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SERVPRO of Summerville

SERVPRO of Summerville provides professional water damage restoration services at 402 Old Trolley Rd Suite 117, Summerville, SC 29485. Comprehensive solutions for 32 service areas.

Water Damage Restoration Service at 402 Old Trolley Rd Suite 117 in Summerville, SC 29485

Operational
★★★★☆
Rating: 3.5 based on 15 reviews
Address: 402 Old Trolley Rd suite 117, Summerville, SC 29485
Phone: 18438716413
Emails:
Employees: 50
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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SERVPRO of Summerville

SERVPRO of Summerville Services

Advanced Restoration And Cleaning Equipment

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Advanced Restoration And Cleaning Equipment is a service that provides powerful tools and machines to restore damaged floors, walls, and items, remove stains, dry spaces quickly, and ensure thorough, professional cleaning after incidents like floods, fires, or mold.

Air Ducts & Hvac

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Air Ducts & HVAC is the service of cleaning, inspecting, and repairing home heating, ventilation, and air conditioning ducts and systems to improve airflow, efficiency, and indoor air quality.

Applied Microbial Remediation

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Applied Microbial Remediation is using beneficial microbes to clean up pollutants, waste, or contaminants. It involves selecting safe microbes, applying them to affected sites, and monitoring results to break down pollutants naturally.

Applied Structural Drying

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Applied Structural Drying is a process to quickly and safely dry out water-damaged buildings using specialized equipment, moisture meters, and targeted airflow to remove moisture from walls, floors, and structures while preventing mold and further damage.

Black Mold

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Black Mold is a service that identifies and removes mold growth in buildings, tests for mold types, and provides remediation steps to prevent future returns, improving air quality and safety for occupants.

Building Services

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Building Services refers to the design, installation, and maintenance of the systems that keep a building comfortable, safe, and functional—like heating, cooling, ventilation, plumbing, and electrical work, coordinated to meet code requirements and client needs.

Carpet & Upholstery

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Carpet & Upholstery cleans and refreshes fabrics like floors and furniture, removing dirt, stains, and odors using targeted cleaning methods, special solutions, and gentle machines to restore softness and appearance.

Carpet Cleaning

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Carpet Cleaning is a service that removes dirt, stains, and odors from carpets using vacuuming, washing, and sometimes stain treatments to make floors look fresh and feel soft.

Cleaning Services

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Cleaning Services are professional tasks that make a space tidy and fresh. It involves dusting, vacuuming, washing floors, cleaning bathrooms and kitchens, removing trash, and sometimes organizing or deep-cleaning to keep homes or offices neat and healthy.

Cleanup And Restoration

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Cleanup And Restoration is a service that removes damage, dirt, or hazardous materials and repairs or renovates spaces to restore them to a safe, clean, and usable condition.

Commercial Cleaning Services

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Commercial Cleaning Services are professional cleaning for offices and businesses, including sweeping, dusting, mopping, restrooms, trash removal, and sometimes window or carpet care, done on a regular schedule to keep workplaces clean and hygienic.

Commercial Fire Damage Restoration

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Commercial Fire Damage Restoration is a service that helps businesses recover after a fire. It includes assessing damage, removing debris, cleaning soot, removing smoke odors, and restoring structure, utilities, and contents back to safe, usable condition.

Commercial Mold Remediation

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Commercial Mold Remediation is a service that cleans and removes mold from business properties, stops moisture sources, uses safe containment and cleaning methods, and restores air quality to protect occupants and the building’s structure.

Commercial Storm And Major Events

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Commercial Storm And Major Events is a service that helps businesses plan for and respond to severe weather and large gatherings, coordinating safety, logistics, insurance, and communication so events run smoothly and risks are managed.

Commercial Water Damage

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Commercial Water Damage is a service that assesses and fixes water problems in business properties, including floods, leaks, and humidity. It involves water removal, drying, cleaning, deodorizing, mold prevention, and repairs to restore safety and function.

Drapes & Blinds

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Drapes & Blinds is a service that helps you choose, measure, install, and fit window coverings like curtains and blinds to enhance privacy, light control, and style in your home or office.

Fire & Mold Damage

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Fire & Mold Damage is a service that cleans up and restores spaces after fires and mold growth. It involves removing soot and water damage, drying and dehumidifying, sanitizing, repairing walls and ceilings, and testing to prevent future mold.

