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Ohio Basement Authority

Name: Ohio Basement Authority
Address: 2421 Mc Gaw Rd, Obetz, OH, 43207, US
Telephone: 16143003911
Rating: 4.8

Ohio Basement Authority in Obetz, OH specializes in water damage restoration and related services, delivering comprehensive moisture control and structural recovery solutions. Serving the 43207 area with expert remediation and prevention.

Water Damage Restoration Service at 2421 Mc Gaw Rd in Obetz, OH 43207

Operational

★★★★★

Rating: 4.8 based on 2226 reviews

Address: 2421 Mc Gaw Rd, Obetz, OH 43207

Phone: 16143003911

Emails:

Douglas Blasingame (Sales Training And Development Manager) - [email protected]

Don Harter (Cfi Certified Field Inspector) - [email protected]

Doug Secrest (Member) - [email protected]

Website: https://www.ohiobasementauthority.com/

Employees: 200

Hours:

Monday 7AM-11PM

Tuesday 7AM-11PM

Wednesday 7AM-11PM

Thursday 7AM-11PM

Friday 7AM-11PM

Saturday 8AM-11PM

Sunday 10AM-11PM

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Ohio Basement Authority Services

Basement Egress Windows

Basement Egress Windows are large, code-compliant basement windows that provide a safe escape route during emergencies and improve natural light and ventilation; installation involves a proper cut, framing, sealing, and often a well and final finishing.

Basement Waterproofing

While it is common for most basements to have moisture issues, they shouldn't be ignored. Basement water and moisture management problems negatively affect your home’s health and structural integrity. Call or visit us online today to schedule a free inspection and find out more about our basement waterproofing solutions.

Cleaning Out

Cleaning Out is a service that helps you tidying up a space, sorting through items, discarding unwanted stuff, organizing what you keep, and cleaning surfaces to leave the area neat and easy to use.

Concrete Lifting

Exterior sunken concrete patios, driveways, and sidewalks are frustrating for homeowners across the country. PolyRenewal™ is the perfect concrete leveling solition. It's a lightweight, high-density polyurethane foam that goes beneath concrete slabs. It quickly expands and hardens, lifting cracked concrete slabs back into place. If you’re concerned about sinking concrete, call today or visit online to schedule a free home inspection.

Concrete Problems

Concrete Problems is a hands-on service that helps you tackle real-world challenges by providing clear steps, examples, and practical guidance to identify, analyze, and solve them effectively.

Crawl Space Repair

Problems like mold, mildew, high humidity, and standing pools of water are all signs that your home’s crawl space is in need of repair or crawl space encapsulation. Our crawl space repair solutions can keep your crawl space free of pests, mold, and mildew, and can help regulate temperature and moisture levels in your home. For more information or a free estimate, visit our website today!

Foundation Problems

Foundation Problems is a service that identifies, assesses, and fixes issues with building foundations, including cracks, settling, and water intrusion, using inspections, testing, and repair methods to restore stability and safety.

Foundation Repair

No matter how small it might be, even a little damage to your foundation will reduce your property value, and it can lead to dangerous structural issues. If you notice wall cracks in your home, they may indicate an underlying foundation problem. Together with drywall nail pops, uneven floors, and sticking windows, signs of potential foundation failure might be all over your home. If you think that your house is in trouble, call the experts at [brand] for a comprehensive inspection of your home. We have proven solutions to restore your foundation, and we have the warranties to back them up. For more information or a free estimate, visit our website today!

Grated Drain Pipe

Grated Drain Pipe is a perforated or slotted pipe used to collect and drain water from soils or surfaces. It involves laying the pipe with gravel or filter material, then covering with soil or a grate to allow water in while keeping debris out.

Home Inspectors

Home Inspectors provide professional checks of a house’s condition, examining systems like electrical, plumbing, roof, and structure, and reporting on defects or safety issues to help buyers or owners make informed decisions.

Interior Slab Lifting

Interior Slab Lifting is a method to repair sunken or cracked concrete floors by injecting lightweight grout or polyurethane under the slab to raise and level it, fix cracks, and restore a smooth, usable surface inside a building.

New Concrete

New Concrete is a service that provides fresh, ready-to-use concrete for construction and repair projects, including ordering, delivery, and pouring at your site, with options for different mixes and strengths to fit your needs.

