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A&I Fire and Water Restoration

A&I Fire and Water Restoration provides comprehensive water damage restoration services at 4600 Ruff Rd B, North Charleston, SC 29418. Trusted experts offering extensive solutions for quick, thorough recovery.

Water Damage Restoration Service at 4600 Ruff Rd B in North Charleston, SC 29418

Operational
★★★★★
Rating: 4.5 based on 34 reviews
Address: 4600 Ruff Rd b, North Charleston, SC 29418
Phone: 18437204900
Emails:
Amanda Haddaway (Director Social Media And Marketing) - [email protected]
Alison Privette (Marketing Associate) - [email protected]
Angel Mercedes (Sales And Marketing Executive) - [email protected]
Employees: 10
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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A&I Fire and Water Restoration

A&I Fire and Water Restoration Services

24 Hour Emergency Board Up

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In the event of fire damage, insurance companies often require policyholders to minimize damages to prevent additional harm. A&I specializes in securing homes and businesses to prevent further damage in unfortunate situations.

A Mold Inspection

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A Mold Inspection helps identify visible mold, moisture sources, and indoor air quality concerns in a home or building. A pro inspects areas, takes samples if needed, and provides findings and recommendations to improve health and safety.

Basement Flood

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Basement Flood is a service that helps prevent, detect, and manage water intrusion in basements. It involves assessment, drainage setup, sump pumps or barriers, moisture control, and quick response plans to keep basements dry and safe.

Content Cleaning

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After packing, inventorying, and transporting your belongings to our facility, we take great care to clean them thoroughly. We use a range of cleaning solutions, including chemical sponges and ultrasonic machines, to ensure your valuables are treated with utmost care.

Drying & Dehumidification

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Drying and dehumidification are important steps in flood cleanup to prevent mold growth and further damage to your home. Drying involves removing excess water and moisture from affected areas, while dehumidification involves using equipment to reduce the humidity level in the air.

Electrical Fire

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Electrical Fire is a safety service that explains how electrical fires start, how to prevent them, and what to do if one occurs, including proper wiring practices, fire prevention tips, and emergency steps to reduce risk.

Emergency Board Up

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Emergency Board Up is a quick service that covers broken windows or doors with sturdy boards to secure a property after damage, preventing weather, theft, or further harm, while temporary measures are arranged for permanent repairs.

Emergency Response Available

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Emergency Response Available is a service that provides rapid help during crises, such as medical, safety, or disaster events. It involves quick alerting, trained responders on standby, coordinated teams, and efficient communication to reduce harm and resolve the situation.

Fire And Water Damage

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Fire and Water Damage is a restoration service that helps recover homes and businesses after fires or flooding. It includes assessing damage, cleaning soot and water, drying, deodorizing, and repairing structure and contents to restore safety and usability.

Fire Disaster

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Fire Disaster is a service that helps respond to and manage fires, including prevention guidance, emergency alerts, firefighting coordination, evacuation support, and post-fire recovery planning to protect lives and property.

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that removes soot, smoke and water damage from a fire, cleans and sanitizes affected areas, and restores structure and finishes, including rebuilding, painting, and replacing damaged materials.

Flood Damage

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Flood Damage is a service that assesses, cleans, and repairs property affected by water intrusion from floods, restoring safety and usability. It includes water extraction, drying, mold prevention, and repairs to walls, floors, and structure.

Flood cleanup

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Flood cleanup is the process of removing water, drying out spaces, and cleaning and sanitizing after a flood to prevent damage and mold. It involves pumping out water, removing wet items, drying rooms, and disinfecting surfaces.

Flood restoration

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Flood restoration is the process of cleaning up water damage after floods, drying and dehumidifying rooms, removing damaged materials, sanitizing to prevent mold, and restoring you home to its pre-flood condition.

Flooring

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Flooring is the service of installing or replacing the floor in a room or building, covering surfaces with materials like wood, tile, laminate, or carpet. It involves measuring, preparing the surface, cutting pieces to fit, and finishing for a durable, smooth surface.

