Revival Restoration Services, LLC

Revival Restoration Services, LLC Services

Revival Restoration Services, LLC Reviews

Drew Mason

5 ★★★★★

My family unexpectedly had a huge oak tree fall into our East Memphis home in March 2025, completely destroying our roof and the side kitchen wall. During our search for a contractor to help us rebuild, we found out that the owner of RKA (highly recommended by our friends) had partnered with an insurance expert to form Revival Restoration Services, which specializes in exactly what we needed, rebuilding after storm property damage and assisting with the insurance process. Scott Trimble from Revival Restoration came out quickly with various crew members to assess the damage to the house and wrote us up a very detailed quote that broke down each step of expected construction clearly, from the new roof to even the final step of house cleaning. After interviewing a couple of companies, we chose to proceed with Revival due to their professionalism, promptness, and attention to detail. Brandon Pillow has been the most reassuring and competent project manager anyone could hope to have, so we feel very blessed to have been assigned him to guide us in rebuilding our home during this stressful period. He patiently and politely responds to our phone calls and texts (even after hours and weekends), answers our endless questions, and calmly handles/addresses any and all concerns we have. Brandon walked us through each stage of construction, helping us focus on the tasks immediately needing our attention versus things to deal with later on. He would coordinate our contractors and inform us daily which contractors to expect at what time, as well as relay our requests and concerns. When we had to adjust how we handled fixing kitchen cabinetry, he executed the change order seamlessly. Brandon is extremely professional and courteous to his clients, but you can also tell he is working hard behind the scenes to make sure construction goes smoothly without a hiccup. I was a bit incredulous when he told us he expected to complete our project in approximately six weeks, but he was pretty spot on, at about eight weeks. Overall, we would definitely recommend Revival Restoration and Brandon Pillow based on the professionalism and great care we received from them and all our sub contractors, the quality of their workmanship (Our new roof is solid and so stunning that our tree guy asked us for a roofing referral!), and the shared objective in getting our home restored (and us back into our home) in a timely and within budget manner.

Mike Warr

5 ★★★★★

My wife and I have used Revival on two different occasions and have been delighted with their quality, timeliness and determination to get things done correctly. In the first instance, we had an elusive water leak in the master bath that was creating mold. Revival methodically identified the leak and redid the entire bath to perfection. Due to this successful project, we hired Revival again to perform construction related to a Stilz lift installation. Revival had not done this before but Chris, the superintendent, carefully studied the specifications and amazed the Stilz people with his accuracy. The lift was installed perfectly, on time and in budget. Revival takes great care to protect the surroundings and their post construction clean-up crew is fantastic. Justin is a great communicator and scheduler. We will use Revival without hesitation in the future.

eric poole

5 ★★★★★

The whole team were an absolute pleasure to work with. Things did not go smooth on my end, but they were understanding and patient throughout the process. Honest and upfront on every level. Nothing but praise for Austin, Taylor and last but not least Kindyl. I hope to work with this team in the future.

Ezra Wheeler

5 ★★★★★

Kevin and his team did a wonderful job reconstructing our ceilings, replacing crown moulding, and repainting our living room and hallway. They were timely, courteous, and very easy to work with. Highly recommend

Crystal Thompson

5 ★★★★★

The work was done to my satisfaction and every request I had was met. They even went above and beyond to see the work was completed quickly because we had a newborn to bring home. I highly recommend this company abs would use them again.

Nate Longfellow

5 ★★★★★

Revival has been fantastic to work with and to help us with our insurance company as we addressed broken frozen pipe damage throughout our house. Kyle as the Project Manager is a continual professional and did an incredible job helping us navigate our first home mitigation and construction. Full remodel of our kitchen photo included.

Viliami Asaeli

5 ★★★★★

Revival Reconstruction did an amazing job on our home. They were prompt, professional, and kept everything on schedule. The team was respectful of our space and always communicated clearly about what to expect. The quality of their work exceeded our expectations, and they made what could have been a stressful situation feel easy and manageable. We’re so grateful for their expertise and highly recommend them to anyone in need of reliable reconstruction services!

