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Master's Mark Dry Cleaners

Master's Mark Dry Cleaners at 1604 Woodruff Rd, Greenville, SC offers comprehensive water damage restoration and related textile care services, ensuring thorough cleaning, drying, and restoration.

Water Damage Restoration Service at 1604 Woodruff Rd in Greenville, SC 29607

Operational
★★★☆☆
Rating: 3.1 based on 49 reviews
Address: 1604 Woodruff Rd, Greenville, SC 29607
Phone: 18646769850
Emails:
Daniel Wallery (Owner) - [email protected]
George Kirkpatrick (Chief Executive Officer) - [email protected]
Janet Delong (Manager) - [email protected]
Employees: 50
Hours:
Monday 7AM-6PM
Tuesday 7AM-6PM
Wednesday 7AM-6PM
Thursday 7AM-6PM
Friday 7AM-6PM
Saturday 8AM-2PM
Sunday Closed
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Master's Mark Dry Cleaners

Master's Mark Dry Cleaners Services

Alterations

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Alterations is a service where clothes are adjusted to fit you better. It involves sewing, trimming, hemming, taking in or letting out seams, and minor repairs to make garments fit, look right, and feel comfortable.

Area Rug Cleaning

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Area Rug Cleaning is a service that refreshes and removes dirt from rugs placed on floors. Technicians inspect fibers, vacuum, pre-treat stains, clean with suitable solutions, rinse, and dry the rug to restore color and softness without damage.

Armchair Cover

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Armchair Cover is a service that provides protective, removable covers for armchairs to refresh their look, shield them from spills and wear, and can include fabric selection, fitting, and easy care guidance.

Bed Skirt

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A bed skirt is a fabric panel placed between the mattress and the floor to hide the bed frame and under-bed storage. It covers the gap, adds a finished look, and can be decorative or neutral, with options for various lengths and fabrics.

Bedspreads And Comforters

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Bedspreads and comforters are coverings for beds that add warmth and style. A bedspread is a lightweight top layer, while a comforter is a thicker, quilted fill inside a fabric cover. Both protect bedding and enhance room decor.

Boot Repair

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Boot Repair is a service that fixes boot problems on your computer, helping it start up again. It involves repairing or reinstalling the bootloader, repairing system files, and restoring boot configuration so the OS can load normally.

Boot Restoration

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Boot Restoration is a service that fixes startup issues on computers or devices, restoring the system’s ability to boot normally. It involves diagnosing boot errors, repairing boot files, updating bootloaders, and ensuring safe startup recovery options are in place.

Carpet & rug cleaning

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Carpet & rug cleaning is a service that removes dirt, stains, and odors from floor coverings using vacuuming, hot water extraction, or gentle cleaning methods to refresh, protect, and extend their life in homes or businesses.

Clothing alterations & repairs

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Clothing alterations & repairs is a service that fixes, fits, and adjusts garments. It involves hemming, taking in or letting out seams, replacing buttons or zippers, mending rips, repairing hems, and shortening or resizing pieces for a better, longer-lasting fit.

Counter Service

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Counter Service is a simple support assistant that helps solve basic questions, answers common issues, and provides quick, friendly guidance on available options, steps to take, and where to get further help.

Cushion Cover

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Cushion Cover is a fabric sleeve for pillows that protects and decorates them; it involves choosing fabric, size, pattern, and a zipper or closure, plus sewing or buying ready-made covers to fit standard cushions.

Delivery

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Delivery is the service of transporting goods from a seller to a customer’s location, handling order pickup, packaging, transit, and delivery confirmation, often including tracking and optional steps like signature on receipt.

Draperies And Curtains

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Draperies And Curtains is a service that provides window coverings like curtains and drapes, including design, selection, measuring, fitting, and installation to enhance privacy, light control, and style in homes or offices.

Dropping Off

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Dropping Off is a service where you leave items at a designated location for someone else to pick up or handle, such as returning, delivering, or surrendering items, with simple steps like preparing, locating the drop point, and confirming receipt.

Dry Cleaning Blouses

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Dry Cleaning Blouses is a cleaning service that uses professional dry cleaning to remove stains and refresh blouses without water, often handling delicate fabrics, pressing, and garment care for a crisp, wrinkle-free result.

