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Carpet Doctor

Carpet Doctor in Rome, NY specializes in water damage restoration and 11 related services to restore and protect homes and carpets.

Water Damage Restoration Service at 6490 Pillmore Dr in Rome, NY 13440

Temporarily closed
★★★★☆
Rating: 4.1 based on 19 reviews
Address: 6490 Pillmore Dr, Rome, NY 13440
Phone: 13157352020
Employees: 50
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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Carpet Doctor

Carpet Doctor Services

Additional Cleaning Services

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Additional Cleaning Services are extra cleaning tasks offered beyond the standard package, such as deep cleaning, carpet and window cleaning, upholstery refresh, and fridge or oven cleaning, completed on request to keep spaces fresher and more thorough.

Cleaning And Restoration

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Cleaning And Restoration is a service that cleans and repairs spaces or items damaged by dirt, water, fire, or wear. It involves cleaning surfaces, removing stains, drying, mold removal, dehumidifying, and restoring look and function to the original condition.

Emergency Service Available

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Emergency Service Available means help is ready 24/7 for urgent issues, like medical or safety crises. It involves quick contact, fast response teams, prioritized support, and rapid actions to stop harm, provide aid, and stabilize the situation until proper care is available.

Enzyme Treatments

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Enzyme Treatments use natural or lab-made enzymes to break down and remove unwanted substances in the body or on surfaces. It involves applying or injecting enzymes, monitoring results, and adjusting to target specific proteins, wastes, or contaminants safely.

Residential And Commercial

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Residential and Commercial is a service that handles home and building needs, including cleaning, maintenance, repairs, and improvements for houses, apartments, offices, and storefronts, ensuring safe, comfortable, and efficient spaces.

Scotchgard™ Protection

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Scotchgard™ Protection is a spray treatment that creates a water- and stain-resistant barrier on fabrics and carpets, helping spills bead up and clean more easily. It involves applying the protective coating to treated surfaces.

Smoke Damage Restoration

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Smoke Damage Restoration is a service that cleans and repairs homes after fire and smoke exposure, removing soot, odors, and damaged materials, cleaning air, and restoring walls, ceilings, and contents to their pre-fire condition.

Steam Cleaning

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Steam Cleaning uses hot steam to clean surfaces, kill germs, and loosen dirt without heavy chemicals. It involves equipment that produces high-temperature steam, which is applied to floors, carpets, upholstery, and tiles to refresh and sanitize surfaces.

Tile And Grout Cleaning

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Tile And Grout Cleaning is a service that deep-cleans tiled floors and walls, removing dirt, mold, and stains from the tile surface and grout lines using specialized equipment and cleaners to restore brightness and freshness.

Upholstered Furniture

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Upholstered Furniture is items like sofas, chairs, and cushions finished with fabric or leather. It involves cleaning, repairing worn fabric, fixing springs or padding, and refreshing colors to restore comfort and appearance.

Upholstery cleaning

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Upholstery cleaning is a service that deep-cleans fabric-covered furniture like sofas and chairs to remove dirt, stains, and odors. It typically involves vacuuming, spot treating, and gentle cleaning with special equipment and cleaners to refresh and protect the fabric.

