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American Restoration Disaster Specialist

American Restoration Disaster Specialist provides expert water damage restoration in Shelby, NC, offering comprehensive recovery services and localized expertise at 930 Wendover Heights Dr.

Water Damage Restoration Service at 930 Wendover Heights Dr in Shelby, NC 28150

Operational
★★★★★
Rating: 4.7 based on 273 reviews
Address: 930 Wendover Heights Dr, Shelby, NC 28150
Phone: 19804493223
Emails:
Eric Strassburger (Senior Project Manager) - [email protected]
Jason Pehde (Chief Financial Officer) - [email protected]
Joseph Serdar (President) - [email protected]
Employees: 50
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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American Restoration Disaster Specialist

American Restoration Disaster Specialist Services

24/7 Support

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24/7 Support is around-the-clock help for customers, available any time day or night. It involves answering questions, solving issues, and providing guidance via phone, chat, or email, ensuring quick, ongoing assistance whenever you need it.

Air Duct

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Air Duct is a service that cleans and inspects your building’s ventilation system, including ducts, vents, and filters, to remove dust and debris, improve airflow, reduce allergies, and ensure safe, efficient operation.

Appliance Leaks

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Appliance Leaks is a service that detects and fixes water leaks from home appliances, such as dishwashers, washing machines, and refrigerators, by inspecting hoses, seals, and valves, then repairing or replacing faulty parts to prevent water damage.

Board Up And Roof Tarping

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Board Up And Roof Tarping is a service that quickly covers broken windows or openings with plywood and secures damaged roofs with tarps to protect a property from weather until permanent repairs can be made.

Burst Pipe

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Burst Pipe is a service that fixes a pipe that has split or cracked, causing water leaks. It involves locating the break, shutting off water if needed, replacing or repairing the damaged pipe, and testing the system to prevent further leaks.

Certified Restoration

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Certified Restoration is a service that assesses and repairs damage from water, fire, storm, or mold, using trained technicians, specialized equipment, and approved procedures to restore homes or businesses to their pre-damage condition.

Claim Assistance

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Claim Assistance helps you understand and file an insurance or service claim. It explains eligibility, gathers needed documents, guides you through steps, and tracks progress until a resolution, aiming to simplify the process for you.

Claim Help

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Claim Help is a service that guides you through filing and managing insurance or benefit claims. It explains requirements, collects needed information, tracks progress, and supports you in submitting accurate claims and addressing follow-up requests.

Clean Up And Restore

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Clean Up And Restore is a service that tidies up and fixes a space or item, removing clutter, dirt, or damage, then returns it to a clean, usable condition with basic repairs, cleaning, and organization.

Cleanup And Restoration

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Cleanup And Restoration is a service that cleans and fixes spaces after damage or wear, including removing debris, cleaning surfaces, and repairing or restoring materials to their original condition.

Commercial Insurance

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Commercial Insurance is protection for a business against risks like property damage, liability, and employees. It involves policies that cover things such as buildings, equipment, lawsuits, and business interruption to help survive losses and keep operations running.

Commercial Restoration

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We have the manpower and capabilities to provide immediate response 24/7 to commercial losses. We will handle any disaster situation, large or small, and restore your property back to normal conditions while minimizing business interruption.

Commercial Restoration Construction

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Commercial Restoration Construction is a service that repairs and restores commercial buildings after damage from events like fire, water, or storms, handling cleanup, repairs, and rebuilding to return the property to its original or improved condition.

Commercial Restoration Services

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Commercial Restoration Services handles repairs and recovery for businesses after damage like fire, flood, or mold. It includes assessment, cleanup, water extraction, debris removal, repairs, mold remediation, and return-to-use planning to minimize downtime.

Complete Water Damage Cleanup

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Complete Water Damage Cleanup is a service that removes standing water, dries out floors and walls, and repairs or restores property after flooding or leaks, including cleaning, sanitizing, and preventing mold growth to return your home to its normal condition.

