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Pivotal

Pivotal at 1941 Savage Rd #500Aa, Charleston, SC 29407 offers expert water damage restoration with 36 services to restore property and peace of mind.

Water Damage Restoration Service at 1941 Savage Rd #500Aa in Charleston, SC 29407

Operational
★★★★★
Rating: 4.7 based on 122 reviews
Address: 1941 Savage Rd #500E, Charleston, SC 29407
Phone: 18002506071
Emails:
Employees: 10
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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Pivotal

Pivotal Services

Burst pipes

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Burst pipes occurs when a pipe breaks or cracks, causing water to spill and flood areas. It involves shutting off the water, locating the leak, draining the line, and repairing or replacing the damaged pipe to restore safe, dry plumbing.

Cleaning And Sanitization

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Cleaning and Sanitization is a service that removes dirt, grime, and germs from surfaces and objects, using cleaning agents, water, and sometimes disinfectants. It involves wiping, scrubbing, rinsing, sanitizing, and drying to make spaces safer and hygienic.

Complete Reconstruction

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Complete Reconstruction is a comprehensive service that restores and rebuilds a space or asset from top to bottom, including assessment, planning, structural fixes, cosmetic repairs, and refinishing to return it to optimal function and appearance.

Disaster Restoration

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Disaster Restoration is the process of cleaning up and repairing a property after events like floods, fires, or storms. It involves assessing damage, removing debris, drying, cleaning, sanitizing, and repairing structural and cosmetic issues to restore safety and normalcy.

Door Replacement

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Door Replacement is a service to remove an old door and install a new one, including measuring, fitting the frame, aligning hinges and lock, and finishing with trimming, sealing, and ensuring proper operation for security and insulation.

Emergency Cleanup

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Emergency Cleanup is a rapid, on-site service that removes hazardous materials, cleans up spills, and restores safety after accidents or disasters, including waste disposal, sanitization, and quick debris removal to secure the area.

Emergency Flood Damage Restoration

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Emergency Flood Damage Restoration is a rapid service that responds to flooding to dry out spaces, remove water, restore damaged structures, prevent mold, and repair materials to restore your home or business quickly and safely.

Fire And Smoke

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Fire And Smoke is a service that simulates realistic fire and smoke scenes for film, theater, or education, using safe materials and digital effects to show how flames, heat, and smoke behave and interact with environments.

Fire Damage

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Fire Damage is a service that repairs and restores property damaged by fire, smoke, or heat. It includes assessment, cleanup, debris removal, odor control, and repairs to structure, walls, ceilings, and contents to restore safety and livability.

Fire Restoration

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Fire Restoration is a service that cleans up and repairs damage after a fire. It involves removing debris, drying and dehumidifying, cleaning soot, restoring walls and floors, and rebuilding damaged areas to make a home safe and livable again.

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that helps restore a space after a fire, clearing soot, cleaning and deodorizing, securing the area, and repairing structural damage, damaged surfaces, and utilities to return the property to its pre-fire condition.

Flooring

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Flooring is the service of installing or replacing the surface you walk on, like wood, tile, or carpet. It involves measuring spaces, choosing materials, preparing the floor, and laying down the new flooring with proper finishing and trimming.

General Contracting

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General Contracting is a building service where a contractor oversees and coordinates a construction project, handles permits, hires and manages subcontractors, orders materials, schedules work, and ensures the project stays on budget and on time from start to finish.

Home Reconstruction

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Home Reconstruction is the process of restoring or rebuilding a home after damage or aging. It involves assessing needs, repairing or replacing structural parts, electrical and plumbing systems, and updating finishes to make the house safe, functional, and livable again.

Hvac Cleaning

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Hvac Cleaning is a service that cleans and maintains heating, ventilation, and air conditioning systems to remove dust, mold, and debris, improve airflow, efficiency, and indoor air quality, and extend equipment life.

Kitchen Remodels

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Kitchen Remodels is a service that updates and renovates kitchens, including planning, layout changes, new cabinets, countertops, appliances, lighting, plumbing, and flooring to improve function and style in a home.

Mold Damage

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Mold Damage is cleaning and restoring spaces affected by mold growth. It involves identifying moisture sources, removing mold safely, cleaning and sanitizing surfaces, drying areas, and preventing future mold with repairs and moisture control.

Mold Odor Removal

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Mold Odor Removal is a service that identifies and eliminates the smell caused by mold growth. It involves inspecting the area, cleaning mold, removing moisture sources, and using deodorizing and air-treatment methods to restore fresh indoor air.

Mold Remediation

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Mold Remediation is cleaning up and removing mold from your home, stopping its spread, and fixing sources of moisture to prevent it from coming back, using safe cleanup, drying, and containment techniques.

