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A & I Fire & Water Restoration

A & I Fire & Water Restoration provides professional water damage restoration and related services in Florence, SC, offering comprehensive solutions for property recovery and moisture mitigation.

Water Damage Restoration Service at 2325 Prosperity Way Suite 5 in Florence, SC 29501

Operational
★★★★★
Rating: 4.6 based on 26 reviews
Address: 208 Prosperity Ct, Florence, SC 29501
Phone: 18436699270
Emails:
Amanda Haddaway (Director Social Media And Marketing) - [email protected]
Alison Privette (Marketing Associate) - [email protected]
Angel Mercedes (Sales And Marketing Executive) - [email protected]
Employees: 10
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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A & I Fire & Water Restoration

A & I Fire & Water Restoration Services

24 Hour Emergency Board Up

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In the event of fire damage, insurance companies often require policyholders to minimize damages to prevent additional harm. A&I specializes in securing homes and businesses to prevent further damage in unfortunate situations.

24 Hour Emergency Response

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24 Hour Emergency Response is a round-the-clock service that quickly detects, assesses, and responds to urgent crises or failures, providing immediate support, on-site or remote intervention, and rapid communication to restore safety and operations.

Black Mold

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Black Mold is a service that detects and removes harmful mold growth in homes or buildings, using tests to identify mold types and remediation steps to clean affected areas and prevent future growth.

Clean Up

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Clean Up is a service that helps tidy up spaces by removing clutter, organizing items, and restoring order. It involves sorting, cleaning surfaces, storing belongings neatly, and ensuring the area is neat and functional after the session.

Commercial Property

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Commercial Property is a service that helps clients with buying, selling, leasing, and managing business-focused real estate like offices, shops, and warehouses, including valuations, tenancy agreements, and property maintenance guidance.

Content Cleaning

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After packing, inventorying, and transporting your belongings to our facility, we take great care to clean them thoroughly. We use a range of cleaning solutions, including chemical sponges and ultrasonic machines, to ensure your valuables are treated with utmost care.

Damage Clean

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Damage Clean is a service that quickly cleans up and restores spaces or items damaged by water, fire, or accidents. It assesses damage, removes debris, sanitizes, deodorizes, and applies basic repairs or prep for further restoration.

Drying & Dehumidification

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Drying and dehumidification are important steps in flood cleanup to prevent mold growth and further damage to your home. Drying involves removing excess water and moisture from affected areas, while dehumidification involves using equipment to reduce the humidity level in the air.

Emergency Board Up

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Emergency Board Up is a fast service that protects a damaged property by securing broken windows or doors with sturdy boards to prevent further damage, theft, or weather exposure until permanent repairs can be made.

Emergency Response Available

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Emergency Response Available is a service that provides rapid, on-site help during urgent situations, offering trained responders, quick assessment, trauma and safety support, and coordination with authorities to protect people and property until normal conditions resume.

Environmentally Friendly Cleaning

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Environmentally Friendly Cleaning is cleaning with non-toxic, biodegradable products and techniques that protect people and the planet, using concentrated concentrates, reduced water, and safe methods to remove dirt without harming air, water, or ecosystems.

Fire And Water Damage

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Fire and Water Damage is a restoration service that cleans, repairs, and restores buildings damaged by fire, smoke, or flooding, including debris removal, drying, odor removal, and restoring structures and contents to safe, pre-event condition.

Fire Disaster

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Fire Disaster is a safety-focused service that helps communities prepare for, respond to, and recover from fires. It provides alerts, evacuation guidance, localized weather and fire risk updates, emergency contacts, and steps to protect people and property.

Fire Safety

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Fire Safety is a service that helps protect people and properties from fires by identifying fire risks, installing alarms and extinguishers, creating evacuation plans, and educating on safe practices to prevent fires and respond quickly if one occurs.

Flood Damage

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Flood Damage is a service that assesses flood-related harm to property, removes water, dries and sanitizes spaces, repairs structure and appliances, and restores valuables while preventing mold and future water issues.

Flooring Restoration

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Flooring Restoration is a service that brings worn or damaged floors back to life. It involves cleaning, repairing scratches and dents, sanding or refinishing surfaces, and protecting the floor with sealants or coatings to restore appearance and extend durability.

Flooring Restoration or Replacement

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Our experienced professionals will work alongside your insurance adjuster to evaluate the damage to your floor and determine whether restoration or replacement is the best course of action for your home or business.

