Chem-Dry of Chautauqua County

Chem-Dry of Chautauqua County Reviews

Al Steffens

1 ★☆☆☆☆

I would not recommend thus service. I had hired them to clean my rugs inside my store. After they finished I notice a White recidual film showing up on my rugs. I contacted the owner and he promised me that he would take care of the problem. Weeks passed and his crew came back down and did it again the white film became worse. I called again and was promised he was going to take care of the problem. He did it again and the white film was worse. All along asking for payment. He told me that he was sending away for a special chemical that would take care of it once and for all. His crew showed up did it again and it became so bad I had to purchase rugs just so it did not look so bad. I texted him to let him know and he promised me a full refund. Never got any money back nor ever hear from this fly by night company. If you want your rugs to look like this than hire them otherwise hire a Reputable company.

John smith

1 ★☆☆☆☆

Horrendous service and absolutely unprofessional, I caught one employee looking through my stuff on a security camera and when I called the owner he denied it and acted completely unprofessional.beware of letting them in your place of business.

Jimmy Crowell

5 ★★★★★

They do excellent quality work at a nice fine price

josh powell

4 ★★★★☆

Nice houseing

About Chem-Dry of Chautauqua County

Chem-Dry of Chautauqua County is a trusted water damage restoration service located at 8747 Highland Ave, Brocton, NY 14716. Serving residential and commercial clients in Chautauqua County, the company focuses on comprehensive cleanup, restoration, and preventive care to restore spaces affected by water, fire, or other damaging events. The team emphasizes a methodical approach that prioritizes safety, thoroughness, and efficiency to minimize downtime and disruption for customers. Their service area includes nearby communities and emphasizes responsive scheduling, clear communication, and transparent handling of claims and remediation plans. Chem-Dry of Chautauqua County aims to restore indoor environments to pre-damage conditions while maintaining high standards of professionalism and reliability throughout the recovery process.

In addition to water damage restoration, the business offers a suite of services designed to address common indoor environmental concerns. Carpet Cleaning Service is provided to refresh textiles and contribute to improved indoor air quality. Air Duct Cleaning Service supports better airflow and reduced particle carryover by cleaning the system components that collect dust, allergens, and debris over time. Fire Damage Restoration Service is available to assist with cleanup, containment, and reconstruction planning following a fire incident, with a focus on safety and structural integrity. Water Damage Restoration Service remains a core offering, employing proven techniques to remove moisture, mitigate mold growth, and restore affected areas efficiently.

Customers are invited to rely on the company’s experience with containment, extraction, drying, and deodorization procedures that minimize secondary damage. The staff employs advanced equipment and industry-standard practices to monitor moisture levels, prevent cross-contamination, and ensure a thorough restore process. The goal is to restore comfort, safety, and usability of homes and commercial spaces while supporting clients through the insurance and remediation journey. By combining service breadth with a commitment to careful workmanship, Chem-Dry of Chautauqua County seeks to be a dependable partner for both urgent response needs and ongoing maintenance in the local community. The firm respects property, communicates clearly about timelines, and strives to exceed expectations in every project undertaken.

Customer feedback highlights that experience within the local market varies. While some reviews reference positive outcomes and satisfaction with workmanship, others indicate concerns about service reliability and accountability. The company acknowledges the importance of trust and accountability in service delivery and remains dedicated to addressing client needs with integrity and transparency. Prospective clients are encouraged to assess their specific restoration requirements, request detailed project plans, and consider the range of services offered—especially Carpet Cleaning Service, Air Duct Cleaning Service, Fire Damage Restoration Service, and Water Damage Restoration Service—as part of a holistic approach to maintaining clean, healthy indoor environments. The address at 8747 Highland Ave serves as a local anchor for responsive, neighborhood-facing support in Brocton and surrounding towns.