Comprehensive Disaster Recovery

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Comprehensive Disaster Recovery is a service that plans, tests, and executes how a business quickly restores critical systems, data, and operations after a disruption, including backups, failover, security, and ongoing updates to minimize downtime and loss.

Containment Solutions

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Containment Solutions is a service that helps safely store and manage materials to prevent leaks or exposure, using barriers, monitoring, and containment plans to protect people and the environment during handling, transport, and storage.

Contents Restoration

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Contents Restoration is a service that recovers deleted or damaged files, emails, or data from devices or cloud storage. It involves scanning for recoverable items, repairing file structures if needed, and restoring them to their original or accessible state.

Controlled Storage

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Controlled Storage is a service that securely stores your items with monitored access, organized inventory, temperature or humidity controls if needed, regular backups or checks, and clear, authorized retrieval when you request them.

Coronavirus Disinfection

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Coronavirus Disinfection is a cleaning service that uses approved virus-killing products and methods to reduce the presence of the coronavirus on surfaces and in spaces, involving thorough wiping, sanitizing, and ensuring safe, clean environments.

Debris Removal

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Debris Removal is a service that collects and removes trash, debris, and unwanted materials from sites or spaces, clearing clutter and restoring safety. It involves assessment, loading, transport, and proper disposal or recycling of waste.

Disaster Cleanup

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Disaster Cleanup is a service that helps restore homes and businesses after events like fires, floods, or storms, including the safe removal of debris, drying, sanitizing, and repairing damaged areas to make spaces usable again.

Disaster Cleanup And Restoration

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Disaster Cleanup And Restoration is a service that helps recover homes or businesses after events like floods, fires, or storms. It involves assessing damage, removing water or debris, drying and sanitizing, repairing structures, and restoring damaged items to safe, usable condition.

Disaster Planning

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Disaster Planning is the process of preparing for emergencies by identifying risks, creating steps to protect people and assets, and outlining roles, resources, and recovery actions to minimize impact before, during, and after a disaster.

Disaster Recovery Planning

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Disaster Recovery Planning is the process of preparing for major disruptions by identifying critical systems, creating backup plans, and outlining steps to quickly restore operations after events like power outages, cyberattacks, or natural disasters.

Dispute Resolution

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Dispute Resolution helps people resolve disagreements without going to court, using guided steps, communication, and fair negotiation to reach a mutually accepted solution.

Drug Lab Cleanup

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Drug Lab Cleanup is a service that safely cleans up hazardous drug manufacturing sites. It involves securing the area, removing dangerous chemicals and waste, testing for contamination, and restoring the space to a safe, compliant condition.

Duct System Smoke Removal

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Duct System Smoke Removal is a service that cleans and removes smoke residue and odors from building ventilation ducts after a fire or smoke exposure, using specialized equipment to purify air, sanitize surfaces, and restore proper airflow.

Emergency Disaster Restoration

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Emergency Disaster Restoration is a fast, expert service that responds to damaging events like fires, floods, or storms. It assesses damage, mitigates further harm, cleans up debris, and restores your home or business to its pre-event condition.

Emergency Help

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Emergency Help is a quick, trusted service that connects you to urgent support and assistance when you face a medical, safety, or personal crisis, providing rapid guidance, safety steps, and access to trained responders until help arrives.

Emergency Response

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Emergency Response is a rapid, coordinated service that activates trained teams and equipment to assess, secure, and address urgent threats or injuries, providing urgent medical care, rescue, and notification to protect lives and property.

Emergency Water Damage

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Emergency Water Damage is a rapid response service that helps fix water-related emergencies, stop leaks, extract water, dry and sanitize affected areas, assess damage, and start repairs to prevent mold and further harm.

Environmental Damage Restoration

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Environmental Damage Restoration is a service that cleans up and repairs areas affected by pollution, spills, or disasters. It involves assessing damage, removing contaminants, restoring soil and water quality, and returning ecosystems to a safe, healthy state.