Home Fire Damage

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Home Fire Damage is a service that assesses, cleans up, and repairs damage caused by fires in homes. It includes safety checks, removing soot and water, boarding up or securing areas, and restoring structure and contents to pre-fire condition.

Home Maintenance

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Home Maintenance is a service that helps you keep your home in good shape, performing routine tasks like inspections, minor repairs, and upkeep. It involves seasonal checks, fixing leaks, testing safety systems, and ensuring appliances and surfaces stay functional and safe.

Home Restoration

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Home Restoration is a service that repairs and renews damaged or worn parts of a house, such as fixing leaks, restoring walls, floors, and roofs, and improving safety and appearance to bring the home back to good condition.

House Restorations

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House Restorations is a service that brings old or damaged homes back to good condition through repairs, renovations, and careful preservation—fixing structure, plumbing, electrical, and cosmetic details to restore safety, value, and original character.

Insurance Adjuster

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An Insurance Adjuster is a professional who reviews and investigates insurance claims, estimates losses, talks to clients and witnesses, gathers evidence, and determines how much the insurer should pay for damages or injuries.

Insurance Claims

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Insurance Claims is the process of reporting an incident to your insurer, providing details and proof, and requesting compensation for damages or losses covered by your policy, including evaluation, documentation, and possible settlement.

Mold Inspection

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Mold Inspection is a service where a professional checks a property for mold growth, moisture, and related hazards, using visual inspection and tools to identify problem areas, assess risk, and recommend treatments or follow-up steps.

Mold Prevention

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Mold Prevention is a service that stops mold growth by keeping areas dry, fixing leaks, improving ventilation, and cleaning affected spots. It includes moisture checks, air quality tips, and recommendations to prevent future mold problems.

Mold Remediation

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Mold Remediation is the process of safely removing mold from homes or buildings and fixing the moisture source that caused it, then cleaning affected areas and preventing future growth with proper drying, sanitation, and restoration steps.

Mold Removal

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Mold Removal is a service that detects and eliminates mold growth in homes or buildings, cleaning affected areas, removing moldy materials, and using safe treatments to prevent recurrence while improving indoor air quality.

Odor Elimination

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Odor Elimination is a service that removes unpleasant smells from spaces or items using cleaning, deodorizing agents, and odor neutralizers to freshen air and surfaces, often addressing source causes and leaving a clean, neutral scent.

Ozone Treatment

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Ozone Treatment uses ozone gas to disinfect and deodorize spaces or water by breaking apart germs and odors. It involves generating ozone and circulating it through the area or system for a set time, then ventilating before use.

Pack, Inventory, Storage of Contents

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Our team of experts will collaborate with you and your insurance adjuster to pack and document your personal belongings. We'll then transport them to our facility for cleaning and storage. If we determine that an item cannot be restored but has sentimental value to you, we'll make every effort to re

Repairs And Rebuilding

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Repairs and Rebuilding is a service that fixes damaged parts and restores a structure or object to good working condition, including replacing worn pieces, repairing damage, and rebuilding components to restore safety, function, and appearance.

Repairs And Renovations

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Repairs And Renovations is a service that fixes or improves existing buildings, including fixing damages, updating fixtures, restoring surfaces, and upgrading layouts to make spaces safer, more functional, and looking better.

Restoration Cleaning Services

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Restoration Cleaning Services helps restore homes or buildings after damage by cleaning, deodorizing, and repairing smoke, water, fire, or storm effects to make spaces safe, usable, and move-in ready again.

Restoration Projects

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Restoration Projects is a service that helps repair, revive, and preserve historic sites, buildings, and ecosystems. It involves planning, fundraising, skilled crafts, permits, and community effort to restore functionality and preserve heritage for future generations.

Restoration Treatment

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Restoration Treatment is a dental or cosmetic service focused on repairing damaged teeth or skin, restoring function and appearance. It involves procedures like fillings, crowns, veneers, or repair work to rebuild shape, strength, and a natural look.

Roof Damage

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Roof Damage is a service that inspects, documents, and fixes issues like leaks, missing shingles, and structural wear on your roof, coordinating repairs, insurance claims, and timely maintenance to protect your home from water damage.

Smoke Odor Removal

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Smoke Odor Removal is a service that eliminates smoke smells from homes, cars, or fabrics using specialized cleaning, deodorizing treatments, and ventilation to refresh indoor air and restore a fresh scent.

Smoke Odor and Soot Removal

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If not addressed carefully and thoroughly, smoke odor and soot can have long-term effects. Our rigorous and thorough process ensures complete elimination of smoke and soot effects on your home or business so they're not visible to the eye (or nose).

