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American Water Damage of DFW

American Water Damage of DFW provides comprehensive water damage restoration services in Arlington, TX, delivering fast, reliable mitigation and recovery for homes and businesses. Servicing 47 professional restoration solutions with expertise and timely response.

Water Damage Restoration Service at 2901 Galleria Dr in Arlington, TX 76011

Operational
★★★★☆
Rating: 4.4 based on 1265 reviews
Address: 2901 Galleria Dr, Arlington, TX 76011
Phone: 18176280606
Emails:
Alyssa Maxey (Awd National Marketing Trainer) - [email protected]
Alyssa Maxey (Marketing Executive) - [email protected]
Brad Bown (Lieutenant) - [email protected]
Employees: 50
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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American Water Damage of DFW

American Water Damage of DFW Services

24 / 7 Availability

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24 / 7 Availability means the service is available at all times, every day, including nights and holidays. It involves continuous access, round-the-clock support, monitoring, and quick response to issues whenever they arise.

Advanced Structural Drying

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Advanced Structural Drying is a process that rapidly removes moisture from water-damaged buildings using specialized equipment and methods to dry walls, floors, and frameworks, prevent mold, and restore structural stability.

Cleaning And Repair

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Cleaning And Repair is a service that cleans spaces and also fixes and restores items or equipment. It involves tidying surfaces, removing dirt or damage, and making things work or look like new again through maintenance and simple repairs.

Comprehensive Mold

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Comprehensive Mold is a thorough check for mold in a space, combining inspection, sampling, lab testing, and detailed reporting to identify types, extent, moisture sources, and recommended remediation steps for reclamation and prevention.

Content Restoration

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Content Restoration is a service that recovers and repairs damaged or lost digital content, restoring files, documents, images, or media to their original or usable state through backup, reconstruction, and verification processes.

Electronics Restoration

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Electronics Restoration is a service that repairs and revives broken or old electronic devices, restoring function, safety, and appearance. It involves diagnosing issues, replacing faulty parts, cleaning, calibration, and testing to ensure reliable operation.

Emergency Response

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Emergency Response is a service that coordinates fast help during crises, such as accidents or disasters. It involves quick communication, dispatching trained responders, providing on-site assistance, safety guidance, and coordinating with hospitals or shelters to protect lives.

Emergency Restoration

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Emergency Restoration is a rapid service that helps recover homes or businesses after disasters like fires, floods, or storms. It includes quick damage assessment, water removal, debris cleanup, temporary repairs, and safe protection to prevent further harm.

Final Cleaning

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Final Cleaning is a thorough, last-step cleaning of a space after work or rental, typically including dusting, vacuuming, mopping, wiping surfaces, cleaning bathrooms and kitchens, and leaving the area ready for new occupants or use.

Fire Damage Restoration Process

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Fire Damage Restoration Process is a service that cleans up smoke, soot, and water damage after a fire. It involves assessment, securing the site, removing debris, deodorizing, cleaning, repairing, and restoring structure and contents to pre-fire condition.

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that removes smoke, soot, and water damage after a fire, cleans and sanitizes surfaces, and restores structures, including repairing walls, ceilings, flooring, and electrical systems to return the space to safe, usable condition.

Flood cleanup

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Flood cleanup is the process of removing water from flooded areas, drying and sanitizing spaces, and repairing or restoring damaged floors, walls, and belongings to prevent mold and further damage.

Flood restoration

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Flood restoration is cleaning up after water damage, drying out rooms, removing damp materials, dehumidifying, cleaning and sanitizing surfaces, and repairing or rebuilding affected areas to prevent mold and restore normal conditions.

Flooring

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Flooring is the service of installing or upgrading the surfaces on floors, such as wood, tile, carpet, or vinyl. It involves measuring, removing old flooring, preparing a smooth base, cutting materials to fit, and finishing with seals or finishes for durability and look.

Hardwood Floors

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Hardwood Floors is a service that installs, repairs, or refinishes wooden floorboards for homes and offices, improving durability, appearance, and value through sanding, staining, sealing, and laying new planks as needed.

Insurance Claims Assistance

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Insurance Claims Assistance helps you file and manage your insurance claims. It explains policies, collects documents, submits forms, tracks progress, and follows up with insurers to help you get a fair settlement.

