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Austin Hi-Tech Restoration

Austin Hi-Tech Restoration provides comprehensive water damage restoration services in Austin, TX, including cleanup, drying, mold remediation, and recovery solutions. Serving the 78753 area with expert, efficient remediation.

Water Damage Restoration Service at 1130 Rutherford Ln #100 in Austin, TX 78753

Operational
★★★★★
Rating: 4.6 based on 123 reviews
Address: 9601 Dessau Rd BLDG 2, STE#207, Austin, TX 78754
Phone: 15123262633
Emails:
Beth Coffman (Owner) - [email protected]
David Dennis (President) - [email protected]
Jeff Mathis (Senior Estimator) - [email protected]
Employees: 25
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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Austin Hi-Tech Restoration

Austin Hi-Tech Restoration Services

Content Cleaning

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Content Cleaning is a service that scans text or media to remove errors, unwanted clutter, duplicates, and unsafe or irrelevant parts, leaving clear, accurate, and presentable material ready for use or publication.

Emergency Boardup Services

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Emergency Boardup Services provide rapid temporary boarding for damaged windows or doors after an incident, securing the property, preventing further damage, and protecting occupants until permanent repairs can be completed.

Emergency Water Extraction

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Emergency Water Extraction is a rapid service that removes standing water from floods, leaks, or spills using pumps and pumps, dries areas, prevents mold, and restores safety and accessibility quickly to protect property.

Fire And Water Damage Restoration

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Fire and Water Damage Restoration is a service that cleans, dries, and repairs properties after fires and floods, removing smoke or soot, removing water, drying surfaces, fixing structural damage, and restoring homes to their pre-event condition.

Fire Damage Repair

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Fire Damage Repair is a service that helps you recover a home or building after a fire. It involves assessing damage, cleaning soot and smoke, securing the structure, removing debris, and restoring walls, floors, and systems to safe, livable condition.

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that removes soot, smoke, and water damage after a fire, then cleans, sanitizes, and restores your home or business, including debris removal, board-up, repairs, and rebuilding to return spaces to normal.

Flood Water Removal

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Flood Water Removal is a service that quickly removes standing flood water from homes or buildings, dries the area, cleans and sanitizes surfaces, and may include mold checks and preventing future damage to protect your property.

Flood restoration

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Flood restoration is the process of cleaning up and repairing a home or building after water damage from floods. It involves removing standing water, drying and dehumidifying, sanitizing, recovering materials, and fixing structural and cosmetic damage to prevent mold and further harm.

Restoration And Reconstruction

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Restoration and Reconstruction is a service that repairs and rebuilds damaged structures or items, restoring them to their original condition or improving safety and usability, often including assessment, cleaning, repairs, and sometimes archival or historical preserving work.

Smoke Cleaning

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Smoke Cleaning is a service that removes smoke, odors, and residue from indoor spaces and materials, using specialized cleaning, deodorizing, and sometimes ventilation or ozone-safe treatments to restore freshness and improve air quality.

Storm Repair

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Storm Repair is a service that assesses and fixes damage from storms, such as wind, hail, or flooding. It includes inspection, temporary protections, repairs to roofs, siding, and gutters, and coordinating with insurers to restore your home quickly.

Water Damage Repair

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Water Damage Repair is a service that stops leaks, dries out wet areas, removes water, and restores damaged floors, walls, and belongings. It involves assessment, water extraction, drying, cleaning, sanitizing, and rebuilding to prevent mold and further damage.

Water Mitigation

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Water Mitigation is a service that stops water damage from spreading. It involves assessing the area, drying damp structures, removing standing water, drying and deodorizing, and preventing mold with preventive measures and repairs.

