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BMS CAT Wilmington

BMS CAT Wilmington specializes in water damage restoration at 3302 Kitty Hawk Rd, Wilmington, NC 28405, offering comprehensive cleanup and recovery services.

Water Damage Restoration Service at 3302 Kitty Hawk Rd in Wilmington, NC 28405

Operational
★★★★★
Rating: 4.5 based on 108 reviews
Address: 3302 Kitty Hawk Rd STE 100, Wilmington, NC 28405
Phone: 18662579061
Emails:
Alan Garlow (Vice President - Operations) - [email protected]
Ajay Hatti (Corporate Communications Specialist) - [email protected]
Angel Hurtado (Project Manager) - [email protected]
Employees: 500
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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BMS CAT Wilmington

BMS CAT Wilmington Services

24-Hour Emergency Service

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24-Hour Emergency Service is a round-the-clock support that quickly responds to urgent problems, 24 hours a day, 7 days a week, offering immediate help, fast repair or rescue, and guidance to restore safety and normal operation.

24/7 Emergency Line

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The 24/7 Emergency Line is a nonstop phone service that connects you to urgent help any time, day or night. Call for immediate assistance, safety guidance, or to reach responders, with fast, confidential support and follow-up as needed.

24/7 Emergency Response

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24/7 Emergency Response is a round-the-clock service that detects urgent issues, alerts the right responders, and coordinates rapid assistance (like medical, safety, or repairs) to minimize harm and restore normal operations quickly.

Applied Structural Drying

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Applied Structural Drying is a process that uses specialized equipment to thoroughly remove moisture from water-damaged buildings, including drying walls, floors, and structural components, to prevent mold and further damage and restore safe, stable conditions.

Bathroom Remodel

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Bathroom Remodel is a service to update a bathroom, including planning, removing old fixtures, installing new tiles, fittings, lighting, and storage, and finishing touches to improve style, comfort, and functionality.

Bathroom Renovations

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Bathroom Renovations is a service that upgrades or remodels a bathroom, including tasks like installing new fixtures, tiling, plumbing, lighting, and storage to improve function and style while often improving safety and ease of use.

Board Up Windows

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Board Up Windows is a service that quickly covers broken or exposed windows with sturdy wooden boards to protect a building from weather, debris, and intruders, typically after damage or during renovations.

Burst Pipes

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Burst Pipes is a service that fixes pipes that have burst or are leaking, typically repairing or replacing damaged sections, restoring water flow, and preventing further water damage in homes or businesses.

Cabinet Installers

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Having cabinets that serve your needs well can make all the difference in how you are able to organize and manage your space.

Carpet Cleaning

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Carpet Cleaning is a service that cleans carpets to remove dirt, stains, and odors using cleaning solutions, brushes or machines, and often a rinse and dry process to leave floors fresh and neat.

Claims Adjuster

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They feel a little bit like an insurance claim and a little like remodeling. The process is somewhat confusing, but the end result is usually gratifying.

Clean Up

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Highland can handle all of your crime scene needs with sensitivity and efficiency. We get the job done right the first time.

Commercial Buildings

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We strive to make every stage of the renovation process stress-free for our clients. First our estimator will meet with you and review the scope of the work.

Commercial Construction

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Commercial Construction is the building and renovation of business facilities like offices, shops, and warehouses. It involves planning, design, permitting, site prep, framing, electrical and plumbing, finishing, and project management to meet client needs and timelines.

Crawl Spaces

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A Crawl Spaces service inspects and services the narrow area under a building. It involves checking ventilation, moisture, insulation, pests, and structural conditions, often cleaning, sealing, or creating access to prevent damage and improve indoor air quality.

Crime Scene Restoration

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You never know when your home or business will be broken into and you will become the victim of vandalism.

Deep Cleaning

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Deep Cleaning is a thorough cleaning service that targets hidden dirt and grime. It involves detailed scrubbing, sanitizing, and dusting of all rooms, appliances, and hard-to-reach areas to refresh and sanitize the space beyond regular cleaning.

