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Roto-Rooter Plumbing & Water Cleanup

Roto-Rooter Plumbing & Water Cleanup in Miamisburg, OH offers comprehensive water damage restoration services, covering a broad range of solutions for flooding, leaks, and moisture issues.

Water Damage Restoration Service at 9490 Byers Rd in Miamisburg, OH 45342

Operational
★★★★★
Rating: 4.8 based on 3052 reviews
Address: 9490 Byers Rd, Miamisburg, OH 45342
Phone: 19372344336
Emails:
Employees: 5000
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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Roto-Rooter Plumbing & Water Cleanup

Roto-Rooter Plumbing & Water Cleanup Services

All Types Of Drain Cleaning

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All Types Of Drain Cleaning is a service that clears clogs and buildup in drains and pipes, using tools to snare, break apart, or flush debris, including sinks, toilets, showers, and main lines, to restore smooth water flow and prevent backups.

Appliance Connections

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Appliance Connections is a service that helps you find, compare, and purchase home appliances, connects you with retailers, and provides guidance on features, pricing, and warranties in one easy place.

Backflow Services

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Roto-Rooter plumbers can perform annual backflow testing, repairs, installation and backflow certification of all types of prevention devices. We will handle all necessary paperwork relating to your annual inspection and can even remind you when your next testing is due.

Bathroom Sink

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Bathroom Sink is a cleaning and repair service for bathroom sinks, including unclogging drains, fixing leaks, replacing parts, and ensuring proper water flow and drainage for a functional, tidy sink area.

Battery Backup Sump Pump

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Battery Backup Sump Pump is a backup vertical pump that runs on a charged battery to remove water from a sump pit during power outages, ensuring basement protection. It includes the pump, battery, charger, and automatic switch to run when needed.

Broken Sump Pump

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Broken Sump Pump is a service to fix or replace a basement pump that removes flood waters. It involves diagnosing why the pump isn’t working, repairing or installing a new pump, and testing to ensure water is pumped away correctly.

Circuit Breaker

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Circuit Breaker is a service that protects electrical circuits from damage by interrupting power if current exceeds safe levels, preventing overloads and fires; it also helps diagnose issues and ensures safe, reliable operation of electrical systems.

Commercial grease trap installation

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Commercial grease trap installation is the process of adding a device that removes fats, oils, and grease from wastewater in a restaurant or cafeteria, including site assessment, sizing, fitting, piping, testing, and commissioning for code-compliant operation.

Commercial plumber

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A commercial plumber installs, maintains, and repairs water systems in businesses. They handle pipes, fixtures, drainage, and heating, diagnose leaks, install new plumbing for remodels, ensure code compliance, and work efficiently with teams on tight schedules.

Commercial plumbing

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Commercial plumbing covers installation, maintenance, and repair of plumbing systems in businesses, including water supply, drainage, gas lines, and fixtures, with emphasis on efficiency, code compliance, and minimizing downtime for drains, pipes, and commercial bathrooms.

Dependable Services

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Dependable Services is a reliable, everyday help service that handles tasks you can count on—like cleaning, errands, or simple repairs—with consistent quality, punctuality, and clear communication to make your life easier.

Dishwasher Installation

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Dishwasher Installation is setting up a new dishwasher in your kitchen, connecting it to water and power, securing it in place, and testing for proper drainage and operation so it runs safely and efficiently.

Drain Cleaning Equipment

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Drain Cleaning Equipment is tools and machines used to clear clogs and buildup in pipes, drains, and sewers. It includes plungers, drain snakes, hydro jetters, and cameras, helping remove blockages and improve flow safely and efficiently.

Drain Cleaning Machines

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Drain Cleaning Machines are tools used to clear clogs in pipes. They feed cables or blades into drains, cut through blockages, grind debris, and flush it away, restoring smooth water flow and preventing backups.

Drain Fields

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Drain Fields are the underground pipes and gravel beds that treat and disperse wastewater from a septic system into the soil, using natural filtration. They involve soil, drainage pipes, and periodic inspection to prevent leaks and backups.

Drain Leak

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Drain Leak is a service that detects and fixes water leaks in drains. It involves inspecting pipes for cracks or blockages, locating the leak, and repairing or replacing damaged sections to stop water loss and prevent damage.

Drain Lines

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Drain Lines is a service that clears and очищает clogged or slow sewer and drain pipes, checking for blockages, using snaking tools or high-pressure water, and ensuring water flows freely from sinks, toilets, or main lines.

