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True North Restoration of Raleigh

True North Restoration of Raleigh in Garner, NC specializes in professional water damage restoration and 11 related services to restore homes quickly and safely.

Water Damage Restoration Service at 166 Donmoor Ct in Garner, NC 27529

Operational
★★★★★
Rating: 5.0 based on 25 reviews
Address: 166 Donmoor Ct, Garner, NC 27529
Phone: 19842633650
Emails:
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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True North Restoration of Raleigh

True North Restoration of Raleigh Services

Carpet cleaning

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Carpet cleaning is a service that removes dirt, stains, and germs from carpets using shampoo, steam, or dry methods. It involves vacuuming, pretreating spots, cleaning with appropriate equipment, and drying the carpet to restore freshness and appearance.

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that restores spaces after a fire. It involves removing smoke and soot, boarding up and securing the area, cleaning and deodorizing, replacing damaged materials, and repairing structure and finishes to return the property to normal.

Flood cleanup

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Flood cleanup is the process of removing water, drying air, and repairing damage after floods. It includes pumping out water, drying and dehumidifying rooms, cleaning mud and debris, sanitizing, and repairing damaged walls, floors, and belongings.

Flood restoration

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Flood restoration is the process of cleaning up water damage after floods, drying and removing moisture, sanitizing to prevent mold, repairing damaged floors, walls, and belongings, and restoring a home or business to its pre-flood condition.

Mold cleaning

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Mold cleaning is removing mold growth from surfaces to improve indoor air quality. It involves identifying affected areas, containing spores, cleaning with appropriate cleaners, drying moisture sources, and preventing future mold by fixing leaks and improving ventilation.

Mold damage restoration

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Mold damage restoration is a service that cleans up mold growth after water damage, removes contaminated materials, kills mold, and restores safety and appearance by drying, sanitizing, repairing, and deodorizing affected areas.

Remodeling

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Remodeling is updating or changing a home’s rooms, layout, or features to improve function, style, or value. It involves planning, budgeting, and renovating elements like walls, floors, kitchens, baths, and systems to meet new needs.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is a service that removes excess water, dries and sanitizes affected areas, and restores damaged structures and belongings, including repairing floors, walls, and ceilings to prevent mold and further harm.

Water damage-related mold removal

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Water damage-related mold removal is a service that cleans up mold growth caused by flooding or leaks. It involves assessing moisture, drying surfaces, removing moldy material, sanitizing, and preventing future growth to restore a safe, healthy environment.

Water damage-related pest control

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Water damage-related pest control is a service that fixes water damage and protects a building from pests. It involves identifying leaks, drying and sanitizing affected areas, repairing damage, and treating for insects or pests that thrive in damp conditions.

Water removal

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Water removal is a service that quickly eliminates standing water from areas like homes or buildings after flooding or spills. It involves pumping or extracting water, drying surfaces, and using equipment to prevent mold and further damage.