Austin Hi-Tech Restoration Reviews

Mr. Sir
Mr. Sir
5 ★★★★★
I had a water filter burst beneath my sink on Halloween night causing a lot of water damage. USAA sent out Austin Hi-Tech Restoration come out and get my home cleaned up before any mold damage can start. Chase was the project manager and sent his guys out asap. Ernest and Aaron came out and immediately started getting my house in order. Really cool dudes. Albert and Jesse also came out and checked the dehumidifiers and made sure all my moisture levels were low and no water was left. As great as Albert, Ernest, Jesse, Aaron, and Chase were,….. I hope I never have to see them again 🤣. However,… If I have any water damage in my house again, I hope these guys come out! Super cool, super professional, and always kept in contact with me.
Mark Awdykowyz
Mark Awdykowyz
2 ★★☆☆☆
November 2024 insurance claim from a leaking water heater in the attic that lasted until January 2026. It required water remediation, drywall removal and replacement, paint, removal and replacement of the double oven cabinet and a 34” piece of granite countertop. All staff were very polite and respectful throughout the process. Here is a list of objective data from the 14 month experience: 1. Paint trim had a sag that I fortunately caught before the paint dried. He called it a mistake. 2. A rebuilt oven cabinet (seven months to a close match of the original stain) that made the side trim flush, instead of matching the 3/16” lip like the original and current refrigerator cabinet. 3. Staining the new cabinet resulted in dark edges on the trim, created by not properly wiping off the stain. He called it a mistake. He gently sanded it off. One top trim piece was not flush at the two miter joints. Instead of removing it and reinstalling it properly, he ground off one edge sticking out, and used caulk to fill the other gapped miter joint. 4. Failure to cover the two smoke detectors that resulted in them replacing them. 5. Cleaning up the drywall dust on the floor resulted in smearing a paste on the wood floor. I cleaned it properly. 6. Small (could only be seen when I was on my knees sweeping the floor), paint splatter in various places on the kitchen floor from when they repainted the ceiling. 6. Replacing the 34” countertop piece that somehow left a 5/16” gap against the backsplash. 7. Six months of evasiveness between when the countertop was reinstalled, and when they returned (they filled the gap with the appropriate color grout, leaving small holes in the grout). 8. Residue stain rubbed off the new cabinet and left marks on the freshly painted wall. After I told them that I would take care of it, the man doing all the work decided to use a utility knife to scape it off. He slit the trim on the cabinet and said nothing. I found it 5 minutes after they left. I repaired it myself. 9. Left floor protection runners in my front foyer until January 2026. 10. Regularly asking me to contact my insurance company to coordinate finishing the work. Note: The company's response clearly demonstrates their evasiveness. Not a single word about the quality of work, length of time to complete the project, or Jeff Redd asking me to be the liaison between them and my insurance company.
Nancy Martin
Nancy Martin
5 ★★★★★
On 2/6/25, my entire house was flooded from a pipe breaking upstairs. My insurance company recommended Austin Hi Tech Restoration. Chase and his crew jumped into action that same day filling the house with industrial dehumidifiers and fans. They all were professional and very supportive to a very traumatized person. After a rental house was found by my insurance company, Laura and her team jumped into action. They packed up my whole house in 2 days, separating out what went to their storage warehouse and what went to the rental. They loaded up the trucks, and my house was empty. Then Chase and crew started demolition. As I periodically stopped by to check on progress, I was constantly provided with up to date information and next steps.Chase provided real information even if it was not the best information. I appreciate his honesty and clarity. Once it was time to discuss repairs, Jordan worked with my insurance adjuster to provide what all was needed to do the estimates. Jordan took care of everything. Then we met and walked through the empty destroyed house reviewing the estimates for each room. He was so patient and answered all my questions while calming my nerves. He was able to work the approvals and it was time for repairs to start. Jeff met me at the house to review the plan for his team to rebuild almost my entire interior. His team led by Oscar was amazing. The skills and attention to detail was amazing. I probably drove Jeff crazy with all my questions. He always remained calm and worked through any issues that came up.The house looks amazing and I am very grateful. All of the different teams throughout this process were not only kind and respectful to me, but they also became friends with my traumatized elderly dogs, which means the world to me. I highly recommend this organization for big or small restoration projects.
WAYNE YONG
WAYNE YONG
5 ★★★★★
Chase Stevenson, the Mitigation Mgr, and Laura Mora, the Contents Mgr, were both a god send from my insurance company. They both immediately arrived on scene within a few hours of contacting my insurance company. They both made a very stressful situation to become easier and manageable and reassured me that they would take care of me. They both are not only competent at what they do but they also knew how to put me at ease. My insurance company knows how to find good companies to work with and I definitely recommend this company and be sure to ask for Chase and Laura because they're good at what they do!
Matt Omohundro
Matt Omohundro
5 ★★★★★
We can't speak highly enough about the water mitigation team that serviced our house from Austin Hi-Tech. They were a preferred vendor from our insurance company and we're so glad they sent them to help with our claim. Our upstairs shower room suddenly started leaking around a drain pipe to the room below, saturating the sub floor along the way. Chase and his team — Aaron, Ernest, Jesse, and Albert — were always punctual, overcommunicative, polite, thorough, and above all, kept things insanely clean (despite having to rip out a a bunch of tile, mortar and a ceiling). 3 days later, the subfloor is completely dry now and ready for the rebuild (which we'll be using this company for as well). Water mitigation sucks, but these guys make it way less painful and deliver results fast!
Darlene Wallace
Darlene Wallace
5 ★★★★★
Tanner and Chase’s crews did a great job cleaning up the water damage and restoring my living room when my hot water heater leaked. The walls, the ceiling and the floors had extensive damage. Everyone was so kind and went above and beyond guiding me through the process. My insurance company highly recommended Austin Hi-Tech Restoration and so do I. The end results were amazing.
Rustin Roussel
Rustin Roussel
5 ★★★★★
Austin Hi Tech performed remediation services after a water leak. They acted fas and did quality work. They communicated well and were very trustworthy and professional. Laura, Albert, Jesse, Ernest, Aaron, and Chase did a great job.
Bobby Magee
Bobby Magee
5 ★★★★★
Austin Hi-Tech delivered exceptional service during a stressful situation at our property. I want to give a special shout-out to Chase Stevenson, who came out on extremely short notice and absolutely crushed it. His responsiveness, subject-matter expertise, and calm, customer-focused approach put him in the top percent of professionals I’ve worked with over the years. He walked us through the full picture—water damage, potential hazardous material damage concerns, next steps, and how to move quickly without cutting corners. The clarity and confidence he brought to the situation made all the difference. Highly recommend Austin Hi-Tech, and especially Chase, for anyone needing fast, reliable, and expert remediation guidance. Thank you for the outstanding support.
Richard Van Buren
Richard Van Buren
5 ★★★★★
Within an hour of calling Austin Hi-Tech about the leak damage, Chase and Ernest and team were at my house setting up fans, air scrubbers and dehumidifiers minimizing the damage and further spread. They handled all facets of the job from isolating damaged rooms, packing up room contents and furniture, removing damaged flooring, Sheetrock and base boards. Now they are rebuilding walls, flooring and paint. They work closely with insurance agents so I don’t have to. High quality and fast work.
Jason Berry
Jason Berry
5 ★★★★★
I recently had Jesse and his team from Austin High Tech Restoration come over for water mitigation, and they did an absolutely outstanding job. Jesse and his team were not only highly knowledgeable, but also incredibly polite and punctual. They kept me informed every step of the way and delivered amazing results. Overall, their communication and the quality of their work really stood out. I highly recommend them!
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About Austin Hi-Tech Restoration

