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Platinum

Platinum at 104 Reaser Ct, Elyria, OH 44035, provides comprehensive water damage restoration services, offering 43 specialized solutions for quick, thorough recovery.

Water Damage Restoration Service at 104 Reaser Ct in Elyria, OH 44035

Operational
★★★★★
Rating: 4.7 based on 280 reviews
Address: 104 Reaser Ct, Elyria, OH 44035
Phone: 14403270699
Emails:
Employees: 50
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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Platinum

Platinum Services

Air Filtration

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Air Filtration is a service that cleans indoor air by removing dust, pollen, smoke, and germs using filters or purifiers. It involves testing air quality, installing or upgrading filtration systems, and maintaining them to improve comfort and health.

Board-Up

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Board-Up is a service that quickly covers or guards a damaged building to prevent weather, vandals, or trespassers from entering. Technicians assess damage, secure openings with boards or tarps, and ensure safety until repairs can be made.

Claims Handling

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Claims Handling is the process of managing a policyholder’s insurance or warranty claim from start to finish, including reporting, reviewing, assessing fault and costs, processing payments, and communicating updates until the claim is resolved.

Clean Up

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Clean Up is a service that helps restore a space by removing clutter, sorting items, and organizing what's left. It involves tidying surfaces, disposing of trash, donating or saving useful belongings, and setting up simple systems to keep things neat.

Commercial Building

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Commercial Building is a service that designs, constructs, or renovates office and retail spaces. It involves planning layout, meeting safety codes, selecting materials, coordinating trades, and delivering a functional, attractive building for business use.

Commercial Construction

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Commercial Construction is the process of planning, building, and renovating structures for businesses, like offices, shops, or warehouses. It involves project management, design, permits, site work, framing, utilities, finishes, and safety to deliver a functional space on time and budget.

Commercial Losses

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Commercial Losses helps businesses recover eligible losses from operations, insurance, or contracts by identifying applicable types, documenting deductions, and guiding filing or claims to reduce tax or financial impact.

Commercial Properties

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Commercial Properties is a service that helps you buy, sell, lease, or manage business real estate like offices, shops, and warehouses, handling market research, pricing, negotiations, and paperwork to support commercial space needs.

Complete Restoration

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Complete Restoration is a service that repairs and renews damaged homes or objects, bringing them back to their original condition. It involves assessment, cleaning, fixing, replacing damaged parts, and finishing touches to restore function and appearance.

Disaster Cleanup Services

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Disaster Cleanup Services helps restore homes or businesses after events like floods, fires, or storms. It involves assessing damage, removing water or debris, cleaning and sanitizing, drying, and coordinating repairs to return the space to safe, usable condition.

Disaster Preparation

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Disaster Preparation helps you get ready for emergencies by planning, gathering essentials, and practicing steps to stay safe. It involves risk assessment, creating kits, making a plan, and knowing what to do during events like storms, floods, or fires.

Disaster Recovery

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Disaster Recovery is a service that helps restore IT systems after a disruption, outlining plans, backups, failover, and quick restoration steps to minimize downtime and data loss, so businesses can resume normal operations quickly.

Disaster Strikes

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Disaster Strikes is a service that helps you plan, respond, and recover from emergencies, offering guidance, alerts, and resources to protect people, property, and operations when a disaster occurs.

Electronic Restoration

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Electronic Restoration is a service that fixes damaged electronic devices or components, cleaning, repairing, and restoring functionality to like-new condition, often including updating software, testing performance, and ensuring safety.

Finish Carpenters

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Finish Carpenters are skilled tradespeople who install and finish interior woodwork such as cabinets, trim, doors, and moldings, ensuring smooth surfaces, precise fits, and polished details for a professional, complete look in homes or buildings.

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that cleans up smoke, soot, and water after a fire, removes damaged materials, deodorizes, and restores your home or business, including repairs to walls, ceilings, floors, and finishes to return the space to normal.