Environmental Hazard Cleanup

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We work hard to remove any hazards with minimal disruption. Our services include complete structural and content restoration, sewage extraction, mold odor removal, trauma scene cleanup, and mold remediation.

Fire And Water Damage Restoration

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Fire and Water Damage Restoration is a service that cleans up, repairs, and restores homes or buildings after fires or floods, removing soot, smoke damage, water, and mold; drying damp areas, removing debris, replacing damaged materials, and restoring safety and livability.

Fire Hazard

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Fire Hazard is a service that identifies and assesses potential fire risks in buildings or areas, analyzes sources of ignition and fuel, and suggests safety measures and monitoring to prevent fires and protect people and property.

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that cleans up smoke, soot, and water damage after a fire, removes debris, and restores the home by repairing structure, replacing damaged materials, and restoring safety and usability.

Fire, Smoke And Soot Damage

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Fire, Smoke And Soot Damage service helps you assess and restore property after a fire. It involves inspecting damage, removing smoke and soot residues, cleaning surfaces, and restoring structure and odor to safe, livable condition.

Flood Damage

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Flood Damage is a service that assesses, cleans, and restores spaces affected by water from floods. It involves water extraction, drying, mold prevention, and rebuilding to prevent further damage and restore normal conditions.

Flood Damage Floor

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Flood Damage Floor is a service that repairs floors after water damage, including cleanup, drying, moisture testing, removal of damaged material, and replacement or refinishing to restore safety and appearance.

Flood restoration

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Flood restoration is cleaning up after heavy water damage, removing standing water, drying and dehumidifying, and repairing flooring, walls, and belongings to prevent mold and restore safety and comfort in the affected area.

Flooring

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Flooring is a service that installs new floor surfaces, like wood, tile, or carpet, and may include removing old flooring, preparing the subfloor, and finishing with trims. It aims to improve look, feel, and durability of a space.

Hail Damage

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Hail Damage is a service that assesses and repairs damage to a vehicle or roof caused by hailstones. It involves inspection for dents, cracks, and leaks, estimating repairs, and performing bodywork, paint touch-ups, and restoration to restore appearance and function.

Home Service

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Home Service is a practical at‑home help service that schedules skilled professionals to complete tasks like cleaning, repairs, delivery, or maintenance on your premises, making everyday chores easier and quicker for you.

Home Services

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Home Services is a simple, all-in-one service that connects you with at-home professionals for tasks like cleaning, repairs, maintenance, and handyman work, helping you get practical chores done efficiently and with trusted help.

Home Water Damage

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Home Water Damage is a service that identifies, removes, and fixes water issues in your house, such as leaks, floods, or excess moisture, then dries and restores damaged areas to prevent mold and structural problems.

Hour Emergency Response

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Hour Emergency Response is a rapid, 24/7 on-site service that responds to urgent incidents, assessing risks, providing immediate support, coordinating resources, and guiding safety steps to stabilize the situation quickly.

Housing Assistance

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Housing Assistance helps people find affordable housing, pay rent or deposits, and get guidance on housing programs, application support, budgeting tips, and referrals to related services to stabilize shelter and improve living conditions.

Hvac Inspection

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Hvac Inspection is a service that checks your heating, ventilation, and air conditioning system for safety, efficiency, and proper operation, including components, wiring, refrigerant levels, and airflow to identify issues and recommend fixes.

Installation Services

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Installation Services helps you set up products or systems in your space, including planning, mounting, connecting power and data, testing functionality, and ensuring everything works safely and smoothly.

Insurance Claim Assistance

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Insurance Claim Assistance helps you understand, prepare, and file your insurance claim. It involves guidance on required documents, claim forms, evidence gathering, and support to communicate with insurers for a smooth, accurate, and timely payout.

Insurance Claim Help

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Insurance Claim Help is a service that guides you through filing and managing an insurance claim, explains coverage, helps gather documents, communicates with insurers, and tracks progress to get a fair settlement.

