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PRIME, LLC.

PRIME, LLC. provides expert water damage restoration services in Woonsocket, RI, offering 43 specialized solutions to restore and protect properties after water incidents. Comprehensive, efficient, and reliable restoration you can trust.

Water Damage Restoration Service at 811 Park E Dr in Woonsocket, RI 02895

Operational
★★★★★
Rating: 4.5 based on 79 reviews
Address: 811 Park E Dr, Woonsocket, RI 02895
Phone: 18447746333
Emails:
Employees: 50
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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PRIME, LLC.

PRIME, LLC. Services

Air Conditioning

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Air Conditioning is a system that cools and dehumidifies indoor air, controlling temperature and comfort. It uses a compressor, refrigerant, and vents to remove heat from inside a space, often filtering air and circulating it through ducts or a unit.

Applied Microbial Remediation

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Applied Microbial Remediation is using beneficial microbes to clean up pollutants or contaminants in air, water, or soil. It involves selecting suitable microbes, applying them to the site, and monitoring how effectively they break down harmful substances.

Applied Structural Drying

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Applied Structural Drying is a service that quickly dries water-damaged buildings using targeted air movement, dehumidification, and moisture monitoring to prevent further damage, stabilize structure, and reduce drying time for walls, floors, and materials.

Board Ups

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Board Ups is a service where professionals repair or replace damaged boards, windows, or panels to restore safety and function. It involves assessing damage, securing the area, replacing broken sections, and ensuring a solid, secure finish.

Burst Pipes

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Burst Pipes is a plumbing service that fixes pipes that have burst or are leaking, prevents further damage, and restores water flow. It involves diagnosis, shutting off water, replacing or repairing damaged pipes, and testing for leaks.

Carpet Cleaning

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Carpet Cleaning is a service that removes dirt, stains, and odors from carpets using cleaning solutions, brushes or machines, and sometimes hot water extraction, to refresh and extend the life of the carpet in homes or businesses.

Carpet Repair And Reinstall

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Carpet Repair And Reinstall is a service that fixes damaged carpet areas, patches holes or frayed edges, and then reseals and re-lays the carpet to fit the room, restoring a smooth, even surface without needing a full replacement.

Claim Adjusters

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Claim Adjusters evaluate insurance claims to determine payout amounts. They investigate, review policies and evidence, interview involved parties, and decide on settlements, ensuring fair, accurate, and timely resolution for both the insurer and the client.

Commercial Cleaning

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Commercial Cleaning is a professional service that keeps offices, shops, and buildings clean and hygienic. It involves dusting, vacuuming, mopping floors, sanitizing bathrooms, taking out trash, and following schedules to maintain a neat, safe workplace.

Commercial Drying

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Commercial Drying is a service that uses specialized equipment to remove moisture from large quantities of goods, such as textiles, food, or electronics, through controlled heat, airflow, and humidity management to prevent damage and ensure quick, even drying.

Commercial Restoration

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Commercial Restoration is a service that repairs or reconstructs commercial buildings after damage from fire, water, storms, or other events, restoring safety, functionality, and appearance through assessment, cleanup, mitigation, and skilled rebuilding.

Construction Management

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Construction Management is coordinating a building project, planning timelines, budgeting, hiring crews, sourcing materials, and ensuring safety and quality from start to finish so the project meets goals, on time, and within budget.

Construction Work

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Construction Work is building or repairing structures like houses, offices, or bridges. It involves planning, site preparation, raising foundations, framing, installing systems (electric, plumbing), and finishing touches, all carried out by skilled workers.

Demolition Services

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Demolition Services involve safely tearing down buildings or structures, removing debris, and preparing sites for new construction. It includes planning, permits, controlled demolition, and cleanup to minimize dust, noise, and environmental impact.

Disaster Mitigation

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Disaster Mitigation is planning and actions to reduce harm from natural or man-made hazards, such as improving buildings, early warnings, evacuation plans, and community preparedness so emergencies cause less damage and are easier to recover from.

Disaster Recovery

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Disaster Recovery is a service that helps restore IT systems, data, and operations after a disruption like a cyberattack, fire, or outage. It involves planning, backups, failover processes, testing, and quick recovery to minimize downtime and data loss.

