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United Structural Systems

United Structural Systems provides expert water damage restoration services in Knoxville, TN, helping properties recover quickly and safely. Specializing in structural drying and remediation for residential and commercial needs.

Water Damage Restoration Service at 200 Prosperity Dr Suite 200 in Knoxville, TN 37923

Operational
★★★★★
Rating: 5.0 based on 27 reviews
Address: 4662 Holston Dr, Knoxville, TN 37914
Phone: 18652058053
Emails:
Andrea Thomason (Job Scheduling Coordinator) - [email protected]
Brandon Lee (Marketing Director) - [email protected]
Brian Lockhart (President) - [email protected]
Employees: 250
Hours:
Monday 8AM-5PM
Tuesday 8AM-5PM
Wednesday 8AM-5PM
Thursday 8AM-5PM
Friday 8AM-4PM
Saturday Closed
Sunday Closed
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United Structural Systems

United Structural Systems Services

Basement waterproofing

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Basement waterproofing prevents water from entering underground rooms by sealing walls and floors, installing drainage, and applying sealants. It involves fixes for leaks, moisture control, and moisture barriers to keep basements dry and protected.

Flooring

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Flooring is the service of installing or renewing the material that covers a floor, such as wood, tile, laminate, or carpet. It involves measuring, removing old flooring, preparing the surface, and laying or finishing the new floors for a durable, smooth finish.

United Structural Systems Reviews

Portia Greenlee
Portia Greenlee
5 ★★★★★
Dylan, Bryan, Will and Nathan absolutely crushed it with our structural repairs and encapsulation. Out of all the quotes we got, theirs was the most comprehensive repair plan AND it was a great price. Great communication, easy to work with, and completed timely. Best of all, our crawlspace is clean and dry and our house is safe. Thanks, USS!
Dawn-Marie Setaro
Dawn-Marie Setaro
5 ★★★★★
Great experience start to finish. Very professional. Everything was explained clearly and pictures were shown. All of the young men who came to work on my house were polite,informative and professional. The job was done timely and they were very neat. The cost was affordable. Can't say enough about them. Thank you for an excellent job!
Jonathan Stillwell
Jonathan Stillwell
5 ★★★★★
I’m not sure 5 stars is enough! We got multiple quotes and from the very beginning we had a great feeling about USS. Dylan easily gave us the most comprehensive and thorough inspection. He took so much time explaining everything and making sure we felt informed before he left our consultation. It also made us feel comfortable knowing that he has an engineering degree and wasn’t just some sales guy. Then, Brian, Will, and Nathan absolutely knocked it out of the park doing the work. Our crawlspace is pretty tight and it was impressive with how fast and hard they worked to quickly finish our project. If those three show up just know you are getting the very best. If you don’t consider USS you’re making a huge mistake.
Alicia Roy
Alicia Roy
5 ★★★★★
We’re pleased with all of the work preformed on our foundation. The guys were professional, kind & knowledgeable about the scope of work that our foundation needed. We highly recommend United Structural Systems.
Logan Mahoney
Logan Mahoney
5 ★★★★★
Dylan from USSTN came out and provided an analysis on crawlspace and settlement concerns. His analysis collaborated what I had been receiving from other companies as well as a paid architecture engineer's opinions. Their pricing was competitive with the market. The foreman (Khalil) and the installation team were very knowledgeable and efficient. They respected my preferences on the install and worked hard in cold climate conditions. I am very happy with the service I have received from USSTN.
Joshua Price
Joshua Price
5 ★★★★★
We are pleased with their digital storefront and willingness to serve. Looking forward to recommending this contractor to my clients some more.
johnathan gleason
johnathan gleason
5 ★★★★★
We noticed a few concerning cracks in our foundation and scheduled an inspection. Dylan was our inspector and was extremely knowledgeable and explained the issues and necessary repairs in a way that was easy to understand. I would recommend this company to anyone.
W Gannon
W Gannon
5 ★★★★★
Kept on working until it was Perfect !! Owen and crew went out of their way to make this project a success - Thank You Gentleman!!!
Madison Stephens
Madison Stephens
5 ★★★★★
Ryan and Alex and the rest of the team did an amazing job with the installation at our home. Throughout the whole process Ryan was extremely helpful and informative. The process was quick and we have had no more water issues in our cellar since they finished!
Mariah Jasmer Hoover
Mariah Jasmer Hoover
5 ★★★★★
Levi came out for our estimate and was very informative and stuck to quoting on what we asked for, which is why we chose this company and would recommend them to other people. Alex and his team showed up on time to do the install, explained how the dehumidifier worked and got to work. Harvey and DJ were also pleasant to talk to as well! They were efficient and clean. They put everything back in its original place when they were finished. They mounted the unit up on the wall where its out of my way but still accessible to clean the filter when needed. I also like that if there are any problems in the future they are my contact for service rather than calling some random 800 number!
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About United Structural Systems