Disaster Recovering

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Disaster Recovering is a service that helps you restore operations after a disaster. It includes planning, data recovery, system restoration, and testing to ensure business continuity and minimize downtime.

Drain Lines

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Drain Lines is a service that clears and inspects the building’s plumbing lines to remove clogs, improve flow, and detect leaks. It includes inspecting mains and branches, clearing blockages, flushing pipes, and ensuring proper drainage and venting.

Emergency Response

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Emergency Response is a quick, organized team effort to protect people and property during accidents or disasters. It involves immediate alerting, rapid on-site action, medical care, safety coordination, communication with authorities, and ongoing support until normal operations resume.

Fire damage cleanup & repair

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Whether the damage is minor or major, residential or commercial, Highland Construction and Restoration understands the grief that comes with losing valuables to a fire.

Floor Covering

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Floor Covering is a service that installs and repairs flooring like carpet, hardwood, laminate, tile, or vinyl. It involves measuring, selecting materials, removing old floors, preparing surfaces, laying or fitting the new floor, and finishing edges for a smooth, durable surface.

Flooring

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Flooring refers to the process of installing or upgrading the surface of a floor, such as wood, tile, carpet, or vinyl. It involves selecting materials, preparing the subfloor, measuring, cutting, laying, sealing or finishing, and cleaning the area.

Free Consultation

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A Free Consultation is a brief, no-cost meeting where you discuss your needs with a professional to understand options, ask questions, and learn how they can help, with no obligation to commit to services.

General Repair

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General Repair is a service that fixes common household or item issues, from leaky taps and squeaky doors to faulty appliances. It involves diagnosing problems, replacing parts, tightening connections, and testing to ensure things work again.

Hail Damage

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We understand that storm damage can be unexpected and stressful. Rest assured, our reliable, efficient team is here to help you recover.

Hail Storm

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Whether you’re dealing with a fallen tree due to high intensity winds, damaged property because of hail, or water damage because of flooding.

Hazardous Material

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Hazardous Material is a service that handles dangerous substances, identifying risks, transporting and storing them safely, and ensuring proper labeling, containment, and disposal to protect people and the environment.

Home Restoration

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Home Restoration is fixing and renewing a house after damage or wear, including repairing structural issues, restoring floors, walls, and ceilings, replacing damaged systems like plumbing or electrical, and updating finishes to return the home to good, safe, and comfortable condition.

Hour Emergency Service

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Hour Emergency Service is a round‑the‑clock repair and support service that quickly responds to urgent issues, diagnosing problems, providing on‑site or remote assistance, and scheduling follow‑ups to restore essential services as soon as possible.

House Cleaning

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House Cleaning is a service that cleans and tidies your home, including tasks like dusting, vacuuming, mopping floors, cleaning bathrooms and kitchens, taking out trash, and organizing spaces to make your home neat and comfortable.

Insurance Adjuster

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Insurance claims to repair your home or business may be unlike anything you’ve ever dealt with.

Insurance Claims

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Insurance Claims is the process of asking an insurer to cover or reimburse losses from an incident, such as damage or illness, by submitting details, documentation, and evidence, then working with the insurer to evaluate, approve, and pay the claim.

Insurance Repair

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Insurance Repair is a service that coordinates fixing damage to a vehicle or property after an insured loss, using approved shops, handling claims paperwork, and ensuring repairs meet policy requirements and quality standards.

Kitchen Cabinets

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Whether you need a better layout or would simply like to infuse your personal style into the space you already have, Highland Construction & Restoration can help you create the kitchen you’ve always dreamed of.

Kitchen Renovations

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Kitchen Renovations is a service that updates or redesigns kitchens, including planning, demolition, new cabinets, countertops, appliances, flooring, plumbing, and electrical work to improve layout, style, and functionality.

Mold inspection

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A mold inspection checks a building for mold growth, moisture, and sources of dampness. It involves a visual check, moisture readings, possibly air or surface samples, and a report with findings and recommendations to fix mold issues.

Odor Control

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Odor Control is a service that identifies and reduces unpleasant smells in a space using ventilation, filtration, deodorizing products, and regular monitoring to keep the environment fresh and compliant with odors guidelines.