Drain Opening

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Drain Opening is a service that clears clogged or slow drains to restore normal flow. Technicians inspect the pipe, remove blockages like hair, grease, or debris, use tools to dislodge buildup, and may test the drain to ensure it drains freely.

Drain Problems

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Drain Problems is a service that checks and fixes clogged or slow drains in sinks, tubs, or pipes. It involves diagnosing the cause, clearing blockages, and repairing leaks or damaged pipes to restore proper flow.

Drain Snake

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Drain Snake is a flexible auger used to clear clogged drains by pushing or twisting through the pipe to break up or grab hair, soap, or debris, restoring flow. It involves inserting the snake into the drain and rotating or pushing until blockage clears.

Drain cleaning

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Nobody unclogs drains more effectively than Roto-Rooter. Our proprietary equipment includes a drain cleaning machine and drain snake. Our drain snake features a strong flexible cables and sharp blades to cut through even the toughest blockages to unclog drains and restore proper drainage flow.

Drainage service

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Roto-Rooter provides fast, reliable drain cleaning services, utilizing the latest drain cleaning technology. Our electromechanical equipment unclogs drains using strong cables and sharp blades to cut through even the toughest clogs to restore proper drainage flow.

Drains Clear

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Drains Clear is a service that unclogs and cleans blocked drains using professional tools to improve water flow, remove buildup, and prevent future blockages, with quick, safe for homes and businesses.

Emergency Flood Service

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Emergency Flood Service is rapid response help that delivers urgent rescue, safety checks, temporary shelter, and water removal during floods to protect people, pets, and property, with coordination, access to essential supplies, and follow-up support.

Emergency Plumber

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Emergency Plumber is urgent plumbing help available around the clock to fix leaks, clogs, burst pipes, or other plumbing problems fast, day or night, to prevent damage and restore water flow in your home or business.

Emergency Serviceavailable

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Emergency Serviceavailable is a rapid, 24/7 help line and response system that connects you to urgent medical, safety, or disaster assistance. It coordinates responders, provides essential guidance, and ensures quick on-site help when lives are at stake.

Faucet installation

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Our professional plumbers are always ready to repair faucets or install faucets. We can install a new bathroom sink or kitchen sink too. Roto-Rooter will install faucets to the manufacturer’s specifications and our plumber will ensure it's done properly without leaks that could cause water damage.

Faucet repair

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Roto-Rooter will repair faucets or replace faucets, whichever is most economical. Leaky faucets need to be addressed immediately to conserve water & avoid water damage. From drips to leaks to low water pressure, our professional plumbers can repair faucets or install faucets of all makes & models.

Flooded Basement

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Flooded Basement is a service that helps remove water from a basement, dry the area, prevent damage, and restore your space. It involves pumping out water, drying, disinfecting, and checking for structural or mold risks to return your basement to a safe condition.

Flooding Prevention

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Flooding Prevention is a service that helps reduce flood risks by monitoring water levels, improving drainage, and implementing barriers and emergency plans to protect people and property during heavy rain or floods.

Flooring

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Flooring is a service that installs or replaced floor surfaces such as wood, tile, carpet, or laminate, preparing subfloors, measuring spaces, choosing materials, and ensuring a smooth, level, durable finish in homes or offices.

Free Estimate

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Free Estimate is a no-cost, no-obligation review of your project by our team to quote the work. We assess needs, discuss options, and provide a written price estimate and timeline, helping you decide without upfront fees.

Frozen/Burst Pipe Repair

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Extreme cold combined with a frigid wind chill can cause pipes to freeze and burst when temperatures drop below freezing. If you are already in the middle of an emergency, call Roto-Rooter immediately for plumbing repair and water cleanup services.

Garbage Disposal Services

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We repair clogged garbage disposals and install new ones. We also provide garbage disposal services for commercial kitchens & restaurants. If you need a new garbage disposal installed or an existing garbage disposal replaced, a Roto-Rooter plumbing professional can recommend the most efficient unit.

Garbage disposal installation

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If you need a new garbage disposal installed or an existing garbage disposal replaced, a Roto-Rooter plumbing professional can recommend the most efficient unit that will meet your household needs and budget. Roto-Rooter plumbers can also install the unit and the garbage disposal plumbing.

Garbage disposal repair

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Clogged garbage disposals can quickly become a huge plumbing problem. Items like grease, silverware, seeds and broken glass can damage or jam garbage disposals. We repair existing disposals and install new ones. We also provide garbage disposal services for commercial kitchens and restaurants.