Disaster Restoration

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Disaster Restoration is a service that helps quickly recover buildings after events like fires, floods, or storms. It involves assessing damage, securing the area, removing water or debris, cleaning, drying, and repairing to restore safe, habitable conditions.

Fabric Cleaning

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Fabric Cleaning is a service that cleans textiles like clothing, upholstery, and curtains using gentle washing, stain removal, and deodorizing to restore freshness and protect fibers.

Fire And Water Damage

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Fire And Water Damage is a service that repairs and restores properties after fire or water events, including removing smoke or soot, drying and drying out areas, fixing structural damage, deodorizing, sanitizing, and returning spaces to safe, usable condition.

Fire Remediation

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Fire Remediation is the process of cleaning up and restoring a building after a fire. It involves safety checks, removing debris and smoke residues, drying moisture, deodorizing, and repairing damaged areas to make the space safe and habitable again.

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that restores a property after a fire. It involves securing the area, removing smoke, soot, and debris, cleaning and sanitizing surfaces, repairing or replacing damaged structure and materials, and making the space safe and livable again.

Floor Care

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Floor Care is a service that cleans and maintains floors to keep them clean and safe. It includes sweeping, mopping, vacuuming, and deep cleaning tougher spots, plus possibly sealing, waxing, or polishing to protect and extend floor life.

Insurance Coordination

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Insurance Coordination is helping you manage and align your health or auto insurance plans, doctors, and billing so claims are filed correctly, coverage is understood, and payments are streamlined across providers.

Mold Abatement

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Mold Abatement is a service that removes mold from buildings, stops it from reappearing, and fixes moisture problems to protect health and property. It involves assessment, containment, cleaning, and repairs to ensure a safe, mold-free environment.

Mold Remediation

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Mold Remediation is the process of finding and removing mold from homes or buildings, stopping mold growth, and fixing moisture problems to prevent it from coming back. It includes containment, cleaning, and repairing affected areas.

Mold Removal Services

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Mold Removal Services clean and remove mold from homes or buildings, inspect for moisture sources, fix leaks, clean affected areas, and apply treatments to prevent regrowth, improving air quality and safety.

Odor Control

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Odor Control is a service that reduces and neutralizes unpleasant smells in a space using specialized products, ventilation, and monitoring to keep air fresh and comfortable for occupants.

Property Reconstruction

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Property Reconstruction is a service that restores or rebuilds a property after damage, covering assessment, planning, and repairing structure, systems, and finishes to return it to safe, livable condition.

Restoration & Remediation

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Restoration & Remediation is a service that fixes damage from water, fire, mold, or storms, and then cleans, dries, dehumidifies, repairs, and restores a home or building to its original condition, preventing further problems.

Restoration Projects

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Restoration Projects is a service that helps restore and repair buildings, landscapes, or artifacts to their former condition. It involves planning, sourcing materials, skilled craftsmen, permits, and monitoring progress to preserve history and improve safety and usability.

Restore Your Building

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Restore Your Building helps property owners recover from damage by assessing losses, coordinating repairs, and guiding insurance claims to restore a structure to its original condition safely and efficiently.

Restore Your Property

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Restore Your Property is a service that helps assess, repair, and rehabilitate homes after damage or wear, coordinating cleanups, renovations, and safety checks to return a property to a safe, functional, and restored state.

Salvaging Fire Damaged Items

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Salvaging Fire Damaged Items is a service that assesses and conserves belongings damaged by fire, odor, and smoke. It involves cleaning, drying, deodorizing, bagging, listing contents, and stabilizing items to recover and restore usable or valuable belongings.

Smoke And Soot Removal

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Smoke And Soot Removal is a cleaning service that removes smoke residues and soot from homes, furniture, and surfaces after fires or smoke exposure, using specialized cleaners, deodorizing, and ventilation to restore safety and freshness.

Smoke Remediation

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Smoke Remediation is a service that cleans up smoke damage from fires, odors, and residue. It involves assessment, removal of soot and damaged materials, cleaning surfaces, deodorizing spaces, and restoring safety and livability to the affected area.

Specialized Cleaning

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Specialized Cleaning is a focused cleaning service that targets specific areas or tasks, using expert techniques and tools to remove tough stains, sanitize spaces, and restore delicate surfaces in homes or offices.

