication, and minor adjustments.

Sewage Backup

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Sewage Backup is a service that clears and fixes blocked or overflowing sewage lines in homes or buildings, removing wastewater, cleaning affected areas, sanitizing surfaces, and ensuring proper drainage to prevent future backups.

Sewage cleanup

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Sewage cleanup is the professional process of safely removing wastewater and contaminated material after a sewage spill or backup, cleaning and disinfecting affected areas, handling hazardous waste, and restoring sanitary, odor-free conditions to homes or businesses.

Storm Damage

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Storm Damage is a service that inspects and repairs property after storms, assessing structural harm, drying any water, replacing or fixing damaged roofing, walls, and windows, and helping file insurance claims to restore safety and usability.

Storm Damage Restoration

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Storm Damage Restoration is a service that helps recover homes and properties after a storm. It involves assessing damage, securing the area, removing water and debris, drying and sanitizing, repairing structure and systems, and restoring the property to safe, livable condition.

Water Extraction And Dehumidification

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Water Extraction And Dehumidification services remove excess moisture from spaces, drying out damp areas, preventing mold, and improving air quality. It involves identifying moisture sources, using pumps or vacuums, and applying dehumidifiers to reduce humidity to safe levels.

Water Leak

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Water Leak is a service that detects, locates, and fixes hidden or visible water leaks to prevent damage, waste, and high bills, involving inspection, measurement, and repairing pipes, fittings, or fixtures.

Water Pipes

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Water Pipes is a service for installing, repairing, and maintaining plumbing pipes that carry water in homes or buildings, including fittings, leaks, and routine inspections to ensure safe, reliable water flow and pressure.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is a service that fixes flood or leak damage by removing water, drying and sanitizing areas, drying materials, removing damaged items, and repairing structures and finishes to restore safety and functionality.

Water damage-related mold removal

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Water damage-related mold removal is a service that addresses mold growth caused by water leaks or flooding. It involves inspecting, drying, cleaning affected areas, removing mold, treating surfaces to prevent regrowth, and restoring the space to a safe, healthy condition.

Loyalty Services Group Reviews

Monica Cohen
Monica Cohen
5 ★★★★★
We had to replace old galvanized water pipes and the job was extensive. Luckily, we had Big Iron and their team during our reconstruction. They were a pleasure to work with and were very knowledgeable. They were able to guide us through the entire process and come up with solutions to issues along the way. Our project manager Jose was always on top of things. Luis was also very involved, helpful, and communicative. So happy with our final results and definitely recommend for any size project!
Zoe Sokec
Zoe Sokec
5 ★★★★★
We found Big Iron Construction following a recommendation after burst pipe and flooding which caused extensive damage to our master, powder room and connecting walls. Jose Flores and his team have been superb! Jose is really good at knowing what design style we wanted and managed to find materials that matched. They are all hard working, well presented, polite and professional, respectful of our home and always leaving the house as clean and tidy as possible. I would not hesitate to recommend this company. We now have beautiful master suite, completed to a very high standard.
Cathia Donan
Cathia Donan
5 ★★★★★
Thank you Big Iron Construction!!! I am very satisfied with the professionalism and timely manner in which y'all took care of my home repair, a bathroom renovation. Jose Flores stated the project would take a week and it was completed within the week! I very much enjoyed the cleanliness and attention to detail that was put into the project. I recommend Big Iron Construction for your home repairs and renovations.
Brenna Dawson
Brenna Dawson
5 ★★★★★
Our dishwasher leaked and caused damage to surrounding cabinets and our wood floors. Big Iron put us all back together and was a pleasure to work with. Always super responsive and had solutions for any problems that arose. They worked well with our insurance company and we love how our kitchen/main floor remodel has turned out! Julio, our project manager, was especially knowledgeable and kind, and ready to jump through whatever hoops we threw at him. We’re grateful to have our kitchen back after a job well done!
Ed Diaz (EdDiazKeys)
Ed Diaz (EdDiazKeys)
5 ★★★★★
We just finished replacing and refinishing our wood floors on the 2nd and 3rd floors of our home and we are extremely happy that we used Big Iron Construction. The Project Manager, Jose Flores, was excellent and gave us status reports daily, so we were never wondering or concerned about the process. We are looking forward to working again with Big Iron Construction more in the near future!!! Definitely would HIGHLY RECOMMEND!!!!
Linda Soders
Linda Soders
5 ★★★★★
Big Iron Construction recently restored my kitchen, family room and dining room after we sustained water damage in those areas. Our Project Manager, Jose Flores and his team did an OUTSTANDING job of putting our home back together. Their professionalism, talent and courtesy really impressed us and we highly recommend this company. Thanks Jose, Fernando, Armando, Valerie and all of the team members. Jose, you're awesome!
Felecia
Felecia
5 ★★★★★
Big Iron Construction did an amazing job on the reconstruction of our kitchen that was damaged due to a main water line leaking. They were recommended to us by Paul Davis (another excellent company). They made the entire process so easy and stress free from start to finish. Thank you to Valerie for being our advocate when dealing with our insurance company and always keeping me informed. Thank you to Luis for making sure that all the needed repairs where included in our estimate and that all our needs were taken care of. Thank you to Jose our project manager for always being available to answer all my questions and addressing my concerns. Jose made sure the whole process went smoothly. The completed job was done ahead of schedule and all the craftsmen who worked on our house were professional and always courteous. I would definitely recommend Big Iron Construction for any remodeling/reconstruction needs. And I will also definitely use them for any future remodeling projects. Thank you again Big Iron Construction for helping us make our home feel complete again. Felecia J.
Jennifer DeBar
Jennifer DeBar
5 ★★★★★
The entire experience with Big Iron Construction from start to finish was wonderful. Jose Flores is extremely professional, and his entire crew did such a great job with our home repair. They even finished our project ahead of schedule! I couldn’t recommend them more if you ever need repairs from a water leak or are looking to do some home renovations.
Lauren Moreno
Lauren Moreno
5 ★★★★★
From start to finish, Big Iron Construction was amazing to work with! Armando was extremely thorough and patient — discussing various options for repair and always keeping our goals in mind. He even provided guidance and expertise as we went through remediation, weighing in with recommendations for how to solve what could’ve been a very tricky repair. We also can’t say enough about Jose, our project manager. He walked us through every step of the process and was incredibly knowledgeable. Throughout the entire process, Jose would pause to explain the repairs so we understood, check in on progress, and confirm every detail to make sure we were squared away and happy with the results. It’s obvious how much he cares about his craft and his clients. Though home repair can be overwhelming, we knew we were in great hands. A big thank you to the whole Big Iron Construction team!
karina voirin
karina voirin
5 ★★★★★
I had the privilege of working with Big Iron Construction, and I cannot express enough how impressed I am with their services. From start to finish, they demonstrated professionalism, expertise, and a commitment to excellence that truly sets them apart. The team at Big Iron Construction is not just skilled but also incredibly responsive. They were quick to assess the damage to my property and develop a comprehensive mitigation plan. Throughout the entire process, they kept me informed, answered all my questions, and provided clear timelines. Their reconstruction work was nothing short of outstanding. The attention to detail, quality of craftsmanship, and use of top-notch materials were evident in every aspect of the project. I was thrilled with the final result; my property looked even better than before the incident. Furthermore, Big Iron Construction’s customer service is exceptional. They go above and beyond to ensure client satisfaction, and their friendly, approachable demeanor made the entire experience stress-free. I would highly recommend Big Iron Construction Mitigation and Reconstruction Company to anyone in need of their services. They are a trustworthy, reliable, and skilled team who truly care about their clients. Thank you, Luis, Jason, Jose, Valerie and the rest of the team, for your outstanding work and for making a challenging situation much more manageable. You've earned our highest praise and gratitude!
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About Loyalty Services Group