Grease Trap Treatment

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Grease Trap Treatment is a service that cleans and maintains kitchen grease traps to prevent clogs and odors. It involves inspecting, removing built-up fats and solids, flushing with water, and sometimes adding enzymes or chemicals to keep drains flowing smoothly.

Haul Away

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Haul Away is a service that collects unwanted items from your location and disposes or recycles them for you, making junk removal easy. It involves scheduling a pickup, loading and transporting items, and proper disposal or recycling.

Install Water heater

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Water heater installation & replacement is a job best left to the professional plumbers at Roto-Rooter. We remove the old unit & dispose of it safely. Roto-Rooter's water heater experts also ensures that gas, electrical & other connections are handled safely & the water heater is installed properly.

Kitchen Sink

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Kitchen Sink is a comprehensive service that handles a wide range of tasks and items in one go, combining multiple jobs like cooking, cleaning, and organizing into a single, all-inclusive offering for convenience.

Leach Field

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Leach Field is a septic system component that disposes of wastewater underground. It routes liquid from the tank into shallow trenches with gravel and pipes, where the soil filters and treats it before it returns to groundwater.

Location Change

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Location Change is a service that helps you switch your physical or virtual location for tasks, deliveries, or access. It involves confirming your new address or origin, updating records, and ensuring services reflect the change.

Mold inspection

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Mold inspection is a service that checks a space for mold growth, moisture, and sources of water leaks. A technician visits, looks at walls, ceilings, and HVAC, may take samples, and provides findings and recommendations to prevent mold and improve air quality.

Outdoor plumbing system repair

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Roto-Rooter provides outdoor plumbing repair services for faucets and spigots. Outdoor faucets can easily become damaged and start leaking, leading to flooding, high water bills and water damage. For larger problems, we also offer traditional and no-dig pipe replacement services.

Pipe Relining

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Pipe Relining is a method to fix damaged drains from the inside by inserting a soft lining that hardens to form a new, seamless pipe, restoring flow with minimal digging. It involves cleaning the pipe, inserting the liner, and curing it to seal leaks and cracks.

Pipe Repair & Replacement Services

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Roto-Rooter provides various pipe repair and replacement services. Our professional plumbers specialize in fixing a number of pipe problems including damaged pipes, pipe blockage, pipe corrosion, off-grade pipes, and detecting roots in your sewer pipeline. Roto-Rooter works with all pipe materials.

Pipe Restoration

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Are you experiencing regular clogs and/or sewage backups? It’s likely that your home’s plumbing system has been breached by root growth, deterioration or corrosion. Roto-Rooter Pipe Restoration fixes the problem and saves you the expense of traditional excavation and landscaping repair.

Plumbing

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Roto-Rooter is available 24 hours a day, 365 days a year to minimize damage to your property and get your home back in working order as quickly as possible. Before performing any water removal, our plumbing experts first repair what caused the problem to ensure it does not happen again.

Plumbing leak detection

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Roto-Rooter is the national leader in plumbing leak repair services. If a water leak is discovered, it's critical to get a professional plumber to your home or business to find & repair leaks. Our plumbers can find and repair leaks, repair pipe and inspect for other water leaks within the structure.

Plumbing leak repair

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Plumbing leak repair fixes water leaks in pipes, fittings, or fixtures. It involves finding the source, stopping the water, replacing or repairing damaged parts, and testing for leaks to prevent water damage and waste.

Plumbing pipe repair

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Roto-Rooter provides pipe repair & replacement services for water supply pipes and drainpipes. We fix all pipe problems including damaged pipes, pipe blockage, pipe corrosion, off-grade pipes and even roots in your pipes. We work with all pipe materials, including copper, PVC, iron, concrete & PEX.

Preventive Maintenance

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Preventive Maintenance is regular care for equipment to prevent problems. It involves scheduled inspections, cleaning, lubrication, part replacements, and adjustments to keep machines running smoothly and avoid unexpected breakdowns.

Remodeling

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Remodeling is updating or changing the interior or exterior of a building to improve its layout, style, or functionality. It involves planning, demolition, construction, finishes, and possibly new fixtures to suit current needs and preferences.

Repair And Replacement

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Repair And Replacement is a service that fixes broken parts or systems and, if needed, replaces damaged components to restore proper function and extend the life of your equipment.

