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Rocky Top Restoration

Rocky Top Restoration provides expert water damage restoration services in Knoxville, TN, helping homes recover quickly with comprehensive mitigation, cleanup, and drying solutions.

Water Damage Restoration Service at 2339 Old Callahan Dr in Knoxville, TN 37912

Operational
★★★★★
Rating: 4.6 based on 92 reviews
Address: 2339 Old Callahan Dr, Knoxville, TN 37912
Phone: 18654407449
Emails:
Employees: 10
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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Rocky Top Restoration

Rocky Top Restoration Services

Asbestos Removal

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Older materials can contain asbestos and need specialized handling. We follow proper containment and removal steps, then clean the area for a safer next phase of work. Rocky Top Restoration supports Knoxville property owners during careful asbestos removal projects.

Basement Finishing

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Turn unused space into a comfortable living area, office, or guest room. We handle framing, drywall, flooring, lighting, and finishing details while keeping moisture in mind. Rocky Top Restoration offers basement finishing in Knoxville.

Bathroom Renovations

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Bathrooms need moisture-smart materials and careful installation. We upgrade showers, tubs, vanities, tile, and ventilation for comfort and reliability. Rocky Top Restoration helps Knoxville homeowners create clean, modern bathrooms built to last.

Biohazard Cleaning & Disinfection

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Biohazard situations need trained handling and proper disinfection. We contain the area, remove affected materials, and clean and sanitize according to safe procedures. Rocky Top Restoration provides discreet biohazard cleaning for Knoxville properties.

Biohazard Cleanup

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Biohazard cleanup requires strict safety steps and discreet service. We contain affected areas, remove contaminated materials, and clean and sanitize to help restore a safe environment. Rocky Top Restoration provides respectful biohazard cleanup in Knoxville.

Budgeting and Cost Control

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Costs should stay transparent from the start. We outline scope, prioritize needs, and track changes so you can make confident decisions. Rocky Top Restoration helps Knoxville clients control budgets while keeping quality and safety on track.

Building construction

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From the first plan to the final walkthrough, we manage building construction with clear timelines and jobsite organization. Rocky Top Restoration coordinates crews, materials, and inspections in Knoxville so your project stays on track and built to last.

Carpet Cleaning

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Carpets collect dirt, spills, and tracked-in grime over time. We deep clean to lift debris, treat stains, and reduce odors while protecting carpet fibers. Rocky Top Restoration helps Knoxville properties keep carpets clean and ready for daily life.

Commercial Construction

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Commercial builds need tight coordination and code-focused execution. We organize crews, maintain jobsite standards, and work toward practical timelines that support your operations. Rocky Top Restoration delivers commercial construction support across Knoxville and nearby areas.

Construction Company

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You need a construction company that stays organized and keeps you informed. We manage permits, timelines, and trade partners to reduce delays and rework. Rocky Top Restoration serves Knoxville with reliable construction support for residential and commercial projects.

Crime Scene Cleaning

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After a traumatic event, the space needs professional cleanup and care. We remove biohazards, disinfect surfaces, and help return the property to a usable condition with privacy respected. Rocky Top Restoration offers crime scene cleaning in Knoxville.

Crime Scene Cleanup

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This work needs privacy, compassion, and thorough cleaning. We handle cleanup, sanitation, and safe material removal while keeping the process respectful for families and property owners. Rocky Top Restoration provides discreet crime scene cleanup in Knoxville.

Custom Home Build

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Building a custom home takes clear communication and solid craftsmanship. We coordinate trades, manage timelines, and build to your plan from foundation through finishes. Rocky Top Restoration supports Knoxville clients who want a custom home built with care.

Custom home building

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A custom home should fit your life, not the other way around. We help shape the layout, select finishes, and manage every build phase with steady communication. Rocky Top Restoration delivers custom home building in Knoxville with a detail-first approach.

Damage Restoration Experts

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Big damage needs experienced eyes and steady hands. We help spot hidden moisture, address smoke residue, and coordinate repairs with minimal disruption. Rocky Top Restoration brings damage restoration experts to Knoxville when you need solutions, not guesswork.

