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PuroClean Property Damage Restoration

PuroClean Property Damage Restoration in Orchard Park, NY offers professional water damage restoration services to quickly mitigate flooding, leaks, and moisture with 52 available services.

Water Damage Restoration Service at 3689 California Rd Suite 7 in Orchard Park, NY 14127

Operational
★★★★☆
Rating: 4.2 based on 33 reviews
Address: 3689 California Rd, Orchard Park, NY 14127
Phone: 17166620188
Emails:
Anita Austin (Sales And Marketing Manager) - [email protected]
Anita Austin (Sales And Marketing Manager) - [email protected]
Ann Crum (Sales Executive) - [email protected]
Employees: 50
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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PuroClean Property Damage Restoration

PuroClean Property Damage Restoration Services

24 / 7 Emergency Response

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24 / 7 Emergency Response is a round-the-clock service that detects urgent issues and rapidly coordinates immediate help, including prioritizing threats, dispatching responders, and keeping you informed until the situation is resolved.

Applied Microbial Remediation

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Applied Microbial Remediation is a service that uses beneficial microbes to break down pollutants in soil, water, or air. It involves sampling, selecting microbes, applying them safely, and monitoring cleaning progress to restore environmental health.

Applied Structural Drying

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Applied Structural Drying is a process that quickly dries water-damaged structures using specialized equipment and techniques to restore moisture levels, prevent further damage, and stabilize materials like wood, drywall, and flooring.

Biohazard Cleanup Services

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We provide professional biohazard services, including cleanup for situations involving blood, bodily fluids, viruses, and other potentially infectious materials.We use EPA-registered disinfectants and specialized equipment to thoroughly clean, sanitize, and deodorize the affected areas.

Biohazard Remediation

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Biohazard Remediation is the safe cleanup and disposal of dangerous human or animal waste, blood, mold, or other hazardous materials after events like accidents, outbreaks, or contamination. It involves assessment, containment, cleaning, disinfection, and proper disposal by trained pros.

Board Ups

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Board Ups is a service that quickly covers damaged or open storefronts with sturdy temporary panels to secure the area, deter trespassing, and protect property, while coordinating with authorities and property owners for safe, rapid restoration or repairs.

Carpet & Upholstery Cleaning

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Carpet & upholstery cleaning services from PuroClean in Orchard Park, NY remove dirt, allergens, and odors trapped in fibers. Our professional cleaning helps refresh your space while promoting a healthier indoor environment.

Carpet And Pad Removal

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Carpet and Pad Removal is taking out old carpet and its thin underlayment from a room, including detaching edges, loosening glue or staples, hauling away debris, and preparing the floor for the next flooring or refinishing step.

Clean Out

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Clean Out is a service that helps you declutter by removing unwanted items, sorting what to keep or recycle, and organizing the rest. It involves a quick assessment, physical sorting, disposal or donation, and leaving your space tidy and ready to use.

Cleaning And Restoration

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Cleaning And Restoration is a service that cleans up dirt, damage, or mess, then fixes and restores items or spaces to good condition. It involves cleaning, repairing, deodorizing, sanitizing, and sometimes restoring structure or appearance to near original state.

Clearance Testing

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Clearance Testing is a service that checks if a product or area meets required safety, regulatory, and usage clearances. It involves verifying licenses, permissions, and compliance standards, and documenting results to ensure safe, allowed operations.

Commercial And Residential

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Commercial And Residential is a service that handles building, maintaining, and improving both business and home properties, including planning, construction, renovations, repairs, and ongoing upkeep to meet safety, efficiency, and aesthetic goals.

Commercial Property

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Commercial Property is a service that helps tenants and buyers find, assess, and lease or purchase office, retail, or industrial spaces. It involves market research, property viewing, negotiations, lease or sale terms, and coordinating with landlords and lenders.

Contents Cleaning

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Contents Cleaning is a service that clears out and tidies the inside of a space, removing items, sorting belongings, and organizing or discarding unwanted items to restore order and improve safety and usability.

Coronavirus Cleaning

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Coronavirus Cleaning is a sanitizing service that uses approved disinfectants and methods to kill the coronavirus on surfaces, reduce germs, and improve hygiene in homes or businesses, following safety guidelines and proper cleaning techniques.