Flooring Restoration

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Flooring Restoration is a service that revives worn floors by cleaning, repairing, sanding, staining, and sealing to bring back their shine and protect them for longer, using proper tools and finishes for wood, tile, or laminate floors.

Flooring Restoration or Replacement

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Depending on the damage after a fire disaster, we will either repair or replace the floors in your home or business. At A&I, we prioritize treating each customer with care and guidance on the safest decisions for their property.

Home Maintenance

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Home Maintenance is a service that helps keep your house in good shape, with regular checks and small fixes. It involves tasks like inspecting systems, cleaning, scheduling repairs, and preventing problems before they become costly.

Home Repairs

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Home Repairs is a service that fixes and maintains your house, including tasks like patching walls, fixing leaky faucets, repairing appliances, and handling small projects to keep your home safe and running smoothly.

Hour Emergency Response

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Hour Emergency Response is a rapid, around-the-clock service that provides urgent help and communication with responders, assesses immediate needs, coordinates on-site or remote support, and ensures swift actions to protect people and property during emergencies.

In Home Restoration

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In Home Restoration is a service that repairs and renovates damaged or aging parts of your house, such as ceilings, floors, walls, and fixtures, restoring safety, appearance, and value through skilled repairs, moisture control, and cosmetic improvements.

Insurance Claims

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Insurance Claims is a service that helps you report a loss or damage to your insurer, gather evidence, submit forms, and track the payout process to get you compensation or coverage according to your policy.

Mold Containment

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Properly containing discarded materials is crucial during mold remediation. Our experts determine the appropriate steps to avoid contaminating other areas and ensure the safety of the building and its occupants. We tailor the containment measures for each job to ensure maximum effectiveness.

Mold Damage

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Mold Damage is a service that detects, removes, and cleans up mold growth caused by water leaks or moisture. It involves inspection, containment, mold removal, air treatment, and moisture repair to prevent health issues and future growth.

Mold Demolition

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Often, there are porous materials with excessive mold growth that need to be discarded. Using the correct type of containment materials and procedures stops spores from spreading throughout a structure.

Mold Prevention

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Mold Prevention is a service that helps stop mold growth in homes or buildings by inspecting for moisture, fixing leaks, improving ventilation, and using treatments to keep surfaces dry and safe for occupants.

Mold Remediation

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Mold Remediation is cleaning and removing mold from spaces, fixing moisture problems, and treating affected areas to prevent regrowth, protecting indoor air quality and the health of occupants.

Mold Removal

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Mold Removal is cleaning and treating areas with mold growth to remove visible mold, stop its spread, and address moisture sources. It Includes assessment, containment, safe removal of moldy materials, cleaning, and steps to prevent future growth.

Mold cleaning

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Mold cleaning is removing mold growth from surfaces to improve air quality and prevent damage. It involves inspecting areas, safely cleaning or treating affected materials, using protective gear, and sometimes treating with antimicrobials to prevent recurrence.

Mold damage restoration

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Mold damage restoration is a service that cleans up mold growth after water leaks or moisture problems, removes affected materials, dries the area, treats with antimicrobial solutions, and restores the space to its original condition to prevent recurrence.

Mold inspection

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Mold inspection is a professional check for visible mold and hidden moisture problems in a home or building. It involves visual checks, moisture readings, and sometimes sampling to identify mold sources, extent, and needed remediation steps.

Mold mitigation

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Mold mitigation is a service that removes mold growth from homes after water damage, plus cleaning, odor control, moisture assessment, and steps to prevent recurrence, such as drying, sealing, and fixing leaks.

Mold remediation

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Mold remediation is cleaning and fixing areas affected by mold growth to remove mold, prevent its return, and protect indoor air quality. It involves identifying moisture sources, containing the area, removing moldy materials, cleaning surfaces, and repairing leaks.

