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Charter Construction

Charter Construction in Portland, OR provides expert water damage restoration services, offering a wide range of 61 specialized solutions to restore properties quickly and effectively.

Water Damage Restoration Service at 3747 Se 8Th Ave in Portland, OR 97202

Operational
★★★★☆
Rating: 4.4 based on 84 reviews
Address: 3747 SE 8th Ave, Portland, OR 97202
Phone: 15036010291
Emails:
Brian Johnson - [email protected]
Carl Wilson - [email protected]
Eric Jackson - [email protected]
Employees: 500
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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Charter Construction

Charter Construction Services

24/7 Emergency Response

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Round-the-clock emergency response for water, fire, and storm damage. Our team is available 24/7 to secure properties, prevent further damage, and begin restoration immediately.

Building Envelope Rehabilitation

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Building Envelope Rehabilitation involves upgrading and repairing the exterior shell of a building to improve insulation, weather resistance, air tightness, and overall durability, including walls, roof eaves, windows, doors, and moisture control systems.

Building Renovation

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Renovation services to modernize and restore properties. We improve functionality, safety, and design for residential and commercial buildings.

Commercial Construction

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Commercial construction and restoration services for offices, retail, and mixed-use buildings. Built to meet business needs and timelines.

Commercial Fire Restoration

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Specialized fire restoration for offices, retail, and multi-unit properties. We minimize downtime and help businesses return to operation quickly.

Commercial Water Recovery

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Targeted water recovery services for commercial properties, saving time and protecting infrastructure in large-scale restorations.

Complete Reconstruction

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Comprehensive reconstruction services after major property damage. From demolition to rebuild, we restore safety and usability.

Construction Defect

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Construction Defect refers to flaws in building work or materials that fail to meet standards or agreed plans, causing safety or function problems. It involves identifying, reporting, and resolving issues through inspection, remediation, or legal or insurance processes.

Construction Work

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Professional construction work for residential and commercial projects. From repairs and renovations to full builds, we deliver high-quality results that meet safety standards and client needs.

Custom Home Builders

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Custom Home Builders is a service that designs and builds personalized homes from scratch, working with you on lot, layout, materials, and finishes to create a unique residence tailored to your tastes, budget, and lifestyle.

Custom Homebuilding

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Custom Homebuilding is a service where you design and build a unique house from scratch, choosing layout, materials, finishes, and features with expert guidance from the builder through planning, permits, construction, and final adjustments to fit your needs.

Deck Coatings

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Deck Coatings is a service that protects and freshens outdoor decks with durable, weather-resistant finishes. It involves cleaning, repairing, and applying protective coatings to resist water, UV damage, and wear, extending the deck’s life and look.

Deck Restoration

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Deck Restoration is a service that cleans, repairs, sands, and reseals outdoor decks to restore their surface, fix damaged boards, remove wear, and protect against weather so the deck looks new and lasts longer.

Disaster Response

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Immediate response services for storm, fire, or water damage. Our team acts quickly to secure properties and begin recovery.

Disaster Solutions

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Disaster Solutions is a service that helps communities prepare for, respond to, and recover from emergencies. It offers risk assessment, planning, training, and support to minimize damage and speed up recovery after disasters.

Emergency Repairs

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Emergency Repairs is a fast, on-demand service that fixes urgent home or property problems—like leaks, broken heating, electrical faults, or storm damage—often outside normal hours, ensuring safety and quick restoration with priority arrival and rapid repairs.

Emergency Water Extraction

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24/7 emergency extraction to quickly remove water from homes, offices, or commercial properties and prevent further damage.

Exterior Renovation

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Professional exterior renovation services, including siding, roofing, and façade upgrades. We restore curb appeal and structural integrity while ensuring durability against the elements.

Exterior Repairs

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Full-service exterior repairs including roofing, siding, and façade restoration. We protect properties while improving curb appeal.

Fire Caulking

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Fire Caulking is sealing gaps and joints around openings using special fire-rated sealants to resist heat and flames, protecting structures. It involves inspecting gaps, selecting appropriate caulk, applying evenly, and letting it cure to maintain fire safety and safety codes.

Fire Damage Reconstruction

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Full reconstruction services for properties severely impacted by fire, from demolition to rebuild.