Repair toilet

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Our plumbing professionals are trained and equipped to provide expert solutions for toilet repair. Our toilet services include unclogging toilets, fixing leaking or running toilets, toilet installation and replacement, and toilet leak repair on both residential and commercial toilets.

Reverse Osmosis Installation

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Reverse Osmosis Installation is setting up a water filtration system that uses a membrane to remove impurities. It involves installing a RO unit, connecting it to your cold water line, and testing for clean, safe-tasting water.

Rooter Service

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Rooter Service is a plumbing service that clears clogs, unblocks drains, and fixes issues with sewer lines to restore proper flow in sinks, showers, and toilets, often using specialized tools to remove buildup and improve drainage.

Septic Tanks

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Septic Tanks is a home wastewater system that treats and disposes of toilet and sink waste underground. It includes a tank that collects solids, liquid effluent, and a drainage field; routine pumping, maintenance, and occasional inspections are needed.

Sewage cleanup

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Roto-Rooter’s water damage teams are skilled in handling sewage after disasters strike. We provide sewage cleanup services to get your home or business back to normal quickly. It’s critical to have experts clean up all sewage on your property, immediately, to prevent additional damage.

Sewer cleaning

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Sewer cleaning is the process of clearing buildup, debris, and blockages from underground sewer lines to restore smooth, safe flow. It involves inspections, flushing with high-pressure water, removing waste, and testing to prevent backups.

Sewer repair

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Our plumbers are sewer line experts trained to repair, replace, and clean residential and commercial sewer lines. No matter what problems your main sewer line is experiencing, Roto-Rooter can provide a solution to fit your budget.

Shower Services

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Our experienced plumbing specialists provide expert shower repair services. No matter if your shower is dripping, has drainage problems or just needs to be updated, Roto-Rooter can help. We are fully trained to provide shower and bathtub installation services like water jets and new faucets.

Shower installation

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Regardless of the type of shower head you choose, the plumbing experts at Roto-Rooter can perform all of your plumbing installation and maintenance, ensuring the job is done right the first time. Roto-Rooter can also help you upgrade to eco-friendly appliances and bathroom fixtures.

Shower repair

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Whether your shower is dripping, has drainage problems or just needs an update, Roto-Rooter can repair shower plumbing or replace it when necessary. Our plumbers can also install showers, install faucets, and unclog drains. Count on Roto-Rooter to repair shower plumbing quickly and effectively.

Sink Repair

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Sink Repair is fixing leaks, clogs, and damaged parts in kitchen or bathroom sinks, including pipes, faucets, traps, and drains, to restore proper drainage, prevent water damage, and improve function and reliability.

Sink Repair & Installation Services

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Our plumbing experts are equipped to tackle all residential and commercial sink repair and installation needs. Roto-Rooter can install new sinks or repair old ones. We can take care of clogged sink drains in the bathroom, kitchen or laundry room. Roto-Rooter experts can help 24/7.

Site Evaluation

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Site Evaluation is a service that checks a location to understand its suitability, safety, and potential. It typically includes assessing terrain, access, utilities, zoning, risks, and basic recommendations for next steps.

Sump pump repair

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Roto-Rooter plumbers are sump pump experts. We repair and replace more sump pumps than any other plumbing company in North America. Roto-Rooter repairs sump pumps of all kinds. We also provide sump pump installation, sump pump replacement, battery backup sump pumps, and emergency repair services.

Toilet installation

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Whether you're remodeling your bathroom or just updating old fixtures, replacing a toilet can be a big job if you've never done it before. A licensed, experienced Roto-Rooter plumber can expedite replacing the toilet, address any other bathroom repairs, and ensure that the job is done right.

Toilet repair

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Our plumbing professionals are trained and equipped to provide expert solutions for toilet repair. Our toilet services include unclogging toilets, fixing leaking or running toilets, toilet installation and replacement, and toilet leak repair on both residential and commercial toilets.

Unclog Drain

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Unclog Drain is a service that clears blocked pipes and drains in homes or buildings, using tools like plungers, augers, or rooter machines to remove clogs, restore flow, and prevent future backups.

Unclog drain

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Our patented drain cleaning machine uses blades to cut through tough debris to reestablish appropriate water flow, allowing Roto-Rooter plumbers to become the leading drain cleaning and sewer line repair experts in North America.

Video Camera Inspection

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Video Camera Inspection is a procedure that uses a small camera on a flexible cable to inspect pipes or hard-to-see spaces. It captures live video, helps locate blockages, leaks, or damage, and provides a detailed report for repairs.