Odor And Soot Removal

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Odor And Soot Removal is a cleaning service that removes smells and soot from homes or buildings, using specialized equipment and deodorizing agents to improve air quality after fires, smoke, or odor-causing events.

Odor Elimination

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Odor Elimination is a service that identifies and removes unpleasant smells from spaces or items using cleaning, deodorizers, and purification methods to restore freshness and improve air quality.

Office Cleaned

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Office Cleaned is a professional cleaning service for workplaces, handling dusting, vacuuming, trash, surface sanitizing, and restocking essentials to keep your office neat, hygienic, and ready for work each day.

Ongoing Maintenance Services

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Ongoing Maintenance Services means regular, hands-on care to keep your systems running smoothly: scheduled updates, performance checks, bug fixes, backups, security monitoring, and quick support to prevent problems before they impact you.

Ozone Treatment

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Our facility has an ozone chamber that effectively removes odors from your items, leaving them smelling fresh and free of any unpleasant scents. Our ozone chamber targets the source of odor-causing substances, such as smoke, to achieve a permanent odor elimination.

Pack, Inventory, Storage of Contents

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Our team of experts will collaborate with you and your insurance adjuster to pack and document your personal belongings. We'll then transport them to our facility for cleaning and storage.

Remodeling And Renovations

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Remodeling and Renovations is the service of updating or improving an existing space, such as changing layouts, updating fixtures, replacing surfaces, and upgrading systems to enhance function, style, and value.

Removing Moisture

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Removing Moisture is a service that reduces excess water from spaces or materials. It involves drying, dehumidifying, and monitoring humidity to prevent mold, damage, or unused moisture, creating a safer, drier environment.

Repair Or Replace

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Repair Or Replace is a service that helps you fix a broken item or swap it for a new one. It assesses the damage, offers repair options, or purchases a replacement, and handles the process to restore functionality with clear guidance and support.

Repairing And Rebuilding

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Repairing And Rebuilding is a service that fixes damaged items and then restores or reconstructs them to working or original condition, often restoring structure, function, and appearance through replacement parts, tuning, and careful restoration.

Repairs And Renovations

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Repairs and Renovations are services that fix or improve buildings, rooms, or fixtures. It involves repairing broken components, updating finishes, upgrading systems, and making spaces more functional or stylish to meet current needs.

Residential And Commercial

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Residential And Commercial is a service that covers housing and business property needs, including maintenance, repairs, cleaning, and improvements for homes and offices to keep them safe, functional, and well-kept.

Restoration And Replacement

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Restoration and Replacement refers to fixing or renewing worn, damaged, or missing parts of a product or structure, bringing it back to its original condition or upgrading components for improved performance and longevity.

Restoration Cleaning

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Restoration Cleaning is fixing and restoring damaged spaces after events like floods, fires, or storms. It involves assessing damage, removing debris, drying, cleaning, disinfecting, and repairing structures and belongings to return them to their pre-loss condition.

Restoration Process

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The Restoration Process is a service that helps repair and renew damaged items, restoring their original look and function. It involves assessment, cleaning, repairing, and finishing to return the item to its best possible condition.

Restoration Project

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The Restoration Project helps communities restore historical buildings, green spaces, and local traditions by organizing volunteers,fundraising, skilled trades, and planning to preserve heritage and improve safety and usability.

Smoke Odor Removal

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Smoke Odor Removal is a service that eliminates lingering smoke smells from homes or spaces using cleaning, odor-neutralizing treatments, air purification, and ventilation to restore fresh air and improve indoor air quality.

Smoke Odor and Soot Removal

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If not addressed carefully and thoroughly, smoke odor and soot can have long-term effects. Our rigorous and thorough process ensures complete elimination of smoke and soot effects on your home or business so they're not visible to the eye (or nose).

Specialty Services

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Specialty Services is a focused set of expert care options tailored to specific needs, involving skilled procedures, personalized plans, and specialized equipment or expertise to deliver high-quality, targeted results.