Fire Damage Restoration Services

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Carpet Cleaning

Fire damage cleanup & repair

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Carpet Cleaning

Hour Emergency Service

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Hour Emergency Service is a round-the-clock urgent care option that provides immediate medical help for sudden illnesses or injuries, offering quick assessment, essential treatment, and guidance on next steps or follow-up care.

Mold Damage Cleanup

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Mold Damage Cleanup is a service that removes mold growth after water damage, cleans affected areas, dries and dehumidifies, treats surfaces to prevent regrowth, and restores indoor air quality to keep your home safe and healthy.

Mold Remediation Cleaning Cleaning

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Mold Remediation Cleaning Cleaning is a service that removes mold growth from homes or buildings, cleans contaminated surfaces, fixes moisture issues, and prevents recurrence through sanitizing, containment, and proper disposal to improve indoor air quality.

Mold inspection

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A mold inspection is a service that checks a home or building for mold growth. A professional visits, looks for moisture problems, inspects areas like walls and ceilings, may take samples if needed, and then reports findings and recommendations.

Odor Removal

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Odor Removal is a service that eliminates unwanted smells from rooms, fabrics, or spaces. It involves identifying odor sources, using cleaning products, deodorizers, ventilation, or specialized treatments to neutralize odors and leave the area smelling fresh.

Property Damage Restoration

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Property Damage Restoration is a service that repairs and restores homes or buildings after damage from fire, water, storms, or mold. It includes assessing damage, removing debris, drying and cleaning, repairing structures, and restoring items to safe, pre-damage condition.

Residential And Commercial Restoration

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Residential And Commercial Restoration is a service that repairs and restores homes and businesses after damage from events like fires, floods, storms, or mold, including cleaning, rebuilding, and protecting your property to return it to its original condition.

Storm Damage Restoration

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Storm Damage Restoration is a service that helps repair and restore homes after storms, including water and wind damage, removing debris, drying, mold prevention, and rebuilding to restore safety and livability.

Structural Drying Technician

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A Structural Drying Technician uses specialized equipment to dry out buildings after water damage, removes moisture from walls, floors, and contents, monitors humidity and moisture levels, and prevents further damage or mold by following safety and drying protocols.

Vandalism & Graffiti

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Vandalism & Graffiti refers to the act of damaging property or creating drawings or writings on surfaces without permission, often involving spray paint or markers. It covers tagging, defacing, and illegal artwork, and typically involves cleanup or legal consequences.

Water Emergency

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Water Emergency is a rapid response service that provides urgent assistance during water-related crises, such as leaks, floods, or contamination. It involves quick assessment, containment, repairs, and prevention advice to restore safety and supply.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is a service that quickly removes standing water, dries and dehumidifies areas, and fixes affected building materials and systems to prevent mold and restore rooms to their original condition.

Water, Fire & Mold

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Water, Fire & Mold is a cleanup and restoration service that fixes damage from water leaks, fire and smoke, and mold. It includes assessment, containment, drying, cleaning, deodorizing, and repairs to restore safety and comfort in homes or businesses.