Perimeter Drain

Perimeter Drain is a system installed around a building’s edge to collect and divert groundwater away from foundations, using a trench, gravel, and a perforated pipe. It involves digging, laying materials, and connecting to a discharge or sump to keep foundations dry.

Piers Systems

Piers Systems is a service that provides integrated hardware and software tools to manage, monitor, and secure networked devices and systems, offering setup, maintenance, and support to keep IT infrastructure running smoothly.

Pool Deck Repair

Pool Deck Repair is fixing and restoring concrete, pavers, or wood around a pool to stop cracks, sinking, or damage, reseal surfaces, replace worn boards, repair leaks, and improve safety and appearance so the area is sturdy and looks its best.

Residential Property

Residential Property is a service dealing with buying, selling, renting, or managing homes and apartments, including guidance on market values, paperwork, leases, and tenancy rights to help individuals secure and maintain living spaces.

Spray Foam Insulation

Spray Foam Insulation is a sealant sprayed as a foam that expands to fill gaps in walls and ceilings, creating an airtight layer that slows heat transfer, reduces drafts, and improves energy efficiency during installation and curing.

Steel Piers

Steel Piers are metal supports installed underground to strengthen buildings or decks. They involve driving or placing steel cylinders, often with footings, to transfer weight to stable soil, preventing settlement and improving stability.

Vapor Barrier

Vapor Barrier is a service that helps prevent moisture from seeping through walls and ceilings. It involves installing a moisture-proof layer or material to block water vapor, protecting structures and improving indoor air quality.

Vent Covers

Vent Covers is a service that supplies and installs protective covers for home or office vents. It helps keep dust out, improves safety, reduces drafts, and can enhance energy efficiency by sealing or updating existing vents with durable, decorative covers.

Water Seepage

Water Seepage is a service that addresses moisture coming through walls, floors, or foundations. It involves finding the source, stopping leaks, drying areas, and applying barriers or treatments to prevent future dampness and mold.

Ohio Basement Authority Reviews

Joseph Schaumleffel

5 ★★★★★

My experience was outstanding. The estimator Alan arrived when he said he would and did a detailed inspection and answered any questions that I had. Kyle and Mario arrived as promised and were very friendly and knowledgeable. They completed the work in one day. Overall, I very impressed with the work that was done and that the chimney is back up to where it belongs. I very much highly recommend this company.

Brian Wolf

5 ★★★★★

Dylan, our Certified Field Inspector from Ohio Basement Authority, was excellent! He was polite and professional, was honest during the inspection about the state of our basement. He didn't try to sell us on unnecessary work, but advised us on what to watch for as our basement/house continues to age. Integrity is important to me, and I would 100% both recommend Ohio Basement Authority to others with basement/foundation needs, as well as work with this organization in the future for our own needs. Our experience with Ohio Basement Authority was outstanding!

Tim Carroll

1 ★☆☆☆☆

Do not ever use this dishonest and low quality provider. We used them to replace our old pump to put in a new one with battery backup. Guess what, they installed it incorrectly by essentially plugging it into itself. And had not even hooked up the grounding wire to the battery. This resulted in our basement flooding 2 weeks after the install. No alarms went off due to some sort of defective loop in the backup on top of their completely incorrect install. Did they do anything to make it right? No, they did not. After not being able to get hold of them on a Sunday… no 24 hr support, I had an actual reputable company come out. They discovered the battery was not hooked up correctly. While the other company was there someone from OBA finally showed up (after calling 3 diff people from weeks before), they commented to my FIL that someone probably switched things up after install. Yeah sure I just love having my basement flooded again… which is why I replaced the old one. After multiple attempts to get hold of them, sending them invoices for the emergency fix, as well as remediation and replacements in basement, they ignored everything. If I had a lawyer friend I would have taken them to small claims or similar but I just wanted to be done with it. Insurance fortunately covered (after deductible). Don’t ever use this company!

Mark James

5 ★★★★★

Had the best crew come out today to level my drive and walkway ! Nick Fry and Slade Rider did an amazing job ! Money well invested. Thank you guys for caring about the work you do …. Appreciate you. I would recommend Ohio Basement Authority to anyone needing their services. Call them today !

K Saxton

5 ★★★★★

Recieved maintenance service today and cant say enough about Chris Maselli. Chris communicated well ahead of the appoint and arrived right on time. He confirmed it was ok to start the putdoor inspection while he waited patiently for me to arrive from work. He did a thorough inspection giving his assessment and recommendations while helping me prioritize what should be done first. He was kind, trustworthy, personable, and professional. You have a good egg with Chris.