Flooring

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Flooring is the service of installing or replacing the surface floor in a room, such as wood, tile, vinyl, or carpet. It involves measuring, preparing the subfloor, choosing materials, cutting to fit, and securing the flooring for a smooth, durable finish.

Hazardous Materials

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Hazardous Materials is a service that handles dangerous substances like chemicals, fuels, and waste. It involves identifying, storing safely, transporting, and disposing of these materials to protect people and the environment.

Hoarding Cleanup

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Hoarding Cleanup is a service that helps organize and remove clutter from homes. Professionals assess the space, sort belongings, safely dispose of trash, donate usable items, clean surfaces, and restore a safer, more livable living area for the client.

Insurance Restoration

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Insurance Restoration is a service that helps repair or rebuild property after damage covered by insurance. It involves assessing the damage, coordinating contractors, filing claims, and guiding the process from start to finish to restore the home or business.

Mildew Prevention

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Mildew Prevention is a service that stops and eliminates mildew growth on surfaces. It includes cleaning affected areas, applying mold-inhibiting treatments, and offering guidance to keep spaces dry and mildew-free to protect health and property.

Mold damage restoration

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Mold damage restoration is the process of cleaning, drying, and repairing areas damaged by mold growth after water intrusion, removing contaminated materials, treating surfaces to prevent regrowth, and restoring the space to its pre-damage condition.

Mold inspection

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Mold inspection is a service where a trained inspector checks a home for mold, moisture, and water problems. They look for visible mold, test air or surfaces if needed, identify moisture sources, and suggest fixes to prevent growth and improve air quality.

Mold mitigation

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Mold mitigation is a service to remove mold growth from homes, stopped by fixing moisture sources, cleaning affected areas, and using specialized equipment to kill spores and prevent future mold, protecting health and building integrity.

Mold remediation

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Mold remediation is the process of removing mold growth from indoor spaces and fixing the moisture problem that caused it, including cleaning contaminated surfaces, drying areas, using containment, and preventing future mold with repairs and fixes.

Painting

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Painting is the act of applying colors to a surface to create art or decorate objects. It involves choosing mediums (like acrylic, oil, or watercolor), preparing the surface, composing a design, and layering colors to express ideas or beautify a space.

Platinum Restoration

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Platinum Restoration is a service that repairs and revives damaged items or spaces, using cleaning, fixing, and restoration techniques to return them to their original look and functionality, with careful materials care and minimal downtime.

Plumbing

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Plumbing is the service of installing, repairing, and maintaining pipes, fixtures, and fittings for water supply and drainage in buildings, including fixing leaks, unclogging drains, and installing toilets, sinks, and heaters.

Property Damage

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Property Damage is a service that helps assess, document, and repair harm to someone’s property, such as homes or vehicles, often including estimating costs, coordinating repairs, and processing claims or settlements with insurers or responsible parties.

Remodeling

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Remodeling is updating or changing the structure and design of a home or space. It involves planning, budgeting, and tasks like updating rooms, plumbing, wiring, fixtures, and finishes to improve function, style, and value.

Repair Your Home

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Repair Your Home is a service that helps fix and maintain your living space, including minor renovations, repairs, and maintenance tasks to improve safety, function, and comfort in your home.

Residential Commercial

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Residential Commercial is a service that handles both home and business property needs, including buying, selling, leasing, and managing properties, with guidance on pricing, paperwork, and coordinating repairs or improvements.

Residential Homes

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Residential Homes is a service that provides housing options for individuals or families, including buying, selling, renting, and maintaining homes, focusing on safe, comfortable living spaces, neighborhood insights, and basic home upkeep support.

Restore Your Home

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Restore Your Home helps homeowners recover from disasters or wear by assessing damage, cleaning up, repairing, and restoring rooms and systems to their pre-event condition, with guidance, scheduling, and quality workmanship.

Sewage cleanup

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Sewage cleanup is the process of safely removing and cleaning up wastewater and contaminated debris after a sewage spill or backup, including containment, sanitizing surfaces, disposing of waste, and restoring the area to a safe, clean condition.

