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24 Restore

24 Restore in Winterville, NC offers expert water damage restoration and 32 related services to quickly recover homes and belongings with proven techniques and reliable care.

Water Damage Restoration Service at 3060 Old Nc 11 in Winterville, NC 28590

Operational
★★★☆☆
Rating: 3.3 based on 18 reviews
Address: 3060 Old Nc 11, Winterville, NC 28590
Phone: 12525617867
Emails:
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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24 Restore

24 Restore Services

24 Hour Emergency Service

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24 Hour Emergency Service is a round-the-clock support that helps with urgent problems or damage right away, offering fast response, immediate assessment, and essential fixes or guidance whenever you need it, day or night.

Air Duct Cleaning

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Air Duct Cleaning is a service that removes dust, debris, and allergens from your home’s heating and cooling ducts with specialized vacuums and tools, improving air flow and indoor air quality.

Cleaning And Repair

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Cleaning And Repair is a service that keeps spaces clean and fixes items. It involves tidying, removing dirt, organizing, and mending or restoring broken or worn parts to restore usability and appearance.

Construction Services

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Construction Services means planning, building, renovating, or repairing structures like homes and buildings. It involves site prep, framing, electrical, plumbing, finishing, and project management to turn designs into safe, usable spaces.

Contents Cleaning

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Contents Cleaning is a service that safely bags, organizes, and cleans items inside a space or container, removing dust, dirt, and debris, then restoring order and protecting items for future use.

Emergency Damage

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Emergency Damage is rapid repair and response services for urgent property damage, such as fire, flood, or storm. It involves safety checks, temporary fixes, securing the site, and quick estimate-guided restoration to minimize further harm.

Finish Carpentry

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Finish Carpentry is the final phase of woodworking for interiors, focusing on visible details like trim, molding, doors, and cabinetry. It involves precise fitting, sanding, staining or painting, and installing finished pieces to enhance style and function.

Fire And Water Restoration

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Fire And Water Restoration is a service that helps repair and recover homes or buildings after fire or flood damage, cleaning up debris, restoring structural integrity, drying affected areas, and restoring belongings to safe, usable condition.

Fire Damage

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Fire Damage is a service that assesses and repairs damage caused by fire. It involves inspecting smoke and heat damage, cleaning soot, removing damaged materials, restoring structures, and ensuring safety and compliance through repairs and testing.

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that cleans up smoke and soot, removes damaged materials, and restores your home after a fire. It involves safety assessment, securing the site, cleaning, deodorizing, and repairing structural and cosmetic damage to return spaces to normal.

Flood cleanup

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Flood cleanup is the service of removing standing water and damaged materials after a flood, drying and sanitizing spaces, assessing structural safety, and restoring affected areas to a safe, usable condition.

Flood restoration

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Flood restoration is fixing and drying a space after water damage from floods. It involves removing water, drying and dehumidifying, cleaning and sanitizing, salvaging or discarding damaged items, and repairing structural and cosmetic damage to restore the area.

Home Services

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Home Services is a broad service that helps you find and hire local professionals for common household tasks like cleaning, repairs, maintenance, and small projects, making it easier to keep your home well cared for.

Insurance Restoration

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Insurance Restoration is a service that helps homeowners recover from damage by coordinating assessments, filing claims, and supervising repairs to fix property, restore safety, and return the home to its pre-loss condition after events like fire, water, or storms.

Mold & Mildew Treatment

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Mold & Mildew Treatment is a cleaning service that removes visible mold and mildew, treats affected areas to stop growth, and protects surfaces with products or coatings to prevent recurrence, improving air quality and reducing damage.

Mold damage restoration

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Mold damage restoration is cleaning and fixing spaces affected by mold after water leaks, removing mold safely, drying materials, fixing moisture problems, and restoring walls, floors, and contents to prevent health issues and further damage.

