American Disaster Restoration

American Disaster Restoration Services

American Disaster Restoration Reviews

Felicia Scott

5 ★★★★★

The crew at ADR is A+++++. I cannot imagine getting through all this with any other contractor. We have had them come out before for minor things and, even if it was not anything that they would fix, they advised me on how I could do it myself and save money. In the case of the water damage, not only are they very responsive, but they follow-up very well and take care of literally EVERYTHING. With the amount of work that we needed done, it is super important to find someone you can TRUST! The team was extremely courteous and respectful and took care to mind the smallest of details. Even their sub-contractors were top notch. If you need anything done in your house and done RIGHT then I would HIGHLY recommend ADR!

Theresa Luke

5 ★★★★★

We had a water leak under our kitchen sink, that went down through the cabinet to the bathroom below it. It ruined our 2 year old floors, and most of the bathroom had to be gutted. We decided to turn this in to an opportunity of having things done in the house we had dreamed about. Eric and his crew were *amazing*. We had our ceilings scraped, took a wall out separating our kitchen from the living room, added an island, got all new kitchen cabinets and flooring. It was an intense several weeks, and soo worth it in the end. Eric, Kyle, Patrick, Jorge and crew took such good care of us. They were professional, respectful, and stood behind their work. We are so happy with the work they did, and highly recommend them for all of your home restoration and remodel needs.

ben buchanan

5 ★★★★★

We have used American Disaster Restoration for two projects now, and both have turned out above expectations. Eric and his crew are certified, knowledgeable, professional, punctual and easy to communicate with. Thorough from start to finish! The most recent project was demo/mitigate/repair some extensive water damage. Eric also helped us understand some of the behind the scenes paperwork with insurance and helped the process run smooth as glass. I cannot speak highly enough for this company. They have earned our trust repeatedly, and we recommend them for any project. They will not let you down !!

Amy Polic

5 ★★★★★

Let me begin by saying this wasn't my first foray into the realm of water damage from a leaky toilet. I had a different contractor come out previously to fix the damage in my powder room, and I ended up in a worse predicament after their toilet installation failed and caused even more damage than before. We called American Disaster Restoration, and both Eric and Steve promptly came out to assess the situation. They were very professional and seemed knowledgeable and trustworthy, so we asked them to take on the project. I don't regret that decision one bit. Eric and Kyle led the project with help from Patrick and Danny, and I was very impressed with how hard-working and good-natured everyone was. No one complained at all, and they treated both us and our house with the utmost respect. You couldn't ask for a better group of workers. Here's the kicker: even though I would have been okay with them painting over the hideous wallpaper that looked like a Shriner's hat, they removed it before painting in my chosen color. Plus, they removed the popcorn from the ceiling and now it's a beautiful, more modern flat white. I also chose vinyl luxury plank (VLP) rather than tile after discussing my options with Eric, and I'm so thrilled with the outcome. It looks absolutely perfect! On top of all of this, their pricing was very fair and they worked closely with my insurance adjuster. I'm very pleased with how smoothly everything went, and I'm beyond happy with the finished product. I would definitely recommend American Disaster Restoration, and I will be calling them again in the future.

Kerry Ortega

5 ★★★★★

We had American Disaster Restoration fixed the damage from a water leak from our 2nd floor bathroom that leaked through the ceiling of our living room. They came out quickly and were very professional. We worked with Eric who did a great job communicating with us. They provided drying fans and then fixed and painting our ceiling. They did a wonderful job and we would use the again.

Brian Rogess

5 ★★★★★

American Disaster Restoration did a great job! My townhome's first floor room had water damage from my next door neighbor's overflowing bathroom. Eric and his guys came in, moved furniture, pulled out the soiled carpet and sanitized the entire room! They worked quickly and efficiently to get the area dried out and ready for restoration. During this time Eric worked with me to get replacement flooring. Once I got the flooring picked out, they purchased it for me, scheduled me quickly for installation, and got it all installed within a couple of days! They even moved the furniture back for me! These guys did great work and if anything unfortunate should happen like this again, I'll definitely be calling on them for help.