Smoke Damage

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Smoke Damage is a service that cleans and restores spaces after fire smoke. It involves assessing soot and odor, removing debris, cleansing surfaces, deodorizing air, and repairing any smoke-related damage to restore safety and appearance.

Vehicle Impact

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Vehicle Impact is a service that assesses how a vehicle affects its surroundings, including safety, performance, and environmental impact, then provides practical steps to improve protection, efficiency, and compliance for drivers, fleets, or insurers.

Water Extraction

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Water Extraction is a service that removes or retrieves water from a site, object, or material. It involves assessing the water source, safely pumping or draining the liquid, and restoring conditions to prevent damage and support drying, cleaning, or reuse.

Water Leaks

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Water Leaks is a service that detects and fixes hidden or visible leaks in plumbing, pipes, and fixtures. It involves locating the leak, assessing damage, and repairing or replacing faulty components to prevent water loss and water damage.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is a service that quickly removes standing water, dries and sanitizes affected areas, and fixes damaged structures and systems to restore your home or business after leaks, floods, or moisture issues.

Water damage-related mold removal

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Water damage-related mold removal is a service that finds and removes mold caused by leaks or flooding, dries affected areas, treats surfaces to prevent recurrence, and ensures spaces are safe and clean again.

Water removal

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Water removal is the process of extracting excess water from a space or object to prevent damage. It involves pumping, draining, or absorbing water, using pumps, vacuums, and drying equipment, then monitoring moisture as the area dries safely.

Wind Damage

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Wind Damage is a service that assesses and repairs damage caused by wind, such as fallen trees, roof or siding damage, broken windows, and structural issues, and helps file insurance claims and restore your property to its previous condition.

