American Fire Restoration, LLC

American Fire Restoration, LLC Services

American Fire Restoration, LLC Reviews

Rahyner Read

5 ★★★★★

I worked with AFR on a mold remediation and subsequent repairs in our gym and dance studio/bath house. Justin was our main point of contact and handled everything professionally from start to finish. All of the work was done properly, communication was easy, and the results were exactly what we were looking for. We will work with AFR and Justin again in the future.

GARY MITCHELL GRAY

5 ★★★★★

A small fire in your apartment can turn into a huge disaster. Most likely you'll be homeless, confused, overwhelmed. immediately the RED CROSS stepes in to help. Then after you get settled, you'll need to deal with restoring your apartment to habitable conditions which are set forth by the city. The toxic chemicals released in a fire must be abated by a reputable restoration company before you will be allowed back in. I did not look for American fire restoration LLC, but they came to me through a third party. And I am so glad that I met Criss, who was in charge of my restoration. First he made sure that I was comfortable about the job. He also was highly accommodating to me allowing access and helpful to the point of friendship. Sure anyone can come in and do this kind of job, but Criss seem to be more concerned about my welfare. And that's as important, or more important than just a cleanup. In times like this, a friend is worth his/her weight in gold. And I have a new friend.

Kelly Mattie

1 ★☆☆☆☆

Don't let these guys anywhere near your home. They were hired to do a lead abatement cleaning of our apartment due to elevated levels of lead and they failed. They didn't clean or abate lead. The included photos show the swiffer pads we used AFTER they "cleaned". We had the apartment tested for lead after they left and 12 out of 17 samples were significantly higher than Federal EPA standards allow (aka failed). Photo of test results attached. Before they say "we searched our database and he isn't a client", my building manager hired them. As proof, I'm including the waiver they tried to get us to sign. ***Update: Their response is fiction. No idea what he is talking about. The test following their work came no where close to meeting EPA standards. He is correct that we didn't accept their offer to redo the work. The original work was deemed so subpar that we did not accept their offer to do bad work a second time. The pictures and test results I provided speak for themselves. I stand by my original review.

Jason Yan

5 ★★★★★

The whole process is very stressful obviously, but Chris literally was there the day it happened, and walked us through the whole process. He was so responsive to any questions or concerns that we may have had. We were initially considering going through our original contractor for the repairs, but after seeing the work Chris did on the mitigation, I had the conversation with my wife and she said "So this guy sends us pictures daily on the progress, responds immediately to any questions we have, and is upfront about each step of the way... we would be crazy not to go with them for the renovations." They were so professional and we are very happy with the results.

Ashley Ryan

5 ★★★★★

We had a fire situation on our terrace with severe water damage throughout our condo this past Fall. Our management company initially brought AFR to assess their portion of the damage. I was completely overwhelmed by the situation but appreciated that they were first on the scene and a huge help throughout the entire process (including guidance on what we needed to provide our insurance company). Justin was a friendly and professional contact who kept us informed throughout the process. We hired AFR for the initial post-fire deep cleaning, gut renovation of the affected room, a complete refinish of our floors, and full repainting of the unit. The entire team was very polite, professional and communicative. Once their work was complete it was like nothing had ever happened! I had a few questions a month or two after they completed their portion of the work and Justin responded promptly as if I was still an active client. We truly appreciate it! Thank you!

Steve Botkin

5 ★★★★★

Adam Gass and the entire team went above and beyond. They were onsite immediately on the day of our fire, installing ventilation equipment and other things to keep the damage contained as much as possible within our apartment. Once the insurance investigation was compete, Adam and his team wasted no time cleaning out the damage, stripping the damaged walls, ceilings and floors, and fully mitigating potential fire smell in all of our base structures. I cannot recommend them more highly.

William Blau

5 ★★★★★

We have had 2 separate water/mold damage issues in our home. Each time they came immediately, were extremely professional, efficient, reliable and did excellent work. Adam and his team made this a seamless process and I would highly recommend them.

Nick Mosca

5 ★★★★★

From start to finish, Chris went above and beyond to help us. He approached the job with a sense of urgency. His work ethic and dedication are something you rarely see these days. It’s clear that he takes great pride in his work and genuinely cares about the well-being of the customers he serves. We would gladly recommend Chris to anyone.

S. Karen

5 ★★★★★

I had a water leak which required replacement of the wood floor for the entire apartment. I was heavily pregnant at the time. Justin and team were quick to help and worked really hard to make sure the apartment was done before my baby arrives. They did a great job on a tight timeline! 5 star service!

Jay Kugler

5 ★★★★★

We worked with Justin, who did an amazing job and was also an absolute pleasure to work with (as was the rest of the staff at AFR). He responded immediately, checked in repeatedly with us, was incredibly accommodating, sincerely dedicated, and very skilled in solving our problem. Extremely highly recommended.

About American Fire Restoration, LLC

American Fire Restoration, LLC is a trusted Water Damage Restoration Service located at 71-02 80Th St, Queens, NY 11385. In third-person narration, the company presents itself as a comprehensive provider of emergency response and reconstruction services designed to restore homes and commercial spaces after fire, water, and mold incidents. The business operates with a focus on reliability, rapid response, and thorough remediation, offering a range of services that address immediate damage and long-term structural and cosmetic recovery. The teams at AFR emphasize clear communication, professional coordination with insurance providers, and a commitment to delivering outcomes that meet or exceed industry standards. The company’s approach centers on minimizing disruption for clients while restoring livable conditions promptly and safely.

Core capabilities include Water Damage Restoration Service and Fire Damage Restoration Service, reflecting AFR’s dual expertise in mitigating environmental hazards and rebuilding affected areas. The service portfolio encompasses fire damage cleanup and repair, water damage-related cleanup and repair, water mitigation, and mold remediation, as well as property damage assessment and remediation. In addition, AFR handles sewage cleanup and related remediation tasks, ensuring that sanitation and safety protocols are upheld throughout the restoration process. The company’s work with water intrusion and mold concerns emphasizes both immediate containment and longer-term prevention, aligning with best practices for resilient, healthy indoor environments.

Amenities and client-focused practices are highlighted through examples of professional interactions, thorough project management, and a dedication to returning spaces to habitable condition. The company is known for responsiveness, clear updates, and careful attention to detail, often coordinating with homeowners, tenants, property managers, and insurers to streamline approvals and scheduling. Customer experiences cited in testimonials describe dependable on-site presence, proactive communication, and a conscientious approach to restoration that emphasizes the well-being and comfort of clients. AFR’s team members, including project leads and supervisors, are described as courteous, knowledgeable, and committed to delivering high-quality results in a timely manner. The company’s ethos centers on empathetic support during stressful events, providing guidance on documentation, timelines, and next steps to help clients navigate the recovery process with confidence.

From initial assessment to final finishes, American Fire Restoration, LLC positions itself as a full-service partner for property restoration needs. The organization combines technical proficiency in fire, water, and mold remediation with a client-centered mindset that values trust, transparency, and ongoing availability to address questions even after the main work is completed. This comprehensive service orientation helps homes and businesses recover efficiently, rebuild confidently, and return to normal operations with renewed safety and comfort.

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