Spot and Stain Removal

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We provide a variety of stain removal services to address any remaining spots from water damage. Our skilled experts and advanced equipment are prepared to handle all types of stain removal needs.

Storage Of Contents

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Storage Of Contents is a service that securely stores and preserves items, data, or media for safekeeping, organized access, and convenient retrieval when needed, often with labeling, inventory, and protection against damage or loss.

Structural Cleanings

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Cleaning a structure can sometimes be enough for mold remediation, as mold doesn't grow on non-organic materials. Sometimes, mold growth is caused by excess dirt and dust in the structure. Our professionals can identify the cause of mold, and remove it to effectively get rid of the mold problem.

Structural Damage

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Structural Damage is a service that inspects and assesses harm to a building’s framework, such as beams, walls, and foundations, to identify what is damaged, how severe it is, and what repairs or reinforcements are needed to restore safety and stability.

Structural Repairs

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Structural Repairs are fixes to the main parts of a building, like walls, beams, and foundations, to restore strength and safety after damage or wear. It involves inspection, planning, and careful repair work using appropriate materials and methods.

Structural Repairs & Reconstruction

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Standing water can permeate floor coverings, penetrate sub-floors, and absorb into walls and furniture by following the path of least resistance.

Water And Fire Restoration

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Water And Fire Restoration is a service that repairs homes after water damage or fire, removing water, drying areas, cleaning soot and smoke, fixing structural damage, and restoring materials to their original condition.

Water Damage Clean

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Water Damage Clean is a service that quickly removes excess water, dries the area, and cleans and sanitizes to prevent mold. It includes water removal, dehumidification, drying, deodorizing, and basic sanitation to restore safe, dry spaces.

Water Emergency

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Water Emergency is a service that provides urgent help and resources when water systems fail or flood, including quick repairs, safe water access, cleanup guidance, and support to protect health and restore normal water services.

Water Leak

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Water Leak is a service that detects and repairs hidden or obvious water leaks in homes or buildings, using inspection, testing, and repairs to stop dripping, fix damaged pipes, and prevent water waste and further damage.

Water Pipe

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Water Pipe is a service that connects water lines to create a continuous plumbing system, involving sizing, fitting, and installing pipes and fittings, testing for leaks, and ensuring safe, compliant water flow for a building or project.

Water Remediation

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Water Remediation is cleaning up or treating contaminated water or a water-damaged area to remove pollutants, restore safety, and prevent mold or further damage. It involves assessment, containment, filtration, drying, and disposal of waste.

Water Restoration Help

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Water Restoration Help is a service that quickly assesses and fixes water damage, removes excess moisture, dries affected areas, sanitizes to prevent mold, and restores your home or business to its normal condition after floods, leaks, or spills.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is a service that removes standing water, dries and disinfects affected areas, removes damaged materials, and restores your home or business to its pre-damage condition, including repairs to structure, walls, and finishes.

Water damage-related mold removal

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Water damage-related mold removal is cleaning up mold growth caused by leaks or flooding, drying affected areas, removing contaminated materials, using fans and dehumidifiers, and applying treatments to prevent regrowth to restore a safe, dry space.

Water removal

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Water removal is a service that quickly dries out wet areas after spills, leaks, or floods. It involves removing standing water, drying surfaces with pumps and industrial fans, and ensuring dampness is reduced to prevent damage and mold.

