RestoPros of The Triad

RestoPros of The Triad Services

RestoPros of The Triad Reviews

Timiel Dewberry

5 ★★★★★

This company was exceptional from start to finish. On New Year’s Day, we experienced an unexpected overflow tank issue that affected all floors of our home and multiple rooms causing significant damage and the loss of many personal items. It was an overwhelming situation. Although another company initially began the process, we made the decision to switch to this team after our first interaction with Dakota. His empathy, professionalism, and clear explanation of the process immediately stood out. He spoke highly of the company, and they absolutely lived up to it. Our continued experience with Coyote and the rest of the team was just as positive. Everyone was personable, respectful, and mindful of our home. Coyote, in particular, consistently explained what the team would be doing each day and reviewed what had been completed before leaving. I was working from home during much of the process and never once felt uncomfortable. They did exactly what they said they would do, communicated clearly throughout, and promptly notified us if anything changed. While I hope we never face something like this again, if we ever do, we would absolutely use this company again without hesitation.

Ale H

5 ★★★★★

Matt was an excellent technician who made the entire experience smooth and stress-free. He was friendly, professional, and easy to talk to. He clearly knew what he was doing and took the time to explain things in a way that was easy to understand. His knowledge, attention to detail, and willingness to answer questions really stood out. He worked efficiently and respectfully, showing genuine care for both his work and my family. Overall, Matt was a pleasure to work with and a great representative of his team.

Kristi Haith

5 ★★★★★

Coyote and Chris did a wonderful job repairing my master bathroom that was leaking water all over the place. They were respectful, cleanliness, productive and very time efficient. They also explained in detail step by step what they would have to do. RestoPros of The Triad has a great team and does great work. Thanks Charles, Coyote and Chris for all your help 👍

Laurie Bowman

5 ★★★★★

Company came out right away when I had a leak under the house to inspect for damages. Charles was very professional and prompt. Took care of everything for me including the insurance. The other workers, Chris,Nate,Brandon, Matt,Cody and Patrick were awesome as well. In a couple of hours they removed everything (and there was a lot) from my craft room and removed the carpet and padding that was being replaced. Everyone was very friendly and helpful and respectful of my home and things. I would definitely recommend RestoPros triad for anyone needing cleanup after an emergency.

Patrice Wingfield

5 ★★★★★

The restoration company provided outstanding service from start to finish. The technicians Chris and Patrick were professional, knowledgeable, and very respectful throughout the entire process. My garage is filled with bikes and multiple sets of dumbbells (from 5 lbs to 65lbs), and without me even asking, they took the time to carefully move each item to safely access the area that needed repair. They also laid down protective plastic covers over my other belongings to ensure nothing was damaged while they worked. Another thing I appreciated was their consideration for my wife, who works from home, they were quiet, courteous, and made sure not to disturb her during the job. Overall, I’m extremely satisfied with the service. I would highly recommend this company to anyone in need of professional and reliable restoration work.

Karen Morrison

5 ★★★★★

Nate and Brandon showed up on time, answered my many questions and were very professional and polite when moving my furniture and personal items into storage pod. Hope to see them again during my renovations. EXCELLENT JOB!! MANY THANKS!. Karen Morrison

Joanne Kline

5 ★★★★★

We contacted RestoPros of the Triad after having a leak in our laundry closet repaired, when the plumber advised it. Cameron came out the same day I called and checked things through very thoroughly, even to looking under the house in the crawlspace and in the garage (which shared a wall with where the leak was). He gave me a detailed explanation of the process and set up a dehumidifer. In the end my husband ended up deciding to go with a family friend's company. When I contacted RestoPros to explain they were so polite and understanding. They gave us a discount on the dehumidifier rental which we had for 6 days. Even though we ended up going with a different solution they were polite, professional, and up front every step of the way. I would not hesitate at all to recommend them and would certainly consider them again in the future should we need them. Thank you RestoPros, for being such a great group of folks to interact with!

Jack Weaver Jr

5 ★★★★★

Well i can honestly say.. i see why the reviews are what they are. This company is gooood at what they do! Very professional, detailed, informative and efficient! Matt, Charles, Coyote, Sean and Breanna were all awesome!!! Honestly.. hopefully you WONT NEED them.. but if you do... you WONT be dissappointed!! Jack & Marisa Weaver

M Tara

5 ★★★★★

RestoPros provided great service for us. We had water staining on a wall. Our plumber couldn’t figure out the source, and recommended RestoPros to diagnose the problem. Dakota came out the same day despite treacherous road conditions and identified a likely cause, at no charge. He was efficient, thorough, and explained what he was seeing throughout his inspection. It was a pleasure to do business with him. Highly recommended!

Bryan Halker

5 ★★★★★

Matt and Patrick were excellent with the pack in of our furniture. This was the moving of everything back in after a major restoration project. I highly recommend them. If I could, I would give them more than 5 stars.

About RestoPros of The Triad

RestoPros of The Triad is a trusted water damage restoration service located at 107 Creek Ridge Rd B, Greensboro, NC 27406. Serving residents and businesses throughout the Triad area, the company specializes in comprehensive restoration solutions after water, fire, and mold events. Their approach centers on rapid response, thorough assessment, and compassionate communication to guide clients through challenging times. The team emphasizes clear explanations of every step, attention to detail, and respect for homes and workspaces during every phase of the project. The triad-wide service area ensures timely on-site visits, robust insurance coordination, and transparent scheduling to minimize disruption for families and property managers alike. They maintain a strong commitment to safety, proper containment, and adherence to industry guidelines to protect occupants and preserve valued belongings.

Core offerings include Water Damage Restoration Service, Building Restoration Service, and Fire Damage Restoration Service, with an emphasis on minimizing secondary damage and restoring structural integrity. The staff provides a full spectrum of services such as Fire damage cleanup & repair, Flood cleanup, Flood restoration, Mold cleaning, Mold damage restoration, Mold inspection, Mold mitigation, Mold remediation, Odor control, Sewage cleanup, Water damage-related cleanup & repair, Water damage-related mold removal, Water removal, and smoke damage restoration. This breadth of capabilities enables them to address complex situations that involve multiple systems, materials, and levels of moisture. By integrating advanced extraction, drying, sanitization, deodorization, and deodorization techniques, they strive to return spaces to pre-loss conditions as quickly and safely as possible.

In addition to technical proficiency, the team prioritizes client experience. Customer feedback highlights their professionalism, empathy, and thorough communication—qualities that help homeowners feel informed and supported from the initial call through project completion. Clients note that technicians such as Dakota, Coyote, Matt, Chris, Nate, Brandon, and others consistently document progress, explain next steps, and respect the home environment. This combination of skilled workmanship and customer-centric service underpins the company’s reputation for reliability and quality workmanship. RestoPros of The Triad also emphasizes collaboration with insurance carriers to streamline claims, coordinate temporary protections if needed, and ensure accurate documentation for coverage. The result is a trusted partner for families and businesses navigating water, fire, or mold restoration needs within Greensboro and surrounding communities.

With a focus on rapid response, precise remediation, and careful restoration, RestoPros of The Triad offers a dependable, courteous, and efficient solution for properties facing water intrusion, flood damage, mold concerns, or fire-related impacts. Their integrated services, transparent communication, and dedication to customer satisfaction position them as a leading option for triad-area restoration projects of varying sizes and complexities.

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