Express Bags

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Express Bags is a fast, convenient courier service that picks up and delivers small, lightweight parcels quickly, often within the same day, with online booking, real-time tracking, and simple pricing.

Fine Table Linens

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Fine Table Linens is a service that provides high-quality tablecloths, napkins, and linens for events. It involves selecting, cleaning, and sometimes renting or delivering elegant fabrics to create a polished dining setup.

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that helps restore a home after a fire. It involves assessing damage, safely removing debris, cleaning soot and smoke, deodorizing, boarding up or securing the property, and repairing structural and cosmetic damage to return spaces to normal.

Fluff & Fold

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Fluff & Fold is a laundry service where clothes are washed, dried, and folded for you, saving you time. You drop off or schedule pickup, and the staff handles cleaning, folding, and sometimes ironing, returning neatly ready-to-store.

Formal Dress

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Formal Dress is a service offering elegant attire for special occasions, including high-quality suits or gowns, fittings, and styling advice to ensure a polished, appropriate look for events like weddings, galas, or ceremonies.

Hemming Pants

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Hemming Pants is a service that Shortens or adjusts the length of pants to fit you better. A tailor measures, trims the fabric, and sews a new hem so the pants end at the desired length safely and neatly.

Home Furnishings

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Home Furnishings is a service that helps customers find, buy, and arrange items for living spaces—like sofas, beds, tables, and decor—covering shopping, delivery, assembly, and setup to make a home comfortable and stylish.

Household Linens

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Household Linens is a service that provides and manages bed sheets, towels, and other fabric essentials for homes, including laundering, replacing worn items, and ensuring clean, ready-to-use linens for everyday use.

Jeans Zipper

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Jeans Zipper is a service that repairs or replaces worn or broken zippers on jeans, fixes zipper alignment, and ensures smooth opening and closing for comfort and longevity.

Laundered Business Shirts

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Laundered Business Shirts is a cleaning service that professionally cleans, irons, and neatly packages dress shirts for business attire, ensuring crisp collars, wrinkle-free finish, and ready-to-wear presentation.

Laundry Service

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Laundry Service cleans, dries, and folds clothes for you. It involves washing, drying, ironing or steaming, and returning freshly pressed garments, often with pickup and delivery options for convenience.

Laundry wash & fold

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Laundry wash & fold is a cleaning service where your clothes are washed, dried, and neatly folded orhung for pickup or delivery, saving you time. It includes washing with detergents, drying, folding, and packaging for easy re-use.

Leather Coats

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Leather Coats is a service that helps you choose, customize, and fit durable leather jackets for men and women, including sizing guidance, style options, and care tips to keep your coat looking good for years.

Leather Garments

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Leather Garments is a service that designs, crafts, and repairs clothing made from leather, such as jackets, coats, and gloves, focusing on fit, style, durability, and stitching with high-quality hides and specialized techniques.

Leather Purses

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Leather Purses is a service that designs, crafts, and sells handmade purses made from genuine leather, focusing on stylish, durable bags for everyday use, with options for customization, care tips, and quick, secure online ordering.

Luggage Repair

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Luggage Repair is a service that fixes damaged suitcases and bags, including wheels, zippers, handles, seams, and straps, so they work like new again. Technicians assess, repair, and sometimes reinforce or replace worn parts to extend durability.

Mattress Cover

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A Mattress Cover is a protective, removable layer that goes over your mattress to guard against spills, stains, and wear. It often zips on, can be machine-washed, and may add extra comfort or waterproofing depending on the material.

Organic dry cleaning

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Organic dry cleaning is a stain-fighting cleaning process that uses plant-based solvents instead of traditional chemicals. It gently cleans clothes, protects fabrics, and reduces odors by washing items in a solvent bath, then air- or machine-drying.

Outfit Cleaned

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Outfit Cleaned is a service that professionally cleans and refreshes your clothing, handles stains, tailoring tweaks if needed, and returns outfits ready to wear, helping you look sharp without the effort.

Pillow Sham

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Pillow Sham is a simple decorative cover for a pillow that protects it and adds style. It’s a fabric cover with an opening for inserting a pillow insert, usually features patterns or colors, and can be swapped to change the room’s look.