Mold mitigation

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Mold mitigation is the process of removing mold and preventing its return after water damage. It involves identifying moisture sources, containing affected areas, cleaning and disinfecting surfaces, drying materials, and fixing leaks to stop future growth.

Mold remediation

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Mold remediation is the process of removing mold from homes or buildings and fixing moisture problems that caused it, including cleaning affected areas, improving ventilation, and repairing leaks to prevent future growth.

Odor Removal

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Odor Removal is a service that neutralizes and removes unpleasant smells from spaces or items using cleaning, deodorizing agents, and sometimes ventilation or ozone techniques to restore freshness and safety.

Quick Emergency Response

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Quick Emergency Response is a fast, coordinated service that detects urgent situations, mobilizes responders, and provides immediate aid, safety guidance, and rapid communication to restore safety and resolve the incident as quickly as possible.

Residential And Commercial

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Residential And Commercial is a service that covers home and business property needs, including building maintenance, repairs, cleanliness, painting, and basic remodeling to keep spaces safe, functional, and appealing for residents or customers.

Restoration And Reconstruction

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Restoration and Reconstruction is a service that repairs and rebuilds damaged buildings or artifacts to look or work like new. It involves assessing damage, planning repairs, sourcing materials, and carefully restoring structure, features, and safety.

Restoration And Remodeling

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Restoration And Remodeling is a service that repairs, renovates, and improves buildings or rooms, restoring damaged parts and updating design, structure, and finishes to look better and work more safely.

Sewage cleanup

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Sewage cleanup is the cleaning and disinfecting of spaces after sewage spills or backups. It involves removing contaminated water, debris, sanitizing surfaces, and disposing of waste safely to prevent health hazards and restore the area.

Storm Damage

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Storm Damage is a service that assesses and repairs damage caused by storms, such as fallen trees, roof leaks, and flooded areas. It involves inspection, property protection, water extraction, structural repairs, and restoring safety and livability.

Structural Repairs

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Structural Repairs involve fixing the main supports of a building, such as beams, columns, or foundations, to restore safety and stability after damage, wear, or defects. It includes assessments, remedies, materials, and sometimes reinforcement or replacement work.

Thorough Repairs

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Thorough Repairs offers comprehensive maintenance and fixes for various items, diagnosing issues, replacing worn parts, testing functionality, and ensuring reliable, long-lasting performance through careful, step-by-step repair work.

Water Heater

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The Water Heater service installs, repairs, and maintains devices that heat water for homes or businesses, ensuring hot water is available on demand. It covers sizing, installation, safety checks, and efficiency improvements for reliable hot water supply.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is a service that quickly removes water, dries and sanitizes affected areas, and fixes structural and cosmetic damage to restore safety and livability after floods, leaks, or spills.

Water damage-related mold removal

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Water damage-related mold removal is cleaning up mold growth caused by leaks or flooding, drying the area, removing contaminated materials, treating surfaces to prevent regrowth, and restoring the space to safe, dry conditions.

Water removal

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Water removal is a service that quickly removes excess water from flooded or damp areas using pumps, vacuums, and dehumidifiers, then dries and protects the space to prevent mold and damage.

Wind Damage

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Wind Damage is a service that assesses and repairs damage to buildings caused by wind, such as missing shingles, broken windows, or roof leaks, and may include inspections, documentation, and coordinating repairs with insurers.