Mold inspection

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Mold inspection is a safety check to find mold growth in a building. It involves a visual survey, moisture assessment, and sometimes air and surface tests to identify where mold is, how much there is, and what caused it so it can be cleaned and addressed.

Painting

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A painting service involves applying color and texture to surfaces like walls, boards, or canvases to improve appearance or create art. It includes prep work, priming, choosing colors, applying coats, and cleaning up after completion.

Plumbing

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Plumbing is the work of installing and fixing pipes, fixtures, and drains that carry water and waste in homes and buildings. It involves repairs, leak fixes, pipe replacements, and maintaining water pressure and drainage systems.

Property Damage

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Property Damage is a service that covers fixes and compensation for harm to someone’s property, like a home or car, caused by an accident, neglect, or another party. It involves assessing damage, filing a claim, and seeking repairs or replacements.

Property Restoration

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Property Restoration is a service that repairs and brings back a building after damage such as fire, flood, or weather events. It involves assessing damage, cleaning, drying, repairing structural and cosmetic issues, and restoring safety and usability.

Remodeling

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Remodeling is updating or改anging a space inside a home, like removing walls, changing layouts, updating kitchens or baths, and installing new finishes. It involves planning, budgeting, demolition, construction, and finishing touches to improve function and look.

Restoration Projects

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Restoration Projects is a service that helps repair and revive damaged items, places, or ecosystems, involving planning, securing funding, coordinating artisans or experts, and overseeing work to return them to a healthy, usable state.

Restoration Specialists

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Restoration Specialists is a service that repairs and restores damaged buildings, homes, or belongings after events like floods, fires, or mold. It involves assessing damage, cleaning, drying, repairing, and preventing future issues to return things to good condition.

Roof Leak

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Roof Leak is a service that detects and fixes leaks in your roof, seals gaps, replaces damaged shingles or flashing, and ensures water-tightness to prevent interior water damage and mold buildup.

Roofing

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Roofing is the process of installing or repairing the roof of a building, including removing old materials, adding insulation, and laying new shingles, tiles, or metal to keep it watertight and durable.

Smoke Remediation

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Smoke Remediation is cleaning and restoring spaces after smoke exposure, removing soot, odors, and contaminants, and repairing damage to improve air quality and safety in homes or buildings.

Smoke damage

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Smoke damage refers to harm caused by exposure to smoke from fire, heat, and soot. It involves assessing and cleaning affected surfaces, removing odor, repairing or replacing damaged materials, and restoring buildings to safe, usable condition.

Soot Removal

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Soot Removal is cleaning service that removes soot deposits from surfaces after fires or furnace leaks, using safe cleaners and vacuuming, wiping, and sealing to restore appearance and reduce odors.

Tree damage, branch damage

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Tree damage, branch damage refers to assessing and addressing harm to trees and their limbs caused by storms, pests, or wear. It involves evaluating cracks, splits, or broken branches and providing repairs, removal, or safety measures to protect the tree and nearby people or property.

Water Mitigation

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Water Mitigation is the process of reducing and removing water damage from a home or building, stopping the source, drying out floors and walls, dehumidifying the area, and restoring belongings to prevent mold and further damage.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is a service that quickly removes standing water, dries out affected areas, cleans and sanitizes surfaces, and repairs structural damage to prevent mold and further deterioration. It handles leaks, floods, and water intrusion.

Water damage-related mold removal

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Water damage-related mold removal is a service that cleans up mold after water leaks or flooding. It involves drying the area, removing mold-contaminated materials, treating surfaces to prevent regrowth, and restoring safety and finishes to prevent future issues.