Insurance Claims

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Insurance Claims is the process of asking your insurer to pay for losses from events like accidents or damage. It involves reporting the event, providing details and documents, and the insurer reviewing and paying or denying the claim based on the policy.

Insurance Claims Restoration

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Insurance Claims Restoration helps homeowners recover losses after damage by assessing the harm, documenting it for the insurer, coordinating repairs, and ensuring funds cover repairs and replacements so you can return home quickly.

Isolate And Control

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Isolate And Control helps you securely separate components and manage access, keeping systems private from each other while allowing approved interactions, to reduce risk and improve safety.

Laundry Facilities

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Laundry Facilities provides machines and space to wash and dry clothes, with options like washers, dryers, and sometimes ironing or folding areas for residents or guests to use on-site.

Leak Damage

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Leak Damage is a service that identifies and fixes water leaks to prevent harm, detect sources, assess damage, and restore affected areas, using inspection, sealing, drying, and repairs to protect your property and reduce further issues.

Mold Damage

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Mold Damage is a service that finds and fixes mold growth in buildings. It involves inspecting for moisture, removing mold safely, cleaning affected areas, drying the space, and restoring damaged materials to prevent health issues and future growth.

Mold Remediation

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Mold Remediation is the process of removing mold from homes or buildings and fixing moisture problems that caused it, including cleaning affected areas, using safe methods, and preventing future growth to protect indoor air quality.

Painting

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Painting is the act of applying color to a surface to create images or decorate spaces. It involves choosing materials, preparing the surface, mixing colors, and applying them with brushes or tools to express ideas or beautify a room or object.

Pipe Damage

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Pipe Damage is a service that assesses and repairs leaks, cracks, or breaks in plumbing pipes. It involves locating the issue, diagnosing the cause, and fixing or replacing damaged sections to restore safe, functional water or waste flow.

Plumbing

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Plumbing is the service of installing, repairing, and maintaining pipes, fixtures, and drains that carry water and waste in homes or buildings. It involves fixing leaks, unclogging pipes, and ensuring safe water flow and proper drainage.

Property Damage

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Property Damage is a service that handles claims for damage to someone’s property, like a car, home, or belongings. It involves investigating the incident, assessing the loss, and pursuing compensation or repairs through insurance or legal routes.

Refrigerator Leak

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Refrigerator Leak is a service that detects and fixes water leaks or puddles from your fridge, including clogged drains, faulty seals, or ice maker issues, and may involve checking hoses, defrost pans, and drainage systems to stop leaks and prevent damage.

Remodeling

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Remodeling is updating or changing parts of a home, such as kitchens, bathrooms, or layouts, to improve layout, style, or function. It involves planning, budgeting, selecting materials, and hiring professionals to renovate or remodel spaces.

Removal & Cleanup

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Removal & Cleanup is a service that safely removes unwanted items and cleans the area. It includes assessing what to remove, transporting or disposing it responsibly, and tidying the space to restore a clean, orderly environment.

Restoration & Cleanup

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Restoration & Cleanup is a service that repairs and restores damaged property, removes debris, moisture, mold, and odors, and cleans and sanitizes the area to make it safe and looking like new again.

Restoration And Recovery

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Restoration And Recovery is a service that helps repair damaged items and return them to their original condition, using cleaning, fixing, and replacing parts as needed, plus guidance to prevent future issues.

Restoration Construction

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Restoration Construction is a service that repairs and restores damaged buildings, interiors, and systems after events like fires, floods, or wear. It involves assessment, cleanup, repairing structure and materials, and returning the space to safe, functional condition.

Restoration Process

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The Restoration Process is a guided service that helps revive a damaged or worn item by assessing its condition, cleaning, repairing, stabilizing, and preserving it so it looks and works like new again.

Restoration Specialists

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Restoration Specialists is a service that repairs and restores damaged buildings, homes, or items after fire, water, or storm damage, cleaning, drying, fixing structural issues, and returning spaces to their pre-loss condition.