Coronavirus Cleanup Services

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Coronavirus Cleanup Services is a service that cleans and disinfects spaces to reduce the spread of COVID-19, using approved cleaners, protective gear, and trained staff to sanitize surfaces, air, and high-touch areas after suspected or confirmed cases.

Deep Clean

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Deep Clean is a thorough cleaning service that removes tough dirt and grime from all rooms, including hard-to-reach areas. It typically includes deep scrubbing, sanitizing, sweeping, mopping, and detailing surfaces for a fresh, spotless space.

Deodorization And Odor Control

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Deodorization and Odor Control is a service that removes unwanted smells from spaces or products using filtration, odor-neutralizing agents, and ventilation to improve air quality and create a fresher environment.

Disaster Cleanup

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Disaster Cleanup is a service that removes water, fire damage, mold, and debris after emergencies; it involves assessment, safety precautions, cleaning, sanitizing, drying, deodorizing, and restoring affected areas to safe, livable condition.

Disaster Strikes

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Disaster Strikes is a safety training service that teaches people how to prepare for emergencies, respond quickly, and recover after events like storms, floods, or fires, through practical steps, drills, and guided scenarios.

Emergency Assistance

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Emergency Assistance is rapid help for urgent situations, offering immediate support, safety guidance, and essential services to protect people and property until normal conditions return. It involves quick assessment, rapid response, and coordination with responders.

Emergency Restoration Services

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Emergency Restoration Services are rapid actions to fix damage from events like floods, fires, or storms. It involves assessing the damage, preventing further harm, cleaning, drying, and restoring your home or business to its original condition as quickly as possible.

Fire Damage Cleanup Services

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We offer comprehensive fire damage cleanup and repair in Orchard Park and surrounding areas, from the initial emergency response to final reconstruction. Our services include smoke odor removal, soot cleanup, and sanitation of all surfaces.

Fire Damage Deodorization and Odor Control

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Fire damage deodorization and odor control by PuroClean in Orchard Park, NY eliminate persistent odors caused by fire damage or smoke. We treat the source of the odor to restore clean, fresh indoor air.

Fire Damage Duct Cleaning

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Fire damage duct cleaning services from PuroClean in Orchard Park, NY remove soot, smoke residue, and contaminants from HVAC systems after fire damage, helping improve air quality and prevent lingering smoke odors.

Fire Damage Insurance Help

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Fire damage insurance help from PuroClean in Orchard Park, NY simplifies the claims process after fire damage. We work with insurance providers to document losses and help reduce stress during recovery.

Flood Cleanup Services

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We offer comprehensive flood cleanup and restoration services in Orchard Park, providing an immediate and professional response to mitigate damage from hurricanes, burst pipes, and other water-related disasters.

Flood Damage Restoration

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Professional handling of all aspects of cleanup and restoration after a flooding event, ensuring thorough recovery. We address water removal, drying, and structural repairs, ensuring your property is safe and habitable again. We prioritize a safe and thorough restoration.

Hazardous Material

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Hazardous Material is a service that handles dangerous substances, ensuring safe packaging, labeling, transport, and proper disposal to protect people, property, and the environment from harm.

Hoarding Cleanup

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Hoarding Cleanup is a professional service that helps tidy and organize a space overwhelmed by clutter, safely removing items, sorting what can be kept, donated, or recycled, and cleaning the area to restore safety and livability.

Hydroxyl Generators

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Hydroxyl Generators create and deploy hydroxyl radicals to neutralize odors, mold, and pollutants in indoor spaces. They operate by producing reactive oxygen species that break down contaminants without high heat or strong odors, improving air quality during and after cleaning or restoration.

Mold Duct Cleaning

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Mold duct cleaning by PuroClean in Orchard Park, NY removes mold spores and contaminants from HVAC systems. Our service improves air quality and helps prevent mold from spreading throughout your home or business.

Mold Inspection Services

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Mold inspection services by PuroClean in Orchard Park, NY help identify hidden mold and moisture sources affecting your property. Our trained professionals use advanced tools to assess damage and recommend the right solution to protect your home or business.

Mold Mitigation Services

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Mold mitigation from PuroClean in Orchard Park, NY safely contains and removes mold while addressing the moisture that caused it. Our experts restore indoor air quality and help prevent future growth in residential and commercial properties.