Moisture Detection

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Moisture Detection is a service that scans surfaces or environments to measure how much water or humidity is present, using sensors or imaging. It helps identify damp areas, leaks, or wetness to prevent damage and plan drying or insulation steps.

Mold Assessment

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Mold Assessment is a service that checks your home for mold, rates its size and spread, and identifies moisture problems. A pro inspects rooms, tests air and surfaces, and explains risks and next steps to keep your indoor air healthy.

Mold Development

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Mold Development is the process of creating and shaping molds used to form materials like plastic or metal into specific shapes. It involves design, prototyping, material selection, tooling, testing, and refining the mold for accurate, repeatable production.

Mold Inspection And Remediation

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Mold Inspection And Remediation is a service that finds mold, tests its type, and removes it to restore safe, clean air and surfaces in homes or buildings; it includes inspection, containment, cleanup, and restoration steps.

Mold Issue

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Mold Issue is a service that detects, assesses, and helps remove mold in homes or buildings, identifying moisture sources, evaluating safety risks, and providing remediation steps to restore a clean, healthy indoor environment.

Mold Remediation Process

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Mold Remediation Process is a service that removes mold from your home, stops moisture, cleans affected areas, and prevents regrowth with safety steps, containment, cleaning, and final checks to improve air quality.

Mold Removal

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Mold Removal is a service that detects and eliminates mold growth in homes, floors, walls, or ceilings, then cleans affected areas, fixes moisture problems, and prevents future mold by improving ventilation and using specialized cleaners and tools.

Mold Restoration

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Mold Restoration is a service that removes mold from walls and other areas, stops moisture, cleans contaminants, and restores damaged surfaces to prevent health risks and protect your home after water damage.

Mold Testing

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Mold Testing checks a building for mold growth by collecting air and surface samples, sending them to a lab, and evaluating results to identify types and levels of mold, so you can address moisture and improve indoor air quality.

Mold damage restoration

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Mold damage restoration is a service that removes mold growth after water damage, cleans affected areas, dries and dehumidifies, treats materials to prevent recurrence, and restores your home to a safe, healthy condition.

Mold inspection

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Mold inspection is a service that checks a home or building for visible mold and moisture problems. A trained inspector surveys rooms, checks for water damage, tests air or surfaces if needed, and reports findings with recommendations to fix the issue.

Mold mitigation

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Mold mitigation is fixing sources of moisture to stop mold growth, removing mold, cleaning affected areas, and preventing future problems with drying, sanitation, and repairs to walls, ceilings, or other structures.

Mold remediation

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Mold remediation is cleaning up and removing mold growth in a home or building, fixing moisture causes, and restoring surfaces to prevent health issues and further spreading. It includes containment, cleaning, drying, and sometimes repairs.

Odor Elimination

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Odor Elimination is a service that removes unwanted smells from spaces or objects, using cleaning, deodorizing, and sometimes ventilation or sealants to neutralize odor sources and leave air fresh and clean.

Packout Services

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Packout Services are professional packing and moving preparations that carefully collect, package, label, and protect items for storage or relocation, ensuring items are organized, insured, and ready for transport or long-term storage.

Painting

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Painting is the craft of applying color to surfaces to create images or protect them. It involves choosing materials, preparing the surface, planning the design, mixing colors, and applying layers with brushes, rollers, or sprays to achieve the desired finish.

Plumbing

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Plumbing is fixing and installing pipes, faucets, and drains to bring clean water in and waste water out of buildings. It involves repairs, maintenance, and sometimes upgrading fixtures and systems to prevent leaks and ensure safe water flow.

Property Restoration

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Property Restoration is repairing and renewing damaged buildings after events like fire, water, or storm. It involves assessment, cleaning, drying, replacing damaged materials, and making the space safe, functional, and looking like new again.

Rebuild Restore

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Rebuild Restore is a service that helps you restore a damaged or outdated system to a clean, repaired state by backing up data, fixing issues, updating components, and reinstalling essential settings so everything runs smoothly again.

Rebuild/Reconstruction

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Rebuild/Reconstruction is the process of restoring damaged structures or systems to their original state, often after a disaster or failure. It involves assessment, planning, repairs, and upgrades to restore safety, function, and stability.