Regular Dry Cleaning

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Regular Dry Cleaning is a professional cleaning service that removes dirt and stains from clothing and fabrics using solvents rather than water, typically including garment inspection, spot treatment, pressing, and packaging for storage or delivery.

Replacing Zippers

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Replacing Zippers is a repair service that fixes or swaps worn or broken zippers on clothing or bags, involving removing the old zipper, matching a new one, sewing it in securely, and ensuring smooth operation and proper alignment.

Same Day Service

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Same Day Service means we complete your repair or service on the same day you request it, usually with urgent appointment options, quick diagnostics, on-site or nearby service, and clear pricing for fast, convenient results.

Sew On Patch

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Sew On Patch is a service that designs, fabricates, and attaches custom patches to clothing or bags, including selecting materials, sizing, and stitching methods for durable, decorative or identification patches.

Sewage cleanup

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Sewage cleanup is the process of safely removing sewage and wastewater from a damaged area, cleaning, disinfecting, deodorizing, and restoring surfaces to prevent health hazards and mold, using protective gear and proper waste disposal.

Sewing Seams

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Sewing Seams is a simple sewing service that joins fabric pieces by stitching along edges to create or repair garments, curtains, or textiles. It involves selecting thread, aligning edges, and sewing straight or decorative seams with basic stitching techniques.

Shoe Cleaning & Repair

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Shoe Cleaning & Repair is a service that cleans, shines, and restores shoes. It removes dirt, treats stains, restores color, fixes worn soles and heels, stitches torn parts, and preserves leather or fabric to extend the shoe’s life.

Shoe Restoration

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Shoe Restoration is a service that renovates worn shoes to look and feel like new. It involves cleaning, repairing damaged soles or heels, fixing stitching, restoring color, conditioning leather, and resealing to extend the shoe’s life.

Special Occasions

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Special Occasions helps you plan and celebrate important moments with personalized ideas, event planning, and curated touches like decorations, themes, and coordinating vendors to make birthdays, anniversaries, and milestones memorable.

Specialty Cleaning

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Specialty Cleaning is a service that tackles unique cleaning tasks that standard methods can’t handle, such as deep stain removal, delicate surface care, mold remediation, and restoration of specialized materials, using tailored techniques and equipment.

Sports Coats

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Sports Coats is a service that helps you choose and tailor smart, casual jackets for everyday wear and events, including fabric options, fit adjustments, and styling tips to match your lifestyle.

Starched Pants

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Starched Pants is a simple service that helps you press and crisp dress pants or trousers, using steam and heat to remove wrinkles and restore a neat, professional look for work or formal occasions.

Suede And Leather Cleaning

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Suede And Leather Cleaning is a service that professionally refreshes and restores suede and leather items by cleaning, protecting, and conditioning them to remove stains, revive color, and extend their life without damaging the materials.

Wedding Gown Preservation

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Wedding Gown Preservation is a service that cleans, repairs, and carefully packaging a wedding dress to prevent stains and damage, then preserving it in an archival box so it can be kept for years as a keepsake.

Wedding gown cleaning

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Wedding gown cleaning is a service that gently cleans and preserves a bride’s dress after the wedding, removing stains, dirt, and oils, checking fabric, and treating delicate materials to keep the gown looking new while preventing damage.

Wedding gown preservation

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Wedding gown preservation is the careful cleaning, repairing, and packaging of a wedding dress to prevent yellowing and damage. It involves archival storage, tissue wrapping, and sealing in a box to keep the gown pristine for years or generations.