Calvin Brown

5 ★★★★★

Pictured in this review is a newly designed bathroom by Revival Restoration. Every time I bathe or shower, I can’t believe my own eyes. It is a remarkable job and I recommend anyone looking for a new and updated look to call Kyle. Job well done!

Brian Walters

5 ★★★★★

I highly recommend Revival Restoration Services for any restoration needs. From start to finish, they demonstrated the utmost professionalism and attention to detail. They addressed all my concerns with care and ensured the entire process was seamless. The quality of their work was truly excellent—far exceeding my expectations. A special shout-out to their incredible team, especially Joe Pillow, who went above and beyond to make sure everything was perfect. If you're looking for a dedicated, skilled, and trustworthy restoration team, Revival Restoration Services is the way to go!

Jennifer Kruse

5 ★★★★★

I recently had the pleasure of working with Revival Restoration Services for water damage restoration, and I couldn’t be more impressed! From start to finish, their team was professional, knowledgeable, and efficient. They responded quickly, assessed the situation thoroughly, and got to work right away to minimize the damage. Their attention to detail and commitment to quality were evident throughout the entire process. They kept me informed every step of the way and ensured everything was dried, cleaned, and restored to perfection. Their customer service was outstanding, making a stressful situation much easier to handle. I highly recommend Revival to anyone in need of water restoration services. They truly go above and beyond to deliver top-notch results!

About Revival Restoration Services, LLC

Revival Restoration Services, LLC is a Memphis-based water damage restoration service dedicated to helping residential and commercial clients recover from the most challenging property events. Located at 600 Madison Ave, Memphis, TN 38103, the company offers comprehensive services designed to address water damage, storm impact, fire and smoke damage, and related property restoration needs. Their team operates on a people-first philosophy, emphasizing clear communication, precise assessment, and meticulous workmanship to restore spaces to pre-loss condition or better. The firm specializes in the intricate process of water damage cleanup and repair, including water removal, thorough drying, moisture mitigation, and structural stabilization, ensuring environments are safe, sanitary, and compliant with industry standards. They understand that emergencies can occur at any time, which is why they provide 24/7 emergency water damage services and rapid response to mitigate further loss and reduce downstream costs for property owners. The staff works closely with clients and insurance providers, offering insurance claim restoration, insurance support, and seamless coordination throughout the restoration journey. Their service portfolio includes burst pipes response, flood cleanup, flood restoration, storm damage repairs, natural disasters response, and complete construction restoration, ensuring a holistic approach from mitigation to final reconstruction. In addition to water-related services, Revival Restoration Services, LLC handles fire damage cleanup and repair, soot and fire damage remediation, smoke and fire damaged property restoration, and comprehensive disaster restoration strategies. The company also provides specialized drying techniques, environment-controlled drying, and targeted moisture control to prevent mold growth and preserve structural integrity. For commercial clients, the team offers commercial property restoration, emergency mitigation, and coordinated project management to minimize downtime and maintain business continuity. They handle insurance-related coordination, including insurance claim restoration, insurance repairs, and insurance support, to streamline the claim process and keep clients informed every step of the way. The organization demonstrates a commitment to quality through thorough repairs, meticulous finishing, and post-construction clean-up services, ensuring that spaces are returned to a safe, functional, and aesthetically pleasing condition. Revival Restoration Services, LLC also offers storm damage responses, weather-related damage restoration, and tree removal as needed to secure parcels and restore landscapes impacted by severe weather. With a focus on both residential and commercial sectors, the company delivers a full spectrum of services—from water damage cleanup and repair to complete reconstruction—provided by a team of experienced project managers and skilled craftsmen dedicated to exceptional results and customer satisfaction. Their approach emphasizes transparency, timely communication, and best-practice restoration methods to help clients recover with confidence after property damage.

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