Loyalty Services Group is a comprehensive water and property restoration company located at 2890 W Sam Houston Pkwy S, Houston, TX 77042. Serving both residential and commercial clients, the organization emphasizes rapid response and meticulous workmanship to mitigate damage from water, floods, and fire, as well as other property incidents. The company operates as a trusted partner for property owners who face the stress of unexpected events, guiding them through the recovery journey with professionalism and clear communication. Their restoration philosophy centers on returning spaces to their pre-loss condition while safeguarding occupants’ health and safety through thorough cleaning, decontamination, and odor control. Loyalty Services Group offers a robust suite of services designed to address immediate emergencies and support long-term recovery. Their water damage restoration capabilities include water extraction and dehumidification, sewage backup cleanup, flood cleanup and restoration, and water damage-related cleanup and repair. In addition to water-focused work, they provide fire damage restoration services that cover cleanup and repair from initial containment through reconstruction. They also function as a reliable roofing contractor, delivering roofing services, roofing repair, and restoration-related roofing solutions as part of a holistic approach to property recovery. The company distinguishes itself with certified restoration expertise, emergency restoration and 24/7 emergency services availability, and a broad range of remodeling and renovation offerings. This includes home remodeling, home renovations, remodeling and restoration, and both residential and commercial restoration projects. They manage projects from initial assessment and mold inspection to mold remediation, mold mitigation, and mold cleaning, ensuring a safe indoor environment. Their scope extends to flooring, painting, cabinetry and millwork, kitchen and bathroom remodels, and minor repairs, all integrated with restoration work to restore functionality and aesthetics. Loyalty Services Group emphasizes collaboration with insurance claims processes, offering guidance and coordination to help clients navigate coverage and documentation. They provide routine maintenance and preventive services to minimize future risk, along with construction-home crossovers that ensure a unified treatment of both repair and remodel needs. The team’s approach combines skilled craftsmanship, project management, and customer-focused communication to deliver dependable results for both homeowners and business properties.

Water Damage Restoration Service

Water Damage Restoration Service by Loyalty Services Group in Houston, TX helps homeowners quickly recover from floods, leaks, and storms with 24/7 emergency response, expert drying, mold prevention, and comprehensive damage restoration to restore safety and comfort.

Fire Damage Restoration Service

Loyalty Services Group in Houston, TX offers expert fire damage restoration, assessing smoke and heat damage, securing premises, and restoring structure, contents, and safety with licensed, rapid, and state-licensed professionals for complete recovery and peace of mind.

Roofing Contractor

Loyalty Services Group in Houston, TX connects homeowners with trusted roofing contractors for quality installation, repairs, and maintenance. Our vetted network ensures reliable service, competitive pricing, and lasting results for residential roofing projects.

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