Fire Damage Restoration

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Complete fire damage restoration, including cleanup, structural repair, and rebuilding. We help restore properties safely and efficiently after fire events.

Fire Debris Removal

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Safe fire debris removal and site cleanup to prepare properties for restoration and reconstruction.

Fire Protection

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Fire Protection is a service that helps prevent fires and protect people and property. It involves designing and installing systems like alarms, sprinklers, extinguishers, and safety plans, plus regular maintenance, testing, and inspections to reduce fire risk.

Home Remodeling Projects

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Custom home remodeling projects tailored to improve comfort, design, and functionality. We handle kitchens, bathrooms, living spaces, and full-home renovations with quality craftsmanship.

Home Repairs

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Comprehensive home repair services, including structural fixes, exterior updates, and interior improvements. We restore safety, comfort, and value to residential properties of all sizes.

House Building

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House Building is a service that plans and constructs a new home, turning a design into a finished living space. It involves site preparation, foundations, framing, utilities, insulation, interiors, and final inspections to create a safe, livable house.

Insurance Claims

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Insurance Claims is a service that helps you report and document a loss, file a claim with your insurer, provide supporting evidence, and follow up until your claim is reviewed and paid or a decision is made.

Interior Work

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Interior Work is the process of finishing and decorating the inside of a space, including walls, floors, ceilings, lighting, and fixtures to make it functional and attractive.

Mold Remediation

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Safe and professional mold remediation following water damage, including removal, drying, and prevention of recurrence.

New Construction

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New Construction is a service that handles building a home or structure from the ground up, including planning, permits, site preparation, framing, utilities, and finishing touches, guiding projects from concept to completion.

New Siding

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New Siding is a home exterior upgrade that covers the building with new protective siding. It involves removing old siding, repairing any damage, and installing new materials like vinyl, wood, or fiber cement to improve appearance, insulation, and durability.

New Stucco

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New Stucco is a construction service that applies a fresh outer plaster coating to buildings, improving appearance and protection. It involves preparing surfaces, applying stucco mix in coats, smoothing, and sealing for durability and weather resistance.

Occupied Space Drying

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Specialized drying services performed in occupied buildings to reduce disruption while restoring indoor environments safely.

Paint indoors

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Paint indoors is a service that coats the interior walls and ceilings of a home or room with new paint, often including prep like cleaning, taping, priming, and applying one or more coats to refresh color and protect surfaces.

Property Restoration

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Property Restoration is a service that repairs and returns damaged homes or buildings to their original condition, fixing water, fire, or storm damage, replacing ruined materials, cleaning, deodorizing, and ensuring safety and functionality for living or using the space again.

Reconstruction Following Water Damage

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Full reconstruction services, from demolition to structure rebuild, after severe water damage, ensuring safety and compliance.

Remodeling

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Professional remodeling services for residential and commercial properties. We upgrade interiors and exteriors to improve functionality, aesthetics, and long-term value.

Residential Construction

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Residential construction services including remodels, repairs, and new builds. We provide high-quality craftsmanship and tailored solutions to enhance safety, comfort, and long-term value.

Residential Structures

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Construction, repair, and restoration services for residential structures, including single-family homes, condos, and multi-unit properties. We ensure safe, durable, and high-quality results.

Residential Water Mitigation

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Water mitigation services for homes, restoring comfort and functionality after leaks, floods, or water-related damage.

Roofing And Siding

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Roofing And Siding is a service that installs, repairs, and replaces the outer coverings of a building—roof shingles or metal for protection from weather, and siding such as vinyl or wood for insulation and appearance, including removal and cleanup.

Safety Inspections

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Safety Inspections are checkups to ensure equipment, buildings, or processes meet safety rules. It involves trained inspectors examining systems, testing components, noting hazards, and providing recommendations to fix issues and prevent accidents.

Safety Management

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Safety Management is a process that identifies, assesses, and controls risks to people and property. It involves setting safety goals, creating procedures, training staff, monitoring hazards, reporting incidents, and continuous improvement to prevent harm.

Safety Training

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Safety Training is a course that teaches practical rules and steps to stay safe at work or in daily life. It covers recognizing hazards, using protective gear, following procedures, and practicing emergency responses to prevent injuries.