Roofing

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Roofing is the process of installing or repairing the roof of a building, using materials like shingles or tiles to protect from weather. It involves inspecting, removing old roofing, laying underlayment, and securing new roofing to ensure durability and safety.

Scene Cleanup

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Scene Cleanup is a service that prepares a film set by removing debris, sanitizing areas, and tidying props between takes to ensure a safe, organized, and ready-to-shoot environment. It involves picking up items, disposing waste, and resetting spaces.

Sewage Extraction

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Sewage Extraction is a service that safely collects and removes wastewater and solid waste from drains or treatment systems, using protective gear and approved methods to prevent spills, odors, and contamination, then transports and disposes it as required.

Sewage Removal

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Sewage Removal is a service that safely removes and disposes of dirty wastewater from homes or buildings, cleaning up backups, sanitizing areas, and restoring drainage while following health and environmental rules.

Sewage Removal & Cleanup

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Sewage Removal & Cleanup is a service that safely removes sewage, cleans contaminated areas, disposes of waste, sanitizes surfaces, and restores spaces after water or sewer back-ups to prevent health risks and odors.

Sewage cleanup

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Sewage cleanup is the removal and cleaning of wastewater and sewage from damaged areas, including debris removal, sanitizing surfaces, deodorizing, and restoring safety to homes or buildings affected by sewer spills or backups.

Smoke & Soot Restoration

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Smoke & Soot Restoration is a service that cleans and repairs items damaged by fire smoke and soot, removing odors, restoring surfaces, and salvaging belongings through specialized cleaning, deodorizing, and restoration methods.

Smoke Odor Removal

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Smoke Odor Removal cleans and dries spaces affected by smoke to remove lingering smells. It typically involves odor assessment, cleaning of surfaces, deodorizing using specialized machines or products, and sometimes ventilation or air filtration to improve air quality.

Storm Clean Up

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Storm Clean Up is a service that safely removes debris, damaged trees, and flooding water after storms, clears yards and streets, and restores access and safety for homes and businesses.

Storm Damage Restoration

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Storm Damage Restoration is a service that assesses and repairs homes or businesses damaged by storms, including water extraction, drying, debris removal, roof and structural repairs, mold prevention, and help with insurance claims to restore safety and normal living conditions.

Storm Wind Damage

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Storm Wind Damage is a service that assesses and repairs damage caused by strong winds from storms, such as roof, siding, and window damage, and helps with insurance documentation and quick restoration to keep your property safe and secure.

Structural Damage

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Structural Damage is a service that checks and fixes issues that weaken a building’s frame, such as cracks, moisture, or foundation movement. It involves inspections, measurements, and repairs to restore safety and stability.

Structural Restoration

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Structural Restoration is a service that repairs and strengthens building frames and supports to restore safety and usability. It involves assessing damage, repairing foundations, beams, columns, and load-bearing elements, and ensuring long-term stability.

Thermal Imaging

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Thermal Imaging is a service that uses infrared cameras to see heat emitted by objects. It helps detect temperature differences, spot heat loss, electrical or mechanical issues, and monitor people or scenes without visible light, often for inspection or safety.

Tree Damage

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Tree Damage is a service that assesses and reports on harm to trees, such as breaks, cracks, rot, or disease. It involves inspecting trees, diagnosing issues, and recommending treatments, removals, or safety steps to protect people and property.

Tub Overflow

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Tub Overflow is a service that helps clear clogged drains and fix overflow issues in bathtubs, sinks, or showers. It involves diagnosing blockages, removing debris, and ensuring proper drainage and venting for safe, continuous use.

Vehicle Cleanup

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Vehicle Cleanup is a service that removes dirt, debris, and grime from your car or truck, inside and out. It includes vacuuming, washing, waxing, interior detailing, and sometimes deodorizing to restore a fresh, clean look and feel. />

Water Damage Cleanup And Repair

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Water Damage Cleanup And Repair is a service that removes floodwater and moisture, dries and dries out affected areas, sanitizes surfaces, and repairs structural or cosmetic damage to restore a home or business after water intrusion.