Washing Machines

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Washing Machines is a service that cleans your clothes automatically. It involves loading laundry, adding detergent, selecting settings for temperature and cycles, and letting the machine wash, rinse, and spin until clothes are ready to dry.

Water Clean Up

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Water Clean Up is a service that removes contaminants from water to make it safe. It involves testing water, removing pollutants, filtering and treating it, and ensuring it meets quality standards for drinking, swimming, or industrial use.

Water Extraction

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Water Extraction is the service of removing water from a site after flooding or spills, using pumps and absorbent materials to dry spaces, ensure safety, prevent damage, and prepare the area for repairs.

Water Heater Repair & Replacement

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Water heater problems should be addressed immediately to avoid further damage or complete appliance failure. Diagnosing water heater issues by yourself can be challenging & even dangerous. Roto-Rooter's skilled plumbing professionals are trained in water heater repair, maintenance, and replacement.

Water Quality Testing

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Water Quality Testing is checking a water sample to see if it is safe and clean. It involves taking a sample, analyzing it for contaminants and cleanliness, and reporting the results to determine if treatment or actions are needed.

Water Softener Installation

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Water Softener Installation is the process of fitting a device that removes minerals like calcium and magnesium from hard water, using resin beads and salt. It involves assessing home needs, choosing a unit, installing the appliance, and testing the system for proper operation.

Water Softener Repair

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Water Softener Repair is fixing devices that remove minerals from hard water, restoring proper salt levels, resin function, and flow. It involves diagnosing issues, replacing parts, recalibrating settings, and testing for clean, soft water.

Water Softeners

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Water Softeners remove minerals like calcium and magnesium from hard water to prevent scale, helping appliances last longer and improve soap lather. The service typically includes installation, maintenance, salt refills, and occasional resin replacement.

Water Softening & Filtration Systems

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Having a clean, safe supply of fresh softened water in your home is as simple as calling Roto-Rooter. We offer top-of-the-line water softening and filtration systems that ensure the water your family is drinking and bathing in is pure and free of chemicals and contaminants.

Water Supply

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Water Supply is the service of delivering clean, safe water for everyday use, including collecting, treating, storing, and distributing water to homes, businesses, and public facilities, ensuring reliable access and quality.

Water Treatment

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Water Treatment is the process of making water clean and safe to use by removing impurities, chemicals, and germs. It involves screening, filtering, treating with chemicals or steps like settling, filtration, and disinfection to improve taste, safety, and quality.

Water damage-related cleanup & repair

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The harmful effects of water damage can be reduced by prompt & reliable water removal by Roto-Rooter. We are fully trained & certified to extract water in areas affected by water & sewage damage. You can rely on Roto-Rooter to not only remove water but to clean, deodorize & dry impacted areas.

Water damage-related mold removal

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If you experience mold due to plumbing or drain cleaning issues, Roto-Rooter’s water damage experts are available 24/7, 365 days a year, to remove any harmful mold growth you may have in your home or business.

Water heater installation

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Water heater installation & replacement is a job best left to the professional plumbers at Roto-Rooter. We remove the old unit & dispose of it safely. Roto-Rooter's water heater experts also ensures that gas, electrical & other connections are handled safely & the water heater is installed properly.

Water heater repair

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Water heater problems should be addressed immediately to avoid further damage or water heater failure. Diagnosing water heater issues by yourself can be challenging and even dangerous. Roto-Rooter's skilled plumbing professionals are trained in water heater repair, maintenance, and replacement.

Weekend plumber

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Weekend Plumber is a service that provides affordable, on-demand plumbing help for common home fixes during weekends, including diagnosing leaks, unclogging drains, fixing leaks, installing fixtures, and offering quick, practical repairs without a full-time contractor.