Beckie Hayes

5 ★★★★★

A big shout out to Wayne Gray and the crew of Jabaree,Jerry and Chris who collectively waterproofed my basement ,an excellent job well done with a very strong work ethic!. All welcomed my questions and answered with easy to understand explanations.Should I need any additional work from Ohio Basement Authority I will be requesting Wayne Gray and the trio above. Thank you for your tireless efforts on my behalf.

Edward Bell

5 ★★★★★

I just received an annual inspection of my home's basement by a tall, slender technician (Chris M.), who tightened up the metal struts (beams) that were installed several years ago. Chris, turned out to be very knowledgeable for a tech who has only been with OBA for a little less than 2 years. He answered every question I had and offered advice for the future and assured me that another property I own, should I require service, he or his colleagues would be more than happy to offer assistance with that basement. This young man was exceptional and was the epitome of great customer service and I should know. As a co-author for The Customer Service Specialist Study Guide, used by the Electronic Technician's Association (ETA), in order to earn the coveted CSS designation, a candidate must complete our study guide. I know good customer service and Chris M., is an example of what people who deal with the public should expect. I don't know what his career mindset is, but if I were the management at Ground Works (Ohio Basement Authority), I would definitely put this young man in for a raise and have him be the face of service for others in his field. Thank you, Ohio Basement Authority for all the work you have accomplished in my home and I cannot think of any other company I would use for my basement or the basement of my late wife's home (that I now own)! As I have, over the years, I will continue to recommend Ohio Basement Authority (Ground Works), to anyone who has a need for basement or foundation repairs, inspection and in general, those issues an owner would have concerns with. I might add, once you hire OBA, you will find their pricing better than competitive.

james borders

1 ★☆☆☆☆

DO NOT USE THIS COMPANY! They stole from us through deception to the tune of $6,000. They did not do the work they say they did taking advantage of my disability and inability to get into our crawl space. It was only when we hired a handyman to do some insulating that we discovered drain pipe that should have been buried under the ground was not. It was left laying on the surface. What's more is that they just used the drain pipe that was already down there. We now have standing puddles (probably ice now) in our crawl space. We have a wet foundation and who knows what effect it has had on any wood. It will now cost us in the range of $15,000 to fix that mess they caused through shady practices. A technician (Kimberly) was sent out to inspect a month ago. Nobody will call us back. Kimberly ignores texts. This is very well an admission of shady practices. We will be reporting to the BBB, the Attorney Generals office, and filing a claim in court. As I said, I am disabled, and have all day long to spread the message of their cheating the disabled which is a felony in ohio. Shame on this company and the people who run it!!!

Kara Terry

2 ★★☆☆☆

UPDATE: Ohio Basement Authority is difficult to review because the work they do is pretty good and the people we've interacted with have largely been super nice and helpful. Matt, Danner, Stephen, and Mike were the best. BUT the communication in and from the office is SO bad that they ruin the customer experience. I don't think I ever received a call from the scheduler unless I called first and left a voicemail. By then, it's already 2 weeks past when we were told our work would be scheduled. It's been over a year since we first got our basement work done and we just now trust our basement to be dry again. We just moved all of our storage back down there last weekend. This extreme compound of delays and issues we experienced has largely been from the administrative side, so that's definitely an area of improvement for this company. You can see details below. TLDR: Is our basement dry now? Yes. Was it worth everything we went through to get there? No. ORIGINAL REVIEW: Had our basement waterproofed and crawlspace encapsulated in July of 2024. Everything seemed fine then and the basement looked amazing, but it didn't last. Some small water puddles began congregating around after the winter and we called to have Ohio Basement Authority look into the issue several times. It took months for this to be acknowledged at all and when someone did come out, they said they needed to regrade the concrete so it was sloped into the sump pump. Sure, that's fine - however, no one ever scheduled this work for us. Then, Columbus experienced unprecedented downpours on the weekend of April 4th. Our basement flooded over 3ft deep as a result of the issues with our waterproofing system that were never fixed by OBA. Had to spend an absurd $3,000 to get the water pumped out of a "waterproofed" basement. This never should have happened and it never would have if OBA actually cared to address our concerns, have technicians actually thoroughly look into the issues, and actually had management that bothered to schedule service when it's requested. We have finally at least had our main concerns addressed and our basement has been dry for a month now, I just hope it lasts. However, we still need concrete patched that they tore up when trying to find the issues. This has still yet to be scheduled despite asking for it for months. All this to say - I can't recommend OBA. Sure, the waterproofing may work great if they actually do it right the first time, but if you need any service or help whatsoever, good luck.

