ServiceMaster Recovery by Close - Horseheads

A Disaster Response is a service that helps communities recover after emergencies by coordinating relief, providing rescue and medical aid, delivering essential supplies, and supporting shelter, safety, and rebuilding efforts through trained teams and partners.

An air conditioner is a device that cools and dehumidifies indoor air. It draws warm air outside, cools it with refrigerant, circulates it inside, and may also filter and deodorize the air for comfort and energy efficiency.

Antimicrobial Treatments are methods to kill or stop harmful microbes like bacteria, viruses, and fungi. They involve applying chemicals or procedures (disinfectants, antiseptics, antibiotics, or sterilization) to prevent infection and keep surfaces or people safe.

Basement Flooding is a service that detects and addresses water entry in your basement, checking for leaks, moisture, and drainage issues, and providing fixes like pumping, sealing, sump pumps, and waterproofing to prevent future flooding.

Biohazard Cleanup Services provide professional cleaning and decontamination after incidents involving blood, pathogens, chemical spills, or other dangerous substances, using specialized equipment, protective gear, and strict safety protocols to restore a safe, sanitary environment.

Biohazard Remediation is the careful removal and cleaning of dangerous substances like blood, biological waste, or contaminants from a space, followed by cleaning, disinfection, and safe disposal to make the area safe again.

Black Mold is a service that identifies and removes dangerous mold growth in buildings, testing for spores, containing the spread, cleaning affected areas, and preventing future reoccurrence to improve indoor air quality and safety.

Board Ups And Tarping is a service that quickly covers damaged windows or openings after a storm or accident, using plywood boards and tarps to protect the interior from weather, debris, and trespass.

Burst Pipes is a plumbing service that fixes pipes that have burst or cracked, stopping leaks, replacing damaged piping, assessing water damage, and testing the system to prevent future bursts.

Business Disaster Restoration is a service that helps businesses recover after disasters by assessing damage, cleaning up, drying, repairing property, restoring data, and implementing steps to prevent future incidents, so operations can resume quickly.

Catastrophic Damage is a service that assesses and responds to severe, wide‑scale destruction from events like natural disasters or major accidents, focusing on rapid damage assessment, urgent restoration planning, and coordination of resources to stabilize and begin rebuilding.

Cleaning and Sanitizing is the process of removing dirt, germs, and grime from surfaces, then reducing germs to safe levels through cleaning, disinfection, and proper sanitation practices to keep spaces hygienic and safe.

Commercial Disaster Restoration is a service that helps businesses recover after damaging events (like fire, flood, or storm). It includes assessing damage, removing debris, cleaning, drying, repairing, and restoring operations and property efficiently.

Commercial Large Loss is an insurance service handling major business property or liability claims. It quickly assesses, funds, and coordinates complex, high-value losses to minimize disruption, restore operations, and manage financial exposure for large commercial clients.

Commercial Property Cleaning is a janitorial service for offices, retail spaces, and other businesses, including routine cleaning, trash removal, floor care, restroom sanitation, and occasional deep cleans to keep facilities neat, hygienic, and presentable for staff and customers.

Commercial Property Restoration is a service that repairs and restores business buildings after damage from fire, water, storms, or accidents. It involves assessment, cleanup, contents removal, repairs, mold prevention, and restoring safety and operations for tenants and owners.

Commercial Water Damage Mitigation is the process of quickly assessing and reducing water damage in business premises—stopping leaks, removing standing water, drying and dehumidifying, cleaning, sanitizing, and restoring affected areas to prevent further damage and downtime.

Construction debris removal is a service that gathers and safely disposes of waste from building or renovation projects, including rubble, wood, metal, concrete, and packaging, using covered containers, transportation, and proper disposal or recycling.

Contents Pack Outs is a service that carefully packs and inventories your belongings for moving or storage, labeling boxes, securing fragile items, and creating a detailed list of what’s inside each box for easy tracking and relocation.

Damage Assessments involve evaluating sites or items after an incident to document what’s damaged, estimate repair costs, and determine safety or functional status for insurance, restoration, or safety planning.