Damage Restoration Services

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From emergency cleanup to rebuild work, the right plan prevents more issues later. Rocky Top Restoration provides damage restoration services in Knoxville that cover drying, removal, repairs, and finishing so the space looks and functions right again.

Disaster Damage Specialists

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Storms, floods, fire, and unexpected leaks can disrupt everything. We assess the situation, stabilize the property, and complete the repairs needed to make the space usable again. Rocky Top Restoration helps Knoxville clients recover with clear next steps.

Fire & Smoke Damage

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Fire & Smoke Damage is a service that cleans up and restores spaces after a fire. It involves removing soot and ash, repairing or replacing damaged materials, deodorizing the area, and restoring structure and safety to bring a home or business back to normal.

Fire And Water Damage Restoration

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Fire and Water Damage Restoration is a service that cleans up, repairs, and restores homes or buildings after fire, smoke, or water damage, including drying, dehumidifying, removing soot or debris, and repairing structural and cosmetic damage to return spaces to safe, usable condition.

Fire damage

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Fire damage can affect structure, wiring, and finishes even in small incidents. We assess what’s impacted, secure the area, and begin cleanup and repairs in the right order. Rocky Top Restoration helps Knoxville owners recover with steady progress.

Fire damage cleanup & repair

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After smoke or fire, cleanup and repairs need a careful plan. We remove soot, address odor, and rebuild damaged materials with clear steps. Rocky Top Restoration helps Knoxville property owners move from cleanup to safe, finished spaces.

Fire damage repair

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Repairs after a fire go beyond cosmetic fixes. We replace compromised drywall, framing, flooring, and trim, then restore the space to safe, usable condition. Rocky Top Restoration delivers dependable fire damage repair for homes and businesses in Knoxville.

Fire damage restoration

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After a fire, you need cleanup and repairs that follow a clear plan. We remove damaged materials, address smoke impact, and rebuild affected areas with care. Rocky Top Restoration supports Knoxville properties with fire damage restoration from start to finish.

Flood cleanup

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Standing water can ruin floors and walls fast. We extract water, remove wet materials when needed, and set up professional drying to reduce further damage. Rocky Top Restoration supports Knoxville homes and businesses with organized flood clean-up.

Flood restoration

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Flood restoration takes more than drying. We restore framing, insulation, drywall, and surfaces, then bring rooms back to use-ready condition. Rocky Top Restoration handles the full process in Knoxville, from initial mitigation through final repairs.

Flooring

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Wet or damaged floors often need repair or replacement. We assess what can be saved, remove unsafe materials, and install durable new flooring that matches your space. Rocky Top Restoration helps Knoxville owners rebuild floors after damage or wear.

Garage Conversions

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Convert a garage into usable living space with proper insulation, drywall, flooring, and electrical planning. We focus on comfort and code-minded details. Rocky Top Restoration helps Knoxville homeowners create practical garage conversions that feel like part of the home.

General Contracting

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Bring your project under one reliable team. We coordinate trades, schedule work, and keep the job moving from demo to final touch-ups. Rocky Top Restoration supports Knoxville property owners with organized general contracting for repairs, upgrades, and rebuilds.

General Contractor

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As your general contractor, we coordinate the full job from start to finish. We schedule trades, confirm materials, and oversee progress so each phase connects smoothly. Rocky Top Restoration provides Knoxville clients with one point of contact and consistent accountability.

Hazardous Material Remediation

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Hazardous Material Remediation is the safe cleanup and removal of dangerous substances like chemicals, asbestos, or mold from a site. It involves assessment, containment, proper disposal, air and surface testing, and ensuring the area is safe for people to use again.

Home Additions

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Home Additions are building projects that expand your house, adding extra rooms or spaces like a new living area, bedroom, or garage. It involves planning with designers, obtaining permits, and constructing the new space to blend with your home.

