Master Guys

Master Guys Reviews

Dominic Wiggins

5 ★★★★★

Master Restoration Guys came promptly and dealt with the situation quickly and efficiently. They provided me with ample time to contact my insurance company and secure their reimbursement for the work this company completed at my place. I appreciated the polite, patient and respectful communication during a most stressful and frustrating time.

Scarlett Angas

5 ★★★★★

The technicians came and did work in my bathroom which was absolutely amazing. After six to eight months of a broken vent in our bathroom, I had a black mould outbreak on the ceiling. The technicians got it done in an hour and a half, and were about two hundred dollars cheaper than everywhere else I called. I also got the air filter left in my bathroom, which was an additional one hundred dollars everywhere else I price matched with, and they mopped and wiped everything down on their way out. The technicians were lovely and my walls and ceilings are white again. Could not recommend more.

Tristan Wade

5 ★★★★★

The team at this company took care of everything after the flood. They dried my concrete slab, restored the carpet, and even handled the subfloor drying. Great communication and excellent work. Thanks again.

Ellis Grove

5 ★★★★★

The technician went above and beyond to help us during the aftermath of storm damage. He was so attentive and communicated all the steps he was taking to ensure our home was returned to its original state. The technician has fantastic communication skills and really made us feel rest assured that our storm damage was rectifiable.

Sebastian Clark

5 ★★★★★

The two workers that came to look at our facilities were excellent. They took the time to provide me an explanation of the problem and were polite and professional. They were very careful. I'm quite pleased with their service and professionalism. I have no hesitation in recommending them and your company to anyone in need of trustworthy plumbers.

Nadia Grace

5 ★★★★★

Called after a spill on the carpet. They were able to come out within thirty minutes to help fix the problem and glad they did because after their clean and carpet dried, no stain. Very appreciative, great people and very cost efficient.

Steven Cole

5 ★★★★★

The supervisor is very responsive. I reached out and he came the next day inspecting the damage. He checked the whole property thoroughly and answered my parents concerns with patient. His team worked neatly and professionally. We highly recommend the manager and his team. Thank you.

Elias Hart

5 ★★★★★

We had a consultant attend our property to assist in dealing with moisture and musty issues we were having. He gave excellent advice on ways to treat the areas and prevent them from occurring. I would thoroughly recommend their services.

Dylan Warren

5 ★★★★★

As a builder it is very important to us that we leave a job clean for the owners at hand over. Master Restoration Guys always has us covered with their professional and on time cleaning services.

Mohit Sinha

5 ★★★★★

Water overflow affecting 6 rooms. Quick effective response. Carpet reattached well. Office staff were so helpful, reassuring and polite.

About Master Guys

Master Guys is a Water Damage Restoration Service located at 112 W Main St #2, Allen, TX 75013. This company is dedicated to providing comprehensive restoration solutions for residential and commercial properties that have suffered water-related incidents. The team focuses on rapid response, thorough assessment, and meticulous remediation to minimize damage and help clients recover quickly. Their services cover a broad range of needs from initial containment and water extraction to complete structural drying and subfloor or carpet restoration, ensuring a holistic approach to damage management.

In addition to water extraction and drying, Master Guys emphasizes moisture management and mold prevention as core components of their offering. They work with property owners to identify moisture sources, inspect ventilation and air quality, and implement effective strategies to reduce the risk of mold growth. The company also coordinates with insurance providers, assisting clients with documentation and communication to streamline the claim process and secure reimbursements for the work completed. The staff maintains a patient, respectful, and transparent line of communication throughout every stage of restoration, from assessment to final cleanup.

Clients can expect a thorough evaluation of affected areas, including rooms such as bathrooms, basements, and living spaces where water intrusion may have impacted walls, floors, and ceilings. The technicians prioritize attention to detail, ensuring that affected materials are removed or treated appropriately, and that affected air quality is addressed. The team also takes care to restore aesthetics, with emphasis on restoring walls, ceilings, and finishes to their original appearance whenever possible. Cleaning and sanitization are performed to leave spaces clean, dry, and safe for occupancy, with mopped floors and wiped surfaces as part of the finishing process. The company’s approach combines technical expertise with courteous service, aiming to ease the stress that accompanies water damage incidents.

Master Guys also offers guidance and consulting to builders and property managers, emphasizing the importance of thorough cleanup, proper drying, and proactive maintenance to prevent future issues. They provide timely responsiveness, often arriving promptly to assess damage, communicate next steps, and implement a plan that aligns with both safety standards and client expectations. The teams are described as professional, careful, and reliable, with a focus on neat work practices and respect for occupied spaces during restoration activities. Through a combination of skilled technicians, preventive advice, and coordinated project management, Master Guys strives to restore properties efficiently while maintaining high levels of customer satisfaction.

Overall, Master Guys positions itself as a trusted partner in water damage restoration, offering a range of services that address immediate damage control, ongoing mitigation, and final restoration needs. The company’s commitment to clear communication, professional service, and careful attention to detail is reflected in client feedback and ongoing service delivery across residential and commercial projects in Allen and surrounding areas.

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