Senior Living Facilities

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Specialized restoration and construction for senior living facilities, ensuring safety, accessibility, and compliance.

Siding Replacement

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Siding Replacement is swapping old exterior siding for new material to protect and refresh a home’s exterior. It involves removing damaged siding, prepping walls, installing new siding panels, and sealing edges to improve durability and curb appeal.

Skilled Nursing

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Skilled Nursing is professional medical care provided in a facility or at home by licensed nurses. It includes 24/7 monitoring, wound care, IVs, medications, therapy planning, and coordinating with doctors to support recovery and daily well-being.

Smoke & Odor Elimination

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Advanced deodorization and air scrubbing to eliminate lingering smoke and fire odors from affected spaces.

Smoke Damage Cleanup

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Professional smoke damage cleanup and odor removal services. We use specialized techniques to eliminate smoke residue and restore indoor air quality.

Soot Removal

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Thorough soot removal from surfaces, walls, and furnishings after fire incidents. Our team ensures properties are clean, safe, and ready for repair.

Storm & Flood Response

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Full-service restoration for damage caused by flooding or storm events, including mitigation, repair, and reconstruction.

Storm Damage

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Storm Damage is a service that helps assess, document, and repair damage caused by storms. It includes inspection of affected areas, estimating repairs, coordinating with insurers, and performing repairs to restore safety and function.

Structural Fire Repair

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Expert repairs to fire-damaged structural elements, ensuring buildings are stabilized, compliant, and restored to full safety standards.

Structural Repairs

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Expert structural repair services to restore integrity and safety after damage. Ensures compliance with building codes and long-term durability.

Tenant Improvement

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Custom tenant improvement services for leased spaces, including build-outs, remodeling, and upgrades. We tailor improvements to meet client needs while ensuring code compliance and long-term functionality.

Tenant Improvements

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Custom tenant improvement projects for leased spaces, enhancing functionality and value while meeting specific client requirements.

Water Damage

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Water Damage is a service that provides cleanup and restoration after water exposure, such as flooding or leaks. It involves stopping the source, drying and dehumidifying, removing damaged materials, sanitizing, and repairing affected areas to prevent mold and structural issues.

Water Damage Restoration

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Comprehensive restoration services for water intrusion, from cleanup and drying to rebuilding, returning properties to safe, pre-loss condition.

Waterproofing Systems

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Waterproofing Systems provide protective methods and materials to prevent water intrusion in buildings, basements, floors, and roofs. It involves diagnosing moisture issues, applying coatings or membranes, sealing joints, and ensuring durable, water-tight barriers.

Window Replacement

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Window Replacement is a service where old, worn or inefficient windows are removed and new ones are installed to improve insulation, security, and curb appeal, typically involving measurement, removal, frame prep, sealing, and finishing finishes.