United Structural Systems (USS) is a trusted contractor and construction company specializing in water damage restoration, basement waterproofing, drainage solutions, and structural repairs. Located at 200 Prosperity Dr Suite 200, Knoxville, TN 37923, USS serves residential and commercial customers with a comprehensive approach that emphasizes long-term protection, safety, and value. The company operates as a full-service provider combining the expertise of concrete contracting, waterproofing, drainage, and restoration to deliver durable, code-compliant results. Clients benefit from a methodical assessment process, a clear scope of work, and thorough communication throughout every phase of a project, from initial inspection to final restoration. USS’s capabilities extend to concrete work, general contracting needs, and specialized services designed to prevent future damage while restoring confidence in the integrity of a property. As a water damage restoration service, United Structural Systems prioritizes rapid response and adherence to industry best practices to minimize secondary damage and promote indoor air quality. Their team brings skilled technicians, project managers, and foremen who coordinate to ensure that each project proceeds smoothly, safely, and with minimal disruption to occupants. The company’s commitment to transparency is evident in the detailed planning and the comprehensive repair plans they present. This includes excavation, encapsulation, and remediation strategies tailored to crawlspaces, basements, and other vulnerable areas. In addition to remediation, USS offers prevention-focused services such as basement waterproofing, drainage improvements, and effective waterproofing systems designed to guard against future leaks and moisture intrusion. The firm’s approach to flooring and other finishing elements is integrated with structural stabilization, ensuring a cohesive, long-lasting result. Customer feedback highlights professional conduct, clear explanations, and timely completion, underscoring United Structural Systems’ dedication to customer satisfaction and dependable service delivery. The business emphasizes a clean, organized work environment and respectful, knowledgeable personnel who communicate clearly about scope, expectations, and outcomes. For those seeking a reliable partner to address water intrusion, foundation concerns, or structural repairs, USS positions itself as a capable, customer-focused choice in the Knoxville area. With a track record of high-quality installations, pragmatic engineering discussions, and a focus on getting things right the first time, United Structural Systems continues to build trust through consistent performance, safety, and value-driven outcomes. The organization remains a versatile resource for concrete, drainage, waterproofing, and restoration needs, delivering practical solutions that protect homes and commercial spaces alike.

Concrete Contractor

United Structural Systems is a Knoxville, TN-based Concrete Contractor delivering durable, expertly installed concrete foundations, driveways, and flatwork with precise craftsmanship, reliable timelines, and exceptional customer service for residential and commercial projects.

Contractor

Contractor services by United Structural Systems in Knoxville, TN deliver skilled structural repairs, seismic retrofit, and construction solutions with a focus on safety, quality, and timely project completion for residential and commercial customers.

Construction Company

United Structural Systems in Knoxville, TN is a trusted Construction Company delivering durable commercial and residential building, remodeling, and specialty trades with safety, quality, and customer satisfaction at the core of every project.

Drainage Service

Drainage Service by United Structural Systems in Knoxville, TN offers expert stormwater and foundation drainage solutions, including trench drains, sump pump installation, and French drains to protect properties and ensure lasting soil stability.

Water Damage Restoration Service

United Structural Systems offers expert Water Damage Restoration in Knoxville, TN, providing rapid water extraction, thorough drying, mold prevention, and restoring your property to pre-loss condition with certified technicians and state-of-the-art equipment.

Waterproofing Service

United Structural Systems offers expert waterproofing service in Knoxville, TN, protecting basements, foundations, and concrete structures from moisture intrusion with durable, proven methods and professional installation for lasting protection.

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