Structural Damages

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Structural Damages is a service that assesses the integrity of a building or structure, identifying issues like cracks, sagging, or weak foundations, and provides measurements, risk notes, and recommended repairs or safety steps.

Structural Rebuilds

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Structural Rebuilds repair or replace essential building elements like beams, columns, and foundations to restore safety and stability, often after damage or aging. It involves assessment, planning, and careful reconstruction to meet current standards.

Structural Repairs

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Structural Repairs is fixing the essential parts of a building’s frame, such as walls, columns, and foundations, to restore strength and safety. It involves assessing damage, reinforcing or replacing affected components, and ensuring the structure meets safety standards.

Total Recovery

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Total Recovery is a program or service that helps people restore health, balance, or functioning after illness, injury, or stress. It involves guided activities, support, and resources to rebuild strength, coping skills, and overall well-being.

Water Damage Restoration

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Water Damage Restoration is a service that repairs and dries out buildings after leaks or floods, removes excess water, prevents mold, and restores damaged areas to safe, usable condition through drying, cleaning, sanitizing, and reconstruction.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is a service that removes water, dries and sanitizes affected areas, and fixes damaged structure and belongings, including drying, dehumidifying, mold prevention, and restoring surfaces and systems to their pre-damage condition.

Water damage-related mold removal

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Water damage-related mold removal is cleaning and drying areas affected by water to stop mold growth, testing for mold, removing contaminated materials, cleaning surfaces, and preventing future moisture problems with repairs and proper ventilation.