Mold Remediation Services

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Safe and thorough removal of mold, addressing the underlying moisture source to prevent recurrence. Our certified technicians use specialized equipment and techniques to eliminate mold safely and effectively. We work to restore a healthy indoor environment.

Mold Removal Services

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Stop mold with mold removal services by PuroClean. We will first contain the area so that the spores will not spread further. Our AMRT and WRT certified technicians will determine the mold’s moisture source and then work to remove it using HEPA vacuuming

Professionals Water Damage Restoration

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Professionals Water Damage Restoration is a service that quickly limits and fixes water damage in homes or businesses, removing water, drying and dehumidifying, preventing mold, and repairing floors, walls, and interiors to restore safety and usability.

Property Damage Restoration

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Property Damage Restoration is a service that cleans up and repairs property after damage such as fire, water, or storms, removing debris, drying areas, treating mold, restoring structure, and returning the space to its pre-damage condition.

Puffback Cleaning

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Puffback Cleaning is a home cleaning service that focuses on deep cleaning, sanitizing, and organizing rooms, kitchens, and bathrooms, using safe products to remove dirt, dust, and clutter for a fresh, comfortable living space.

Reconstruction Services

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Reconstruction Services helps repair and rebuild damaged homes or buildings after events like fires, floods, or storms. It involves assessing damage, planning repairs, restoring structure, replacing materials, and ensuring safety and codes are met.

Residential Water Restoration Projects

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Residential Water Restoration Projects restore and repair homes after water damage, removing excess water, drying and dehumidifying, salvaging belongings, fixing leaks, and rebuilding affected areas to prevent mold and restore normal living conditions.

Roof Tarping

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Roof Tarping is placing a durable tarp over a damaged roof to seal it, protect against rain, and stop further leaks while permanent repairs are planned or completed. It involves securing the tarp to create a weatherproof cover.

Sanitation & Cleaning

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Sanitation & Cleaning is the service of keeping spaces clean and healthy by removing dirt, germs, and waste. It involves cleaning surfaces, floors, and restrooms, sanitizing high-touch areas, disposing of trash, and often organizing and trash removal to maintain hygiene.

Sewage Cleanup Services

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Safe and thorough cleanup of sewage backups, addressing biohazards and restoring affected areas to a safe condition. We follow strict safety protocols to ensure proper sanitation and prevent health risks. Our team is trained to handle these sensitive situations with care.

Smoke Damage Cleanup Services

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Smoke damage cleanup and repair by PuroClean in Orchard Park, NY addresses soot, residue, and odor after fire incidents. Our professionals restore surfaces and materials to help return your property to pre-loss condition.

Smoke Odor Removal

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Smoke Odor Removal is a service that eliminates lingering smoke smell from homes, cars, or fabrics using cleaning, deodorizing treatments, air purification, and odor neutralizers to restore fresh air and reduce smoke stains and residues.

Tile & Grout Cleaning

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Tile & grout cleaning services from PuroClean in Orchard Park, NY lift deep-set dirt, grime, and bacteria. Using specialized equipment, we restore the appearance of tiled surfaces while promoting a cleaner environment.

Virus Decontamination

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Virus Decontamination is a service that removes or neutralizes harmful viruses from spaces or objects using cleaning, disinfection, and sterilization techniques to reduce risk and ensure safe environments.

Water Damage Deodorization And Odor Control

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Deodorization and odor control by PuroClean in Orchard Park, NY eliminate persistent odors caused by water damage, mold, or flooding. We treat the source of the odor to restore clean, fresh indoor air.

Water Damage Insurance Help

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Water damage insurance help from PuroClean in Orchard Park, NY simplifies the claims process after water damage or mold flooding. We work with insurance providers to document losses and help reduce stress during recovery.

Water Damage Restoration

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Whether it’s damage from lake flooding or burst pipes, PuroClean Property Damage Restoration is prepared to respond quickly, to rescue and restore lives. We will work to prevent further water damage, including mold, and restore your property to pre-loss condition.

Water Mitigation

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Water Mitigation is restoring a building after water damage by stopping the source, removing excess water, drying surfaces, and preventing mold. It involves assessment, extraction, dehumidification, cleaning, and repairs to prevent further damage.