Master's Mark Dry Cleaners Reviews

Vanesa Searles
Vanesa Searles
1 ★☆☆☆☆
Don’t go here and don’t ignore the reviews! I went here to get my laundry washed and folded and this place is by far the worse of all the places I had gone. The fold was really bad! It was crammed in the bag and now I have to redo everything. I don't expect perfect, but the entire load is unwearable without an ironing or redo wash and fold. How can they say this is a professional cleaner? I had to iron everything!
Sherry May
Sherry May
1 ★☆☆☆☆
I am shocked and so very disappointed. We had a couple suits, a necktie, a suede jacket, and my husband/priest's cassock cleaned. The cassock was damaged in three places, covered in the front with wrinkles, and smelled like dirty water. The fringed belt that goes with the cassock was frayed and will need to be completely replaced. The necktie looks like it was cleaned but certainly wasn't pressed. The suede jacket is stiff and weird feeling. With almost $100 bill for services my family values, I called when all this was discovered and left a message. That was last week and I still haven't received a response. Certainly not the quality I expected.
Chaunya Best
Chaunya Best
2 ★★☆☆☆
I used to have a great experience here but this time was a little disappointing. The young lady at the front when I came in before 8 am on April 24th was very kind. I was even pleasantly surprised when I received a text at 2:20 pm that very same day! When I got back to pick my all white jumpsuit up, it was a different woman with blonde hair. She didn’t greet me and proceeded to get my jumpsuit and was letting it drag on the floor. Before leaving I made sure she saw me tie the bottom of the bag. If they were not going to tie it, she could have at least made sure not to drag and all white suit. I do not see myself returning here anytime soon.
LN
LN
1 ★☆☆☆☆
Be careful how you refer to people, especially if you are a Manager, this makes the business look very unprofessional and cheap. The only reason I went was to leave two clothes that had stains before leaving the clothes I asked if it was possible to remove the stains they said yes and they returned the clothes with the stains when I asked for a solution they simply told me that they were not going to give me a refund in a rude way, even after I was super kind. I really feel cheated and disrespected I will never go back!
Li Tpalum
Li Tpalum
1 ★☆☆☆☆
Worst customer service ever! Amanda was rude from the moment I walked in and not knowledgeable of pricing. When I asked for an "approximate" cost of the 4 items I left off her words were "ugh, I don't memorize prices!" I was wanting to take my clothes back and go to another facility...and I should have! Picked up laundry and it's wrinkled and smells AWFUL!!! Same woman working, no personality and horrible customer service AGAIN!!! I didn't even bother calling or going back to complain about the clothes because I don't want to deal with them ever again! Don't go here!
misty vaughn
misty vaughn
1 ★☆☆☆☆
We brought in several items last week and one of the shirts was returned to us with a huge stain on the right side of the shirt (front to back, all the way through). We called the manager who said to bring it back and they would try to clean it, if not they would remedy the situation by replacing the shirt The cleaner attempted to re-clean but were unable to remove whatever the stain was. We expected that they would replace the shirt at that point. But they claimed there was 'no way that they could have stained the shirt' and refused to accept responsibility for ruining the shirt. We will not be back.
James Foster
James Foster
2 ★★☆☆☆
When I first started using this location I had no problems at all, but the last 3 pickups have not been ready when I was told to come back. On my most previous pickup, all of my shirts had severe wrinkles and it appears someone spilled a brown liquid down the inside of one of my white dress shirts. Not sure what’s going on, but unsure if I will return to find out
Kimberly Byrd Gillies
Kimberly Byrd Gillies
1 ★☆☆☆☆
I will never go there again!! I brought in a stained dress and asked if they were able to remove it? If not, I would throw the dress out. They pressed it, allowed me to pay for it, and the cashier never bothered to tell me they were unable to remove the stain. I had to ask myself and that was AFTER I paid for it. BAD BUSINESS!! Any other place I have brought my business to always informed me of this information. That will be the last $11.50 they ever get from me for a job poorly done!
Joseph Roberts
Joseph Roberts
5 ★★★★★
What an amazing job. I had 5 shirts done and they looked great, even the buttons on the shirts were as I left them. As I went to walk away the lady at the desk noticed that my shoes needed a little help..... can you believe that there is a one stop shop that wants you to look your best! I have been to many other cleaners where they have tried to convince me that I brought the shirts in with the broken buttons or pants with a hole, yet alone seeming to not care if I come back . Major kudos to the manager running that store. Thanks Master's Mark for making me look my best. I'LL BE BACK!
Nick Petrocci
Nick Petrocci
1 ★☆☆☆☆
Well, I thought I could ignore the dismal customer service because they actually seemed to do a decent job. There was probably one woman I enjoyed dealing with, the others constantly looked like they were sucking on something sour when I walked in - I usually initiated the greeting. Three or four weeks ago, two pairs of pants went missing, I spend anywhere between 50 to 60 dollars there WEEKLY. So, I went in to drop off a load and informed them of the missing pants. The manager will look for them was what I was told. A week later, picking up, and dropping off again, I asked about them a second time. Manager is still looking. The third time, I picked up for my last time, and asked again when we thought I could either be reimbursed for these items or if the manager was going to find them after her long and strenuous search, the manager will call me I was told. It's been a week and I haven't heard from them, out nearly $120 in pants and not interested in an excuse. I won't be returning after using them for nearly eight months at around $200 to $300 a month.
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About Master's Mark Dry Cleaners