A&I Fire and Water Restoration Reviews

CME
CME
5 ★★★★★
As a frequent customer (Property Managenent), I am always confident that our residents will be well served. They arrive quickly, assess the situation and help me plan and execute the appropriate remediation for mold, water or fire damage. Detailed communication, including photos and itemized invoices are a bonus!
IOP Escapes
IOP Escapes
5 ★★★★★
We had a major pipe break during Christmas season. I called A&I first, and they left their Christmas party to come take care of our disaster. We will definitely use them again!
Denise DeBerardino
Denise DeBerardino
5 ★★★★★
Geez, the way this review went originally didn’t let me speak. I’m not so interested in stars but customer service and I can honestly say I have NEVER had a better provider when I was in crisis. When I say crisis, my brand new construction home had a crappy installer of my very expensive refrigerator and he cut both water tubings to the water dispenser when he cut it out of the box. This by a GE monogram provider. So water leaked and leaked into my new house and down to the garage level . I finally saw there was an issue and GE did finally help but only with correction of that issue. A&I fire and water restoration came to our rescue and Chad E. was just incredibly efficient and just so nice kind. We are freaking out and he was there not to just supply remediation of this disaster in a new construction home, but took the time to explain what he was doing , guide and explained every step of the way. Such a nice manner this young man had. Didn’t rush or blow us off, he was patient and just polite and respectful. I told my husband , “ his mama should be proud.” My house and the ridiculous leak is still drying out but Chad saved us . I do have photos but I am hesitant to post. I need my warranty to do what it is supposed to. I would use these folks again in a heartbeat. Well, maybe only Chad .I only say that because he’s the only fellow I know. I’m guessing this company is 100% all the way!
Anna Grover
Anna Grover
5 ★★★★★
Myself and family would like to take a moment out of our day to recognize, Ryan Lear. From the time he introduced himself we knew he cared. He went over and above in helping us with our situation. Unfortunately, anymore it is so hard to find good communication skills with anyone that is looking for issues that is so very important to us. Not for Ryan. He listened ,answered every question to our understanding and took extreme care in his walk through to help locate where are issues were coming from. All I can say is any customer who gets Ryan, be rest assured you have the right person on the job. As for his company A&I Fire & Water Restoration, you are blessed to have an employee who goes beyond to make sure he leaves his customers with a peace that is so needed in times like this. Thank you so very much Ryan for your time and expertise. Sincerely, The Grover Family!
Tara Sheridan
Tara Sheridan
5 ★★★★★
As a Property Manager of a multi million dollar real estate group, when we experience any water emergencies, we use A&I Fire and Water Restoration! They respond immediately and prevent further water damage. Jennifer DiCenzo (My account executive) goes over and above!
Stephanie Felder
Stephanie Felder
5 ★★★★★
We used A&I when our office flooded. I have nothing but great things to say about this company. Jake & Ron have been phenomenal during this process. They communicate well and do great quality work. Highly recommend and will be using them in the future.
Melanie Duncan
Melanie Duncan
1 ★☆☆☆☆
When A & I first worked with us to assist with the flooding in my mother's condo unit, they were great. Ryan came in quickly and reassured my elderly mother that they would help us through every point of the process. The other guy, Will, said they would work with the insurance company, they would dry out the unit, and bring in someone to assess the electrical system and appliances and bring in a contractor to get us an estimate and to make the repairs on the unit. I should have known better because he went on and on about how they are all about customer satisfaction. I planned to go with them because, as I told them multiple times, we were under a time crunch because our insurance company was moving out of South Carolina and we only had two weeks to do everything because otherwise there would be a lapse of insurance. They spent an entire three or four days drying out the unit with their equipment, cut holes in the walls and ripped out the baseboards to dry the walls out but they got in and did that quickly. They asked that I sign an assignment of insurance proceeds document which I did because they were going to do all the work. When Will told me the unit was dry, my mother moved back in until the repairs could be done. They told us their estimator assessed the place and would get us an estimate for the repairs in a few days. Then nothing. I texted them multiple times for multiple days for more than a week to ask for the estimate and they never responded. I waited more than a week trying to give them the benefit of the doubt but finally I gave up and had to look for another contractor and electrician to do the work they promised to do. Then I had to ask those guys to rush because I had wasted so much time waiting to hear back from A&I and my insurance was about to lapse. Unfortunately, the repairs did take more time than we had and my insurance did lapse. I am not sure what happened with A&I. If they did not want to do the repair work, I wish they would have just told me early on instead of wasting my time and ultimately causing my insurance to lapse. I did get an invoice in the mail from them for more than $3k for the drying out they did, assuming the unit was actually dried. No one came back to assess to what extent that was done. What started out as a possibly positive experience, instead turned into a bazaar and frustrating one.
Tony Brown
Tony Brown
5 ★★★★★
I have used A&I Restoration several times at our busy condominium building for water damage cleanup and moisture inspections. They have always been extremely responsive, fast and professional. Will, Ryan and the whole team at A&I are reliable and easy to work with. I would definitely recommend their services!
Emily S.
Emily S.
5 ★★★★★
I recently contacted and used A&I Restoration to do a COVID disinfecting of my apartment. I had a family member stay in my apartment to quarentine from returning from Europe recently and contacted A&I to do a disinfecting of my unit when they left. They were on time, and it was quick and painless. Ryan showed up on the dot and I was informed once they completed. I was amazed that my apartment smelt so good after the servicing and it 100% put my mind at ease during these unprecedented times. I will use A&I over and over again and will recommended to all my friends and family members.
s cassell
s cassell
5 ★★★★★
Rob Davis, my project manager was very helpful in organizing all the repairs I needed done after tornado damage. He was polite , courteous, and reliable. He kept me informed on various repair projects that were ongoing. I would recommend A&I.
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About A&I Fire and Water Restoration