PuroClean Property Damage Restoration Reviews

Christine Smith
Christine Smith
5 ★★★★★
Excellent service during a difficult situation. They exceeded my expectations with cleaning, took my particular needs into consideration, and communicated throughout the process. Will be happy to recommend them to others and use their service again should the need arise.
maryrdable
maryrdable
5 ★★★★★
My insurance company deployed this company 15 minutes after I submitted my claim. The project manager, Patrick and his crew (including Brent) were very responsive, professional and answered all my questions during this stressful situation. My septic had plugged and luckily that was resolved by the time PureOClean arrived, but they helped dry out my basement and bathroom flooring over four days. Also, the woman who answered their phone (sorry I forget her name) was very pleasant and helpful. Thank you to all. Highly recommend their business.
Jim Pepe
Jim Pepe
1 ★☆☆☆☆
I don’t understand how a company that doesn’t send enough staff to complete a job and sends someone who’s only goal is to get out of the work to play golf. Or that has to have the owner of the property discover areas that needed to be addressed and had to constantly cajole the employee to keep looking for damage. Finally the employee leaves to play golf and was working at our property by himself because PuroClean didn’t send staff to help. I have advised amica, my insurance company who suggested PuroClean because they were reliable. They are not and I am advising you, my professional associations ( AIA, PIE, APPA (these are architectural, engineering and international facilities management associations) about the unreliability of PuroClean. Anyone who chooses to use this firm should understand the slipshod job their employee did because he was understaffed!!!! Think before you engage this very, very unreliable firm!!! I’m
Michelle Shulgin
Michelle Shulgin
5 ★★★★★
We were new to the neighborhood and had our 2nd floor washer leak into the garage in the first month we moved. The team truly did a 5 star job in every aspect. They were quick to help, efficient, professional, reliable in checking on the project to ensure the best results over the days things needed to dry and cleaned up properly. I would recommend them to anybody needing help with the expertise they offer without hesitation.
Brian Kroll
Brian Kroll
5 ★★★★★
Our insurance agency has recommended PuroClean for a couple of years now and have been absolutely thrilled with the level of service and professionalism they have provided to our customers. Each time our insureds use them, they immediately call us to tell us what a great job PuroClean did for them, and to thank us for referring them. As an agent, I love using Puroclean because it helps keep the cost of mitigation much lower than had the insured just replaced the damaged areas. They are a win for the customer and a win for the insurance agents & companies. I highly recommend PuroClean when disaster touches anyone you know!
Robin Schreiner
Robin Schreiner
5 ★★★★★
I used PuroClean several years ago when our toilet overflowed and soaked our heat ducts and the area of the basement below the bathroom, and they did a fantastic job. Unfortunately, we had a sewage backup that flooded part of our basement the other day. They showed up within ONE HOUR of my calling them! They came in knowing exactly what needed to happen, were friendly, and efficient. I would recommend PuroClean to anyone needing any of the services they provide! Thanks, PuroClean!
Bridget Senfield
Bridget Senfield
5 ★★★★★
Our basement flooded and PuroClean was there within hours of it happening. They pulled carpets, threw away items that were damaged and did a spectacular job with the drying out of the basement. They came back to check on us numerous times and did not remove the drying machines until they were certain it was time. We certainly had a five star experience and would highly recommend PuroClean to anyone in need!
Claudine Ewing
Claudine Ewing
5 ★★★★★
Thank you PuroClean for sending a friendly, professional and efficient crew. They were thorough and explained everything that was going to be done. If anything went wrong or needed to be corrected, this company responded immediately, without hesitation. Thank you!
Steven Mueller
Steven Mueller
5 ★★★★★
PuroClean was very responsive to a discovery of Mold in my attic. They were prompt and professional in their visit to estimate the job, and in their written estimate. They worked with my schedule to perform the remediation, and did a great job. They responded to any questions I had, and always kept me informed. I would recommend PuroClean to others.
Britt Diehl
Britt Diehl
1 ★☆☆☆☆
Scheduled my estimate for a Friday and was called by this company asking me to move the appointment due to a conflict. No problem, things happen. However, they scheduled me for Sunday at 9am. Not thrilled I had to deal with this on the weekend but I wasn't leaving until 10am so I agreed it was no problem. Sunday comes, they don't show up. I wait 45 minutes until calling to see why they have not showed up. Apparently, there was another scheduling issue/error they didn't realize. Obviously not hiring a company for a job that is unorganized and unreliable. First impressions are important.
Christine Smith
Christine Smith
