Home - Tennessee - Knoxville - APEX RESTORATION DKI

APEX RESTORATION DKI

APEX RESTORATION DKI in Knoxville, TN provides expert water damage restoration with 36 services, focused on rapid, thorough mitigation and recovery.

Water Damage Restoration Service at 505 Dutch Valley Dr in Knoxville, TN 37918

Operational
★★★★☆
Rating: 4.4 based on 100 reviews
Address: 505 Dutch Valley Dr, Knoxville, TN 37918
Phone: 19314340877
Emails:
Brian Buckner (Regional Account Manager) - [email protected]
Byron Steele (Mitigation Supervisor) - [email protected]
Georgiana Farris (Owner, Apex Restoration) - [email protected]
Employees: 200
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Get Directions Call Now
APEX RESTORATION DKI

APEX RESTORATION DKI Services

24/7 Emergency Help

+

24/7 Emergency Help is a round-the-clock support service that provides fast assistance, guidance, and safety resources during emergencies, including urgent advice, crisis intervention, and direct contact to trained responders whenever help is needed.

24/7 Emergency Service

+

Immediate 24/7 emergency restoration services in Knoxville, Tennessee. We provide rapid-response dispatch for water, fire, and storm emergencies with a guaranteed 1-hour arrival. Our local team stabilizes your property and manages the insurance process from start to finish. Licensed and insured.

Board Up Repairs

+

Board Up Repairs provides temporary and permanent board-up services to secure properties after damage, replacing broken windows or doors, sealing openings, and safeguarding against weather and trespass until full repair or reconstruction can occur.

Boardup And Tarping

+

Secure your property with 24/7 emergency board-up and roof tarping in Knoxville, Tennessee. We provide immediate protection against weather and intruders following fire, storm, or impact damage. Our local team arrives fast to prevent secondary water damage and secure your site. Licensed and insured.

Commercial Restoration

+

Commercial Restoration is the process of cleaning, repairing, and restoring business facilities after damage from fire, water, floods, or wear. It includes assessment, cleanup, debris removal, structural repair, and protecting the site for safe, functional use.

Cover Up Damaged Roofs, Windows, Doors

+

Cover Up Damaged Roofs, Windows, Doors is a service that quickly protects and seals damaged building openings to prevent leaks, wind, or weather damage while repairs are planned or completed.

Dehumidification

+

Dehumidification is a service that removes excess moisture from the air to reduce humidity, preventing dampness and mold. It involves measuring humidity, using equipment to dry the air, and maintaining a comfortable, healthier indoor environment.

Disaster Cleanup

+

Comprehensive 24/7 disaster cleanup in Knoxville, Tennessee. We provide rapid response for residential and commercial recovery from water, fire, and storm damage. Our local team handles debris removal, site stabilization, and deep cleaning to begin the restoration process immediately. Licensed and i

Disaster Restoration

+

Disaster Restoration is a service that helps recover and rebuild a home or business after damage from fire, flood, storm, or other emergencies, including cleanup, drying, removing damaged materials, and restoring the space to safe, functional condition.

Emergency Response

+

Emergency Response is a service that provides rapid help during health or safety crises, coordinating trained responders, equipment, and communication to assess the situation, stabilize individuals, alert authorities if needed, and start rescue or medical care.

Fire & Smoke Damage

+

Fire damage cleanup, Emergency board up, Water damage cleanup, Smoke and soot removal, Odor removal, Contents restoration

Fire Damage Cleanup

+

Professional fire damage clean up and restoration in Knoxville, Tennessee. We provide 24/7 emergency response to remove soot, neutralize smoke odors, and clean structural surfaces. Our local team uses advanced techniques to salvage your belongings and prepare your home for reconstruction. Licensed a

Fire Damage Restoration

+

Fire Damage Restoration is a service that cleans up and repairs homes after a fire. It includes removing soot and smoke, securing debris, drying and sanitizing surfaces, rebuilding damaged areas, and restoring belongings to safer, livable condition.

Fire damage cleanup & repair

+

Expert fire damage cleanup and structural repair in Knoxville, Tennessee. We provide 24/7 emergency services for soot removal, smoke deodorization, and full property reconstruction. We work directly with insurance to restore your home or business to pre-loss condition. Licensed and insured.

Flooding

+

Flooding is a service that helps you send a large amount of data or messages at once to a target, often to test capacity or overwhelm a system. It involves rapid, repeated requests or transfers and can be disruptive, so it should be used responsibly and legally.