Carpet Doctor Reviews

Emily Antonacci
Emily Antonacci
5 ★★★★★
Carpet Doctor helped me fix a bad corner in my carpet and he did exactly as promised for a good price point. He made me feel a lot better about the whole situation and was able to do the job quickly and efficiently. David Haley is a great carpet doctor!!
Shelley Land
Shelley Land
5 ★★★★★
I requested them last minute and the owner went out of his way to fit me in right away. Guys were nice and did a great job. We had some pretty bad pet stains and they got them out. I'll be using them again.
Xochitl Mandelbaum-Soto
Xochitl Mandelbaum-Soto
5 ★★★★★
Carpet Doctor went above and beyond. Our carpets had a huge stain from acrylic paint, wear and tear from a toddler, and just traffic stains from going in and out. Every stain was removed. They went above and beyond to make sure we were happy including opening on a day they’re usually closed. I would recommend them above any other carpet cleaning business in the area. Thank you especially to Mike for running back and forth and going above and beyond.
trey higgin
trey higgin
1 ★☆☆☆☆
I will highly recommend you don't do service with these guys! The boss doesn't know how to speak to customers. He cussed me out for inquiring about his service and while doing it made a racial rant calling me the N word. That is so unprofessional and I did absolutely nothing to this guy! The way he speak I wouldn't even trust him to do business!
Joan Kuryla
Joan Kuryla
5 ★★★★★
Great company ! Sectional couch came completely clean . Even after 7 years , kids rough housing and stains. You can always get through to their owner. Completely satisfied. Thank You . 👍
Eric Acome
Eric Acome
5 ★★★★★
Great company!!! When you call, You actually speak to the Owner. Not just some automated loop. Professional, courteous, and goes that extra mile to ensure satisfaction.
Cathy Kingsley
Cathy Kingsley
3 ★★★☆☆
Carpets look good, but soaking wet. Had to use my carpet cleaner to soak some of the excess water out
aubrey niles
aubrey niles
1 ★☆☆☆☆
The owner is very racist omg! I would not recommend anyone do business here!!!
Vickie Brue
Vickie Brue
5 ★★★★★
Great service and reasonable priced . I will use them again
Reet Bedi
Reet Bedi
1 ★☆☆☆☆
Horrible customer service. The guy is so not professional and doesn’t know how to speak. I don’t recommend this company at all....
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About Carpet Doctor

Carpet Doctor is a trusted water damage restoration service located at 6490 Pillmore Dr, Rome, NY 13440. Serving both residential and commercial clients, the company emphasizes comprehensive cleaning and restoration solutions designed to protect property value and indoor air quality. The business maintains a broad range of categories and services, including Carpet Cleaning Service, Carpet Installer, Upholstery Cleaning Service, and Water Damage Restoration Service, to meet the diverse needs of its customers. In addition to core restoration work, Carpet Doctor offers Additional Cleaning Services and Cleaning And Restoration packages that address both immediate damage control and long-term upkeep. Emergency Service Available is available to respond quickly to urgent situations, helping minimize damage and downtime for homes and businesses alike.

The team at Carpet Doctor provides specialized treatments such as Enzyme Treatments and Scotchgard™ Protection to sanitize fabrics, guard against stains, and extend the life of carpets and upholstery. Their service portfolio covers Steam Cleaning, Tile And Grout Cleaning, and Upholstery cleaning, ensuring that both hard surfaces and soft furnishings receive thorough attention. Residential And Commercial services are tailored to fit the scale and requirements of each site, from single rooms to larger commercial spaces. The company’s approach combines meticulous workmanship with flexible scheduling, aiming to deliver reliable outcomes even in challenging scenarios.

Amenities and value come from a combination of skilled technicians, customer-focused communication, and a commitment to satisfaction. The team handles a wide array of items, including Carpet Cleaning for various fiber types, Upholstered Furniture cleaning, and comprehensive Cleaning And Restoration strategies that may include water extraction, drying, deodorization, and sanitization. The service footprint extends to pet stain removal, heavy soiling, and challenging incidents, with an emphasis on restoring original appearance while maintaining safety standards. By integrating both practical restoration steps and preventative treatments, Carpet Doctor seeks to help customers regain comfortable, clean, and healthy indoor environments after water damage or other messes. The business also highlights its ability to address smoke damage restoration when needed, applying appropriate restoration workflows to restore ambiance and reduce residual odors. The overall mission centers on delivering dependable results, transparent communication, and value-driven pricing for homeowners and businesses in the Rome area.

Carpet Cleaning Service

Carpet Doctor in Rome, NY provides expert carpet cleaning services to restore freshness, remove stains, and extend carpet life with professional, eco-friendly solutions and fast drying for homes and small businesses.

Carpet Installer

Carpet Doctor in Rome, NY offers expert carpet installation with precise fitting, seamless transitions, and durable results. Our skilled installers ensure clean work, quick turnaround, and satisfaction-guaranteed service for homes and offices.

Upholstery Cleaning Service

Professional upholstery cleaning service by Carpet Doctor in Rome, NY. Thorough stain removal, fresh fabrics, and extended life for sofas, chairs, and ottomans with our experienced technicians and safe, effective methods.

Water Damage Restoration Service

Carpet Doctor in Rome, NY offers expert Water Damage Restoration Services to quickly assess, extract, and dry affected areas, mitigating mold growth and restoring carpets, floors, and interiors with reliable, 24/7 emergency support.