A&I Fire and Water Restoration is a trusted Water Damage Restoration Service located at 4600 Ruff Rd B, North Charleston, SC 29418, serving both residential and commercial clients with a comprehensive suite of services designed to address flood, fire, and related damage. The company emphasizes a thorough restoration process that starts with rapid response and continues through remediation, cleanup, and reconstruction. Their team coordinates closely with property managers, tenants, homeowners, and insurers to ensure clear communication, documentation, and an efficient path from emergency response to full restoration. They offer 24 hour emergency board up and response availability to prevent further damage and to stabilize properties in crisis situations. A&I’s capabilities extend to mold inspection, containment, removal, and remediation, as well as extensive water damage restoration and drying and dehumidification. In fire-related scenarios, the company provides fire damage cleanup and repair, odor and soot removal, smoke odor elimination, and structural repairs and reconstruction to restore both safety and livability. Their service catalog includes flood damage cleanup, flood restoration, and flood cleanup, as well as water extraction, water removal, and moisture management to prevent secondary damage. The specialists handle a wide range of flooring-related tasks such as flooring installation, restoration, and replacement, and undertake remodeling and renovations when needed to restore spaces to their original or improved condition. A&I also assists with home maintenance, preventative measures, and ongoing maintenance services to reduce future risk. Insurance claims support is an integral part of their offering, guiding clients through the documentation and submission process to help secure appropriate coverage for repairs and remediation. The team emphasizes meticulous project management—inventory, pack-outs, and storage of contents during restoration—and provides structural cleanings, structural damage assessment, and structural repairs and reconstruction as part of a coordinated restoration project. Their services are designed for both residential and commercial properties, with a focus on rapid, compassionate, and professional care. Clients frequently commend the fast response, transparent communication, and reliable execution demonstrated by A&I’s staff, including project managers and specialists who coordinate the full spectrum of remediation, containment, and reconstruction tasks. Overall, A&I Fire and Water Restoration positions itself as a comprehensive solution for water and fire damage, offering a broad menu of capabilities from emergency response to restoration and beyond. They aim to restore properties efficiently while maintaining clear, ongoing communication with clients and insurers throughout the restoration journey.

Water Damage Restoration Service

Water Damage Restoration Service by A&I Fire and Water Restoration in North Charleston, SC offers fast, professional cleanup, mitigation, and restoration to protect your home or business from mold, structural damage, and costly repairs.

Fire Damage Restoration Service

Emergency fire damage restoration service in North Charleston, SC by A&I Fire and Water Restoration. We assess, secure, clean, and restore property, removing smoke and soot, deodorizing, and returning homes to pre-loss condition quickly and safely.

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