Insurance Restoration

+

Accidental & Emergency disaster restoration services, our network of Contractors work with many Insurance companies (Farm Bureau, State Farm, Allstate, USAA, Nationwide, MetLife, Hartford, Cincinnati, Auto owners, Erie, West Field, Chubb, Chartis, Ace, Amica, etc.)

Leaks

+

Leaks is a service that helps disclose or share information that was hidden or private, often about mistakes, security gaps, or organizational issues, through careful reporting, verification, and cautious publication to protect rights and accuracy.

Mitigate Damage

+

Expert 24/7 damage mitigation in Knoxville, Tennessee. We provide immediate intervention for water, fire, and storm damage to stop further destruction and lower repair costs. Our local team specializes in structural stabilization, moisture control, and site security to protect your investment. Licen

Mold Damage

+

Mold Damage service helps identify, assess, and remove mold growth in homes or buildings. It involves mold inspection, containment to prevent spreading, cleaning and sanitizing affected areas, and drying, with steps to prevent future moisture and mold recurrence.

Mold Remediation

+

Property Inspection looking for mold and moisture sources, Containing the mold damaged area from the non-affected areas of the structure, Finding and repairing the source or sources of moisture, Mold …

Mold Removal

+

Mold Removal is a service that detects and removes mold growth from homes or buildings, cleans affected areas, and treats surfaces to prevent regrowth, improving air quality and safety through expert cleaning and moisture control.

Mold inspection

+

Professional mold inspection and moisture testing in Knoxville, Tennessee. We provide 24/7 assessments using thermal imaging and air quality sampling to detect hidden growth. Our local team identifies the root cause of mold to provide a comprehensive remediation plan for your property.

Odor Removal

+

Odor Removal is a service that eliminates unpleasant smells from spaces or items using cleaning, deodorizing products, and sometimes odor-neutralizing technologies to restore freshness and improve air quality.

Property Inspection

+

Professional property damage inspections in Knoxville, Tennessee. We provide 24/7 emergency assessments for water, fire, and storm damage. Our local experts use moisture meters and thermal imaging to identify hidden issues and provide detailed documentation for your insurance claim. Licensed and ins

Property Restoration

+

Property Restoration is a service that repairs and renovates damaged homes or buildings, fixing water, fire, or weather damage, restoring structure, replacing materials, cleaning, deodorizing, and returning the space to a safe, habitable condition.

Remodeling

+

Expert home remodeling and property reconstruction in Knoxville, Tennessee. We specialize in restoring and upgrading kitchens, bathrooms, and basements following water or fire damage. Our local team combines high-quality craftsmanship with full-service structural repairs to renew your space. License

Restoration Company

+

Knoxville’s premier 24/7 restoration company for residential and commercial recovery. We specialize in turn-key solutions for water, fire, mold, and storm damage. From emergency mitigation to complete structural reconstruction, our local team handles every phase of your recovery. Licensed, insured.

Restoration Process

+

Restoration Process is a service that helps bring damaged or old items back to their original condition, using cleaning, repair, and careful preservation methods to restore appearance, function, and value while respecting the item's history.

Roof repair for storm & wind damage

+

Roof repair for storm & wind damage is fixing a roof damaged by bad weather. It involves assessing damage, replacing or patching shingles, repairing flashing and leaks, and restoring safety and weatherproofing after storms or high winds.

Sewage Problems

+

Professional 24/7 sewage cleanup and biohazard removal in Knoxville, Tennessee. We provide immediate response to sanitize backups, overflow, and septic failures. Our local team uses industrial-grade disinfectants and specialized PPE to safely eliminate pathogens and restore a healthy environment.

Smoke And Soot Removal

+

Professional smoke and soot removal in Knoxville, Tennessee. We provide 24/7 emergency cleaning to neutralize acidic soot residues and eliminate stubborn smoke odors. Our local team uses specialized HEPA vacuums and chemical sponges to salvage surfaces and prevent permanent staining after a fire.

Smoke Damage

+

Smoke Damage is a service that helps remove smoke smells, soot, and residue after a fire. It includes assessment, cleaning surfaces, deodorizing, and restoring belongings and rooms to safer, healthier condition.