Soot Removal

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Soot Removal is a cleaning service that safely removes soot and smoke residue from surfaces after a fire or furnace incident, using specialized vacuums and cleaners to restore appearance and reduce odors.

Specialty Services

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Specialty Services are expert, customized solutions for uncommon needs, offering specialized methods, skilled professionals, and tailored support to address unique requirements efficiently and safely.

Spot and Stain Removal

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We provide a variety of stain removal services to address any remaining spots from water damage. Our skilled experts and advanced equipment are prepared to handle all types of stain removal needs.

Storm Damages

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Storm Damages is a service that assesses and repairs weather-related damage to buildings, roofs, windows, and exterior structures, including inspections, insurance coordination, and quick, safe restoration after storms.

Structural Damage

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Structural Damage is a service that identifies, assesses, and documents damage to a building’s structure, such as cracks, settlement, or instability, and recommends safe repair steps to restore strength and safety.

Structural Repairs & Reconstruction

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A&I offers a one-stop-shop by handling all aspects of structural removal and replacement, including: painting, removal and replacement of sub-floor, floor coverings, drywall, trim/baseboards, and wallpaper.

Thorough Cleaning

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Thorough Cleaning is a detailed cleaning service that tackles every area of your space, including dusting, deep surface cleaning, scrubbing bathrooms and kitchens, sanitizing, and organizing to leave rooms sparkling and refreshed.

Water And Fire Restoration

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Water And Fire Restoration offers quick cleanup and repair after water damage or fires, drying damp areas, removing debris, treating for mold, and restoring your home or business to its preloss condition with professional renovation and cleanup services.

Water Damage Restoration

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Water Damage Restoration is the process of cleaning, drying, and restoring a space after flooding or leaks, removing moisture, preventing mold, and repairing damaged walls, floors, and belongings to return the area to its original condition.

Water Disaster

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Water Disaster is a service that helps prevent and respond to flooding and water damage, including risk assessments, drainage fixes, emergency response, cleanup, and restoration to protect homes and businesses from water-related hazards.

Water Leak

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Water Leak is a service that detects and identifies leaking pipes and fixtures, locates the source, and recommends fixes to prevent water loss and damage, often including testing, repairs, and follow-up checks.

Water Remediation

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Water Remediation is a service that removes or treats contaminants from water to make it safe for use or disposal. It involves assessing contamination, filtering, treating with chemicals or membranes, and testing to ensure it meets safety guidelines.

Water Restoration Assess

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Water Restoration Assess is a service that checks for water damage, moisture levels, and potential risks, then documents findings and recommends steps to dry, repair, and prevent future problems.