Painting

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Painting is creating colored art on surfaces like canvas or walls using brushes, rollers, or hands with paints. It involves choosing colors, preparing the surface, applying layers, and finishing with details or protection coats to express ideas or beautify spaces.

Property Damage

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Property Damage is a service that helps assess and repair harm to someone’s property, such as homes or belongings, caused by accidents, natural events, or negligence. It involves damage evaluation, repairs, and coordinating any related claims or settlements.

Renovation Contractors

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Renovation Contractors are professionals who plan, manage, and execute home or building upgrade projects, like updating kitchens or bathrooms, adding spaces, or restoring structures, coordinating design, materials, and skilled trades to improve function and appearance.

Repair Your Home

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Repair Your Home is a service that helps fix, restore, or improve parts of a house. It involves diagnosing issues, planning repairs, sourcing materials, and completing tasks like carpentry, plumbing, electrical, or cosmetic updates to restore safety and comfort.

Residential & Commercial

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Residential & Commercial is a water, heating, or plumbing service for homes and businesses, handling repairs, installations, maintenance, and upgrades to keep showers, sinks, boilers, and HVAC systems running smoothly.

Restore Your Home

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Restore Your Home is a service that helps repair, refresh, and redecorate living spaces after damage or wear. It includes cleaning, repairs, carpentry, painting, and small renovations to make a home look and function like new again.

Roof Leaks

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Roof Leaks is a service that finds and fixes water intrusion in roofs, from pinpointing leaks to repairing shingles, flashing, or underlayment, to prevent further damage and protect your home from water damage.

Smoke Alarms

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Smoke Alarms is a service that helps you install, test, and maintain smoke detectors in your home so you get early warnings of fire, with guidance on placement, battery checks, and regular safety checks.

Smoke Detectors

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Smoke Detectors are devices that sense smoke in a building and alert you with a loud alarm to warn of fire. The service involves installation, testing, battery replacement, and maintenance to ensure the detectors work reliably for safety.

Storm Damage Repairs

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Storm Damage Repairs is a service that quickly assesses and fixes damage from storms, including roofs, walls, windows, and water leaks. It involves inspection, temporary protection, debris cleanup, and professional repairs to restore safety and usability.

Storm Damage Restoration Services

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Storm Damage Restoration Services help homeowners recover after a storm by assessing damage, drying water, removing debris, repairing structural harm, and restoring interiors and exteriors to safe, pre-storm condition.

Vinyl Floor

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Vinyl Floor is a service that installs, repairs, or updates vinyl flooring, a durable, water-resistant covering that mimics wood or stone. It involves measuring spaces, laying down vinyl sheets or planks, cutting to fit, and sealing for a smooth, long-lasting floor.

Vinyl Tile

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Vinyl Tile is a durable, waterproof flooring made of vinyl that comes in flat sheets or individual tiles. It involves measuring, cutting, and snapping or sticking tiles into place to create a smooth, easy-to-clean floor for homes or offices.

Water And Storm Damage

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Water And Storm Damage is a service that helps restore homes and businesses after floods, leaks, or storms. It includes quick assessment, water removal, drying, mold prevention, and repairs to return the property to its pre-damage condition.

Water Damage In Your Home

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Water Damage In Your Home is a service that helps assess, identify, and fix water-related problems inside a house, such as leaks, flooding, and moisture. It involves inspection, drying, drying equipment, repairs, and prevention to stop future damage.

Water Leak

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Water Leak is a service that detects and fixes unexpected water escapes in pipes, fixtures, or appliances. It involves locating the leak, assessing damage, and repairing or replacing affected components to prevent waste and flooding.

Water Leaks

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Water Leaks is a service that detects, locates, and fixes dripping or running taps, pipes, and appliances to stop water loss, prevent damage, and ensure safe, efficient water use.

Water Mitigation

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Water Mitigation involves quickly responding to water damage to limit loss. It includes assessing the area, removing standing water, drying and dehumidifying, disinfecting, and repairing structural and material damage to restore safety and prevent mold growth.