Storm Damage

+

Tarp and board up, Tree and branch removal, Water removal and area drying, Roof inspections and roof repairs, Window repair or replacement

Tree Removal

+

Expert 24/7 emergency tree removal in Knoxville, Tennessee. We safely clear trees fallen on structures, power lines, or blocking access after storms. Our local team provides rapid tarping and debris hauling to prevent secondary water damage and restore safety. Licensed, insured.

Water Damage Cleanup

+

Water Damage Cleanup is a service that removes excess water, dries and sanitizes affected areas, and repairs or restores buildings after leaks, floods, or spills, preventing mold and further damage.

Window boardup

+

Window boardup is a service that covers broken or exposed windows with sturdy boards to protect a building from weather, pests, and break-ins, securing the opening until repairs can be made.

APEX RESTORATION DKI Reviews

Jennifer Houghton
Jennifer Houghton
5 ★★★★★
We used Apex for mitigation after a water leak, and they came highly recommended by our plumber. From start to finish, the experience was excellent. Jennifer in the central office was easy to work with, responsive, and helpful right from the beginning. The real standout, though, was Robert, who handled the day-to-day work of checking moisture levels. He was beyond phenomenal — incredibly kind, knowledgeable, and professional. Robert took the time to educate us, explaining why they were doing what they were doing, what to expect next, and how the insurance process typically works. He gave us clear timelines, communicated proactively (even calling if he was running late), and made a stressful situation feel manageable. We were genuinely impressed not just with the work, but with Robert as a human. Because of him, our experience with Apex was a very positive one, and we would absolutely recommend them. They did a lot more thorough of a dry out job then I would’ve thought necessary and I am so glad that we hired professionals for this.
Kristy Morical
Kristy Morical
5 ★★★★★
For a single mom that has never had water damage Robert made this experience much easier and doable with Apex Restoration DKI, and I want to specifically compliment Robert for his professionalism and expertise. From the moment he arrived to provide an estimate for mold remediation in the crawl space of my home, he demonstrated a deep awareness of the industry and clear knowledge of best practices. Robert, took the time to have it make sense to understanding the process while walking me through the details of the situation, explaining not only what was going on but also why his recommendations were best suited for my specific circumstances. Robert was so patient with my work calls always interrupting our walk troughs and him knowing that I work from home and he was able to do demo without me having to leave my home! His ability to balance technical knowledge with clear, understandable guidance gave me confidence that I was in good hands. Robert, went the extra mile with clean up and if I had questions after hours always kept me up to date and responded even after hours. It’s so rare to meet someone who combines professionalism, customer care, and industry know-how at such a high level. I would highly recommend Apex Restoration DKI — and Robert in particular — to anyone in need of mold remediation or related services. Thank you to Robert and Chris for all that you have done to make this process barrable.
Daniel Signa
Daniel Signa
5 ★★★★★
I had an outstanding experience with Apex Restoration DKI, and I want to specifically compliment Robert for his professionalism and expertise. From the moment he arrived to provide an estimate for mold remediation in the crawl space of my home, he demonstrated a deep awareness of the industry and clear knowledge of best practices. Robert took the time to walk me through the details of the situation, explaining not only what was going on but also why his recommendations were best suited for my specific circumstances. His ability to balance technical knowledge with clear, understandable guidance gave me confidence that I was in good hands. It’s rare to meet someone who combines professionalism, customer care, and industry know-how at such a high level. I would highly recommend Apex Restoration DKI — and Robert in particular — to anyone in need of mold remediation or related services.
Joshua
Joshua
5 ★★★★★
Highly recommended DKI to anyone needing work done. Jennifer handled the insurance company and made sure everything was perfect all throughout the remodel. We had a tree fall on our house and this company made sure we had a place to stay instantly, and immediately made sure all our belongings where ordially and Safley stored. Jennifer assisted us all through out the project, and made sure we where taken care of. Jennifer we thankyou.
Bev Sheffey
Bev Sheffey
5 ★★★★★
My apartment sprinkler system froze and busted. Needless to say water was everywhere. Robert and Austin arrived in a timely manner and went to work quickly. They not only got up the water but removed the wet carpet and padding. They were very friendly, professional and most of all very helpful in taking care of my things. A big thank you! Bev.
Brandy Brown
Brandy Brown
5 ★★★★★
⭐️⭐️⭐️⭐️⭐️ Robert was fantastic from start to finish. He clearly communicated what areas he was going to inspect and made sure we understood the process. He was incredibly thorough in checking the entire house for moisture issues, leaving no stone unturned. On top of that, he was genuinely friendly and easy to talk to, which made the experience even better. Although we didn’t end up needing their services this time, we truly appreciated the professionalism and care—and we will definitely reach out again if the need arises.