Roto-Rooter Plumbing & Water Cleanup Reviews

Teresa Hanson
Teresa Hanson
1 ★☆☆☆☆
Water heater Roto-Rooter installed 4 years ago failed, flooding my house during the night in November. Refused to replace even though still under warranty. Replaced parts, charging me $1500 in labor and another $1300 for a water softener they said would help keep from issue in future. Technician couldn’t light water heater when finished and only hooked softener to hot water. Technician caused gas leak, then dispatcher didn’t feel it was urgent for them to fix gas leak causing me to wait for hours before I decided to just call the gas company. They took the call seriously, arriving in 20 minutes. They found large gas leak coming from water heater. It took more than 2 weeks to get water heater fixed and water softener installed correctly after several appointments causing me to lose time from work and sometimes no one showing up or they show up, but can’t do anything. I also was using their restoration service to deal with the water. Just about everything they told me turned out to be untrue. They said we should be able to stay in the house with the equipment since they’ve never known anyone needing to leave their home. We stayed one night and then had to stay in hotel for over a week. Restoration tech cut up the carpet so haphazardly, that it couldn’t be salvaged like they had told me. Since it was ‘clean’ water, we should have been able to dry out and reuse. I didn’t know that until I had flooring specialists coming in to provide estimates. I was invoiced for the deductible portion by the restoration side of the company near the middle of December when emailed. The invoice was back dated to November, when restoration job was completed. Two weeks after receipt and letting Roto-Rooter know that I would wait to pay them any more until I heard from a manager about my complaints and discussed a partial refund, they sent me a Notice of Intent to file a Mechanics Lien against my property. I gave in and paid by credit card that same day to prevent the Lien, even though I felt it was unlawful. The next day, a manager did call me. I explained some of the problems discussed here and that I had paid the additional $1,000 the day before. He said that right away he could cut me a check to get me $500 of that refunded. He said he would mail it, so I should have the next week, after New Year’s. He said he’d research the plumbing side of the issues and call or text me later that day. The call/text nor check ever arrived. On 1/14/26, I filed a complaint with the BBB. This morning, there was a response from Roto- Rooter. They said that last week they refunded my credit card $800.00 after speaking to me and my acceptance of the resolution. They also said that the conversation about a $500 check never happened. They said they considered the matter resolved and no additional funds would be provided. I did confirm that a $800 credit was received on my credit card. I then responded to the BBB and the company that everything else they said was a lie. I told them that I don’t consider the matter closed, requesting another $200 and apology. I caution you to think twice before receiving any service from them.
Jessica Evalyn Valle
Jessica Evalyn Valle
1 ★☆☆☆☆
Predatory, Incompetent, or Both — Avoid Roto-Rooter at All Costs My experience with Roto-Rooter was so appalling, I feel morally obligated to warn others. It started with a sewage backup in my 792 sq ft basement on May 28, 2025. I had no prior experience with this, so I called Roto-Rooter, thinking they were reputable. They charged me $800 just to unclog the drain, which seemed high but I assumed it was a complex job. Because there was sewage involved, they told me I needed a quote for cleanup — citing bacteria in the concrete. Fair enough. Then their Water Restoration Field Supervisor came to my home, reassured me the cleanup would take 2–3 days, and promised help in submitting the claim to my insurance. My insurance called multiple times with no response. Eventually, because this Google review, they responded. Shortly after, another technician came in saying he couldn’t get the camera down the pipe to inspect it. He showed me how it wouldn’t go through, then confidently told me it was broken pipes and quoted me $8,500 to jackhammer the basement and replace the piping with PVC. I didn’t bite. Two weeks later — yes, two — they finally said the basement was dry. It made no sense to me that it would take that long, but I’m not a restoration expert, so I deferred to them. Eventually, I got suspicious and called a second company. The tech immediately ran a camera through the pipe — no issue at all. He said he’d never heard of a camera being unable to pass unless something was being done wrong. The footage showed no broken pipes, just minimal root intrusion. In short, Roto-Rooter lied or was completely inept. And then came the gut punch: I received a $23,000 bill. For a partial basement cleanup of a minor sewage backup. I wish I were kidding. Look at the photos — there is simply no way the work done justifies that cost. To recap: • They charged exorbitantly for simple services. • Lied (or were clueless) about my pipe condition. • Tried to upsell a $8.5K excavation based on false information. • Took far too long to complete a basic drying job. • Promised insurance help and then ghosted me. • And in the end, sent a $23,000 invoice (outragous). Do NOT trust Roto-Rooter. They are either dangerously incompetent, or predatory scammers — possibly both. UPDATE: After receiving the insurance audit report, I can now confirm that Roto-Rooter massively overbilled and lied repeatedly throughout this process. They initially quoted $6k-$11k for water cleanup after a small sewage backup. What happened? My insurance approved $11,328 but did not agree with a $23,000 bill — with drying equipment left for 14 days for no legitimate reason. BUT ROTO ROOTER WOULD NOT RESPOND TO NEGOTIATIONS. As of July 29th, they have not responded. They also falsely claimed I was hard to contact or not available. That is absolutely untrue. They also implied I was going in and out of the basement, interfering. Another lie. The insurance adjuster’s audit backed up all my suspicions: they overcharged and found no justification for their bill. UPDATE 2: On August 5th, I received a lien threat from them because of their unwillingness to negotiate. It wasn’t until August 13th that Roto-Rooter began to negotiate after I got a higher up email address. They falsely accused me of stopping my insurance from negotiating. It is not true and my insurance confirmed. As of August 18th, there has been progress in negotiations but no agreement. Update 8/19: Roto-Rooter offered to settle at $19,000 (matching my insurance's position) but only if I removed all my posts, reviews, BBB complaint, Attorney General complaint, and agreed never to post about my experience in the future. I declined because my freedom of speech is not for sale. As of 8/23, Roto-Rooter continues to play games with my anxiety by refusing to give a clear answer. 9/3: I paid $1,000 extra to sign nothing. I have been through 17 rebuttals with them on the BBB, 70 emails, and I filed a complaint with the Attorney General. Friends don’t let friends choose Roto-Rooter.
Julie Smith
Julie Smith
5 ★★★★★
Clayton arrived on time & was able to provide a thorough evaluation of the water pipes. He was able to clear the pipes and get the water back to running & draining. He was excellent at communicating & helping us to understand what had happened & optimal preventive measures for the future 😀
Tri Chau
Tri Chau
1 ★☆☆☆☆
I can’t say I will use this company again. The only thing good was they are there to come out asap when you need them but you will pay a price! I was charged over $1200 for a bath tub drain job, when I was trying to get a new tub put in. Drain was a little off but then the plumber said I needed new copper pipes as well. I was at work and wasn’t there to look at what he was talking about and we needed the tub put in so I went ahead and had him do it. I feel that job could have been done for about half the price he quoted me or less. Another plumber said I got “raped” by this job. Unbelievable!!! No more Roto rooter.
Connie Staup - Aldridge
Connie Staup - Aldridge
5 ★★★★★
I had my main line back up during the biggest snowstorm of the decade. Rick was able to dig through 1 ft of snow to find my clean out. It was a lot. His patience mitigated my overall cost and I couldn't be happier. No one wants to dela with this kind of problem. I do know, though, if it ever happens again, I will be call Roto-Rooter. Thank you, Rick!
Frank Weyler
Frank Weyler
4 ★★★★☆
Called Thanksgiving morning when my kitchen sink backed up. RR dispatched someone in 2 hours which was must faster than I expected. Plumber arrived and snaked the drain + discovered another issue with the drain assembly which he fixed. I was very pleased with his service. Price is the only thing I was not happy about. Plumber was there for less than 60 minutes and price was $633.72; after my food donation which saved me $55.00. Price also included a $75.00 bottle of Pipe Shield, an enzyme cleaner. I expected to pay more as it was Thanksgiving. Had the hardware stores been open, I would have done it myself for about $20.00.
Laura Farrell
Laura Farrell
1 ★☆☆☆☆
Roto-Rooter responded quickly to an emergency water mitigation situation, but beyond the initial response, this experience was unacceptable. We encountered serious issues with excessive and inaccurate billing, missing or inadequate mitigation documentation, and poor internal communication. Despite being explicitly assured that I would not be responsible for costs beyond what insurance covered, I was ultimately left with a significant out-of-pocket bill. The billing practices felt predatory, particularly given the vulnerable circumstances of an emergency and the reliance on insurance coverage. Agreed-upon billing reductions were not honored without repeated escalation, and the lack of proper documentation materially complicated the insurance claim process. I do not recommend using the Roto-Rooter location in Miamisburg, Ohio under any circumstances. If you are dealing with an insurance claim, the lack of transparency, documentation, and follow-through at this location presents a significant financial risk.
Carrie Robinson
Carrie Robinson
5 ★★★★★
Giovanni came out and solved the clog very quickly. Very kind. Very informative. He made a stressful situation better. We will definitely recommend him and roto-rooter to everyone.
T Lewis
T Lewis
1 ★☆☆☆☆
The Toilets needed a $28 part, the plumber charged $860 labor first toilet $650 2nd Toilet we ended up paying over $1500. I will never use them again. That is Extremely high
Rachel Simones
Rachel Simones
5 ★★★★★
We had work recently completed on our home’s pipes by Will and he couldn’t have been more professional and helpful. We would recommend him 10/10! Incredibly hard worker and high quality work. He deserves a customer appreciation bonus!
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About Roto-Rooter Plumbing & Water Cleanup