SERVPRO of Summerville Reviews

Margaret Sneed
Margaret Sneed
5 ★★★★★
Bill came out today and inspected my concern about mold in my house. Fortunately, it doesn't appear to be mold. However, he was so helpful in giving me informed guidance on what my next step should be. I am incredibly grateful and impressed with his candor and knowledge and would definitely call ServPro for any future issues.
Ashley Rugheimer
Ashley Rugheimer
2 ★★☆☆☆
Literally typed a novel on why I only give two stars and then it didn't post what I had to say… Long story, short, I don't recommend this company and will not be working with them again. Major lack of communication and professionalism.
Laura Stone
Laura Stone
1 ★☆☆☆☆
If there could be a rating lower than 1 star, I would give this. The owner, Reggie, was incredibly rude. I called on Friday. He asked to know my address, as I'm not in Summerville and live an hour away from any water mediation company. I texted him the address, stating once he let me know if he could come to my address, I would happily send him pictures. I heard nothing back. I called him finally mid morning Monday. He waffled a bit about coming out. Said he wanted pictures. I said great, he needed to confirm he could come out. He said not unless I could guarantee we could pay him our insurance deductible. Okay, so rude mark 1. But I can let that one go, as I'm sure he's been bitten by folks not doing this. We continued to speak. I mentioned my insurance company had stated they (Serve Pro) would move the heavy furniture out of the way. He said possibly, hence the need for the pictures. I said okay, so if they can't move the furniture, I'd need to arrange for my insurance company to provide someone to do so. He snapped at me and got ugly stating I was making it too difficult and if I'd just send him the pictures like he'd asked me to, we could find out. I told him I had at no time been ugly to him nor did I expect him to be so to me. I needed to make sure everything was provided for. His response was that I needed to find someone else to do the work. Which is very fine with me. He was highly rude and I would recommend others avoid this company. I now have several more days wasted trying to find someone to repair water damage.
Brooke E
Brooke E
5 ★★★★★
Servpro Of Summerville and his team member Rashad did a phenomenal job professionally cleaning my carpets and couch!! "The best part Reggie the owner came out on his day off and last minute to observe and give us an estimate within minutes of calling him". That same day he provided us with a filter and recommenations to follow to prevent further issues from the smoke. I recommend anybody in or out the area to use Servpro Summerville for restoration they are honest, have great prices, and willing to work with you quickly to get the job DONE RIGHT!!! Thank you, Servpro Of Summerville
Kimberly Townsend
Kimberly Townsend
5 ★★★★★
Reggie and his team at Servpro are incredible!!! They did a clean up for us at my grandmothers house and I couldn't have found a better set of people to do the job. They took great care of us and went above and beyond. I would definitely recommend them!!!
Barrus Hvac
Barrus Hvac
5 ★★★★★
Reggie and the team at ServoPRO Summerville are the best. Excellent customer service and they so what they say they will do. We do work for several restoration companies, but this is the company that we recommend to our customers. Keep up the good work!
A M
A M
5 ★★★★★
I was in a bind in regards to my freezer going out. Reggie and his assistant came out and did a fantastic job with the removal and helping me out. I appreciate the quick job they did and within the day of the call being available. I would recommend them for the work.
Terah Donahoo
Terah Donahoo
1 ★☆☆☆☆
Reggie came out and at first I was really impressed and optimistic. They were removing a subfloor in my laundry room. They did not properly contain the area and the mold go all into out house. They used plastic sheeting with duct tape (not all the way around. Also the tape took off pieces of our drywall wherever it was applied!). Reggie said when he left, it would be around $200, but somewhere in the conversation I said please let me know at any point if it's going to be above $300 because we can't afford that. He sent a guy out and he didn't have the proper tools on him and left jagged edges of the subfloor all the way around the perimeter. It was basically like, "Woops. too bad." (We had $100 added to both quotes we got to remove what he left.) Reggie came after he was finished. It was one guy for three hours exactly, not contained, not done properly. I could hear him because they accidentally left the door cracked, but he did not realize. He said, "ah, just go ahead and charge them $300!" About a month later, we had a lot more mold. I then filed a claim with my insurance since the numbers were now much above our deductible. I called to ask for an invoice (because they never gave us one! I think they said they'd email it) and he said he could not find me in their work, but he remembered me. He called me back and said he would get it to me. Then I never saw it, and that was months ago. Were now looking for remediation company again and I remembered I never left my review. I just wanted to warn someone like I wish I had. He may know much and he may be good himself, but we did not experience that at all in the end.
Valerie O'Kane
Valerie O'Kane
5 ★★★★★
I called And spoke to a Reggie. I wasnt even a paying customer at that point and he was so kind, knowledgeable and honestly just plain amazing. I never ever leave reviews but he 10000% deserves one. Thank you so so much for your help and guidance! I would Gladly recommmend anyone to your services when they need it. Thank you again. Excellent customer service.
Cathy Silvas
Cathy Silvas
1 ★☆☆☆☆
We had a leak under the sink. It caused the bottom of the cabinet to detached and it's open now at the back. The smell was pretty bad from the leak..we contacted a mold testing company to test the area for mold..the area came back with 4 types of bad mold. The report gave a details how to get the mold remedied.. We contacted Servepro. Sent the mold report to them. Never heard back. Tried to call them to see if they got the report. Never heard back.. called several more times. Finally got someone to set up an appointment. Omg.what a waste of time. The guy comes out. Looks under the sink and was only here maybe 10.mins if that. And that's talking walking in the door to the kitchen. He looks under the sink. Says its not bad, and that the mold testing company we hired..their report was in accurate..this company is an accredited company in mold testing. It took over a week to get test results. He comes.in and says oh the mold.you have everyone has mold. And this is not bad. Just spray some lysol under there. There is nothing we can do for you. And he left. 10 mins tops. So don't waste your time with this company. The smell.is so bad now it causes your eyes to water and throat issues. We had to seal it up with tape and plastic. And he wasted our time coming here. So if you want your time wasted. Call them apparently a mold report doesn't mean anything and they can know in mins that there is no problem. When it takes a time to get test results on mold. What a joke.. call them if you want your time wasted.
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About SERVPRO of Summerville