AnneB Aquamarine

5 ★★★★★

Ohio Basement Authority is the top choice for exceptional plumbing services at a competitive price. After maintaining my old sump pump for over 20 years, it finally gave out and it was time for a replacement. I was able to schedule an appointment at a time that worked best for me, and Kyle Lockard came out to install the new sump pump. He did an outstanding job! Kyle not only installed the new pump but also cleaned out a significant amount of grime that had built up over the years. Unlike other companies that simply check if the sump pump is working and call it maintenance, Ohio Basement Authority went above and beyond, as shown in the photos. I'm extremely grateful for the professional and thorough service they provided in replacing my sump pump the right way.

About Ohio Basement Authority

Ohio Basement Authority is a comprehensive Water Damage Restoration Service serving residential clients with a focus on protecting homes from the effects of water intrusion, foundation concerns, and moisture-related issues. Located near Obetz, Ohio at 2421 Mc Gaw Rd, the company offers a broad range of services designed to safeguard basements, crawl spaces, and surrounding structural elements. The team operates as a waterproofing contractor, foundation specialist, and general contractor, providing solutions that address both immediate water problems and long-term structural health. Their approach combines thorough assessment, mindful recommendations, and dependable workmanship aimed at restoring dry, healthy living spaces.

The company emphasizes waterproofing services that create resilient barriers against water seepage and humidity. They employ methods such as perimeter drain systems, vapor barriers, and advanced drainage solutions to reduce moisture levels and prevent future damage. In addition to waterproofing, Ohio Basement Authority conducts soil and foundation work, including foundation repair, pier systems, concrete lifting, and structural assessments. They also handle crawl space repair and interior slab lifting to stabilize floors and prevent sagging or uneven surfaces. Perimeter drains, grated drain pipes, and proper venting are used to manage groundwater and ensure proper drainage around the home.

Contractor capabilities extend to concrete-related projects such as concrete lifting and new concrete installations, as well as remediation of concrete problems and pool deck repairs. They provide services for home inspectors and residential properties, collaborating to identify and fix foundational and moisture-related concerns before they progress. The team may also address related insulation needs with spray foam insulation and ensure comprehensive protection with vapor barriers and vent covers. Their service catalog includes specific tasks like basement egress windows, basements waterproofing, cleaning out spaces, and installing or upgrading drainage and support systems to sustain long-term integrity of the home.

Customer feedback highlights the company’s emphasis on professionalism, reliable scheduling, and skilled workmanship, with references to attentive inspectors, knowledgeable technicians, and crews who complete work efficiently. The reputation rests on delivering practical, long-lasting solutions for water intrusion, foundation stability, and overall property protection. Ohio Basement Authority positions itself as a trusted partner for homeowners facing basement or foundation challenges, offering transparent guidance, careful project management, and enduring results in the greater Obetz area and beyond.

Waterproofing Service

Expert waterproofing service in Obetz, OH from Ohio Basement Authority. We protect foundations with proven, long-lasting solutions, including basement waterproofing, sump pumps, and moisture control to prevent leaks and structural damage.

Concrete Contractor

Trusted Concrete Contractor in Obetz, OH, offering durable foundation pours, crack repair, and surface installations for Ohio Basement Authority customers. Expert craftsmanship, competitive pricing, and timely project completion to protect your basement investment.

Contractor

Contractor services in Obetz, OH for Ohio Basement Authority focus on safe, reliable basement waterproofing, structural support, and crawl space solutions with licensed, insured professionals delivering durable results and excellent customer care.

Foundation

Foundation services in Obetz, OH by Ohio Basement Authority provide expert repair, underpinning, and waterproofing to stabilize structures, prevent water intrusion, and protect homes from costly damage with trusted, local expertise.

Water Damage Restoration Service

Professional Water Damage Restoration Service in Obetz, OH by Ohio Basement Authority. We swiftly assess, extract, dry, and repair to prevent mold and further damage, restoring your home’s safety and value with 24/7 emergency response and trusted local experts.