Home Remodeling

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Home Remodeling is renovating your living spaces to improve layout, style, and function. It involves planning, design, and construction work like updating kitchens or bathrooms, adding rooms, or changing fixtures and finishes to fit your needs.

Home Restored

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Getting life back to normal matters after damage. We move from cleanup to repairs with clear steps, steady communication, and workmanship you can trust. Rocky Top Restoration helps Knoxville homeowners restore rooms, finishes, and everyday comfort.

Home building

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Home building takes solid planning and consistent oversight. We handle scheduling, trade coordination, and quality checks from foundation to finishes. Rocky Top Restoration supports Knoxville homeowners with a smoother build and a home you feel proud to live in.

Home renovations

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Renovations should improve function and comfort without constant surprises. We guide the scope, protect your space, and complete upgrades with clean workmanship. Rocky Top Restoration helps Knoxville homeowners refresh kitchens, baths, and living areas with smart renovation planning.

House Renovations

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House Renovations is a service that upgrades and repairs a home, including remodeling rooms, updating kitchens and baths, fixing structural or cosmetic issues, improving insulation and energy efficiency, and refreshing finishes to increase comfort and value.

Initial Consultation

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The Initial Consultation is a short, friendly meeting to discuss your needs, goals, and questions. It involves listening to you, sharing basic information, and outlining possible next steps and options for moving forward.

Kitchen Remodeling

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A better kitchen starts with smart layout and quality finishes. We update cabinets, counters, lighting, flooring, and plumbing as needed for a functional result. Rocky Top Restoration delivers kitchen remodeling in Knoxville with organized project flow.

Mold Remediation

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Mold Remediation is the process of safely removing mold from your home, stopping moisture, cleaning affected areas, fixing leaks, and using proper equipment to prevent health risks and future growth.

Mold Removal

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Mold spreads where moisture stays trapped. We isolate the work area, remove contaminated materials, and clean affected surfaces to reduce recurrence. Rocky Top Restoration offers professional mold removal for Knoxville homes and small businesses.

Mold Restoration

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Moisture can lead to mold growth behind walls and under flooring. We locate the source, remove affected materials safely, and restore the space so it feels healthy again. Rocky Top Restoration supports Knoxville homes with practical mold restoration.

Mold damage restoration

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After mold affects drywall, flooring, or framing, restoration matters as much as removal. We rebuild damaged sections and finish the space so it’s ready to use again. Rocky Top Restoration helps Knoxville owners recover from mold damage.

Mold inspection

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If you smell musty odors or see staining, an inspection helps clarify next steps. We look for moisture sources, visible growth, and likely hidden areas. Rocky Top Restoration provides Knoxville mold inspections to support informed cleanup plans.

Multi-family Developments

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From unit turns to full building upgrades, we coordinate trades and timelines to keep work moving smoothly. Rocky Top Restoration helps Knoxville property owners improve durability, safety, and tenant-ready finishes across multi-family spaces.

New Construction

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New construction works best with clear steps and strong oversight. We manage site prep, framing, mechanicals, and finishes while keeping inspections aligned. Rocky Top Restoration helps Knoxville property owners build new spaces with fewer headaches.

New Home Construction

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Build with a team that values planning and solid workmanship. From the early stages through final finishes, we coordinate trades and keep the build moving. Rocky Top Restoration supports Knoxville clients who want a new home built with clear communication.

Painting

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Fresh paint is often the final step after repairs. We prep surfaces, patch imperfections, and apply clean coats for a finished look that fits your style. Rocky Top Restoration provides careful interior painting for restored Knoxville spaces.

Permits and Inspections

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Many projects need permits and inspections to meet local rules. We help navigate requirements, prepare documentation, and schedule inspections at the right stages. Rocky Top Restoration supports Knoxville homeowners with smoother compliance and fewer surprises.

Planning And Design

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Good results start with a smart plan. We help map out layout changes, material selections, and a realistic scope that fits your budget. Rocky Top Restoration guides Knoxville clients through planning and design so the work feels smooth from day one.