24 Restore Reviews

Sherrie Swain
Sherrie Swain
5 ★★★★★
24 restore did a wonderful remodel of our water damaged kitchen. They were very conscientious and professional throughout our remodel. I never dreamed I would have such a beautiful kitchen. They worked with our insurance company which took that worry from us. I would highly recommend 24 restore.
Christine Rooney
Christine Rooney
5 ★★★★★
I couldn’t be more pleased with the professionalism, communication and attention to detail by Phil and the team at 24 Restore. It is stressful enough to realize there is an issue with your home, but the right contractor can make the difference between peace of mind or added anxiety. There was no doubt we were in capable hands with Phil from the first call to the last. He and the team saw to every detail and went above and beyond expectations. On the day our job was completed, Brad came out and helped Phil and the team put everything back exactly where it was like nothing ever happened. Everyone that worked on our home was professional, respectful and took pride in their work. I can’t thank Phil and the team enough for making the process successful and worry free. I would recommend 24 Restore without hesitation.
Rachel Kelly
Rachel Kelly
2 ★★☆☆☆
We had a fire in our kitchen and our insurance company contracted with 24 Restore for repairs. They responded the day after the claim was submitted to look at the damage and gather information to create an estimate. I was optimistic that it was going to be a good experience, but I was wrong. Once the insurance company approved the estimate, it took weeks for them to begin work. We were told “end of this week” and the end of the week would arrive without any contact from the company. This happened for over a month. There were multiple times we attempted to make contact with the contractor only to be told that he was out of the office for several days. This happened quite a few times over the two and a half month period from the time the fire occurred until repairs were finished. When they finally began work, it was sloppy. The painters were NOT professional, I could have done a better job myself. We’d paid almost the same amount to have our house painted less than two years prior to this incident and those painters did phenomenal work. I’m still disgusted when I look around and see the subpar job 24 Restore’s painters did (and that’s after they “fixed” their mistakes several times). The paint job on our cabinets is a joke and is already showing signs of wear a month after the job has been completed. The painters were sloppy and got paint on the walls and in the bathtub of our guest bathroom where they attempted to clean their brushes. They killed grass and messed up the mulching job in our front yard where they also attempted to clean their brushes. They removed a cabinet and took it to their cabinet shop so that they could “rebuild” it. I’m pretty sure they just did some hefty painting and sanding, they didn’t even attach new hardware. They installed the “new” cabinet with hardware that was covered in soot and smoke damage. There were several things left off the original estimate and I had to mention those MULTIPLE times for them to be addressed. The workers did not clean up after themselves. We’re still trying to get sawdust out of our garage from where they cut plywood for the flooring. They worked with the doors open in the middle of June and turned our thermostat down to 60 degrees while the doors were open and didn’t even bother to turn it back up when they left. This happened on three different occasions. We tried to be patient and understanding due to the current labor shortage, but the lack of communication from the company about start dates, as well as the lack in quality of work was just unacceptable and had nothing to do with the labor shortage. In the end, one of the head guys on the crew really stepped up and made sure we were taken care of. If it hadn’t been for him, I don’t know how much longer the repairs would have taken. He’s the main reason I’m giving the company two stars, and not one.
Stephanie SM
Stephanie SM
5 ★★★★★
I had a truly wonderful experience with 24 restore. My accident happened on a Friday and after mitigation, repair work began that Monday. Blake and his team were in constant communication with me about the repairs and how it would be handled. I live in a two story home and the damages I had done were pretty extensive, but they completed my entire home in a month. During the month I was never harassed or pressured in any with what I needed to. I would absolutely recommend 24 restore to anyone! I'm truly happy with the repairs.
Sylvia Jones
Sylvia Jones
2 ★★☆☆☆
24 Restore refused to redo the electrical work that was not done properly in the beginning. For example, the lighting fixture in my bathroom and the motion light outside was not installed properly. Just recently they refused to come back to take a look at the work that was done. I am a Senior citizen and I have no ideal of electrical work but I do know that it was improperly installed. The kit fell out of the ceiling when I had to get a new bulb put in and the motion light outside will not stay on. They have one man to come out and do the initial evaluation but when the work is was being done he never came to the house and the work was not communicated to the workers or the supervisors. I paid over $2,000 for a rip off. I will never use them again. Now I can't post my comments.
Desire Ahearn
Desire Ahearn
1 ★☆☆☆☆
Came out Friday after being contacted by my insurance. The guys that came out were great. They found a reading of 17% under the house, but 56%-60% inside by the toilet (the rest of the bathroom floor had a baseline under 20%). The guys that came out said there was most likely still dampness in that area, would need to be pulled up and dried out or checked for damage, because they couldn’t see it from the crawl space area. Today, my insurance calls to say they got a VERY short email from the company saying “no moisture found, cancel request”. My insurance agent and I both called to ask what the deal was. Pretty much told because it “wasn’t wet on the bottom, there is no mitigation needed, and 60% is a normal moisture reading level”. Email did not include the pictures of the reading levels (that I physically was shown and watched them take pictures of) or area of issue. The crawl space defiantly shows heavy mildew (they said no mold…), but if heavy mildew is seen in the crawl space… (with a low moisture reading) what does the flooring in between look like since it’s absolutely still holding moisture?! No estimate was sent, just literally the “no moisture found, cancel request”. Please just send all the information/pictures/ to the insurance, and include that the damage IN the floor is unknown.
Stephen Thurnau
Stephen Thurnau
1 ★☆☆☆☆
Totally disgusted. My insurance company pointed me towards this company when a tree landed on my roof. After an entire month 0 roof work had been done. The only thing that actually occured was their subcontractor removed the tree and then showed up on my front door a week later trying to extort money from me. I ended up going through Hurricane Matthew with tarps on my roof because this company couldnt complete a simple job in under a month! I would never use again!
DMVN Bg
DMVN Bg
1 ★☆☆☆☆
I'm 2 yrs, 9 months and 60k in and my home still isn't finished. Brad, Amy, and Scott will say and do anything to avoid accountability.
J L
J L
1 ★☆☆☆☆
One of your drivers almost just killed 3 different people. Perhaps teach your drivers how to drive without making people fear for their lives.
Kasie Manning
Kasie Manning
1 ★☆☆☆☆
Not a good experience at all. Took forever, stuff not completed, very unprofessional. Will not recommend to anyone!
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About 24 Restore