Water damage-related cleanup & repair

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Water damage to your home or business can be stressful and cause frustrating problems like water marks on your wall and microbrial growth.

Water damage-related mold removal

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Water damage-related mold removal is a service that cleans up mold after water intrusion, dries and treats affected areas, removes contaminated materials, and uses sanitizers to prevent regrowth, ensuring a safer, healthier indoor environment.

BMS CAT Wilmington Reviews

Kathy McMillan
Kathy McMillan
4 ★★★★☆
The PCV pipe became disconnected, and the crawl space was flooded with sewage. BMS CAT came the next day to clean and disinfect the area. Then, dehumidifiers were placed to continue drying the crawl space. I wasn't informed they were finished, and I had to request a photo of their work because I couldn't get into the crawl space myself. Overall, BMS CAT did a great job and responded promptly to resolve our issue.
Erin Spare
Erin Spare
1 ★☆☆☆☆
AVOID AT ALL COST!!!! The only thing this ‘company’ is good at is removing Google reviews from real clients trying to share their experience with the intent of saving others from getting screwed over. This is a honest review from a real customer that keeps getting taken down: This was my first experience with home renovations and most definitely my last experience with this company. They’ll tell you that they’ll treat your house like their own but in reality it’s just another check in the box. They’ll keep you on your toes and you’ll never guess what you’re going to come home and find. Whether it’s unlocked and left open doors, to leaving the storage unit with all your belongings unlocked, to leaving the lunch of the day to collect bugs around your house, to even finding your things crumpled and thrown in the trash can! If you’re even luckier than that, you’ll finally get settled after repairs are completed you’ll come to find out your bed wasn’t put back correctly and you’ll end up in the hospital with a concussion. You just never know! A truly one of a kind experience. At the end of the day the work got completed, you’ll just never know what extra will come your way. (Everyone with the initial estimation and cleanup crew were really great however. The rest of my experiences were just a complete 180)
Tiffany Walker
Tiffany Walker
5 ★★★★★
Highland Construction came through for us. Jamie Mullholland was amazing to work with. Our bathroom had a hidden leak behind the shower wall which had been leaking for awhile. Jamie and his team worked with our insurance. Bathroom was stripped to its bare bones, dried out, and then redone. Phenomenal workmanship and professionalism. Would highly recommend Jamie and Highland Construction. Thanks, Jamie!! We love our beautiful bathroom! I’ll add some photos soon!
Lori Hopkins
Lori Hopkins
5 ★★★★★
These guys were recommended by my insurance agent after we had an air conditioner leak. I was impressed by their fast response and good communication. Miguel’s team worked hard and were very considerate and respectful. They did there best to minimize construction debris and cleaned up thoroughly afterwards. The whole team at BMS Cat were wonderful.
Kelly McGuire
Kelly McGuire
5 ★★★★★
Finding a crack in our bathtub and the water that had been leaking through said crack into our bedroom and closet was horrible. Having to have our whole bathroom, master closet and a good chunk of our bedroom ripped out, for over two months while waiting on the insurance, was the worst. The ONLY bright side was Jamie and his crew. They were exceptionally thorough, courteous, detail oriented and speedy when it came to putting our house back together. The new shower, tile, carpet, paint job - everything is honestly, stunning. We would recommend them to anyone. 10/10 ⭐️
Carlos Malagon
Carlos Malagon
5 ★★★★★
My home owners insurance assigned BMS to my claim and I couldn't be any happier. They came out several times to assess the actual damage and repair then worked directly with my insurance company for any adjustments to the claim. Documents required to be signed between myself and BMS were all electronic and painless. BMS contracted SanFar Construction who did an incredibly professional, through and neat job.
Danielle Slocum
Danielle Slocum
5 ★★★★★
BMS CAT and Jamie Mulholland were great to work with on a recent HVAC issue which caused water damage. The BMS CAT team were quick to respond from the initial call and Jamie followed through the entire process. The level of service provided is unfortunately the exception and not the rule in our current society. Jamie stayed in touch with me the entire time keeping me updated on the process. I highly recommend this company!
Bob Snyder
Bob Snyder
5 ★★★★★
We had severe water damage from a faulty overflow switch on an hvac unit in the attic. Highland Construction replaced all the flooring, repaired several walls with sheetrock, painting and repaired the garage ceiling. Work was done in a timely manner. Would highly recommend!
J F
J F
1 ★☆☆☆☆
Do not choose this or the Fayetteville Highland. They hire the cheapest subcontractors that are very unprofessional. They took payment from me and didn’t hear or start on my home until a month later. Paint just poured into my grass, edges of the baseboards are jagged, there was paint splatters and spots everywhere, a lock left on my door 3 months after the work was done, denting my furniture and door frames, etc.
robert m. brown
robert m. brown
5 ★★★★★
The team was always punctual, respectful of the home, and kept the worksite tidy throughout the project of replacing a badly deteriorated double window. The project manager, Jamie Mulholland, was wonderful. He provided regular updates, promptly addressed any questions or concerns, and ensured we were informed every step of the way. Also went out of his way to ensure our plantation shutters were made to fit the new window. Highland exceeded our expectations and we will definitely use again if needed.
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About BMS CAT Wilmington