Alex Y
Alex Y
5 ★★★★★
My experience with them was in 2024 with remediating water damage and mold in my home, but they were a fast, reliable team that was great at communicating. I felt they really went above and beyond particularly with communicating daily— not only with me but with my insurance adjuster as well.
Shannon Stewart
Shannon Stewart
5 ★★★★★
Update: Apex's COO saw my bad review below and--wonder of wonders in the world of business!--asked his people to look into it. Apex DKI took it upon themselves to contact me, hear me out, and make things right. They are right now in the process of getting a team together to completely repair both problems at no cost to me--again, at the COO's instigation! Yes, I did run into a problem with one local part of the company, but it is wonderful that those in charge of the whole company agreed that it was a problem and are absorbing the cost of helping me. I have felt nothing but care, respect, and kindness from Andy Curtiss and Ken Chaney, who reached out to me, believed me, reassured me, and advocated for me. For the higher-ups in a company to make the effort when I had not contacted them directly speaks volumes of their character. I am sure that one Google review for a local branch really wouldn't affect the success of the company very much, so this concern seems to me to flow from the fact that they are people of integrity. When I was in the middle of fighting this battle, I was baffled by the company's A+ rating on Better Business Bureau. Now I understand it completely; it's well deserved. I am in awe and so, so thankful. Original post: When I hired Apex to deal with our water damage problem, I had already purchased the flooring we wanted to go over the repair (we discovered the water damage during what we thought would be a simple renovation project). Apex sent a team that seemed competent but could not speak a word of English. This lack of communication ended up a factor in what was to come. The team installed a damaged and patched vinyl plank in our bathroom floor—in a closet where it would not be as noticeable, but they never notified us in any way. They stayed quiet and I guess it was up to us to find it. They also installed a cracked/broken drawer in our new vanity without letting us know it was damaged, leaving us to discover it. We did find the drawer and get them to replace it. Unfortunately, we did not find the messed up plank in our closet until after we had signed off on the work. We also ended up having to replace our toilet. This would not be an issue at all, except that once we installed the new toilet, we found an ugly, badly cut vinyl plank that the new, slightly smaller toilet exposed. We had no way of knowing this was badly cut, since our old toilet was covering it until we had to get it replaced. When I contacted Joseph Oren, our project manager, about my disappointment with the quality of our repair, he implied that I should not have bought a smaller toilet (as if I could have anticipated) and gave me to understand that the problem in my closet was because I had not provided enough materials—so, kind of my fault. (They had never once raised any objections to us having already bought the flooring during the sales/quote process. And they never once told me they had run out of materials.) Since we had contracted Apex through our insurance company, we let the insurance company know about the shoddy work and lack of communication. The insurance company obtained a verbal promise from the project manager, Joseph Oren, that they would make it right. That was last September. We are still waiting in July of the next year. It seems we have been ghosted. We long ago bought more of the flooring materials in anticipation. We have reached out repeatedly to Joe Oren at Apex for updates. We keep getting told to wait and be patient. I am so tired of having to resurrect the issue over and over again with them. I am sure they are tired of me. It usually takes several annoying emails or texts from me to get any response at all. At this point, I would honestly feel bad if someone went with Apex and had the same experience. That is why I’m leaving this review. The photos are of the exposed messy cut under the toilet and of the uncommunicated patched vinyl plank in the closet.
Linda Wilson
Linda Wilson
5 ★★★★★
Robert was great! He responded quickly when giving my estimate. Unfortunately, my damage didn’t qualify for insurance and the minimum charge was outside my budget. He offered very helpful advice. I would highly recommend Robert!
R M
R M
5 ★★★★★
Robert came in after my house flooded and really got to work. What I thought would take months took Robert about a week. The awful smell was gone and the mold caused by the flood was clean and gone. I would hire Robert and Sarah to work for me in a heartbeat! Thank you for your hard work!!
Read more

About APEX RESTORATION DKI

APEX RESTORATION DKI is a comprehensive recovery and restoration service operating from 505 Dutch Valley Dr, Knoxville, TN 37918. Serving residential and commercial clients, the company focuses on rapid response, thorough remediation, and careful guidance through the restoration process. As a full-service restoration provider, APEX DKI handles water and fire damage, storm impact, debris removal, and ongoing mitigation with a strong emphasis on minimizing disruption and protecting property value. Their approach combines industry-leading techniques with clear communication to help customers understand each step from initial assessment to final restoration.