Roto-Rooter Plumbing & Water Cleanup is a Water Damage Restoration Service located at 9490 Byers Rd, Miamisburg, OH 45342. This third-person overview highlights the breadth of their capabilities across plumbing, drainage, excavation, and restoration disciplines, emphasizing the comprehensive services available to residential and commercial clients. The organization positions itself as a dependable provider of emergency and scheduled work, offering a wide range of categories and amenities to address water-related challenges, structural concerns, and preventive maintenance. Their team presents as experienced in both immediate response and long-term remediation, aligning with the needs of homeowners facing flood events, sewer backups, or costly plumbing failures, as well as business properties requiring commercial plumbing solutions and site evaluations. The business emphasizes a full spectrum of plumbing and contractor roles, including drain cleaning, backflow services, appliance connections, water heater installation and repair, faucet installation and repair, toilet and sink services, and kitchen and bathroom remodeling. As a drainage service and excavating contractor, they address issues from unclogging drains to drain field and leach field work, trenching, and pipe restoration. Their offerings extend to more specialized areas such as sump pump services, broken sump pump repair, and battery backup systems, ensuring continued operation during outages and power failures. Customer needs for water quality and treatment are met through water testing, water softening equipment and filtration systems, and reverse osmosis installation and maintenance. The restoration facet encompasses water damage-related cleanup and repair, mold inspection, moisture remediation, and sewage cleanup, reflecting the company’s integrated approach to restoring spaces affected by water intrusion. The service portfolio includes preventive maintenance, emergency service availability, free estimates, and site evaluations to determine the best remediation strategy. Amenities and categories emphasize a holistic approach to water-related problems, combining technical expertise with customer-focused processes designed to minimize disruption and promote rapid recovery. Through the combination of licensed trades, diagnostic capabilities, and restoration know-how, the organization aims to be a trusted partner for both urgent mitigation and long-term property care in the Miamisburg area. In all instances, the firm strives to deliver clear communication, transparent assessments, and practical solutions tailored to each project’s scope and budget.

