United Structural Systems

United Structural Systems Services

United Structural Systems Reviews

ANGELA HART

5 ★★★★★

The whole team at USS was wonderful . Matt was who I spoke to first about full encapsulation of my son’s new construction. Matt was so helpful and friendly and scheduled Levi to come out and help us decide what we needed to do. Levi was also extremely helpful and friendly and gave us several options and prices after he did the full inspection in the crawl space . Chris , and Peyton came out to do the actual encapsulation and they had it done in two days . They did a great job !!! This was a new construction and the yard was so muddy . I was very impressed that they didn’t get mud in the brand new white crawl space . They did not leave any thing that I had to clean up . They were so professional from the first call to the end result . If you’re looking for professional , educated, and dependable guys hire this company . Thanks again to all of you for making this encapsulation worry free.

Jan Click

5 ★★★★★

United Structural Systems delivered for us! We contracted services to eliminate moisture and to add a structural support in our crawl space in our home and our daughter’s residence as well through our project manager Dylan Jenkins. The work was completed exactly as specified by a 3 man team. These workers were skilled and professional (and friendly and courteous) during the entire job. Communication was excellent with phone calls for expected arrival times and thorough explanations for any questions we posed. Dylan remained responsive as well throughout the week. At the completion of the work, our property was left in perfect order and the results of their work were evident. The encapsulation and dehumidifier system are hard at work to keep our home environment in great shape. We are pleased with the results and can recommend USS (Dylan, Khalil, Bryan and Will) as a winning team for a job well done.

Gary Kahovec

5 ★★★★★

We are very happy with the crawlspace cleanup and encapsulation! The 3 man crew that performed the work were excellent!! They were very professional and respectful of our property. They were hard workers and everything that was in our proposal was accomplished to our utmost satisfaction! The price we were quoted was very reasonable for all the work they had to accomplish. We would definitely recommend USS for crawlspace and foundation work.

D M

5 ★★★★★

Alex and crew Micheal Dixon and Dylan were always on time, worked on over 17 joists, fixed the concrete garage floor, and encapsulated our crawlspace included the dehumidifier, not to mention the spraying of the microbes and completed everything within a week. Final touch was replacing the crawlspace doors as the final touch. Great crew to have with, integrity and respect. I'm glad we chose U.S.S. for the work, they did an awesome job. Thank you Dylan for taking care of our home with a great Team!!! We're seniors on a fixed income, and Dylan made it happen for an affordable price. Yes, We recommend USS!!! 👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻

Chris Kelley

5 ★★★★★

United Structural Systems did a great job. From the initial consult with Ryan through having the work completed was very easy to manage. The crew (Noah, Austin & Brandon) were very knowledgeable and kept me informed throughout the entire process. Matthew (manager) worked with me on rescheduling the work at my house on short notice and was very understanding. I would recommend United Structural Systems to anybody needing work in your crawlspace, basement and/or foundation repairs. May 20 Had a few minor issues after the work had been completed. Contacted Matthew on a Sunday night and had a callback first thing Monday morning. Austin arrived later that afternoon and we walked/crawl the majority of my crawlspace. Austin provided details of what was performed incorrectly and assured me that they would fix it. A few days later Austin was back and repaired all the issues and once again explained to me what he had done. Even with the issues, I still highly recommend USS, as it is hard to find a company that stands behind the work that they do.

Mark Richman

5 ★★★★★

USS was referred to me by a friend who they had completed a project for. I had some structural work done. Grant, Owen and Michael all professional and did an outstanding job. They showed up on time. They had all the right equipment and started when they said they would be here. They explained exactly what they were going to do and knocked it out. I was impressed how they cleaned up and put everything back together. I highly recommend USS Chattanooga.

Mike Kraynak

5 ★★★★★

USS did a great job of coming out for an inspection, presenting multiple options and discussing the pros and cons of each for a vapor barrier I was seeking for my crawl space. They communicated very well, keeping their install date, and did a great job on day of install with pre-arrival notice, and post install pictures and next steps. I did all of this on a property in Tennessee while I was in Chicago. I felt as if everyone had my best interest in mind during the whole process.