Water Damage Insurance

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Water Damage Insurance is a policy that covers damage to your home or belongings caused by water leaks, floods, or burst pipes. It helps pay for repairs, replacements, and sometimes temporary housing after water-related incidents.

Water Damage Insurance Claim

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The Water Damage Insurance Claim service helps you file and manage a claim with your insurer after water damage to your property, explaining the loss, submitting receipts and estimates, and guiding you through approval, payout, and any required repairs.

Water Extraction

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Water Extraction is a service that retrieves water from a source for use, testing, or disposal. It involves sampling, measuring levels, and safely removing or processing water while following safety and environmental guidelines.

Water Leaks

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Water Leaks helps you detect and fix unwanted water drips and puddles in homes or buildings. It involves finding sources of leaks, locating hidden pipes, and guiding repairs or prevention steps to save water and prevent damage.

Water Mitigation

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Water Mitigation is the process of preventing and reducing damage from water in a home or building, such as after floods or leaks. It involves identifying water sources, stopping further intrusion, removing standing water, drying out spaces, and preventing mold and structural harm.

Water Pipe

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Water Pipe is a service that helps you manage and clean your plumbing or irrigation pipes, including diagnosis of leaks, cleaning clogged lines, and installing or repairing pipes and fittings to improve water flow and prevent damage.

Water Removal And Extraction

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Water Removal And Extraction is a service that quickly removes excess water from a flooded area and dries it out to prevent damage. It involves pumping out standing water, extracting moisture from surfaces, and using dehumidifiers and air movers to dry the space.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is a service that removes excess water, dries and disinfects affected areas, and repairs damaged materials like walls and flooring to restore a home or business after leaks, floods, or storms.

Water damage-related mold removal

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Water damage-related mold removal is a service that cleans up mold growth caused by water leaks or flooding, dries the area, removes contaminated materials, treats remaining surfaces, and ensures the space is safe and dry to prevent future mold growth.

Water damage-related pest control

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Water damage-related pest control is a service that fixes excess moisture and mold after flooding, then pests that thrive in damp conditions are removed. It combines water cleanup, drying, sanitizing, and targeted pest management to prevent future infestations.

Water removal

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Water removal is the process of removing excess water from spaces or objects after a spill or flood. It involves drying, extracting water, and using pumps, pumps, fans, and dehumidifiers to prevent damage and mold, returning areas to normal as quickly as possible.

Wind Damage

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Wind Damage is a service that inspects buildings for wind-related harm, such as roof issues, broken windows, and loose siding, and provides assessment, documentation, and repair or replacement recommendations after storms.