Plumbing

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Leaks and pipe issues can cause serious damage quickly. We identify the source, complete needed plumbing work, and coordinate repairs to walls, floors, and cabinets. Rocky Top Restoration helps Knoxville property owners stop problems and restore rooms.

Professional Restoration

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You deserve a process that feels organized, not chaotic. We focus on careful assessment, detailed drying and cleanup, and quality repairs that hold up. Rocky Top Restoration delivers professional restoration in Knoxville with clear updates at every step.

Project Management

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Avoid delays and confusion with clear oversight. We plan the timeline, manage materials, and communicate progress so everyone stays aligned. Rocky Top Restoration provides steady project management for Knoxville restoration and remodeling work.

Property Restoration

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Property restoration should protect your investment and your comfort. We restore structural materials, surfaces, and finishes so the space feels complete again. Rocky Top Restoration helps Knoxville homes and commercial properties recover after damage.

Property Restoration Company

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You need one team to manage the moving parts after damage. We coordinate cleanup, repairs, and rebuild work to bring your property back to safe, usable condition. Rocky Top Restoration serves Knoxville as a reliable property restoration company.

Property Restoration Near Me

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Searching for property restoration near me usually means you need help quickly. We serve Knoxville with responsive cleanup, drying, and repair work that brings your space back to use-ready condition. Rocky Top Restoration keeps the process clear and manageable.

Quality Control

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Small details make a big difference in the final result. We check materials, workmanship, and moisture conditions to help prevent callbacks and rework. Rocky Top Restoration applies consistent quality control on Knoxville projects from start to finish.

Remodeling

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When you want more than repairs, we can remodel the space for better flow and function. From layout updates to new finishes, Rocky Top Restoration helps Knoxville homeowners rebuild and improve kitchens, baths, and living areas after damage.

Renovation Work

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Renovation Work is updating or improving a space by repairing, remodeling, and upgrading features like walls, floors, bathrooms, and kitchens to refresh its look and functionality.

Residential & Commercial

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Residential & Commercial is a service that covers home and business needs, including maintenance, cleaning, repair, and improvements. It involves projects like cleaning, repairs, renovations, and general upkeep tailored to houses or commercial spaces.

Restoration & Construction

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Restoration & Construction helps repair, renovate, and preserve buildings and spaces. It involves assessing damage, planning fixes, restoring original features, upgrading safety, and completing skilled construction to return a site to good, functional condition.

Restoration Company

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When your property needs help after water, fire, or flooding, you want a team that moves fast and communicates clearly. Rocky Top Restoration supports Knoxville homeowners and businesses with cleanup, repairs, and a smooth path back to normal.

Restoration Contractor

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When a home or business needs repairs after damage, you want a steady plan and clean workmanship. We coordinate cleanup and rebuild work, keep the site protected, and communicate clearly throughout. Rocky Top Restoration supports Knoxville properties from start to finish.

Restoration Specialists

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Restoration Specialists is a service that repairs and restores damaged homes or buildings, fixing water, fire, mold, or storm damage, replacing ruined materials, and returning spaces to their original condition with careful cleanup and safety checks.

Roof Maintenance

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Roof Maintenance is regular checks and care to keep a roof in good condition, preventing leaks and damage. It involves inspections, cleaning gutters and debris, resealing flashings, and scheduling repairs or replacements as needed.

Roofing

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Storms and leaks can damage shingles, flashing, and decking fast. We inspect the roof, complete repairs or replacement, and make sure water stays out. Rocky Top Restoration helps Knoxville property owners protect their home and prevent repeat damage.

Room Additions

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Add the space you need without leaving the neighborhood you love. We plan the build, connect systems, and match finishes so the addition feels seamless. Rocky Top Restoration supports Knoxville room additions with solid construction and clean results.

Rough Carpentry

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Strong framing sets the foundation for quality repairs. We rebuild studs, joists, subfloors, and structural supports after water, fire, or storm issues. Rocky Top Restoration provides dependable rough carpentry in Knoxville to get your project ready for finishes.

