Pacific Water & Fire Restoration

Pacific Water & Fire Restoration Services

Pacific Water & Fire Restoration Reviews

Wolf Krammel

5 ★★★★★

I never thought I'd be writing this review with dry eyes and a grateful heart, but here I am. When that pipe burst at 2AM last month, sending cascades of water through our family home of 23 years, I crumbled. Our photo albums, my grandmother's handwritten recipes, my children's first artwork – all swimming in what felt like an ocean of helplessness. Enter Dorin and his team from Pacific Water & Fire Restoration. From the moment they arrived (less than 30 minutes after our panicked call!), something changed. They didn't just see water damage – they saw our LIFE, soaked and vulnerable. Dorin personally helped me salvage my daughter's wedding album, treating those soggy pages like they were made of gold. Their technical expertise was nothing short of miraculous. The water extraction seemed to defy physics, and they positioned their drying equipment with surgical precision. But what still brings tears to my eyes wasn't the impressive equipment or their certifications – it was how Luba called three days later just to ask how my husband was handling the stress, remembering he had mentioned his heart condition during their first visit. They didn't just restore our house – they restored our sense of home and safety when we needed it most. For anyone facing disaster, trust me on this: having Pacific Water & Fire Restoration in your corner isn't just about getting professional service (though their work is FLAWLESS). It's about having champions who understand that behind every damaged wall is a family's story worth saving. Six weeks later, you'd never know there was damage at all. Even my insurance adjuster was impressed, saying it was the cleanest restoration work he'd seen in 15 years. That speaks volumes! Forever grateful, Wolf

About Pacific Water & Fire Restoration

Pacific Water & Fire Restoration is a premier water and fire damage restoration service based in Gresham, Oregon, serving the surrounding communities with a steadfast commitment to restoring homes and businesses to their pre-event condition. Located at 1107 Nw 15Th St Suite H281, Gresham, OR 97030, the company specializes in comprehensive remediation and reconstruction services that address both the immediate and long-term needs of clients facing water and fire events. The team operates with a focus on rapid response times, precise damage assessment, and meticulous workmanship, ensuring that properties are dried, cleaned, and restored efficiently while maintaining the dignity and memories contained within every space. Their approach emphasizes communication, transparency, and a respectful partnership with homeowners and insurers alike, helping to ease the stress that accompanies disaster recovery.

In addition to their core capabilities, Pacific Water & Fire Restoration expands its service offerings to include Water Damage Restoration Service and Fire Damage Restoration Service, covering a wide range of scenarios from minor leaks to major incidents. The organization provides fire damage cleanup & repair, flood damage restoration, mold inspection, water damage-related cleanup & repair, and water damage-related mold removal, ensuring that both visible and hidden damage are thoroughly addressed. Their comprehensive process typically begins with a thorough assessment and containment, followed by water extraction, structural drying, and sanitization, then progresses to reconstruction and mold remediation as needed. By combining advanced drying technologies with industry-leading practices, they help minimize secondary damage and promote a healthier, safer living environment for clients to return to.

Clients frequently highlight the compassionate, hands-on service that accompanies professional expertise. One guest reviewer shared a deeply personal experience of relief and renewal after a burst pipe, noting that the team treated cherished family belongings with care and worked with a level of precision described as almost surgical. The reviewer emphasized not only the technical proficiency but also the human connection—team members checking in after the incident to assess ongoing well-being and stress levels, reinforcing the sense that Pacific Water & Fire Restoration values more than property, but people and their stories. Insurance professionals have also recognized the company’s attention to detail and efficiency, often remarking on the thoroughness of the restoration work. This combination of technical prowess, client-centered support, and ethical service underpins the company’s reputation in the community as a dependable partner during challenging times.

Ultimately, Pacific Water & Fire Restoration aims to be more than a restoration contractor; they strive to be a steadfast ally that helps families regain security and peace of mind. With a track record of swift mobilization, careful handling of belongings, and a commitment to restoring homes to their original state—and in many cases, improving resilience against future incidents—the company stands as a trusted resource for residents and businesses navigating the aftermath of water and fire events in Gresham and the broader Portland metro area.

Water Damage Restoration Services Near You