5 ★★★★★
Excellent service during a difficult situation. They exceeded my expectations with cleaning, took my particular needs into consideration, and communicated throughout the process. Will be happy to recommend them to others and use their service again should the need arise.
maryrdable
maryrdable
5 ★★★★★
My insurance company deployed this company 15 minutes after I submitted my claim. The project manager, Patrick and his crew (including Brent) were very responsive, professional and answered all my questions during this stressful situation. My septic had plugged and luckily that was resolved by the time PureOClean arrived, but they helped dry out my basement and bathroom flooring over four days. Also, the woman who answered their phone (sorry I forget her name) was very pleasant and helpful. Thank you to all. Highly recommend their business.
Jim Pepe
Jim Pepe
1 ★☆☆☆☆
I don’t understand how a company that doesn’t send enough staff to complete a job and sends someone who’s only goal is to get out of the work to play golf. Or that has to have the owner of the property discover areas that needed to be addressed and had to constantly cajole the employee to keep looking for damage. Finally the employee leaves to play golf and was working at our property by himself because PuroClean didn’t send staff to help. I have advised amica, my insurance company who suggested PuroClean because they were reliable. They are not and I am advising you, my professional associations ( AIA, PIE, APPA (these are architectural, engineering and international facilities management associations) about the unreliability of PuroClean. Anyone who chooses to use this firm should understand the slipshod job their employee did because he was understaffed!!!! Think before you engage this very, very unreliable firm!!! I’m
Michelle Shulgin
Michelle Shulgin
5 ★★★★★
We were new to the neighborhood and had our 2nd floor washer leak into the garage in the first month we moved. The team truly did a 5 star job in every aspect. They were quick to help, efficient, professional, reliable in checking on the project to ensure the best results over the days things needed to dry and cleaned up properly. I would recommend them to anybody needing help with the expertise they offer without hesitation.
Brian Kroll
Brian Kroll
5 ★★★★★
Our insurance agency has recommended PuroClean for a couple of years now and have been absolutely thrilled with the level of service and professionalism they have provided to our customers. Each time our insureds use them, they immediately call us to tell us what a great job PuroClean did for them, and to thank us for referring them. As an agent, I love using Puroclean because it helps keep the cost of mitigation much lower than had the insured just replaced the damaged areas. They are a win for the customer and a win for the insurance agents & companies. I highly recommend PuroClean when disaster touches anyone you know!
Robin Schreiner
Robin Schreiner
5 ★★★★★
I used PuroClean several years ago when our toilet overflowed and soaked our heat ducts and the area of the basement below the bathroom, and they did a fantastic job. Unfortunately, we had a sewage backup that flooded part of our basement the other day. They showed up within ONE HOUR of my calling them! They came in knowing exactly what needed to happen, were friendly, and efficient. I would recommend PuroClean to anyone needing any of the services they provide! Thanks, PuroClean!
Bridget Senfield
Bridget Senfield
5 ★★★★★
Our basement flooded and PuroClean was there within hours of it happening. They pulled carpets, threw away items that were damaged and did a spectacular job with the drying out of the basement. They came back to check on us numerous times and did not remove the drying machines until they were certain it was time. We certainly had a five star experience and would highly recommend PuroClean to anyone in need!
Claudine Ewing
Claudine Ewing
5 ★★★★★
Thank you PuroClean for sending a friendly, professional and efficient crew. They were thorough and explained everything that was going to be done. If anything went wrong or needed to be corrected, this company responded immediately, without hesitation. Thank you!
Steven Mueller
Steven Mueller
5 ★★★★★
PuroClean was very responsive to a discovery of Mold in my attic. They were prompt and professional in their visit to estimate the job, and in their written estimate. They worked with my schedule to perform the remediation, and did a great job. They responded to any questions I had, and always kept me informed. I would recommend PuroClean to others.
Britt Diehl
Britt Diehl
1 ★☆☆☆☆
Scheduled my estimate for a Friday and was called by this company asking me to move the appointment due to a conflict. No problem, things happen. However, they scheduled me for Sunday at 9am. Not thrilled I had to deal with this on the weekend but I wasn't leaving until 10am so I agreed it was no problem. Sunday comes, they don't show up. I wait 45 minutes until calling to see why they have not showed up. Apparently, there was another scheduling issue/error they didn't realize. Obviously not hiring a company for a job that is unorganized and unreliable. First impressions are important.
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About PuroClean Property Damage Restoration