Austin Hi-Tech Restoration is a comprehensive water and fire damage restoration service operating in, and serving the Austin area, with a focus on rapid response and meticulous workmanship. Located at 1130 Rutherford Ln #100, Austin, TX 78753, the company provides a full spectrum of services designed to minimize damage, protect property, and restore spaces to their pre-incident condition. The team embraces a methodical approach that emphasizes immediate containment, thorough assessment, and transparent communication with homeowners, insurers, and property managers. They understand the stress that emergencies bring and aim to reduce disruption by coordinating efficiently with all parties involved in the remediation and reconstruction process. Their capabilities span the essentials of water mitigation, extraction, and drying, as well as fire and smoke damage restoration, ensuring a cohesive continuum from emergency response through restoration and reconstruction. Their service philosophy centers on careful documentation, adherence to industry standards, and the use of advanced equipment to monitor moisture levels, dehumidification, and air quality, all while maintaining a respectful and clean work environment for occupants. The staff is trained to handle complex scenarios that involve damaged contents, structural components, and building materials, with a focus on preventing secondary damage such as mold growth through timely action and precise moisture control. They also offer content cleaning and temporary containment services, recognizing that personal belongings and home systems require careful handling during a disruption. In addition to emergency responses, their expertise extends to full restoration and reconstruction, including structural repairs, drywall, painting, flooring, cabinetry, and fixture replacement as needed to return homes to their original functionality. The company stresses collaboration with clients and their insurance providers to navigate claims smoothly, provide accurate estimates, and ensure that each phase of the project is documented and understood. Whether responding to a flooded basement, a burst pipe, a storm event, or fire-related damage, the team at Austin Hi-Tech Restoration positions itself as a trusted partner for Austin residents seeking reliable, professional, and timely remediation and recovery services. They maintain a commitment to quality, accountability, and customer satisfaction across all categories and amenities offered, including water damage restoration services, fire damage restoration services, content cleaning, emergency boardup services, emergency water extraction, flood water removal, flood restoration, smoke cleaning, storm repair, restoration and reconstruction, water mitigation, and related repair and remediation tasks. By combining technical expertise with clear communication and a customer-centered approach, the company strives to restore homes and peace of mind after devastating events.

Water Damage Restoration Service

Water Damage Restoration Service in Austin, TX by Austin Hi-Tech Restoration offers quick water extraction, thorough drying, mold prevention, and repairs to restore homes after floods, leaks, or storms with expert technicians and emergency response.

Fire Damage Restoration Service

Fire Damage Restoration Service in Austin, TX by Austin Hi-Tech Restoration. Comprehensive soot, smoke, and structural cleanup, debris removal, odor control, and full recovery solutions to restore your home safely and quickly after a fire.

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