Deep clean is a thorough cleaning service that goes beyond routine tasks. It involves deep scrubbing, disinfecting, and detailing hard-to-reach areas, removing grime, dust, and buildup from surfaces, fixtures, and often appliances to refresh and sanitize the space.

Disaster Recovery is the process of quickly restoring essential systems, data, and operations after a major disruption like a fire, flood, or cyberattack. It involves backup plans, recovery steps, testing, and teams to minimize downtime and data loss.

Disaster Response is a service that coordinates quick relief after natural or man-made emergencies, organizing rescue, medical aid, shelter, food, and damage assessments to help affected communities recover and stay safe.

Disinfection Services clean and kill germs on surfaces using approved cleaners and methods to reduce health risks. It involves planning, sanitizing high-touch areas, following safety protocols, and providing a safe, germ-free environment for homes or workplaces.

Document Drying is a service that safely removes moisture from wet papers, photos, or files using controlled airflow, heat, or desiccants to prevent damage, warping, and mold, restoring readability and preserving the documents for archival use.

Emergency Board Up Services provides quick boarding of broken windows or damaged doors to secure a property after a break-in, fire, or storm. It involves assessing damage, installing sturdy boards, securing openings, and protecting the site until repairs are made.

Emergency Cleaning is a fast, on-demand cleaning service that quickly removes mess, spills, and hazards after accidents or urgent situations, focusing on safety, sanitation, and restoring a space to usable condition as soon as possible.

Emergency Damage Restoration is a fast service that assesses and fixes damage from events like fires, floods, or storms. It includes temporary protection, water extraction, debris removal, cleaning, drying, mold prevention, and repairs to restore safety and structure.

Emergency Disaster Restoration Services helps quickly respond to natural or man-made damage, assess and secure the site, remove debris, dry and clean affected areas, repair or restore structure and contents, and prevent further damage through expedited repairs and recovery planning.

Emergency Management is the coordinated effort to prepare for, respond to, and recover from disasters. It involves planning, training, coordinating resources, communicating with the public, and guiding actions before, during, and after emergencies to keep people safe.

Emergency Preparedness Planning is the process of creating practical steps to stay safe before, during, and after disasters. It involves identifying risks, establishing roles, creating communication plans, stocking supplies, and practicing drills to reduce harm and recovery time.

Emergency Repairs is a rapid, on-site service that fixes urgent damage or breakdowns—like leaks, electrical faults, or structural issues—so safety and functionality are restored as quickly as possible, often with temporary and lasting solutions.

Emergency Response is a rapid, coordinated service that detects urgent incidents, activates trained teams, and provides immediate aid, rescue, and notifications to keep people safe and minimize harm during crises.

Emergency Response Plans provide step-by-step guidance for quickly and safely reacting to disasters or incidents. It includes roles, communication, evacuation routes, safety actions, training, drills, and how to recover normal operations after an event.

Fire Damage Board Up is a service that quickly covers and protects a damaged property after a fire by boarding up windows, doors, and openings to secure the site, prevent further damage, and allow safe assessment and restoration to begin.

Fire damage cleanup & repair helps restore a home after a fire by removing soot and water, securing the site, cleaning and deodorizing, and repairing structure and finishes to return the space to safe, livable condition.

Floor Cleaning is a service that removes dirt, dust, and stains from floors using sweeping, mopping, vacuuming, and sometimes special cleaners or machines to leave surfaces clean, safe, and looking their best.

Floor Polishing is a service that restores shine to worn floors by cleaning, grinding or removing scratches, then applying polishing compounds or sealants to create a smooth, glossy finish on surfaces like wood, tile, or stone.

Flooring is the service of installing or replacing the surfaces on floors, such as wood, tile, carpet, or vinyl. It involves measuring, selecting materials, preparing the space, and laying or finishing the floor to create a durable, attractive walking surface.

Foundation Repairs is a service that fixes issues with a building’s foundation, such as cracks or settling. It involves inspecting the foundation, diagnosing causes, and applying methods like stabilizing piers, releveling, and sealing to restore safety and stability.