In the realm of Water Damage Restoration Service, APEX RESTORATION DKI offers 24/7 Emergency Help and 24/7 Emergency Service to address leaks, flooding, and moisture events promptly. They perform moisture mapping, dehumidification, and controlled drying to prevent further damage and reduce the risk of mold. The team conducts thorough property inspections, identifies hidden moisture sources, and coordinates with insurance providers to facilitate smooth claims. When water intrusion occurs, they implement board up repairs if necessary, along with boardup and tarping for temporary protection, ensuring that a property remains secure during the remediation process.

For Fire Damage Restoration Service and Fire damage cleanup & repair, the company provides comprehensive cleaning, odor removal, and smoke and soot remediation. They manage fire damage cleanup and restoration with an emphasis on safety, structural assessment, and reconstruction planning to restore both function and appearance. APEX DKI also addresses Roof repair for storm & wind damage and general Roofing Contractor duties, offering solutions from emergency tarps to permanent roof repairs, all aimed at preserving indoor comfort and exterior integrity.

Beyond water and fire scenarios, APEX RESTORATION DKI extends services in Roofing, Tree Service, and Window Installation Service to support multifaceted restoration projects. Their Tree Removal and Window installation capabilities complement property recovery, while their Window boardup service provides temporary stabilization where needed. The company emphasizes a careful, staged Restoration Process that covers mitigation of damage, mold remediation and removal if mold is detected, and full Property Restoration when conditions allow. They handle Remodeling and commercial restoration tasks, ensuring that spaces are returned to pre-loss or better condition with attention to quality and safety standards.

Client-focused communication stands out in customer experiences that highlight responsive coordination, insurance guidance, and dependable project management. Through skilled teams—including moisture technicians, project managers, and restoration specialists—the company aims to educate clients about the remediation timeline, provide proactive updates, and deliver reliable outcomes. The overall mission centers on restoring properties, supporting clients through challenging events, and maintaining high standards of professionalism and care in every restoration phase.

APEX RESTORATION DKI is committed to dependable service, rapid response, and methodical restoration practices that align with industry best practices. From initial inspection to final reconstruction, the company strives to minimize disruption, protect inhabitants, and return homes and facilities to safe, functional, and comfortable conditions. The Knoxville community receives a dedicated restoration partner that understands both the technical requirements and the human aspects of navigating property recovery after water, fire, or storm events.

Water Damage Restoration Service

APEX RESTORATION DKI in Knoxville, TN offers expert water damage restoration, rapid response, extraction, drying, mold prevention, and complete flood recovery to restore your home or business with minimal downtime and lasting peace of mind.

Fire Damage Restoration Service

APEX RESTORATION DKI offers expert fire damage restoration in Knoxville, TN, quickly mitigating smoke and soot, boarding up, content cleaning, deodorization, and complete recovery to return your home to safe, pre-loss condition with compassionate, reliable service.

Roofing Contractor

APEX RESTORATION DKI in Knoxville, TN offers expert roofing contractor services, including leak repair, roof replacement, and storm damage restoration. Trusted local specialists delivering quality, durability, and responsive, customer-focused service.

Tree Service

APEX RESTORATION DKI offers expert tree service in Knoxville, TN, providing safe trimming, pruning, removal, and storm damage cleanup with licensed professionals, modern equipment, and a commitment to safety and customer satisfaction.

Window Installation Service

APEX RESTORATION DKI offers expert Window Installation Service in Knoxville, TN, delivering precise fits, energy-efficient upgrades, and swift, reliable results to enhance comfort and curb appeal for homes and businesses.

Water Damage Restoration Services Near You

Clean Pros Carpet Cleaning
★★★★★ 4.5 (34 reviews)
448 N Cedar Bluff Rd #227, Knoxville, TN 37923
RestorePro Reconstruction and Restoration - Knoxville TN
★★★★★ 4.8 (36 reviews)
5227 N Middlebrook Pike, Knoxville, TN 37921
ACC Construction, LLC
★★★★☆ 4.3 (49 reviews)
717 S Peters Rd, Knoxville, TN 37922
SERVPRO of Rocky Hill, Sequoyah Hills, South Knoxville
★★★★★ 4.9 (677 reviews)
2444 Sutherland Ave, Knoxville, TN 37919