A & I Fire & Water Restoration Reviews

Detra Johnson
Detra Johnson
5 ★★★★★
On August 31st Claudio and Wayne came to our home to access our damaged wall/ceiling caused by the recent storm, Idalia. They were very professional and explained everything that will take place during this process. They promised to send someone to put tarp on the roof and they did! On September 1, Claudio returned to the house with Chase. Again, they were very professional, did quality work and made sure they cleaned everything up and moved the furniture back in place. They all were very nice and knowledgeable in their work. We will recommend A&I to family and friends and will definitely call A&I again if needed.
Kristina B
Kristina B
5 ★★★★★
This is my second time using A & I and I could not be more pleased with their work. From remediation through estimate and full repairs the team was highly communicative, gave great guidance, and performed quality work. We are so happy on the back -end of an unfortunate event that, thanks to A & I, turned in to a positive refresh of our home. Special appreciation to Shyra and Joe for being so responsive and informative.
Ed Fabian
Ed Fabian
5 ★★★★★
Outstanding company and technicians, (Ray and Saad). Storm moved in while getting a new roof installed, water running out of our interior lights on both floors. A I team was sent ASAP to dry out our house. So thankful for their quick response and knowledgeable staff.
Jason Mayne
Jason Mayne
5 ★★★★★
Not sure why my original 5-star review fell off, but here’s a recap… A&I is an absolutely outstanding company. Their employees are dedicated and sincere, and will go out of their way to help others. They do great work, and have great character. Highly recommended.
Priscilla LaFon
Priscilla LaFon
5 ★★★★★
Your service men can promptly after I called. They were very pleasant young men, and went right to work. Was very knowledgeable about what was needed to be done. Both of the young men did an excellent job. Getting this problem fixed so quickly has given me peace of mind. Thank you so much I really appreciate your help. Sincerely, Mrs. LaFon
Auquilla Samuel
Auquilla Samuel
1 ★☆☆☆☆
This was the worst experience I’ve ever had. I trusted this company to come into my home and dry floors due to water damage. I asked the company to also restore my floors. The technician that ripped up all of my floors was very unprofessional and was trying to pry into my private life. He then left and I did not hear from anyone about my floors being fixed. A month later I had to reach out to the estimator and he told me that the technician lied and said that I did not want this company to fix my floors and I ensured the estimator that I did want A&I to restore my flooring. It has been 2 months since I’ve been walking on concrete in my own home and the estimator (Phillip) from A&I just keeps giving me the run around about fixing my floors, but they did not hesitate to send an invoice for drying the floors. Also, I never received an estimate as to how much the work would cost.This company has no sense of professionalism and I will never trust them to come into my home again to do any work. Now I have to find another contractor to come in and finish work that someone else was asked to perform. I would not recommend anyone to hire this company.
Edward Dawsey Jr
Edward Dawsey Jr
5 ★★★★★
Tara and Yvonne came superstitiously! Very knowledgeable and professional. Incredible teamwork, solving problem that we had with mold leak damage around our house inside and outside! Would highly recommend them and A AND I! I’ll name ( real name is Yolanda and Laura ☺️)
Joseph Edwards
Joseph Edwards
5 ★★★★★
A & I was very helpful and cost effective when we had some minor smoke odor issues following an oven fire. There was no pressure to purchase any unnecessary services and the one piece of equipment we did rent was effective and reasonably priced. I would highly recommend this company as both employees I dealt with seemed knowledgeable and trustworthy.
Janice Fields
Janice Fields
5 ★★★★★
A&I took care of me and my home when a pipe burst and flooded the downstairs of the house. They were prompt, professional and were there for me for every step of the process. I can’t thank them enough - particularly Taylor Hucks. She was always a phone call away and took great care of me!!
Tiffany Eaddy
Tiffany Eaddy
5 ★★★★★
They are extremely professional, punctual and if they tell you they're going to be there, then they are there! They begin trying to get your home back to normal the same day they arrive! Within 30 minutes of stepping into our home, they began making calls to get the process started! I am extremely happy we found them! I recommend A & I if you're looking for a restoration business that means business!
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About A & I Fire & Water Restoration

A & I Fire & Water Restoration is a trusted water damage restoration service located at 2325 Prosperity Way Suite 5, Florence, SC 29501. Serving residential and commercial clients, the company specializes in comprehensive water and fire restoration solutions designed to restore properties efficiently and safely. Their team combines expertise in both Water Damage Restoration Service and Fire Damage Restoration Service to assess, mitigate, and repair damage caused by storms, floods, leaks, and fires. They emphasize thorough cleaning, deodorization, and restoration to help clients recover quickly and with minimal disruption.

From the moment a loss occurs, A & I prioritizes rapid response with 24 Hour Emergency Response and 24 Hour Emergency Board Up to secure the property and prevent further damage. Their services extend to damage cleanups, flood and water damage remediation, mold inspection and remediation, and smoke odor removal, ensuring a full-spectrum approach to restoration. They employ environmentally friendly cleaning practices and use advanced drying and dehumidification techniques to minimize secondary damage while protecting occupants and the surrounding environment.

The team manages both residential homes and commercial properties, offering services such as content cleaning, inventory and storage of contents, and packing and moving during restoration projects. They handle repairs and renovations, including structural repairs and reconstruction, roof damage repair, and flooring restoration or replacement. Their robust service portfolio also covers insurance adjuster support and claims assistance, ensuring clients have guidance through the financial aspects of restoration.

Clients praise the company for prompt communication, professionalism, and reliable workmanship. The staff works closely with property owners to plan restoration schedules, explain processes, and ensure that crews leave rooms clean and restored to pre-loss condition. A & I Fire & Water Restoration emphasizes safety, thorough cleaning, odor elimination, and meticulous attention to detail, aiming to deliver long-lasting peace of mind for homeowners and business owners alike.

Fire Damage Restoration Service

Professional Fire Damage Restoration Service in Florence, SC by A & I Fire & Water Restoration. We assess, secure, clean, and restore smoke, soot, and structural damage with rapid response, safety, and compassionate support to return your home to pre-loss condition.

Water Damage Restoration Service

Water Damage Restoration Service in Florence, SC by A & I Fire & Water Restoration offers fast mitigation, drying, deodorization, and restoration to safely return homes to pre-loss condition with compassionate, expert care.

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