Free Estimate is a service where you get a no-cost evaluation of the work needed, including a written price and scope. A provider visits or reviews details, discusses options, and gives an upfront quote with timing, with no obligation to proceed.

Furniture removal is a service that helps you take away unwanted furniture from your home or business. It involves packing, loading, transporting, and disposing or donating items safely and efficiently by trained staff with the right equipment.

General carpet cleaning is a service that removes dirt, stains, and odors from carpets using vacuuming, detergents, and often hot water extraction to refresh and prolong the carpet’s life. It involves preparation, cleaning, and inspection for quality results.

HVAC duct & vent cleaning is removing dust, debris, and mold from your home’s heating and cooling ducts and vents, using tools and vacuums to improve airflow, indoor air quality, and system efficiency.

Have Disaster Restoration is a service that helps you recover from damage like floods, fires, or storms by assessing the damage, cleaning up, drying, and repairing your home or business, restoring safety and normal operations.

Hazardous waste removal & disposal is a service that safely collects, transports, and disposes of dangerous materials (like chemicals, batteries, or contaminated items) following strict rules to protect people and the environment.

Hepa Vacuuming is cleaning using a vacuum with a HEPA filter to trap tiny dust and allergens. It involves powerful suction and targeted cleaning of floors, furniture, and hidden spaces to reduce dust and improve air quality.

Home Cleaning is a service that helps you tidy and refresh living spaces, including dusting, vacuuming, mopping floors, cleaning bathrooms and kitchens, changing linens, and organizing clutter to create a neat, healthy home.

Home Disaster Remediation helps homeowners recover after emergencies like floods, fires, or storms. It assesses damage, removes water and debris, dries and sanitizes areas, safeguards against mold, and coordinates repairs to restore a safe, livable home.

Home Emergency Services provides quick, on-site repairs and support for common home emergencies, like plumbing leaks or electrical faults. A technician visits your home, assesses the issue, fixes it or provides safe temporary solutions, and may offer guarantees or follow-up care.

Home Repairs is a service that fixes common household problems, such as leaky taps, squeaky doors, broken lights, or small plumbing and wiring issues, and can include general maintenance to keep your home safe and in good working order.

Home Restoration is a service that repairs and renews a damaged house, bringing it back to good condition. It involves fixing structure, plumbing, electrical systems, walls, floors, and finishes, often after damage from water, fire, or wear.

House & garage cleanouts help clear out unwanted items from homes and garages, sorting, hauling away trash, donating usable things, and leaving the space tidy. They handle clutter, waste, and disposal efficiently for a fresh, organized result.

Insurance Claims is the process of filing with your insurer after a loss or damage to get a payout or coverage. It involves reporting the incident, providing details and documents, assessment by the insurer, and receiving compensation or repairs based on your policy.

Janitorial Services involve cleaning and maintaining buildings, including sweeping, mopping, dusting, trash removal, restocking supplies, and basic upkeep of bathrooms and common areas to keep spaces tidy and safe.

Mold Remediation Business provides cleaning and restoration services to remove mold, prevent its return, and restore indoor air quality in homes or buildings, including assessment, containment, removal, and follow-up measures.

A mold inspection checks a home for mold, moisture, and hidden growth. A trained inspector visually examines areas, samples if needed, and provides findings and recommendations to cure moisture problems and prevent future mold.

Moving-related cleaning is a thorough final tidy of your old or new home, including dusting, vacuuming, mopping floors, cleaning kitchens and bathrooms, wiping surfaces, removing trash, and sometimes appliance cleaning to prepare the space for turnover or occupancy.

Natural Disasters is a service that provides information and alerts about events like storms, earthquakes, floods, and wildfires, helping you understand risks, track developments, and stay safe with practical guidance and real-time updates.

Odor Control is a service that reduces unpleasant smells in spaces by using products and methods to neutralize or mask odors, improve air quality, and maintain a fresher environment through monitoring and targeted treatments.

Odor Elimination is a service that removes unwanted smells from a space using cleaning, ventilation, and sometimes odor-neutralizing agents to improve air quality and create a fresh, clean environment.