Sewage cleanup

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Sewage backups require careful containment and safe removal. We clean affected areas, remove contaminated materials when needed, and sanitize surfaces to reduce health risks. Rocky Top Restoration supports Knoxville homes with respectful, thorough sewage cleanup.

Soot removal

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Soot spreads fast and can stain walls, ceilings, and contents. We use detailed cleaning methods to lift soot residue and reduce ongoing odor issues. Rocky Top Restoration provides soot removal in Knoxville with attention to surfaces and air quality.

Storm Damage

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Storm Damage is a service that assesses and repairs damage from storms, such as wind, hail, and flooding. It includes inspection, damage documentation, insurance coordination, and restoration of roofs, walls, windows, and interior spaces to return a property to its pre-storm condition.

Storm damage repair

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High winds and heavy rain can cause roof leaks, wet insulation, and interior damage. We secure the area, dry what’s wet, and handle needed repairs to get you back on track. Rocky Top Restoration provides storm damage repair in Knoxville.

Sunrooms and Enclosures

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Add usable space while staying protected from the weather. We build sunrooms and enclosures with solid framing, clean finishes, and attention to drainage and sealing. Rocky Top Restoration helps Knoxville homeowners enjoy more comfort and year-round flexibility.

Trauma Scene Cleaning

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These situations require discretion, safety, and careful handling. We work with proper procedures to clean, sanitize, and restore the affected area while respecting everyone involved. Rocky Top Restoration provides trauma scene cleaning support for Knoxville properties.

Upholstery cleaning service

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Refresh sofas, chairs, and sectionals without harsh shortcuts. We deep clean fabric and cushions, target spots and odors, and leave furniture looking cleaner and feeling comfortable again. Rocky Top Restoration serves Knoxville homes with careful upholstery cleaning.

Vandalism Cleanup

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Graffiti, broken materials, and messes can disrupt your property fast. We clean affected surfaces, remove residue, and repair damage when needed to restore a professional look. Rocky Top Restoration helps Knoxville homes and businesses recover from vandalism.

Water Damage Service

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Leaks, overflow, or soaked drywall can spread fast. We respond with water extraction, drying, and careful cleanup to limit further damage. Rocky Top Restoration helps Knoxville property owners stabilize the space and plan the right repairs.

Water Restoration

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Water issues often affect floors, walls, and air quality. We dry the structure, remove damaged materials when needed, and rebuild affected areas for a clean finish. Rocky Top Restoration delivers step-by-step water restoration across Knoxville, TN.

Water damage repair

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Water can weaken drywall, flooring, cabinets, and trim. We remove damaged materials when needed, repair affected areas, and match finishes for a clean result. Rocky Top Restoration handles water damage repair across Knoxville with careful attention to detail.

Water damage restoration

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From small leaks to major water loss, we handle extraction, drying, dehumidification, and targeted repairs. We track moisture and rebuild damaged materials to restore the space. Rocky Top Restoration delivers water damage restoration for Knoxville homes and businesses.

Water damage restoration service

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When water damage disrupts your home or business, you need an organized process. We inspect, document, dry, sanitize, and repair the impacted areas. Rocky Top Restoration provides reliable water damage restoration service for Knoxville properties.

Water damage-related cleanup & repair

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Fast help for leaks, burst pipes, and soaked rooms. We dry, clean, and repair affected areas while protecting what can be saved. Rocky Top Restoration documents the damage and restores drywall, trim, and finishes so your Knoxville home feels normal again.

Water damage-related mold removal

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Mold tied to water damage needs both cleanup and moisture control. We remove affected materials as needed, clean impacted surfaces, and address the source so it doesn’t return. Rocky Top Restoration helps Knoxville properties recover safely after leaks or flooding.

Water removal

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When water spreads, quick extraction matters. We remove standing water, set up drying equipment, and monitor moisture so damage does not keep growing. Rocky Top Restoration provides water removal in Knoxville for homes and commercial spaces.