Plumber

Roto-Rooter Plumbing & Water Cleanup in Miamisburg, OH provides expert plumber services, including emergency repairs, leak detection, drain cleaning, and comprehensive plumbing solutions to keep your home running smoothly with trusted, licensed professionals.

Contractor

Contractor services for Roto-Rooter in Miamisburg, OH include plumbing installations, repairs, and water cleanup support, delivering reliable, insured professionals with quick response times for residential and small commercial needs.

Drainage Service

Drainage Service by Roto-Rooter Plumbing & Water Cleanup in Miamisburg, OH, fixes clogged drains, sewer backs, and complex drainage problems with expert camera inspections, snaking, hydro-jetting, and reliable, emergency-ready solutions.

Excavating Contractor

Roto-Rooter Plumbing & Water Cleanup in Miamisburg, OH, specializes in expert excavating contractor services for sewer and drain line repair, trenching, and site restoration, combining safety, efficiency, and reliable problem-solving for homes and businesses.

Repair Service

Reliable Repair Service from Roto-Rooter Plumbing & Water Cleanup in Miamisburg, OH. Fast, licensed technicians addressing leaks, clogs, pipe damage, and water restoration with 24/7 availability and trusted, guaranteed workmanship.

Water Damage Restoration Service

Roto-Rooter Plumbing & Water Cleanup in Miamisburg, OH offers expert water damage restoration, quick leak detection, drying, mold prevention, and restoration services to revive homes after flooding or plumbing failures with trusted, 24/7 response.

Water Filter Supplier

Water Filter Supplier in Miamisburg, OH, proudly serving Roto-Rooter Plumbing & Water Cleanup customers with trusted filtration solutions, expert installation, and reliable service to ensure clean, great-tasting water for homes and businesses.

Water Softening Equipment Supplier

Roto-Rooter Plumbing & Water Cleanup in Miamisburg, OH offers reliable water softening equipment and expert installation, maintenance, and repairs to reduce mineral buildup, protect appliances, and improve water quality for homes and businesses.

Water Testing Service

Reliable Water Testing Service by Roto-Rooter in Miamisburg, OH. Fast, accurate on-site analyses, identifying contaminants and water quality issues to guide effective home plumbing and remediation solutions. Schedule today for peace of mind.

Water Damage Restoration Services Near You

American Restoration Consultants
★★★★☆ 4.4 (39 reviews)
8523 N Springboro Pike, Miamisburg, OH 45342