Platinum Reviews

Michelle Weinmann
Michelle Weinmann
5 ★★★★★
Platinum Restoration was professional, accommodating, and took the customer into consideration! They abide by their timelines, communicative, and getting back to you on things and transparent on all expenses. We worked with Travis who was the project manager and an awesome job of meeting with us, explaining everything and following up. Our superintendent was Mike. Mike was Not only a knowledgeable and reliable superintendent, but a great person to work with. He truly cared and it showed. We would highly recommend Platinum Restoration And you will be satisfied with a customer service, results and efficiency.
Larisa Green
Larisa Green
5 ★★★★★
Dealing with sewer back-up on the hardwood floor in my hallway and one bathroom was frustrating. Platinum Restoration was professional and efficient from start to finish. The mitigation team was quick to clean and pull up the damaged floor and wall. After repair was authorized, Travis and Joe figured out what was needed, helping guide me to make choices without pushing. Once the work started, with the help of Bert and William, it was done in about a week. The repairs are seamless. You can't tell where the flooring and walls were replaced. It's nice to have my place back together. Thank you!
Janey S
Janey S
5 ★★★★★
Platinum Restoration Review I would like to thank Platinum Restoration for the work they did on our home, repairing substantial damages caused by a neighbor’s tree uprooting during a storm falling on our house coming and through the house, in-ground pool, and pool house on June 01, 2022. They were “Johnny on the spot” from our first contact with Jeff Sidabras and throughout the entire process. Special thanks to Jeff Sidabras, who ran the job and Joe Finding, the super, who oversaw all of the work that needed to be completed and was sure he always checked to see if we were satisfied with all repairs and doubled checked to be sure stuff that I forgot got done. Platinum Restoration employees are very professional, always kind and understanding with all our concerns and many questions that we had. I’m sure I drove Jeff and Joe a little crazy lol. The entire roof, siding, soffit, new pool house, electrical, plumbing, inside repairs to upstairs and downstairs ceilings from water damage, attic beams repair that broke from tree, carpet cleaning, new flooring, large hole in bathroom closet, the list goes on. The craftsmanship, timeliness, courtesy, and excellent customer service that was provided to us during a difficult time of need has meant the world to myself and my husband. I also want to note the excellent jobs done by Christian (bathroom floor replacement), Nick and Chris, (ceiling holes and repair from tree coming in house, closet, shelving, water damage repairs to bedroom and master closet, bathroom repairs, kitchen ceiling repair and bay window repair etc.) The work by all mentioned was absolutely beautiful. Tim who worked with the city and inspectors to be sure everything was up to code, and Lynna (financial) and Nicolette who called frequently to see how work on house was going and if I was satisfied. Please see the “before and after” pictures to get the full sense of the extent of the damage and the wonderful job that Platinum Restoration did for our family. Thank you so very much. We appreciate all of you and all your hard work getting our home back as before. Highly recommend this company!
Brian Stephanoff
Brian Stephanoff
5 ★★★★★
Back in February of 2022 during an ice storm my 60 year old oak tree came down on my house. The damage went all the way through the roof, ceiling, and siding. Platinum was one of three companies my insurance gave me. They were the only ones to call me back. I’m glad they were. Although it took a while to get all the work done due to labor shortages and supply chain issues, they and the contractors they sent were all top notch people. Each crew arrived when they said, worked hard, and best of all completed their part of the job with quality. Joe from Platinum was great to work with and extremely helpful. I also needed some extra work done beside what was damaged and covered by insurance. It was no problem, the prices were fair and the work complete and outstanding. The outside of my house is all brand new. It’s the best looking house on the street and I highly recommend this company.
Anthony Pach
Anthony Pach
5 ★★★★★
We had a vehicle crash into our home causing extensive damage and Platinum oversaw the cleanup as well as the entire repair process. I was extremely impressed with how organized the whole process was, start to finish. They handled everything with the insurance company as well. The quality of repairs and work looked to be top notch and a year later, you'd never know anything happened to our home. They were also very proactive with communications as well. Shoutout to all the names I can remember and the great work they did: Ed, Jeff, Mike, Nick, Kate Josh, Will and many others for the job well done.
Sasha S
Sasha S
5 ★★★★★
This company turned a bad situation into a beautiful mudroom. From Travis giving us timely estimates and working through the insurance claim, to Joe, Bart, and Nick restoring our mudroom. This team is thorough and take pride in their jobs. Can’t thank them enough!!! I hope anyone dealing with insurance claim issues is able to contract out to these guys! They’ll get the job done right!
J M
J M
5 ★★★★★
Platinum Restoration did a great job on fixing my house after my house fire. Ed, Kevin and Mike were very pleasant and helpful on various things during the whole process. My wife and I are very happy with the finished project as it was an entire gut job.
Dale McPherson
Dale McPherson
5 ★★★★★
I had part of a tree come down on my garage in January. I called my insurance company, and they recommended platinum restoration. My gutter came down, and my siding on the front and side was ripped off. Part of the tree came through my roof. We decided to have this company fix our garage and also replace our entry doors and screen doors to our home. Josh, Bert, Henry, Nick, and Christian all came out to our home to get all this work done. All these men were AMAZING and extremely professional and helpful to get the job done. I truly was impressed at hiw informative the men were about every job. I would diffently use this company again anytime. Thank you for fixing my home.
Nina Murzyn
Nina Murzyn
5 ★★★★★
A large oak tree came through my home after a E-1 Tornado came through the area. My house was not livable and upon my insurance agent's suggestion I reached out to Platinum Restoration for task of removing and storing my salvageable belongings with the concern that further damage was eminent with all the rain that came through my house. This company was top notch to work with. My first call was to Nicolette as suggested by my agent. She was responsive, caring, friendly, knowledgeable, professional and started the ball rolling. Kevin came out to estimate and review the project and kept the ball rolling and he was also communicative, caring, professional, and knowledgeable. The team of Laurie & Nate that was the face of the company and in the 'trenches' to take my possessions was truly top notch! They touched base with me each morning, we walked through to make sure we were on the same page for the items, any time I had a question they were able to answer it. They truly knew what they were doing and were professional and knowledgeable. On the last day we also did another walk through to double check everything was taken that needed to be. I felt my possessions were in great hands during the process. Not only were Laurie and Nate incredibly kind & compassionate & friendly to work with they worked non stop each day they were there! While I have used compassionate and kind many times in this review, it does makes a difference when your life is turned upside by a catastrophe. I highly recommend this company!
Melissa Hayner
Melissa Hayner
5 ★★★★★
I highly recommend platinum restoration. They are very professional, explained everything to me and answered all of my questions. Their work is great. Nick, who painted the inside of my house was really nice and did an excellent job.
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About Platinum