Whole House Renovations

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When you want a complete refresh, we manage the work in phases to reduce disruption. From flooring and paint to kitchens and baths, Rocky Top Restoration helps Knoxville homeowners renovate with consistent quality throughout the home.

smoke damage restoration

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Smoke damage restoration often includes cleaning, deodorizing, and repairs to surfaces and contents. We focus on the areas that collect residue most and restore rooms step by step. Rocky Top Restoration helps Knoxville property owners recover after smoke events.

smoke damage restoration company

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Choosing a smoke damage restoration company means trusting a team with careful cleanup and repair. We document conditions, clean soot and residue, and rebuild impacted areas when needed. Rocky Top Restoration serves Knoxville with organized smoke restoration support.

smoke damage restoration near me

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If you’re searching for smoke damage restoration near me in Knoxville, we’re ready to help with a fast inspection and a clear plan. Rocky Top Restoration cleans smoke residue, treats odor, and repairs affected materials to restore your space.

smoke removal

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Smoke odor can linger long after visible damage is gone. We clean affected areas and use proven deodorizing steps to help clear the air throughout your property. Rocky Top Restoration handles smoke removal in Knoxville so the space feels comfortable again.

Rocky Top Restoration Reviews

Katina Hollman
Katina Hollman
5 ★★★★★
After a major water leak from our water heater, RTR dried the flooring, worked with insurance to get new floors put down and our hardwoods refinished. They are perfect! Additionally, I had them replace the cabinets and counters in our kitchen and they did a great job. Very happy with how everything turned out. Highly recommend them!
Cindy Venendaal
Cindy Venendaal
5 ★★★★★
Rocky Top is truly to top notch restoration company. We can’t say enough about the positive experience we had working with them. Gina supported us with challenging discussions with our insurance company and was always our advocate. She was so knowledgeable about the process that needed to be followed. Jacob was our project manager and was highly attentive. He was always available to answer our questions and ensured all work was completed to our satisfaction. The crew was absolutely fantastic and performed high quality work. Rocky Top embodies the culture of service excellence. I highly recommend Rocky Top for any of your construction or restoration needs.
Peter Mini
Peter Mini
5 ★★★★★
After a high wind storm caused damage to our rental cabin my insurance agent recommended Rocky Top Restoration. Gave them a call late in the day and received a call within a few minutes from Randall. It was after hours so I was surprised to get the call. Randall told me they would be out the next day. Sure enough a crew showed up and began working to clear debris and bring machines in to dry out the interior. By the afternoon there was a roofing company there to tarp the roof to keep any further rain out. Randall’s communication throughout the process was excellent. I always knew when they were coming and what they would do and accomplish. Within a few days all the debris was carted away, ac’s were repaired and interior was dry again. They opened up the walls, ceiling, took up flooring and took out the wet insulation to make sure they could dry out all the wet areas. I highly recommend Rocky Top Restoration for all your mitigation and restoration work.
Jerry Bond
Jerry Bond
5 ★★★★★
If you're searching for a company that truly works *for* you—not against you—to get things done on your behalf, look no further. I rarely write reviews, but when a business goes above and beyond, it's worth taking the time so others can benefit too. We’ve been genuinely blessed to have Rocky Top Restoration by our side during stressful and unexpected situations. Whether it was storm damage or a sudden leak that caused water damage in our home, they stepped in and took the worry off our shoulders. Don’t waste time trying to navigate it all yourself. Rocky Top Restoration are true professionals—not only in their restoration work, but in how they handle insurance companies. They know the system so well, they actually make the process smoother and less stressful. In today’s world, I don’t have time to manage contractors or chase down updates. Rocky Top keeps it simple. They take care of everything, and they do it with integrity and care. A huge thank-you to Allie and Jacob for their genuine compassion and responsiveness. When we needed help, they showed up—and that kind of service is rare.
Kimberly Ailor
Kimberly Ailor
5 ★★★★★