Pivotal Reviews

Tina Murphy
Tina Murphy
5 ★★★★★
John Hrysenko and this company did spectacular on my restoration. John went above and beyond my expectations He worked hard to get me what I wanted. I had a flood in my kitchen and they stepped up and made the kitchen look amazing. They were very understanding And patient with an old woman with different ideas. I would certainly recommend them to anyone. Old wood ones to beautiful new ones. Thank you so so much I couldn’t have been more pleased
Kymber-Lyn Jones
Kymber-Lyn Jones
5 ★★★★★
Working with Colby has been an absolute pleasure. He has been incredibly helpful throughout all of our post-construction needs, always responding quickly and with a great attitude. His attention to detail and commitment to getting things done correctly have made a noticeable difference for our community. We truly appreciate his professionalism, reliability, and the care he brings to every project. Highly recommend Colby and the team at Pivotal Restoration!
Kim Osborne
Kim Osborne
5 ★★★★★
I had unplanned work done on my villa during a time I was unable to be there. Brian was especially great to work with-professional and responsive. He made sure everything ran smoothly and kept me updated along the way. I appreciate the clear communication and attention to detail throughout the project. I highly recommend this team for anyone looking for quality work!
Cody Forrester
Cody Forrester
5 ★★★★★
I have used Pivotal Restoration for the last few years. In this time, Colby has handled nearly 100 projects/emergency calls. Damage ranging from a light water extraction to multi floor renovations. Him and his team are very professional and reliable. Any hour of the night I am able to get a full service response from him. Follow up has always been scheduled and on time. I would highly recommend using Pivotal Restoration for any remediation or emergency clean up.
Paul Dannemiller
Paul Dannemiller
5 ★★★★★
Brian was on top of our project all along the way. He was readily available both by phone and in person. The quality of the work was top notch. He stayed on top of the help making sure they showed up on time and did quality work. I would recommend Brian and Pivotal to anyone who needs restoration services.
Gina Jensen
Gina Jensen
5 ★★★★★
Brian has been so great to have on site running our projects. Very informative and consistent in his communication, which is imperative as an owner who lives out of state from the job site. Rob has also been very helpful when breaking down estimates and reviewing costs and scope. They have built a great relationship with city officials and inspectors, which allows our projects to run much smoother and more timely.
Deb Beglin
Deb Beglin
5 ★★★★★
Pivotal Restoration's customer service and repair work was a 10 out of 10. They completed all our repairs from Hurricane Helene with vast knowledge, craftsmanship, friendly and courteous crews and wonderful communication. Our project manager, Brian Godfrey stayed in touch throughout the project, checked in on every repair, going above and beyond in all aspects of this project!
Kathleen Harrison
Kathleen Harrison
5 ★★★★★
Josh Ingold and Colby Rotach are fantastic at Pivotal Restoration. We had water damage in our condo due to an issue in our neighbor’s home. They were quick to respond, and have been absolutely excellent with communication along the way. I would highly recommend them!
Dannica Bryant
Dannica Bryant
5 ★★★★★
Colby has been absolutely awesome to work with. His reliability makes all the difference. He’s incredibly kind, attentive, and truly goes above and beyond every time. I couldn’t ask for better service. Highly recommend Colby and the Pivotal Restoration team!
Elden Sherma
Elden Sherma
5 ★★★★★
Sean Murphy and his workers were professional, courteous and prompt. Sean listened to my concerns and always had responses that educated and satisfied. This was my second experience with Pivotal; they are now my go-to problem solvers.
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About Pivotal

Pivotal is a comprehensive water damage restoration service operating from its address at 1941 Savage Rd #500Aa, Charleston, SC 29407. The company emphasizes a client-focused approach to residential and commercial property restoration, delivering a broad range of services designed to mitigate damage, restore functionality, and renew the structure’s appearance. Pivotal positions itself as a trusted partner in times of crisis, offering rapid response, clear communication, and professional guidance through every phase of a restoration project. The team combines industry experience with a commitment to quality, ensuring that projects proceed with careful planning, precise execution, and a focus on safety and thoroughness. From the initial assessment to final walkthrough, Pivotal aims to minimize disruption while achieving durable, high-quality results that align with the expectations of homeowners, managers, and insurers alike.

Core capabilities include water mitigation, emergency cleanup, and comprehensive remediation for water-related issues, fire and smoke damage, and mold challenges. The company handles burst pipes, pipe leaks, and other sudden water intrusions with specialized equipment and methods to extract moisture, reduce humidity, and prevent secondary damage. Cleaning and sanitization are performed to restore hygienic conditions and reduce odors, while targeted mold remediation and mold odor removal address health and air quality concerns. In addition to damage control, Pivotal offers restoration and reconstruction services that cover full-scale projects such as home reconstruction, remodeling, and complete reconstruction, including associated trades like flooring, painting, and carpentry.

Property owners benefit from Pivotal’s diverse service catalog, which encompasses emergency response, fire damage cleanup and repair, smoke remediation, soot removal, and fire restoration. The restoration professionals coordinate with general contracting, roofing, and door or window replacements when structural repairs or cosmetic updates are required. HVAC cleaning, plumbing, and kitchen remodels are available to restore comfort and functionality, while woodworking and carpentry services help transform damaged spaces back to their original intent or better. The firm also supports disaster restoration needs, including disaster planning, disaster recovery, and ongoing maintenance considerations to protect properties against future incidents. Whether addressing water damage-related cleanup and repair, water damage-related mold removal, or complex multi-room renovations, Pivotal emphasizes meticulous project management, transparent communication, and a customer-centered approach that has earned positive feedback from clients who describe the team as professional, reliable, and consistently focused on delivering high-quality outcomes.

Located in Charleston, Pivotal remains dedicated to serving the local community by combining technical expertise with responsive service. The company’s emphasis on restoration projects, property damage recovery, and emergency services reflects its mission to help clients recover quickly and regain peace of mind after property incidents. The team’s collaborative approach, attention to detail, and commitment to safety contribute to a reputation for reliability, professionalism, and excellence in the field of water damage restoration and related services.

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