Office & workplace cleaning is a service that keeps offices tidy and safe, including dusting, vacuuming, trash removal, restroom sanitation, and wiping desks and surfaces to create a clean, productive work environment.

Painting is creating pictures or surfaces with colors using brushes, rollers, or tools. It involves choosing materials, preparing surfaces, applying layers, and adding details to express ideas or decorate spaces.

Plumbing is the service of installing, fixing, and maintaining pipes, fixtures, and fittings that deliver water and remove waste in homes and buildings. It involves repairing leaks, unclogging drains, and ensuring proper water pressure and safety.

Pre-Loss Services are proactive steps to protect valuables and manage risk before a loss occurs, including risk assessment, planning, data backup, and training to reduce damage and speed recovery if an incident happens.

Property Damage is a service that helps assess, document, and repair damage to property from incidents like accidents, weather, or vandalism. It involves inspection, estimates, insurance coordination, and coordinating repairs or replacement.

Property Restoration is a service that repairs and restores damaged homes or buildings after events like fire, flood, or mold. It involves assessment, cleaning, drying, cleaning debris, replacing damaged materials, and returning the property to a safe, livable condition.

Reconstruction Services help repair and restore buildings after damage from events like fires, floods, or storms. It involves assessing damage, removing debris, stabilizing the structure, and restoring systems, interiors, and finishes to safe, usable condition.

Remodeling is updating or changing the layout, structure, or look of a space, such as kitchens, bathrooms, or living areas. It involves planning, design, and construction work like demolition, building, wiring, plumbing, and finishing to improve function and style.

Residential and Commercial refers to services for homes and businesses, including repairs, maintenance, cleaning, remodeling, and upkeep to improve safety, functionality, and value for living spaces and commercial properties.

Residential and Commercial Cleaning is a service that cleans homes and businesses, including dusting, vacuuming, mopping, bathrooms, kitchens, and trash removal, with tailored schedules and supplies to keep spaces tidy and hygienic.

Residential Cleaners is a home cleaning service that tidies living spaces, dusts, vacuums, cleans kitchens and bathrooms, and helps maintain a tidy, comfortable home on a regular or one-time schedule.

Roof Tarping is covering a damaged roof with a water-resistant tarp to protect it from rain and wind. It involves placing and securing heavy-duty tarps or plastic sheets over damaged areas, sealing edges, and sometimes temporary fasteners until repairs can be made.

Roofing is the service of installing, repairing, or replacing the outer covering of a building’s roof to protect it from weather. It involves choosing materials, preparing the roof, removing old layers, and sealing and finishing for durability and longevity.

Sewage cleanup is cleaning up water-and-waste spills from toilets or drains, removing contaminated sludge, disinfecting surfaces, restoring safety, and repairing damage to prevent mold and health risks.

Sewer Backups is a service that detects, cleans up, and restores areas affected by sewage backups in homes or businesses, including odor control, sanitization, waste removal, and repairs to prevent future overflows.

Smoke Cleaning is a service that removes smoke odors and residue from rooms, furniture, and fabrics after a fire or smoke event. It involves cleaning air, surfaces, and items, deodorizing, and restoring freshness and safety in the space.

Smoke Damage Clean-Up is a service that removes soot, odor, and residue after a fire. It includes assessment, cleaning walls and surfaces, deodorizing, ventilating, and restoring affected areas to safe, usable condition.

Soot and Smoke Damage is a cleaning and restoration service that removes soot and smoke from homes or buildings after fires, and repairs odors, damage, and stained surfaces to restore safety and livability.

Specialty Cleaning Services offers expert cleaning for specific areas like carpets, upholstery, floors, and hard-to-reach spaces, using specialized tools and products to remove stains, germs, and dirt beyond regular cleaning.

Specialty Service is a tailored, expert offering focused on a specific niche or advanced solution, combining customized assessment, precise techniques, and targeted delivery to meet unique needs efficiently.

Spring Cleaning is a cleaning service that refreshes your home by deep-cleaning living areas, organizing clutter, and tackling neglected tasks like windows, floors, and cupboards to make spaces feel fresh and orderly.