PRIME, LLC. Reviews

Lisa Harlow
Lisa Harlow
5 ★★★★★
The team at PRIME Restoration & Remediation has done an incredible job fixing up my water-logged basement after a pipe burst. Don Farrow got the project started, and Joe Desrosiers was really helpful all the way through. He and his crew (John Mercurio, Colby, Jay, Alonzo, Wally) left me with a positively beautiful basement. I'm very grateful. Many thanks.
Andrew Motta
Andrew Motta
4 ★★★★☆
Prime Restoration engaged my water damage project at my primary residence with swift communication and fastidious follow up. Prime's administrative approach was well honed as scheduling and documentation were never missing components during the process. Prime's team members present a very professional appearance and Company Logo bearing attire at all times. Prime's team members were excellent communicators as they were well spoken was very courteous. Special thanks to Michael Diette for providing above and beyond the aforementioned key customer facing attributes. Mike explained the scope of the project with great detail from the start and I was never left with unanswered questions. If I did have a question, Mike always had a prompt response. Mike was always a step ahead with organizing the permitting process and inspection follow up appointments. All customer signature required paperwork was thoroughly explained to me before I ever put pen to paper. Furthermore, Mike's role as an ambassador for Prime truly shined with his dillegence in making sure any of my preceived imperfections with the work were addressed unitl I was satisfied. As a customer and homeowner with no exposure, not only Prime restoration, but also the demolition/remediation/reconstruction process, I found myself feeling confident I was dealing with a professional well organized company right from the start. Companies are only as good as the people that represent them, and Mike if you're reading this I want to offer a sincere thank you for all your hard work in making Prime Restoration shine as a company I would recommend to friends and family.
Kevin Ruzycky
Kevin Ruzycky
1 ★☆☆☆☆
We hired this company to remove vermiculite from our attic, and the experience was extremely disappointing. The crew installed containment sheeting on our staircase using an excessive amount of staples than what is required to hang that weight of sheeting, which caused significant damage to the surrounding walls, beams, and ceiling in dozens of places. When the staples were removed, it appeared someone couldn’t reach properly, as many were pulled downward, tearing into the walls and leaving large, uneven holes. Several staples were also left behind, and one of them cut my pregnant wife’s hand (third trimester) as she walked down the stairs at night while caring for our toddler. The resulting 2-inch gash made daily tasks extremely difficult for her moving forward in her pregnancy, motherly duties, and professional responsibilities. Not to mention the risk to our unborn son if complications arose. I also had to remind the VP, Jesse, multiple times to retain vermiculite samples for testing. He admitted he “almost forgot” and told me to keep reminding him. Had I not been diligent, the samples would not have been preserved, and we would have lost out on reimbursement through a vermiculite trust - which thankfully covered most of the job. When I reported the damage, Jesse initially acknowledged the issue and asked what discount I felt was fair. After I provided a reasonable amount given the damage and the injury, he retracted the offer. Instead, he suggested covering my wife’s medical bills directly with no further compensation, which would have required sending personal documents - something we were not asking for and did not feel was appropriate. He then attempted to remove responsibility from himself after speaking with the owners, demanded full payment, and told me to pursue the matter legally if I disagreed. He even threatened to place a lien on my home, despite me never indicating I wouldn’t pay. All payments have been and will continue to be made on time. While the abatement work itself was acceptable, the lack of care, the extensive damage, and the unprofessional handling of the situation make it impossible for me to recommend this company. We had to hire another contractor to repair the hallway due to their lack of attention to the basics, and my wife now has a permanent scar on her dominant hand as a reminder of the experience. They were one of the more affordable options, but in hindsight, I would have gladly paid more for a company that provides the level of care and professionalism they claim to offer. Ironically, their handling of this situation was the exact opposite of the “exceptional service” and “earning client trust” they claim to prioritize on their website.
Anika Aldamuy Denise
Anika Aldamuy Denise
5 ★★★★★
Can't say enough about the level of professionalism and care from the team at Prime Restoration. Nandy Santos and his crew dealt with our unexpected water damage/ mold issue swiftly and thoroughly. Nandy is highly knowledgeable and communicated every step in the process well. It made a stressful situation more manageable. I highly recommend working with this company.
Jenny Kennedy
Jenny Kennedy
1 ★☆☆☆☆
I'd give zero stars if I could. They hired terrible subcontractors who ruined my house. Supposed to be a week job and three months later I'm now fixing their mistakes after firing them. Sue who runs prime could care less. Rug had to be replaced twice! Then fixed a third time! Walls and floors they had to come back 8 times and still messed up. Don't waste your time with them!
Meghan Mantler
Meghan Mantler
5 ★★★★★
Thank you to Adam, Jason, and Scott (and your crew) on your swift, thorough, thoughtful, transparent action on our major fire at our church. They have a huge job to accomplish and they are on day 3. Compared to other companies that I have worked with for this type of work at other churches, I have been literally blown away. We haven’t less than 10 workers on site T any given hour cleaning our space. Literally wiping down each and every book and toy in the preschool and nursery. On top of the big scrubbers and mold work. They are who you want responding to your disaster. The picture I am including is an adorable picture of Scott working away in our Sunday School office.
Julie Latessa
Julie Latessa
5 ★★★★★
Jay, Divante, and the contractor they brought in to complete the work were personable, knowledgeable, and professional. They understood the immediacy of my needs. Each one of them did everything he could to assist me quickly and efficiently. Communication was effortless. The quality of the work was impeccable. Only positive words to share!
Judith Lefave
Judith Lefave
5 ★★★★★
My husband, Tom and I experienced a large tree coming down on our house during an ice storm and it was scary. Prime Restoration came asap and surveyed all the damage and made all the arrangements. This included cutting up and removing the tree. assessing roof, gutters, siding, attic damage as well as some leaking damage from later rain. Their crews were very professional and worked long hours each day. We were very impressed with their professionalism, quality of their work and we would readily recommend them in the future. It was an anxious time for both of us, but we soon realized our restoration was in good hands. Our friends and family were very impressed with the rapid response and completion of the damages.
Chloe Bazinet
Chloe Bazinet
1 ★☆☆☆☆
Floor was redone twice in my bathroom by this company and it's still failing. Project manager was supposed to do material research on the vinyl flooring we chose and never did. First time flooring came up after a week- 2nd time flooring is coming up again. Didn't even caulk around to where the flooring meets the shower. Contractors didn't use a licensed plumber to install my pedestal sink- which ended up leaking and they sent out the guys who did my floors who weren't plumbers to look at this? Eventually the project manager hired another contractor to finish the plumbing and it came out great. Kept being pressured by the project manager to use the subcontractors that messed up my floorsthe first time. My wife and I had to refuse them coming into our home multiple times from the project manager as their quality of work was too poor. 2nd Contractors who installed the flooring installed it even worse than the first time. Giving up on getting this corrected by Prime Restore as there is weeks between communication. First time they came out to see the water damage was in September and now its March-6 months later with inadequately installed floor but hey- at least we have a sink in the bathroom now!
Leslie S
Leslie S
5 ★★★★★
I had a fantastic experience with Steve Prickett, a general contractor with Prime Restoration. After discovering mold damage, I was unfortunately out of my house for several months. Steve guided me through the entire process, clearly explaining what to expect at each step. He always responded to my texts in a timely manner. Despite the job being quite extensive and stressful, Steve's expert guidance helped ease all my tension. I highly recommend Prime Restoration, and if you are lucky enough to work with Steve, you will be in great hands.
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About PRIME, LLC.