Situated at 402 Old Trolley Rd Suite 117, Summerville, SC 29485, SERVPRO of Summerville provides comprehensive water damage restoration and related cleaning services to residential and commercial clients in the area. The company offers a broad range of capabilities designed to quickly assess, stabilize, and restore properties after water events, fires, and other emergencies. Their team leverages advanced restoration and cleaning equipment to facilitate efficient drying, cleanup, and odor control, helping to minimize secondary damage and tenant disruption. In addition to water damage restoration, they provide air duct cleaning services to improve indoor air quality and support overall building maintenance.

As part of their service philosophy, SERVPRO of Summerville emphasizes applied microbial remediation and mold-related services when needed, including mold damage cleanup, mold remediation cleaning, mold inspection, and addressing black mold concerns. The organization also coordinates with building services to support large-scale projects, ensuring that structural drying, salvage, and decontamination steps are executed with attention to safety and regulatory standards. Their carpet and upholstery cleaning offerings, including carpet cleaning and upholstery cleaning, help restore textiles to pre-loss condition and remove embedded residues that can accompany water and smoke events. Drapes and blinds cleaning is also available to address contents affected by moisture or smoke odors.

The team handles both residential and commercial restoration needs, including commercial water damage, commercial fire damage restoration, and commercial mold remediation. They provide emergency response services, including hour emergency service, to respond to urgent situations and stabilize damage promptly. In many cases, they perform odor removal, deodorization, and deodorizing treatments to restore comfort and livability after water or smoke incidents. They also address miscellaneous cleaning and restoration tasks such as cleaning services, cleaning and restoration for pollutants, vandalism and graffiti cleanup, and general property damage restoration. The company supports storm damage restoration and major events, ensuring clients receive timely, professional assistance during emergencies.

Customer experiences highlight a range of interactions, from positive feedback praising responsive, knowledgeable guidance and thorough carpet and upholstery work, to critical reviews centered on communication and service expectations. The staff at SERVPRO of Summerville strives to balance technical expertise with compassionate customer service, aiming to guide clients through the remediation process with clarity and candor. By focusing on residential and commercial restoration, structural drying, and a comprehensive suite of cleaning and remediation services, the company positions itself as a versatile partner for property recovery, maintenance, and protection against future incidents.

Water Damage Restoration Service

Professional Water Damage Restoration Service by SERVPRO of Summerville in Summerville, SC. Our licensed experts rapidly assess, extract, dry, and restore homes after floods, leaks, or storms, using advanced equipment to minimize damage and prevent mold, with 24/7 emergency support.

Air Duct Cleaning Service

Air Duct Cleaning Service by SERVPRO of Summerville in Summerville, SC removes dust, allergens, and contaminants from your HVAC system, improving indoor air quality and energy efficiency with professional, thorough cleaning and moisture prevention.

Carpet Cleaning Service

Reliable Carpet Cleaning Service by SERVPRO of Summerville in Summerville, SC. Our licensed technicians use advanced equipment to remove stains, odors, and deep-down dirt, restoring freshness and prolonging carpet life with safe, efficient, and efficient cleanup solutions.

Fire Damage Restoration Service

Fire Damage Restoration Service by SERVPRO of Summerville in Summerville, SC, quickly cleans up and restores fire-damaged homes and belongings, handles soot, smells, and structural recovery with 24/7 emergency response and professionals you can trust.

Upholstery Cleaning Service

Professional Upholstery Cleaning Service by SERVPRO of Summerville in Summerville, SC. We restore fabrics, remove stains, and refresh sofas, chairs, and more with advanced equipment and safe, effective techniques for residential and commercial spaces.

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