Charter Construction Reviews

John Johnson
John Johnson
5 ★★★★★
Charter Construction took on my condo restoration (due to water damage) and turned it into a cozy and inviting home once again. Kudos to Jeff Howard and Alicia Copeland who stayed focused and professional through a challenging restoration project. They navigated the permits, schedules and inspection like the pros that they are! The condo is now better than it was before the water damage with all-new and improved wiring, plumbing, paint and lighting.
Linda Del Greco
Linda Del Greco
5 ★★★★★
I employed Charter Construction for restoration of my condo after a water leak damaged the walls and flooring in my bathrooms and primary bedroom. The work was excellent! All the sub-contractors on the job were fantastic and I loved the results. I was always informed of the schedules and consulted on my choices for refinishing. Since I needed drywall, painting, plumbing, carpentry, and flooring, it was a relief to deal with such an experienced company. I highly recommend Charter Construction!
Craig Locke
Craig Locke
5 ★★★★★
There was a flood in my condo from upstairs. Charter construction came to the rescue. Jeff and Hawk were amazing! Jeff was In constant contact for setting up next steps and Hawk was always there getting things done and so easy to work with. I would highly recommend Charter Construction!
Christina Yaeger
Christina Yaeger
1 ★☆☆☆☆
I don’t typically like to give bad reviews, but this company needs to be warned about. We had a water leak at the beginning of July 2025 and we immediately called out our plumber. He stopped the leak and brought in a mold remediation company called Buck restoration. They did a great job! Upon completing the moisture part of this project, I was referred to use charter construction. They quickly came in, demoed our kitchen and took half of the money. They had one guy doing our floor installation, and there were so many spots that were not up to par, gaps in flooring, nicks on floor, uneven edges along walls and baseboards. It looked really bad. The flooring company came in and fixed what they could, there are still multiple spots that are an eyesore. They even left the old kitchen flooring where it was and put new laminate on top of it, so now we have about 1/2 inch step up from the hallway to the kitchen, which is now a tripping hazard. Charter told me it would’ve been too big of a project to take out the existing floor. They brought in the backside of our cabinets, but nothing else, we are still waiting on the cabinets to be permanently set, backsplash to be demoed and replaced, entryway tile to be put back together. I am now aware that in the amount of time we have been working with them, the Idaho office has permanently shut down, and multiple people were laid off. We are now in communication with Jared, the new project manager, but waiting to have our project completed. We have paid them approximately $30,000 to still be with a non-functioning kitchen and it has been over three months. If we don’t get this project completed in a timely manner, I will be filing an insurance fraud case for taking so much money and not completing our job.
steve grove
steve grove
5 ★★★★★
We just got done speaking with Laura from Charter Construction inquiring information on to be added to their vendors list. We are Steve's Paint and Renovation and are a small local company in the area. Laura was extremely helpful on answering my questions on how the process works to be added to their vendors list. When we were speaking with her she seemed very knowledgeable and professional and answered all the questions we had. Note: even if we do not have the opportunity to work with this company we highly recommend them. We found about this company through a referral and they came highly recommended as well. Thank you again.
Al Weisenborn
Al Weisenborn
5 ★★★★★
Work performed: Replace moisture barrier, siding, windows, decomposed wood & paint exterior for a 3-story 30-unit townhouse complex in an urban setting. This was a major project spanning some months. I think that the Charter Employees and subcontractors performed exceptionally in all respects. All the workers were very helpful to my wife who is blind. Without fail, they workers assisted my wife navigating around compressors, line cords, lifts and other obstacles. Never once did she need to ask. Special thanks go to Jorge. The quality of the workmanship has been exceptional. The buildings look brand new. The internal finish work that was required by the window replacement was superb, special thanks to Bu. For the duration of the project, Charter provided weekly updates and advance notice of work via email. I had a couple of occasions to work directly with Loren, the site manager, who was always well-informed, responsive, ethical and helpful. Part of this survey asks "How would you describe the price you paid?" I don't have the knowledge to answer that question; but, I do know that to complete a project of this scope and leave few (none on my part) if any complaints behind is worth an awful lot. For this kind of project, it is hard to imagine that we could have made a better choice than Charter Construction.
Jana Holm
Jana Holm
5 ★★★★★
Charter completed a huge project for our HOA which includes 30 townhouses in SE Portland. They were outstanding in every way. They stayed within budget and completed the 7-month project on time. When does that ever happen? All of the staff and workers were kind and courteous, and a pleasure to be around. Really good people! I don't have a negative thing to say about Charter. We are so grateful we hired them. 100% happy customer!
Austin Moore
Austin Moore
1 ★☆☆☆☆
We will never work with Charter Construction again. The only reason Charter Construction even had this $40,000 project was because we brought it to them. And instead of valuing that relationship, they completely mishandled the job from the start. Their Idaho branch has completely imploded, communication has been almost nonexistent, and the project itself has been dragged through the mud. What should have been a straightforward job has turned into a complete disaster. To make matters worse, we submitted our final invoice back in August — and as of today, we still haven’t been paid. Charter has already been paid for the job, yet they’re withholding payment from the contractor who actually did the work. That’s not just unprofessional — it’s unacceptable. We take pride in our work and stand by the jobs we do. But Charter Construction has shown us that they do not value their subcontractors, their commitments, or the basic principles of doing good business. If you’re considering working with them, think twice — because if this is how they treat the people who helped them land the job in the first place, imagine how they’ll treat you.
Cymry Reardon
Cymry Reardon
5 ★★★★★
I had a great Experince !! I had a leak from the upstairs unit, which meant cutting a hole in my ceiling above my shower to fix it. Charter came out to do the patch and paint and I have to say -10/10 recommend. Michael was really communicative so I always felt like I knew what was happening and when. Joseph did patch and paint - he was beyond considerate (taking off his shoes, being nice to my dogs who came to just accept his presence). As a woman who lives alone, it’s not always common to have kind men who make you feel safe and do an excellent job!! He even went out and got my paint so it all matched!! It was really a fantastic experience.
Ken Denton
Ken Denton
5 ★★★★★
Six to eight sq foot plaster patching job at corner of wall and ceiling over the toilet. Two person crew taped down floor, wall, and fixture coverings, cut and mixed all materials in that space, covered the holes, taped and filled the joints, matched the existing ceiling texture, and partially dried it all as needed to proceed, all in about 90 minutes. Came back the next day and matched the paint. Fast and excellent job all around. Nice guys.
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About Charter Construction