24 Restore is a comprehensive Water Damage Restoration Service located at 3060 Old Nc 11, Winterville, NC 28590. Serving both residential and commercial clients, the company emphasizes a broad range of capabilities that address water damage from initial response through restoration and reconstruction. Their services span 24 Hour Emergency Service to ensure rapid response during water events, flood cleanup and flood restoration, and water removal to prevent further damage. With operations that cover Water damage-related cleanup & repair, mold remediation, mold mitigation, and mold damage restoration, they also address odor removal and thorough cleaning to restore a safe, sanitary environment after incidents. The team is equipped to handle cleaning and repair, contents cleaning, and restoration of interior spaces, including finish carpentry and restoration and remodeling as part of the recovery process. They provide restoration and reconstruction services that help return a property to its pre-damage condition, including structural repairs and storm or wind damage mitigation when needed. The scope extends to fire and water restoration, fire damage cleanup & repair, and insurance restoration, reflecting a holistic approach to incidents that involve multiple perils. In addition, 24 Restore offers air duct cleaning to improve indoor air quality and overall home services that support ongoing maintenance. Their offerings also include construction services and carpentry to support post-damage rebuilds, as well as water heater care as part of the recovery and resilience process. Residential and commercial projects are accommodated, demonstrating flexibility and a capacity to manage projects of varying scales. The emphasis on quick emergency response, communication, and coordination with insurance providers underscores their commitment to reducing stress for clients during challenging times. This combination of services positions 24 Restore as a full-service partner for water, fire, mold, and storm related restoration, cleanup, and reconstruction needs, with attention to both immediate damage control and long-term restoration goals. Their experience across multiple damage scenarios, from water removal to thorough repairs and remodeling, reflects their aim to restore homes and businesses efficiently, safely, and to the highest standards. The company’s approach is to combine technical expertise with clear communication, ensuring clients are informed and supported through every stage of the restoration process.