American Restoration Disaster Specialist Reviews

T Crocker
T Crocker
5 ★★★★★
American Restoration did a GREAT job on my house. They were up front and honest in what needed to be done from the beginning of the job to the end. Matt, Keshia and Melissa were willing to work with me. Jeff and Melissa knew how to stay within budget and where to find the materials to get the job done. If you ever have damage to your property, you need to call American Restoration so they can help you restore your life!
Angela London
Angela London
5 ★★★★★
There are simply not enough positive words to describe how pleased I am with the American Restoration team! Garrett was out within a couple hours of being notified of the major leak of my refrigerator supply line. It was clear from the start, Garrett knows his business and this in combination with his personable, honest, empathetic, yet upfront approach makes him the absolute best at what he does! Camron and Josh came in shortly after Garrett and did exactly what I had been told previously. Both of them were just as knowledgeable, personable, honest, empathetic, and most helpful as Garrett! These two work hard and steady as if they could do the job in their sleep! They explained everything they were doing and why they were doing it. One of the best parts is they completely clean at the end of the day! The review would not be nearly complete without mentioning the remainder of the crew. David, Jose, and Dane were each just as capable as Garrett, Camron, and Josh. They worked just as hard and diligently and each was very conscientious, personable, and courteous! If unfortunate circumstances arise within your home, do yourself a huge favor by making just one phone call to American Restoration! Your bad situation will be made much easier as the team will step in and take the lead in getting your home back to its original state or perhaps even better!!! Every single one of these fella’s needs a hefty raise! Thank you, American Restoration!!!
Mike P
Mike P
3 ★★★☆☆
First and foremost, Keisha is the only reason I have rated this as high as I have. She was always responsive in a timely fashion and empathetic to the many project issues. The work itself unfortunately was not great. The wrong hardwood was delivered and installed, but instead of pulling it up and putting in the correct hardwood, they decided to just put a single coat of seal on it. Live and learn, I should have demanded it be replaced. The painters were really good people, but we had to bring them back in 3 times to correct and complete the work as things were missed, coats were inconsistent, edging was missed, etc. They stepped up though and made it right thankfully. It took three different visits to correct the dishwasher reinstallation. Long story, not worth adding the details. Their billing person started demanding payments early in the project life cycle, prior to me receiving insurance funds, claiming the account was past due. The work was not complete, and I had not received the insurance funds at that point. I had an agreement in place that I would not prepay the full amount until the work was complete. How can my account be past due if the work was not yet complete? She could never give me an answer to that question no matter how many times I called that out.
Jennifer Brown
Jennifer Brown
5 ★★★★★
I had a wonderful experience with the remediation and demo team at American Restoration for our recent water and mold damage. Matt, the PM, made himself available for any and all questions I had (and I had many!) and worked directly with my insurance company, so I didn't have too. The crew, Chad, Jose, David, Cameron, and Dane, we're always on time, explained what they were doing, and made sure everything was clean as they worked. Great job all! I look forward to working with the remodel side of American Restoration in the coming weeks!
jaya-roblox girl
jaya-roblox girl
5 ★★★★★
I have absolutely enjoyed working with American Restoration, Disaster Specialist due to my recent water loss damage. I was so frustrated and did not know how much water damage could actually do internal as well as external. Keisha, you and your crew, Dennis & Curtis are absolutely amazing. From day 1 your crew came in and were very professional. From the adjusters, to repairs and reconstruction your skills, knowledge and quality of work is outstanding. I would recommend anyone to use your company as they WILL receive top quality service.Outside of doing an exceptional job your crew left feeling more like family. I can’t thank American Restoration enough for going above and beyond for making sure my family and I received everything we needed and wanted. I am very, very please with the overall experience and ready to let Calgon take me away in my newly reconstructed bathroom. Keisha Kelly, I can’t Thank you enough for everything and Thank you American Restoration, Disaster Specialist.
Shannon Tate
Shannon Tate
5 ★★★★★
American Restoration responded quickly, even in the middle of a high volume winter weather event, and cleaned and dried our basement before our water leak could do any permanent damage. Everyone was professional and courteous, from the Project Manager, Garrett, to all of the Techs David, Josh, and Camron. Thank you!
La’Keija Miller
La’Keija Miller
5 ★★★★★
The overall restoration process has honestly been a horrible nightmare, largely due to the service of my insurance company. It has been extremely aggravating, and I’ve gotten upset more times than I can count. I’ve cried, I’ve screamed, and I’ve had moments of complete frustration throughout this entire process. That being said, Dawn has been absolutely amazing. No matter how I called her—upset, crying, frustrated, or calm—she never once lost her patience with me. She listened, she reassured me, and she always treated me with kindness and understanding. Even when I later had to call back and apologize for my frustration, she simply stated that she understood and continued to support me without judgment. I am beyond appreciative of Dawn’s patience, compassion, and outstanding customer service, especially during moments when things were completely out of her control. Having someone like her to work with made an overwhelming situation more manageable. American Restoration is very lucky to have Dawn, and she truly represents what great customer service should look like.
Taylor Carlan
Taylor Carlan
5 ★★★★★
I want to write a review for a few of the employees at American restoration. Dawn walker is who I first contacted for help with finding a construction/ remodel team to do flood repairs to my house. She was kind, honest, understanding, and made me feel at ease. Thank you!! Keisha Kelly was next. She was my project manager for my remodel. Keisha went above and beyond not only to get started right away but she made sure to keep me updated, make sure my needs were met and she insured me everything was taken care of. I had a terrible experience with the first company my insurance picked for me and Keisha definitely stepped in and stepped up doing more than I could ever thank her for. I want to also thank Cameron on the American restorations team for referring me to them. He made sure to check in even though he wasn’t even on my project. You guys are all welcome to my cookout!
Lisa Carter
Lisa Carter
5 ★★★★★
We had water damage that required repairs to our wood floors and tiles. This company was very reliable from the start, with the drying process to the completion of our repaired and refinished floors. Keisha gave us a timeline for the repairs and they were right on target with everything. She guided us through the whole process. And she was in constant contact. Our floors are beautiful and you’d never know they were damaged.
sam walters
sam walters
5 ★★★★★
Dusty and Chad did an excellent job installing our Starcwall system. They went above and beyond to ensure the walled off space met our operational needs. All were kind, courteous, and professional. Really pleased with how this project turned out!
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About American Restoration Disaster Specialist