Eddy or Kelley Davis

5 ★★★★★

We hired USS to encapsulate our crawl space. We didn’t have any major issues, but the humidity was sometimes higher than we’d like to see it, so this was a preventative measure. Matt spent a good amount of time explaining the process and answering all of our questions. The price was less than the other companies we spoke with which was nice. We felt confident about the procedure and quality of materials that USS uses so they received our business. Alex, DJ and Harvey did the actual install. They seemed very attentive to the quality of work they were doing and they made sure we were pleased with it before they left the job site. Everyone we dealt with at USS, from sales to installers, was very respectful and professional. I would recommend giving this company a minute of your time if you’re looking into crawl space work.

Shandelle Clifton

5 ★★★★★

Professional from start to finish. Had foundation repair and waterproofing done. Very happy with the results, thank you to Brayden, Grant, Nick, and Matt for your services. They showed up on time and got everything done and kept me informed on the progress throughout the week. My house is 1930 and has had a serious water problem for a number of years. These guys came out and assessed the situation and explained to me the best options and as to why they were the best options given out situation. Crawlspace has been relined and looks great, and they even dida mold treatment. Thanks again crew, would highly recommend.

Rusty Wienk

5 ★★★★★

Matt and USS were easy to work with. They really helped me understand the issue and the right fix. I compared their plan to other companies, and it just made more sense.

About United Structural Systems

United Structural Systems (USS) is a Chattanooga, Tennessee based water damage restoration and structural repair company serving residential and commercial clients at 2108 S Watkins St, Chattanooga, TN 37404. The company positions itself as a comprehensive contractor offering a range of services designed to protect and stabilize buildings from moisture, water intrusion, and structural stress. As a trusted waterproofing and drainage partner, USS combines technical expertise with customer-focused service to address issues in crawlspaces, basements, foundations, and related concrete surfaces. The organization emphasizes prevention and long-term resilience, aligning its work with modern building science practices to minimize humidity, mold risk, and further deterioration. The service portfolio includes Water Damage Restoration Service, Concrete Contractor, Construction Company, Drainage Service, Contractor, and Waterproofing Service, reflecting USS’s capability to manage both the symptoms and root causes of moisture-related problems. Within this framework, USS offers concrete-related capabilities such as Concrete Leveling and Concrete Repairs, alongside foundation-focused work like Foundation Drainage and Foundation Repair. The company also provides Basement Waterproofing and Water & Moisture Control Services, underscoring its commitment to controlling moisture paths and preserving indoor air quality. In addition to waterproofing, the team conducts Crawlspace and Basement interventions, encapsulation projects, and dehumidification solutions to create healthier living spaces and protect structural integrity. Customer feedback highlights a reputation for professionalism, reliability, and clear communication. Clients frequently mention punctuality, thorough inspections, and the ability to present multiple actionable options with transparent pricing. Across project narratives, the USS crew—often described as skilled, courteous, and respectful—delivers encapsulation, vapor barriers, dehumidification systems, mold treatment, and complete cleanup with minimal disruption. Project managers and field teams are noted for coordinating schedules, keeping homeowners informed, and following through on post-install support. The testimonials emphasize that USS works with a sense of partnership, aiming to exceed expectations through thoughtful planning, quality materials, and meticulous workmanship. USS’s approach combines treatment of moisture control with structural stabilization. By integrating services such as Foundation Repair, Water & Moisture Control, and Drainage Solutions, USS aims to address both the immediate water-related concerns and the long-term stability of the property. The company’s offerings are designed to complement one another, enabling a cohesive strategy that reduces humidity, prevents water intrusion, and preserves structural components. The combination of technical capabilities, customer-centric communication, and a track record of dependable execution positions United Structural Systems as a locally focused partner for homeowners and builders dealing with crawlspace, basement, and foundation challenges in the Chattanooga area and surrounding regions. The team’s ongoing emphasis on professional conduct, high-quality installations, and aftercare support contributes to a reputation for value, trust, and long-lasting results.

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