Jason Larson

5 ★★★★★

Thank you ADR team for getting my house back in top form! After experiencing water damage from a leak on the second floor, I contacted ADR after a friend referred their services. After speaking with Eric, our Project Manager, he promptly scheduled a meeting to come out and assess the repairs needed. We agreed to the plan he suggested, and he gave me a follow up email stating all the details we discussed along with pricing. The ADR crew did a great job from start to finish, and you can’t even tell there was any water damage on the ceiling at all! Highly recommend using them if you want quality work done.

Kristen Jensen

5 ★★★★★

ADR was a such pleasure to work with. Eric, the project manager, was always transparent about cost, damages, and what to expect from the repair process. Patrick, Carson, and Jorge and their team did an excellent job with repairs. Not only was the quality of their work great, they consistently communicated their next steps and made sure we were on the same page before moving forward. Would highly recommend them to anyone needing repairs.

Teresa Avery

5 ★★★★★

We used American Disaster Restoration when our third floor water heater leaked. Eric was very easy to reach and gave a very honest assessment of what needed to be done in repairs. He was patient in explaining things to both me and my husband. The contractors he works with were amazing and worked quickly with good quality. Now we can't even tell we ever had a problem. ADR also worked very well with our insurance. Definitely would recommend!

Rick Sanza

5 ★★★★★

American Disaster Restoration was amazing to work with, did an awesome job, and we would recommend them to anyone. We had extensive water damage from an upstairs bathtub overflowing that affected our living room ceiling, walls, and the hardwood floor. Eric and his team were a pleasure to work with, and made things easy. They brought fans in and dried out all the wet areas, and replaced the insulation and drywall. They did repairs, drywall, painting, and installation of new flooring. They are true professionals and very trustworthy, leaving our house as if they were never there.

About American Disaster Restoration

American Disaster Restoration is a reliable Water Damage Restoration Service based in Raleigh, North Carolina, serving clients across Wakefield Commons and the surrounding area. Located at 14460 Falls Of Neuse Rd Suite 149-132, Raleigh, NC 27614, the company positions itself as a comprehensive restoration and construction partner for residential properties. The team operates as a full-service Construction Company and General Contractor, offering a broad spectrum of services to address water and fire damage, remodeling projects, and ongoing maintenance needs. Their capabilities extend to Roofing Contractor, Siding Contractor, Tile Contractor, Flooring Contractor, Wood Floor Installation Service, and Window Installation Service, reflecting a holistic approach to home restoration and improvement. In addition to their primary restoration work, they also provide Painting, Plumbing, and Mold inspection, ensuring that structural integrity, comfort, and indoor air quality are prioritized from initial assessment through final finishes. The company emphasizes a customer-centered process, coordinating closely with homeowners, insurance adjusters, and subcontractors to facilitate a smooth restoration journey. They are located in Wakefield Commons, an accessible area that supports convenient scheduling and responsive service for emergency situations and planned renovations alike. The staff focuses on transparent communication, careful planning, and meticulous execution, aiming to restore properties to pre-damage condition while often enhancing functionality and aesthetics. The team’s scope includes Fire damage cleanup & repair, Water damage-related cleanup & repair, Water damage-related mold removal, and broader remodeling efforts when needed. They also handle project management tasks, including mitigation, demolition, drywall, insulation, and final finishes, to deliver a completed, inspected, and code-compliant result. The company highlights its ability to work with insurance processes, helping clients navigate documentation, claims, and approvals to minimize stress during restoration. With a track record reflected in customer feedback and ongoing referrals, American Disaster Restoration presents itself as a dependable partner for families and businesses seeking trustworthy, quality-focused restoration and construction services. Their commitment to doing the job right is reinforced by a team of skilled professionals who prioritize safety, efficiency, and respect for clients’ homes, ensuring minimal disruption while delivering durable, long-lasting outcomes.

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