PuroClean Property Damage Restoration is a trusted Water Damage Restoration Service operating from 3689 California Rd Suite 7, Orchard Park, NY 14127. Serving both residential and commercial clients, the company delivers comprehensive property damage solutions that address water, fire, and related hazards with a focus on swift response, effective mitigation, and thorough restoration. The team emphasizes a professional, customer-centered approach, aiming to minimize disruption while restoring spaces to their pre-loss condition. Their expertise spans a broad spectrum of services designed to handle the complexities of modern properties, including initial assessment, containment, drying, deodorization, and reconstruction planning. PuroClean positions itself as a reliable partner for homeowners, property managers, and businesses facing unexpected damage, providing clear communication and coordinated support throughout the remediation journey. The organization highlights its role in helping clients navigate insurance processes and claim-related concerns, ensuring that mitigation and restoration align with coverage expectations and timelines. With a commitment to safety and quality, PuroClean combines advanced equipment, industry best practices, and hands-on experience to restore properties efficiently and effectively.

The company’s offerings cover a wide range of categories and services, reinforcing their capability to manage both Water Damage Restoration Service needs and Fire Damage Restoration Service responses. They provide 24 / 7 Emergency Response to ensure rapid on-site presence when incidents occur, minimizing secondary damage and accelerating recovery. Their service catalog includes Applied Microbial Remediation and Mold Remediation Services to address mold growth and microbial concerns, as well as Applied Structural Drying and Hydroxyl Generators to drive thorough drying and air purification. For biohazard situations, they offer Biohazard Cleanup Services and Biohazard Remediation, along with Deodorization And Odor Control to restore indoor air quality. The restoration process is supported by Board Ups, Contents Cleaning, Cleaning And Restoration, and Comprehensive Disaster Cleanup to secure and restore affected areas. They perform Carpet & Upholstery Cleaning and Carpet And Pad Removal as part of post-event cleanup, and perform Cleaning And Restoration in both Commercial And Residential environments.

In addition to structural rescue and cleanup, PuroClean provides specialist services such as Smoke Damage Cleanup Services, Smoke Odor Removal, Fire Damage Clean-Up Services, Fire Damage Duct Cleaning, and Fire Damage Insurance Help to assist clients through insurance coordination. Flood Cleanup Services and Flood Damage Restoration address water-related incidents from natural or accidental sources, while Sewage Cleanup Services and Hazardous Material handling cover more challenging contamination scenarios. The team offers Mold Inspection Services and Mold Mitigation Services to proactively identify and manage mold issues, along with Pest and Hoarding Cleanup support where needed. For ongoing protection and prevention, they offer Virus Decontamination, Coronavirus Cleaning, Coronavirus Cleanup Services, and Deep Clean to ensure sanitary and safe environments. They also provide Puffback Cleaning, Deodorization, and Odor Control for post-incident freshness, plus Tile & Grout Cleaning to restore surfaces, and Roof Tarping and Reconstruction Services as part of larger restoration projects.

Clients appreciate PuroClean’s responsive and professional service, as reflected in the company’s emphasis on Emergency Assistance and Emergency Restoration Services, coupled with clear communication from project managers and crews. The restoration team works with both Residential Water Restoration Projects and Commercial Property requirements, ensuring that every job considers the unique needs of property owners and occupants. The firm remains dedicated to delivering property damage restoration that minimizes downtime, supports insurance processes, and restores safety, comfort, and value to homes and businesses in Orchard Park and the surrounding area.

Water Damage Restoration Service

Water Damage Restoration Service in Orchard Park, NY by PuroClean Property Damage Restoration. We quickly assess, extract water, dry thoroughly, sanitize, and restore your home or business with 24/7 emergency response and trained, trusted specialists.

Fire Damage Restoration Service

PuroClean Property Damage Restoration in Orchard Park, NY offers fast, reliable fire damage restoration to minimize smoke damage, structural cleanup, soot removal, and content restoration, returning your home to pre-fire condition with compassionate, licensed professionals.