Platinum is a comprehensive Water Damage Restoration Service located at 104 Reaser Ct, Elyria, OH 44035. Serving both residential and commercial clients, Platinum offers a broad range of services designed to restore properties damaged by water, fire, mold, and other incidents. The company emphasizes thorough, detail-oriented restoration work that returns homes and businesses to their pre-damage condition while prioritizing safety, efficiency, and communication throughout every project. Platinum’s team understands the stress that accompanies property damage and strives to minimize disruption with careful planning, transparent timelines, and proactive updates to clients during the recovery process.

The service categories include Water Damage Restoration Service and Building Restoration Service, underscoring Platinum’s ability to handle both the immediate mitigation needs and the long-term reconstruction requirements. Their offerings cover air filtration to create safer indoor air after damage, board-up services to secure a property, and comprehensive claims handling to guide clients through insurance considerations. Clean up, water extraction, and water removal are core components of the response, paired with finish carpentry, painting, remodeling, and complete restoration to deliver a finished, move-in ready result. Platinum also provides specialized capabilities for commercial properties, including commercial building and commercial construction, as well as remediation for commercial losses and insurance restoration, ensuring business continuity whenever possible.

In addition to core restoration, Platinum provides hazard mitigation and hazardous materials handling, mildew and mold damage restoration, mold inspection, mold mitigation, and mold remediation to address indoor environmental concerns. The company’s capabilities extend to sewage cleanup, smoke damage cleanup, fire damage cleanup and repair, and auto- and wind-related damage responses, reflecting a broad, end-to-end approach to property restoration. A robust menu of services includes water damage-related cleanup and repair, water damage-related mold removal, air filtration, and decontamination, alongside structural and cosmetic repairs such as flooring installation, remodeling, and trim or finish carpentry. Platinum prides itself on coordinating with insurance companies, maintaining clear communication, and delivering reliable results for both residential homes and commercial properties. The team’s dedication to customer satisfaction is reflected in client feedback that highlights professionalism, timeliness, transparency in expenses, knowledgeable supervision, and a collaborative, respectful approach to every project. Through this commitment, Platinum aims to restore not just buildings, but the sense of security and comfort that homeowners and business operators expect after experiencing property damage.

From initial assessment to final walkthrough, Platinum’s professionals manage the entire restoration journey. Whether addressing a sudden storm, a devastating fire, a sewer backup, or a structural compromise, Platinum’s integrated services are designed to expedite recovery while upholding high standards of workmanship and customer care. The company’s emphasis on planning, safety, and dependable communication helps clients navigate complex restoration needs with confidence, ensuring that every element—from water extraction to complete restoration and cosmetic finishing—is completed to the highest quality. Platinum remains committed to delivering resilient, durable results that stand the test of time for homes, offices, and communities alike.

Water Damage Restoration Service

Platinum in Elyria, OH offers expert Water Damage Restoration Service to quickly assess, extract moisture, dry, disinfect, and restore your home or business, minimizing downtime and preventing mold with reliable 24/7 emergency response.

Building Restoration Service

Platinum Building Restoration Service in Elyria, OH specializes in expert property restoration, disaster recovery, and preventative maintenance to preserve value, restore structure, and ensure quick, reliable recovery for homes and businesses.

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