American Restoration Disaster Specialist is a trusted Water Damage Restoration Service located at 930 Wendover Heights Dr, Shelby, NC 28150, serving communities with a comprehensive suite of restoration expertise. The company operates as a full-service disaster response partner, providing 24/7 support to residential and commercial clients facing water, fire, and environmental incidents. Their services encompass complete water damage cleanup and repair, water extraction, water mitigation, and thorough containment solutions designed to minimize secondary damage and mold risk. In addition to water-related restoration, American Restoration Disaster Specialist offers fire damage restoration services, addressing smoke and soot cleanup, odor control, and structural recovery to restore properties to pre-loss condition. The team emphasizes rapid response times, professional communication, and a collaborative approach to work with homeowners, tenants, and insurers through every step of the restoration process. Their capabilities extend to air duct cleaning and duct system smoke removal, debris removal, and comprehensive disaster cleanup and recovery, ensuring that spaces are safe, clean, and functional following an incident. The company takes pride in providing certified restoration practices, with emphasis on proper documentation, insurance claim assistance, and claim help to streamline the interaction with insurance providers. They offer services such as board up and roof tarping to secure properties after storms or structural damage, emergency disaster restoration, and emergency water damage response to prevent further loss. American Restoration Disaster Specialist also covers commercial restoration needs, including commercial restoration services, construction, and remodeling, ensuring business continuity for clients facing interruptions due to damage. Their team employs advanced techniques like environmental and mold remediation, coronavirus disinfection protocols, and containment strategies to protect occupants and property during cleanup operations. The company’s commitment to customer care is reflected in thoughtful, empathetic service from project managers and crew members who coordinate with insurance adjusters, provide insurance claim assistance, and keep clients informed with transparent timelines and progress updates. With a focus on restoration and recovery, they also manage contents restoration, controlled storage, and structure stabilization to protect belongings and quantify recovery options. The safety-conscious, licensed, and insured professionals bring expertise across pipe and plumbing damage, leak detection, flood damage assessment, and storm-related restoration needs. Residents and business owners in Shelby and surrounding areas can rely on American Restoration Disaster Specialist for reliable, comprehensive remediation, compassionate customer service, and a clear path from initial assessment through complete restoration and recovery, helping clients regain normalcy after damaging events.

Water Damage Restoration Service

American Restoration Disaster Specialist offers expert Water Damage Restoration in Shelby, NC, quickly mitigating floods and leaks, drying spaces, removing damaged materials, and restoring your home to its pre-loss condition with 24/7 emergency response and certified technicians.

Fire Damage Restoration Service

American Restoration Disaster Specialist in Shelby, NC offers expert fire damage restoration, including smoke odor removal, soot cleanup, structural repair, and temporary housing coordination to restore your home safely and swiftly after a fire.

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