Standard cleaning is a basic housekeeping service that includes dusting, vacuuming, sweeping and mopping floors, cleaning bathrooms and kitchens, and tidying surfaces to keep a home neat and hygienic on a regular schedule.

Storm Damage is a service that assesses and repairs harm caused by storms, such as roof leaks, broken windows, flooding, and fallen debris. It includes damage inspection, emergency protection, insurance documentation, and skilled repairs to restore safety and comfort.

Structural Damage is a service that assesses and repairs harm to a building’s framework, including walls, beams, and foundations. It involves inspections, identifying weaknesses, planning fixes, and restoring safety and stability to the structure.

Structural Drying is the process of removing water from a building after a flood or leak to prevent damage, using high-powered air movers, dehumidifiers, and moisture meters to dry walls, floors, and structural components safely and thoroughly.

Structural Repairs is a service that fixes the main supports of a building, such as beams, columns, and foundations, to restore safety and stability. It involves assessment, damaged part replacement or strengthening, and proper restoration to a solid framework.

Temporary Electrical is a short-term electrical setup and safety service for sites or events. It involves installing temporary power supplies, wiring, outlets, safety testing, and on-site monitoring to ensure reliable, compliant electricity without long-term installation.

Thorough Cleaning is a detailed cleaning service that covers all rooms with deep vacuuming, dusting, sanitizing surfaces, cleaning bathrooms and kitchens, and addressing hard-to-reach areas for a spotless, refreshed space.

Tile & Grout Cleaning Services cleans and refreshes tiled floors and walls, removing dirt, mold, and stains from tiles and the grout lines using specialized cleaners and tools for a like-new shine.

Tile And Grout Restoration is a cleaning service that revives worn tile surfaces and dirty grout by deep cleaning, stain removal, sealing, and light restoration to restore a fresh, like-new look in homes or commercial spaces.

Tile Floor is a service that installs or replaces tile flooring in spaces, involving measuring, preparing the surface, laying tiles with adhesive, cutting tiles to fit, grouting, and sealing for a durable, clean floor.

Tile Floor Cleaning is a service that deep-cleans tile floors, removing dirt, grime, and stains from the surface and grout. It typically includes sweeping, scrubbing, rinsing, and sealing to restore shine and protect the tiles and grout.

Upholstery cleaning is refreshing fabric-covered furniture by removing dirt, stains, and odors using gentle cleaners and equipment. It involves vacuuming, pretreating spots, cleaning the fabric, and sometimes deodorizing to extend life and improve appearance.

Vandalism Cleanup is a service that restores damaged property by removing graffiti, repairing or replacing affected surfaces, repainting, and returning the area to its clean, safe state quickly and professionally.

Virus Disinfection is a service that cleans surfaces and spaces to remove viruses and germs, using approved cleaners and procedures, often including cleaning, sanitizing, and confirming cleanliness to reduce infection risk.

Water Damage Mitigation And Restoration is a service that stops ongoing water damage, dries out areas, removes damaged materials, cleans and sanitizes, and restores your home or business to its pre-damage condition.

Water damage-related cleanup & repair refers to assessing and removing water, drying and sanitizing affected areas, repairing structure and fixtures, and restoring your home after leaks, floods, or overruns, to prevent mold and further damage.

Water damage-related mold removal is a service that cleans up mold growth caused by water damage, dries affected areas, removes contaminated materials, treats for mold spores, and ensures surfaces stay dry to prevent future growth.

Water damage-related pest control is a service that treats pests caused by water leaks or flooding. It combines drying and moisture control with pest inspection and treatment to prevent mold, eliminate bugs, and protect your home after water damage.

Window Cleaning is a service that cleans the glass on your windows, usually with soaps and tools to remove dust, dirt, and streaks, inside and/or outside your home or building; it often involves ladders, squeegees, and careful, streak-free finishing.

Window Washing is a service that cleans the exterior and interior surfaces of windows to remove dirt, streaks, and grime, often using squeegees, brushes, and cleaning solutions, plus drying and detailing for clear, sparkling panes.