Remodeling

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Remodeling is updating or changing parts of a home to improve style, function, or value. It involves planning, getting permits, and renovating rooms, kitchens, bathrooms, or structures, often including demolition, framing, new finishes, fixtures, and cleanups.

Repair And Reconstruction

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Repair and Reconstruction is a service that fixes damaged buildings and structures, then rebuilds or restores them to safe, usable condition, including debris removal, repairs to frames, walls, roofs, and finishing touches to restore original strength and appearance.

Secure Storage Solutions

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Secure Storage Solutions is a service that safely stores your data and physical items, using encryption, access controls, and monitoring to protect privacy, prevent loss, and ensure you can retrieve them when needed.

Sewage cleanup

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Sewage cleanup is the process of safely removing and cleaning up wastewater and sewage spills from homes or businesses. It involves containment, cleaning, disinfection, odor control, disposal of contaminated materials, and protection for workers with proper PPE.

Smoke Damage

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Smoke Damage is a service that assesses and cleans up damage from smoke after a fire, removing soot, odors, and residue, restoring air quality, repairing surfaces, and guiding safe cleanup and restoration steps.

Structural Damage

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Structural Damage is a service that assesses and repairs harm to a building’s framework, such as cracks, sagging walls, or weakened supports, using inspections, methods to fix or reinforce the structure, and ensuring safety and stability for occupants.

Water Damage Restoration Process

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Water Damage Restoration Process is a service that restores a wet or flooded area to its normal condition by assessing damage, removing water, drying and dehumidifying, cleaning and sanitizing, and repairing or rebuilding affected materials.

Water Extraction Services

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Water Extraction Services involves removing unwanted water from flooded areas or buildings, drying surfaces, and restoring spaces. It includes pumps, vacuums, dehumidifiers, moisture checks, and cleanup to prevent damage and mold.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is a service that removes water, dries and sanitizes affected areas, fixes structural damage, and restores belongings after leaks, floods, or spills, preventing mold and further harm.

Water damage-related mold removal

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Water damage-related mold removal is the process of cleaning and restoring areas affected by mold growth caused by water leaks or flooding, including assessment, containment, mold removal, drying, sanitizing, and repairs to prevent future mold return.

Water removal

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Water removal is the process of taking excess water away from a space or item, usually after a spill, leak, or flood. It involves stopping the source, extracting water with pumps or vacuums, drying surfaces, and checking for moisture to prevent damage.