When I say the team members at Rocky Top Restoration are now like my family, believe me!! After an extensive 7 month renovation of my Mother's house (caused by an enormous tree falling on the home), I can definitely say that Gina, Jacob, Enrique and their entire team went above and beyond to repair all the damage that was caused. The home suffered damage to the roof, exterior brick, water damage, flooring damage...you name it, they fixed it! My Mother sadly passed away as renovation began and Gina and Jacob even came to pay their respect at her service. These people care about the job they are performing and they care about the people they are working for. Gina and Jacob would communicate with me daily/weekly, as needed, updating me and providing accurate estimates for the work as it was being done, and acted as a liaison between the insurance company and myself. Jacob and his guys took great care of Mom's home and made sure the property and its contents were protected when I wasn't on site. I knew if they were there working, everything was protected. This is a long review, but I just want anyone who is considering Rocky Top Restoration to know that they are focused on a getting their job done correctly and they are there to listen to your concerns. I am completely satisfied with the completed renovation. A job well done!
Ryan Worley
Ryan Worley
5 ★★★★★
Rockytop Restoration is an amazing company! Their work is professional and thorough! They stand behind their work even after it is completed. A year ago our house was seriously damaged from a tornado. Once RockyTop received the all clear to begin restoring our home they were amazing! Communication is very important in situations like this. We were kept in the communication loop from the very beginning.They made sure the foundation was safe and then began the work. They worked with the insurance company and did above and beyond all that we could have asked! They paid sooo much attention to detail! What an amazing company! All we can say is that you will not regret ever using Rocky Top! We sure don’t! Thankyou for all your hard work…. Jacob… Enrique…Will….Gina… and Allie. All are truly top notch!
Natalie Burns
Natalie Burns
5 ★★★★★
Everyone at Rocky Top Restoration was great to work with. They were friendly, knowledgeable and clean. When our kitchen flooded they were quick to get everything dry. They helped us completely redo our kitchen, from flooring to cabinet install and backsplash, they handled it all! Thank you Rocky Top Restoration.
Mark Geller
Mark Geller
5 ★★★★★
We used Rocky Top for our kitchen remodel and updating our hardwood floors/stairs, I would highly recommend them and we will definitely use them in the future. The crew at Rocky Top was professional, courteous, on-time, on-budget and cleaned up everyday before they left.
Dennis Cope
Dennis Cope
5 ★★★★★
Gina was great at working with the insurance company on our behalf and getting us started correctly. Jacob is a great project manager. All workers were on time as scheduled and did a great job repairing the damage from the water leak in the kitchen.
Sarah Schmid
Sarah Schmid
5 ★★★★★
If myself, a friend, or neighbor ever has to go through the process of working with a restoration company, I without hesitation recommend Rocky Top Restoration. They are people who care. I discovered a leak in the piping to my refrigerator and called Rocky Top Restoration -- I am so glad I did. Randall and Allie have been immensely helpful in navigating this entire stressful process. They took time on the weekend to assess the situation and provide advice. They quickly came up with an estimate that was competitive compared to the 2nd estimate I had received from another company for the same project. Once the process was to start, they subcontracted a company to assist in the removal of my granite counter tops without damaging them, quickly (and neatly) removed the damaged material and placed high quality drying equipment. Charles was in charge of the remediation project at my house and was professional and polite. Each day he checked in on the drying equipment and progress, which included days over the weekend. Overall, I'd rate the remediation process a 4.5. Although initially the team was extremely responsive (beyond my expectations), as the project has gone on, some of the communication has been slower or less complete. For example, I was hoping to receive an update (e.g. phone call) after the demolition phase had completed (e.g. what did they find, was anything unexpected). Instead, I had to initiate most of this communication and ask the questions to get answers on what to expect in terms of timeline and next steps. As a new home owner that also works outside the business of restoration, I had no concept of how things progress and wish I could have been told what to expect. However, with that being said- when I have had questions, Randall, Allie, and Charles have been more than willing to answer them. I have just had to learn to be more patient and understand that with water damage it is a long process. The remediation process has finished (again, very well done) and now I am waiting on the reconstruction, which understandably has a longer timeline. Again - If myself, a friend, or neighbor ever has to go through the process of working with a restoration company, I without hesitation recommend Rocky Top Restoration. They are people who care.
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About Rocky Top Restoration