PRIME, LLC. is a comprehensive Water Damage Restoration Service located at 811 Park E Dr, Woonsocket, RI 02895. Serving both residential and commercial clients, PRIME, LLC. approaches recovery with a broad suite of services designed to address the full spectrum of property damage. The company specializes in Water Damage Restoration Service, but its capabilities extend into Fire Damage Restoration Service, Building Restoration Service, and other related disciplines to ensure a cohesive restoration experience from first contact to final rebuild. The team coordinates quickly to assess moisture levels, start containment, and implement proven drying strategies that minimize secondary damage and shorten downtime for occupants. Their approach emphasizes meticulous planning, documentation, and communication so clients understand each step of the process and feel confident in the path to restoration. PRIME, LLC. understands that water intrusions can threaten structural integrity, indoor air quality, and personal belongings, and they respond with a focus on safety, efficiency, and thoroughness.

Across the wide range of services and amenities, PRIME, LLC. integrates Air Conditioning considerations, Mold Abatement and Mold Remediation, and Odor Control to restore comfort and air quality after water events. Applied Structural Drying, Applied Microbial Remediation, and Carpet Cleaning are deployed in coordinated phases to reduce drying times while preserving materials when possible. The company also provides Board Ups, Salvaging Fire Damaged Items, and Restoration Projects to protect properties during recovery. For commercial clients, PRIME, LLC. offers Commercial Drying, Commercial Restoration, Construction Management, and Construction Work to manage multi-area projects with consistent scheduling and documentation. They address structural damages, demolitions, and structural rebuilds with a disciplined process that aligns with insurance requirements and client expectations.

PRIME, LLC. differentiates itself through a client-centered approach, evident in services like Insurance Coordination, Claim Adjusters collaboration, and clear, proactive communication. Their restoration framework includes Disaster Mitigation and Disaster Recovery planning to reduce risk for future incidents, while Specialized Cleaning and Fire Remediation ensure both water and fire events are treated with industry-leading practices. The team also emphasizes Salvaging Services, Floor Care, and Carpet Repair And Reinstall to recover as much of the interior as possible, preserving material value and reducing displacement times. From Water damage-related cleanup & repair to Mold Removal Services and Smoke Remediation, PRIME, LLC. offers a comprehensive suite designed to return properties to pre-loss condition, or better, while maintaining strict safety and quality standards. The result is a reliable partner capable of Restore Your Building and Restore Your Property through coordinated efforts and professional expertise.

Clients frequently note PRIME, LLC.’s professionalism, timely communication, and thorough follow-through across incidents, including pipe bursts, mold concerns, and large-scale restorations. The company’s presence in Woonsocket and its robust service catalog position PRIME, LLC. as a trusted resource for property owners seeking a meticulous, end-to-end restoration partner. Their emphasis on documentation, transparency, and customer care aligns with the needs of homeowners, landlords, and commercial venues navigating the complexities of water and fire damage recovery.

Fire Damage Restoration Service

PRIME, LLC offers expert fire damage restoration in Woonsocket, RI, providing rapid damage assessment, soot and odor removal, temporary board-ups, and comprehensive reconstruction to restore safety and peace of mind after a fire event.

Building Restoration Service

PRIME, LLC offers expert Building Restoration Services in Woonsocket, RI, restoring historic and modern structures with precision. From structural repairs to façade and interior restoration, our skilled team delivers durable, high-quality results on time and within budget.

Water Damage Restoration Service

PRIME, LLC offers professional Water Damage Restoration in Woonsocket, RI, providing fast water extraction, thorough drying, mold prevention, and complete recovery services to minimize damage and restore safety and comfort to your home or business.