American Water Damage of DFW Reviews

Annie H
Annie H
1 ★☆☆☆☆
Yelp reviews should be viewed as well for awareness. I was billed $14,000+, and I documented the condition of the work area under plastic with photos. I also paid another contractor about $2,000 to finish mitigation.
Sonia Stewart
Sonia Stewart
5 ★★★★★
I had a wonderful experience with Ramone who came to my home. He was very professional and knowledge, and incredibly thorough from start to finish. He took the time to explain what he was doing and answered all my questions, and made sure everything was handled properly and with care. I felt confident and at ease throughout the entire process. I'm extremely pleased with the work and would highly recommend him to anyone in need of restoration service. His excellent service speaks volumes about your company. Thank you so much Ramone. Well done!
Tina Simone
Tina Simone
5 ★★★★★
We had an excellent experience with America Water Damage, specifically with Michael McDowell and Kris Follmer. They worked diligently to make sure everything went smoothly and that we were satisfied throughout the process. Their entire team worked tirelessly to mitigate the water damage in our kitchen and was clearly very well trained. Everyone we interacted with was professional, empathetic, and highly knowledgeable. Communication was timely and clear, and calls were returned promptly, which made a stressful situation much easier to manage. We truly appreciated the level of care, responsiveness, and professionalism shown by Michael, Kris, and their team. Highly recommend.
Joshua Heifner
Joshua Heifner
5 ★★★★★
Andrew came out the morning after our pipe broke. He was great. Very nice and knowledgeable. Did an inital assessment and told us we needed to have someone come out and dig deeper into the damage and remove anything that could cause more damage to the house. Donald came out less than an hour after Andrew did. He was very knowledgeable and professional. He accessed the damage and got everything taken out that needed to go. Also taped down trouble areas since we have kids and dogs running around. As of now we are being told the bill will go to our insurance company and that American Water will handle communicating everything to our insurance company. So far, given what we are dealing with, American Water has been great!
B Neece
B Neece
1 ★☆☆☆☆
Goodness this has to be the worst company ever. If there was a negative score it would be given. They are great at tearing stuff out, taking your belongings, ghosting calls, and changing plans and pricing before ever rebuilding. We had a minor water leak and the whole process should have been 2 weeks, we are now at 4 months and rebuild hasn't even began. Pay attention to the reviews. Do not use this scam of a company.
Alexus Gelacio
Alexus Gelacio
5 ★★★★★
After discovering water damage, this company responded quickly. Dylan was assigned to our job and did an excellent job walking us through the entire process. He was respectful, thorough, and very professional. We felt confident the work was done right.
A D Newsome
A D Newsome
5 ★★★★★
Theresa Holmes came out to my home from American Water Damage to provide an estimate, and she was absolutely wonderful. She was thorough in explaining the entire process, patient with all of my questions, and very professional while still being warm and personable. I truly appreciated how she took the time to make sure I understood each step and what to expect. Theresa is an excellent representative of the company, and her expertise and demeanor immediately put me at ease. I would gladly recommend her and AWD to anyone needing remediation services.
Niecey Williams
Niecey Williams
5 ★★★★★
I really appreciate Savannah’s assistance in resolving a billing issue. She responded promptly and followed up as needed. She was also very understanding of my personal circumstances and considered this as well. I would recommend their services.
Giles Pauli
Giles Pauli
1 ★☆☆☆☆
Never. Ever. Ever. Yes this company. The water remediation and demolition was fine. Great even. But then on repairs everything was and is miserable. A year later we are having to redo the floor ourselves because they didn’t let the wood acclimate to the house before install causing bubbles and buckling in multiple places. a year later and of course too late for them to do anything about. And even before that they wanted to be done with the job with a fallen sink. Cracked granite and all sorts of other issues. We would have been better off if no repair had been done. Now we are repairing things they “fixed”.
Shannon Koh
Shannon Koh
5 ★★★★★
Marcus did a great job in our home. Very responsive. We had several leaks in our house. He set up equipment in both areas and did demo efficiently.
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About American Water Damage of DFW

American Water Damage of DFW is a trusted Water Damage Restoration Service located at 2901 Galleria Dr, Arlington, TX 76011. The company provides comprehensive, round-the-clock support to homeowners and businesses facing water-related emergencies. With a focus on rapid response and thorough remediation, the team leverages advanced drying techniques and moisture detection to minimize structural damage and reduce recovery time. Their services cover the full spectrum of water damage restoration, including water extraction, structural drying, and meticulous cleanup, ensuring properties are restored to their pre-loss condition safely and efficiently.

The organization emphasizes a customer-centric approach, guiding clients through every step of the restoration process. From initial assessment and emergency response to final cleaning and content restoration, the team coordinates closely with insurance providers to streamline claims and communications. They offer a wide range of services tailored to specific scenarios, including flood cleanup, fire and smoke damage restoration, and mold assessment and remediation. Advanced structural drying and moisture control ensure that hidden moisture is detected and eliminated, protecting both the property and occupants.

In addition to remediation, American Water Damage of DFW provides restoration and reconstruction services designed to return spaces to full functionality. This includes packing and secure storage for belongings, packout services, remodeling and carpentry work, flooring and hardwood restoration, painting, and rebuilding or reconstruction as needed. The company also delivers specialized repairs, such as electronics restoration, content restoration, odor elimination, and comprehensive mold management, including mold testing, mold inspection, mold remediation, and mold mitigation. Their comprehensive approach aims to address both immediate damage and long-term structural integrity.

Customers can expect a professional, empathetic team committed to clear communication and timely outcomes. The staff is trained to handle water damage-related cleanup and repair, sewage cleanup, and contamination concerns with safety and discretion. The service footprint reflects a robust commitment to quality, with attention to detailed processes such as the Fire Damage Restoration Process, Fire damage cleanup and repair, and smoke damage mitigation. The company’s 24/7 availability ensures rapid mobilization for emergencies, while the recovery plan emphasizes thorough final cleaning and property restoration to restore normal living or working conditions as quickly as possible.

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