BMS CAT Wilmington is a trusted water and property damage restoration service located at 3302 Kitty Hawk Rd, Wilmington, NC 28405. Serving both residential and commercial clients, the company specializes in water damage restoration, building restoration, and fire damage restoration, providing comprehensive solutions to help homes and businesses recover quickly and effectively. The team emphasizes rapid response, thorough assessment, and careful coordination with insurance providers to streamline claims and repairs. Their service philosophy centers on restoring spaces to their pre-loss condition while prioritizing safety, cleanliness, and minimal disruption to occupants. BMS CAT Wilmington offers a broad range of services designed to address the full spectrum of damage scenarios. In the event of water intrusion or flooding, they provide 24-hour emergency service and a 24/7 emergency line to initiate immediate containment, extraction, and structural drying using advanced equipment and applied structural drying techniques. They handle everything from water leaks and burst pipes to crawl spaces and storm-related incidents, ensuring proper moisture control to prevent secondary issues such as mold growth. For fire and smoke events, the company delivers fire damage cleanup and repair, odor control, and thorough cleaning to restore indoor air quality and light, welcoming aesthetics. The restoration process often includes board up of windows or entryways when necessary, general repair work, and coordination with insurance adjusters and claims specialists to keep the restoration on track. Their capabilities extend beyond pure restoration to include renovation and remodeling components, such as bathroom remodels and renovations, kitchen renovations, and cabinet installs, enabling clients to refresh their spaces as part of the recovery. They also handle commercial and residential projects, including commercial buildings and renovation contractors, with a focus on reducing downtime and preserving business continuity in commercial settings. Customer-centric practices are reflected in their attention to detail during cleanup, dehumidification, and staging of the restoration site. The team commonly performs tasks like deep cleaning, mold inspection, sanitation, and hazard mitigation to ensure a safe and healthy environment post-restoration. They can also address less visible but equally important aspects such as drain line work, flooring and carpet cleaning, and debris removal, supporting a comprehensive recovery plan. Overall, BMS CAT Wilmington positions itself as an all-encompassing restoration partner for water, fire, and structural challenges, dedicated to restoring homes and businesses with professionalism, transparency, and responsive service.

Water Damage Restoration Service

Water Damage Restoration Service by BMS CAT Wilmington in Wilmington, NC offers fast, professional cleanup, mold prevention, and full restoration from floods, leaks, and storms with 24/7 emergency response and certified technicians to restore your property safely and efficiently.

Building Restoration Service

Building Restoration Service by BMS CAT Wilmington in Wilmington, NC offers expert water, fire, and storm damage restoration, mold remediation, and reconstruction. Fast response, licensed professionals, and 24/7 emergency support to return your property to pre-loss condition.

Fire Damage Restoration Service

BMS CAT Wilmington offers expert fire damage restoration in Wilmington, NC, guiding you from assessment to complete cleanup, deodorization, and rebuild, with 24/7 emergency response, licensed technicians, and proven methods to restore your home safely and swiftly.

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