Rocky Top Restoration is a premier water damage restoration and general contracting company serving the Knoxville area, including the address at 2339 Old Callahan Dr, Knoxville, TN 37912. The organization operates as a trusted property restoration partner for residential and commercial projects, providing a comprehensive suite of services that address both immediate emergency needs and long-term rebuilding goals. As a licensed construction company and restoration specialist, Rocky Top Restoration combines emergency response, meticulous mitigation, and high-quality reconstruction to help clients regain safe, functional, and beautiful spaces after damage from water, fire, mold, or other hazards. The team emphasizes clear communication, careful project management, and transparent budgeting, aiming to minimize disruption and maximize peace of mind for homeowners and business owners alike.

The company’s service philosophy centers on coordinated, client-focused solutions. From initial consultation and damage assessment to planning and design, permits and inspections, and final walk-throughs, Rocky Top Restoration guides customers through every step of the recovery journey. They offer formal project management, quality control, and comprehensive damage restoration services, including water damage restoration, flood cleanup, and storm damage repair, as well as fire and smoke damage restoration when required. In addition to emergency mitigation, they provide building construction and remodeling capabilities, encompassing home additions, kitchen and bathroom remodeling, basement finishing, and room conversions. Their restoration and construction scope extends to new construction and custom home builds, as well as multi-family developments and commercial construction projects, ensuring versatility across different scales and project types.

Rocky Top Restoration’s category and service offerings reflect a robust suite of capabilities. They perform water removal, water damage restoration, water damage-related cleanup and repair, and mold remediation, including mold removal and mold restoration. They also handle asbestos removal, hazardous material remediation, and biohazard cleaning and disinfection, ensuring safe environments for occupants and workers. Their remodeling and renovation services cover flooring, painting, and carpentry, along with room additions, home renovations, and whole-house renovations. The company’s capabilities extend to general contracting and architectural planning, enabling integrated solution delivery from design through construction. They are equipped to manage insurance coordination, provide budgeting and cost control services, and act as advocates throughout the claim and repair process to help clients navigate complex insurance interactions with confidence.

Client testimonials highlight Rocky Top Restoration’s commitment to service excellence, responsive communication, and high-quality workmanship. Customers describe the team as professional, empathetic, and dependable, with project managers and crew members who communicate clearly, stay on schedule, and deliver results that often exceed expectations. The company’s emphasis on integrity, attention to detail, and a client-centered approach positions Rocky Top Restoration as a reliable choice for both urgent restoration needs and comprehensive reconstruction projects in Knoxville and surrounding areas.

Water Damage Restoration Service

Rocky Top Restoration in Knoxville, TN provides expert water damage restoration with rapid response, thorough drying, mold prevention, and complete reconstruction to restore your home or business safely and efficiently.

Construction Company

Rocky Top Restoration’s Construction Company in Knoxville, TN delivers trusted building and remodeling services, combining craftsmanship, safety, and reliability to transform homes and commercial spaces with on-time, on-budget results.

Fire Damage Restoration Service

Rocky Top Restoration in Knoxville, TN offers expert fire damage restoration, safely assessing damage, removing soot, cleaning and deodorizing, and restoring your home to pre-loss condition with speed and care.

Upholstery Cleaning Service

Rocky Top Restoration in Knoxville, TN offers expert upholstery cleaning, removing stains, odors, and dirt from sofas, chairs, and fabrics with EPA-approved, safe solutions and fast-drying results for a refreshed, like-new finish.

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505 Dutch Valley Dr, Knoxville, TN 37918
SERVPRO of Rocky Hill, Sequoyah Hills, South Knoxville
★★★★★ 4.9 (677 reviews)
2444 Sutherland Ave, Knoxville, TN 37919
Patriot Restoration
★★★★★ 5.0 (272 reviews)
2804 Sutherland Ave, Knoxville, TN 37919
United Structural Systems
★★★★★ 5.0 (27 reviews)
4662 Holston Dr, Knoxville, TN 37914