Master's Mark Dry Cleaners provides comprehensive fabric care and restoration services from its Greenville, South Carolina location at 1604 Woodruff Rd, Greenville, SC 29607. The business operates as a full-service dry cleaner with a broad portfolio of offerings designed to meet the needs of everyday wardrobes, special occasion attire, and specialty materials. As a dedicated dry cleaner, the company handles routine dry cleaning and laundering while also offering laundering services, tailored alterations, and professional care for delicate fabrics. The staff focuses on delivering reliable cleaning results, careful stain treatment, and careful pressing to preserve the look and longevity of garments and household textiles.

In addition to standard dry cleaning, Master's Mark Dry Cleaners extends its expertise to leather cleaning and leather repair, ensuring leather coats, garments, purses, and other items receive specialized care. The service list includes leather cleaning for suede and leather items, and leather restoration where appropriate, reflecting the shop’s commitment to treating varied materials with appropriate methods. The facility also provides leather garment and accessory care as part of its leather-focused offerings, supporting clients who own leather wardrobes and accessories.

The establishment emphasizes convenience alongside quality, offering services such as alterations and repairs for clothing, hems, zippers, and sewing seams to help customers achieve the perfect fit. Delivery and drop-off options are available to accommodate busy schedules, along with counter service for quick transactions. For households and home furnishings, the shop provides area rug cleaning, carpet and rug cleaning, and specialty cleaning for items like fine table linens, bedskirts, bedspreads and comforters, pillow shams, draperies and curtains, and other household textiles. This makes it a practical one-stop shop for both personal garments and household textiles, with careful attention to fabric type and cleaning needs.

The team is equipped to handle a range of additional services aimed at restoration and cleanup when damage occurs. Fire damage cleanup and repair, as well as sewage cleanup, are among the specialized restoration capabilities offered, reinforcing the business’s role in recovery and remediation beyond everyday cleaning. The service catalog also includes items that support travel and wardrobe upkeep, such as laundering and folding services, fluff and fold, express bags for expedited processing, and same-day service for time-sensitive needs. For formalwear and weddings, the cleaners provide wedding gown cleaning, preservation, and related services to maintain the integrity of these valuable garments over time.

Customer experiences at Master’s Mark Dry Cleaners reflect a blend of opportunities and challenges typical of a busy cleaner. While the shop aims to deliver thorough cleaning and care, client feedback highlights the importance of consistent service quality, attentive customer communication, and reliable turnaround. The company’s commitment to ongoing improvement is evident in its expansive service offerings, its focus on material-specific cleaning, and its readiness to assist with alterations, repairs, and restoration projects. Overall, the business positions itself as a versatile, service-oriented dry cleaner and restoration partner for both everyday wear and specialty items in the Greenville community.

Water Damage Restoration Service

Master's Mark Dry Cleaners in Greenville, SC offers expert Water Damage Restoration Service to quickly extract excess moisture, assess damage, and restore your fabrics and spaces with minimal disruption and reliable, sanitized results.

Fire Damage Restoration Service

Master’s Mark Dry Cleaners in Greenville, SC offers expert Fire Damage Restoration Service to safely clean and restore fabrics, clothing, and textiles affected by smoke and flames, with quick assessment, deodorization, and careful, professional restoration.

Leather Cleaning Service

Master's Mark Dry Cleaners offers expert leather cleaning in Greenville, SC, restoring texture, color, and suppleness with careful, professional care for jackets, bags, and accessories.

Leather Repair Service

Master's Mark Dry Cleaners in Greenville, SC offers expert Leather Repair Service to restore jackets, bags, and gloves with precise stitching, color touch-ups, and durable conditioning for a like-new finish.

Dry Cleaner

Masters Mark Dry Cleaners in Greenville, SC offers professional garment care with eco-friendly solvents, quick turnaround, and meticulous stain removal, ensuring crisp, fresh results for business attire and everyday wear.

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