Charter Construction is a trusted water damage restoration service based in Portland, Oregon, proudly serving the community from 3747 SE 8th Ave, Portland, OR 97202. Operating as a comprehensive general contractor and building restoration partner, the company specializes in turning disruption from water incidents into restored comfort and safety for homes and businesses alike. The team emphasizes a thorough, property-wide approach that covers prevention, assessment, mitigation, and reconstruction, ensuring that every project progresses smoothly from initial response to final finish.

With a robust portfolio that spans residential and commercial sectors, Charter Construction offers an extensive range of services designed to address water damage, storm effects, mold concerns, and related structural challenges. Their capabilities include 24/7 emergency response, emergency water extraction, occupied space drying, and a full cycle of disaster response and disaster solutions. The firm is equipped to handle complex tasks such as complete reconstruction, interior and exterior work, and building envelope rehabilitation, ensuring that affected structures regain functionality and aesthetic integrity.

As a full-service contractor, Charter Construction provides both restoration and construction expertise. They manage safety, permitting, scheduling, and inspections with professional coordination, guiding clients through each step of the journey. The company’s offerings extend to construction-related needs such as new construction, remodeling, home renovations, custom homebuilding, and commercial construction, along with specialized services like fire damage restoration, smoke and odor elimination, soot removal, and fire debris removal. This breadth enables Charter Construction to respond comprehensively to multifaceted damage scenarios while maintaining high standards of quality and reliability.

The team emphasizes meticulous attention to detail in structural repairs, drywall, painting, plumbing, electrical work, carpentry, and flooring—delivering durable, high-quality results that often exceed expectations. They undertake building envelope projects, exterior renovations, siding and window replacements, and deck coatings and restoration, ensuring that both the interior and exterior environments are restored to modern safety and efficiency standards. Charter Construction also focuses on client communication, offering transparent scheduling updates, collaborative decision-making on finishes, and thorough coordination with insurance claims to help clients navigate the restoration process with confidence.

Ultimately, Charter Construction aims to restore more than property. They strive to restore peace of mind for homeowners, property managers, and business owners alike by delivering dependable, professional, and ethical restoration and construction services in the Portland area and beyond. The company remains dedicated to reducing downtime, supporting residents through emergency situations, and rebuilding spaces that stand up to future challenges while reflecting quality craftsmanship and personalized service.

General Contractor

Charter Construction's General Contractor in Portland, OR oversees project planning, budgeting, and on-site management to deliver quality renovations and new builds on time and within scope, coordinating skilled trades and ensuring compliance with safety and code standards.

Building Restoration Service

Portland-based Charter Construction offers expert Building Restoration services, reviving historic and modern structures with skilled craftsmanship, precise detailing, and durable finishes to preserve character while meeting today’s safety and efficiency standards.

Fire Damage Restoration Service

Charter Construction offers expert fire damage restoration in Portland, OR, restoring safety and comfort with thorough cleanup, structural assessment, smoke odor removal, and rapid, compliant recovery solutions tailored to your home or business.

Water Damage Restoration Service

Charter Construction's Water Damage Restoration Service in Portland, OR quickly assesses and mitigates water damage, prevents mold growth, and restores your home or business to its pre-damage condition with expert drying, cleaning, and repair solutions.

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