Restoraid

Restoraid Services

Restoraid Reviews

Tyler Hughes

1 ★☆☆☆☆

We hired Restoraid to do a full bathroom remodel, which has been one of the biggest mistakes I have ever made. Even from the start of the project, we kept getting pushed back weeks because “insurance claims” take priority. Please use extreme caution if you have this company do anything on your home. They are not licensed to do any plumbing or electrical work in Hamilton county (they will tell you they are, but call the county, they are not as of January 2025). Also, make them list you as additional insured in case they damage your home. This will make filing an insurance claim with their insurance much easier. Long story short, they caused $8,000.00 in damage to our home because of a plumbing leak. Mistakes happen, we are understanding people, but then they refused to provide us with their insurance information, making filing a claim a nightmare. We ended up firing this company after I discovered they started doing tile work with drywall mud. Yes, you heard that correctly, they hung all the concrete board in our brand new walk in shower and taped it with drywall mud! Thank god we hired professionals to come in and finish the project because we discovered not only was the start of the tile work incorrect, all of the electrical work and plumbing work they did was done incorrectly. We ended up removing everything and starting over. So not only did they do eight thousand dollars in damages, the seven thousand dollar deposit we gave them is a loss as well. Hiring Restoraid to do this work ended up costing us an additional ($15,000.00). I would strongly encourage you to look somewhere else for a competent contractor.

About Restoraid

Restoraid is a trusted water damage restoration service located at 10280 Chester Rd, Cincinnati, OH 45215. Serving both residential and commercial clients, Restoraid specializes in comprehensive recovery solutions that address the aftermath of water intrusion, flooding, and related incidents. The company operates with a philosophy centered on rapid response, meticulous assessment, and a focus on restoring spaces to their pre-incident condition while safeguarding the structural integrity of the property. Restoraid’s team emphasizes a systematic approach to every project, ensuring that all steps—from water extraction and drying to dehumidification and sanitization—are conducted with professional care, precision, and adherence to industry standards. In addition to immediate restoration needs, Restoraid offers guidance on mitigation practices that help minimize future risks and reduce potential damage from recurring water events. Their commitment to thoroughness extends to documentation, communication, and coordination with insurance providers, homeowners, and property managers to facilitate a smoother claim and recovery process. The company’s services are designed to support clients through stressful circumstances by delivering clear timelines, transparent pricing, and consistent updates on progress and outcomes. As part of their service repertoire, Restoraid positions itself as a resource for planning and executing long-term solutions that preserve the value of homes and businesses while restoring safe and healthy living environments. The team works with a diverse range of materials and spaces, understanding the nuances of different construction types and finishes, and applying best practices for moisture control, mold prevention, and structural stabilization. Restoraid aligns with industry standards for safety and quality, and their process often includes a careful assessment of ancillary systems such as electrical and plumbing to determine the scope of work required, the need for specialized contractors, and the appropriate sequencing of remediation tasks. By combining technical expertise with responsive customer service, Restoraid aims to deliver reliable outcomes that customers can trust. The company also positions itself within the broader categories of bathroom and kitchen remodels, cabinetry and fixture updates, and other remodeling projects, offering an integrated approach when necessary to restore both form and function. The team recognizes that restoration is not only about addressing the immediate water-related damage but also about supporting clients through the aftermath with practical recommendations, careful workmanship, and a dedication to restoring spaces that feel like home again. Located in Cincinnati, Restoraid serves surrounding neighborhoods and communities, applying a thorough, methodical process to every project while maintaining open lines of communication and a focus on customer satisfaction throughout the entire restoration journey. Their services encompass disaster recovery, disaster restoration, disaster services, home services, remodeling projects, remodeling services, structural restoration, and water damage, reflecting a comprehensive capability to respond to a wide array of property damage scenarios.

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