True North Restoration of Raleigh Reviews

Angel Lopez
Angel Lopez
5 ★★★★★
I experienced a flood at my house a few days ago, and these guys arrived super quickly. They handled everything, fixed everything, and the quality of the work was impeccable. My house looks amazing now. They completed the job in an outstanding amount of timeI’ve never seen work done this solid and clean before. I’m truly grateful and very satisfied with their services. Highly recommended, without a doubt one of the best companies out there for this type of situation. If I ever have an issue like this again, I’ll make sure to call Jose as soon as possible. Thank you so much for everything, truly.
Krissy S.
Krissy S.
5 ★★★★★
I came home to a waterfall coming down from the now open ceiling in my kitchen. The leaks came from an upstairs bathroom. I was so devastated! I was in touch with John with True North who came in and took over restoration and saved my sanity! John and his coworker, Sam, were so professional and kicked everything into high gear. They knew exactly what had to happen and made it all so seamless. They made all the arrangements with The Contents Team to move all my furniture from affected rooms into a pod they placed on my property. The Contents Team was amazing. They even boxed up all loose items in the rooms as well. True North then brought in all their humidifiers and dryer equipment to dry all the floors and walls and removed all moisture. Sam came various time and tested all the areas for moisture & microbes to ensure my home was dry & safe from harmful mold, mildew or bacteria. You can't ask for a better team of professionals. I highly recommend True North for restoration projects. Photos are what I came home to.
Alex Bianco
Alex Bianco
5 ★★★★★
We have done two jobs for John definitely very professional! Thank you for the business Bianco Painting!
Anthony Doty
Anthony Doty
5 ★★★★★
We had a water leak on 1/6/2026, and after identifying the issue, we came across True North Restoration and worked with John. Hands down, this was one of the best service experiences we’ve ever had as homeowners. This was our first water leak in 10 years of owning our home, and John immediately put us at ease. He was prompt, professional, transparent, and extremely easy to work with, especially when it came to coordinating around our schedule during a stressful time. What really stood out was that John didn’t just focus on fixing the immediate problem — he genuinely cared about our health and safety long after the event, making sure there would be no lingering moisture or future issues like mold. That level of care is rare. As of 1/15/2026, everything is completely back to normal — you’d never know a leak even happened. The process was smooth, well-explained, and as stress-free as something like this can be. I can’t thank John enough for taking such great care of our home and family. If you’re dealing with water damage and want someone who is knowledgeable, trustworthy, and truly looks out for your best interest, I would not hesitate to recommend John and True North Restoration.
Georges Hilaire
Georges Hilaire
5 ★★★★★
I had water damage due to flooding on my property and it was a huge mess. We considered this a major disruption to our property. When you experience something like this it affects you personally. We called True North Restoration and instead of getting an AI impersonal recording, we spoke with John Reed. He came out and assessed the damage and got to work. It was refreshing to engage a company that put a personal touch on their service. When I had questions John answered the phone and walked me through the process. John was genuinely invested in restoring our personal space. This is a company I intend to keep on speed dial. John was extremely thorough and trustworthy. He took my disaster personal. My property has been fully restored as if the water damage never happened. I recommend John Reed, True North Restoration.
Rover
Rover
5 ★★★★★
In 2018, a hurricane hit our house in Hampstead, NC. Well before John (TNR Owner) became water restoration certified, he was there helping roll up carpets and remove debris. He was instrumental as a go between with our HOA and insurance companies, and I am thankful he was there to navigate the remediation efforts. He is a hard worker and reliable contractor - difficult to find! I highly recommend John and his team!
Jennifer Privette
Jennifer Privette
5 ★★★★★
John at True North did mold removal and cleaning for me recently in an upstairs bathroom. He was quick to respond to my request, provided a detailed quote, and did the work to an exceptional level of quality. I am very pleased with every aspect of this process and recommend him wholeheartedly. He is honest, trustworthy, detailed, and pleasant to work with. A+!!
Paolo Rivera (Paul)
Paolo Rivera (Paul)
5 ★★★★★
John was super professional and came to our home promptly to asses our water damage. He was honest, thorough and experienced. Give True North Restoration of Raleigh a chance, you will not regret it.
YHung Mlo
YHung Mlo
5 ★★★★★
I've recently had a project done by True North Restoration of Raleigh. John was knowledgeable and professional. He explained the process in details and made sure I understand it. He confirmed that there was a mold which is reassuring. I would use True North Restoration of Raleigh again for future work.
Suresh Komakula
Suresh Komakula
5 ★★★★★
I have engaged them to take care of a mold at home. One of the important aspect I liked about them was their responsiveness. John is always available for a quick connect to talk about. Did a good job, no complaints with their service so far.
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About True North Restoration of Raleigh

True North Restoration of Raleigh is a trusted water and property restoration service located at 166 Donmoor Ct, Garner, NC 27529, serving Raleigh and the surrounding communities. The company specializes in a comprehensive range of services designed to mitigate damage, restore functionality, and reclaim peace of mind for homeowners and businesses after emergencies. Their approach blends technical expertise with responsive, compassionate support to navigate the complexities of restoration projects, from initial assessment through final cleanup and reconstruction.

In the realm of water and flood scenarios, True North Restoration of Raleigh offers thorough water damage restoration services and water removal to minimize secondary effects such as mold growth, warped materials, and structural deterioration. Their team is equipped to perform water-related cleanup and repair, including moisture assessment, extraction, drying, dehumidification, and monitoring to ensure spaces return to safe, habitable conditions. They also handle flood cleanup and flood restoration with attention to both immediate containment and long-term prevention, using proven methods to restore affected areas efficiently and effectively.

The company extends its expertise beyond water to address fire damage restoration and related cleanup and repair needs. Fire damage cleanup, smoke odor removal, and debris clearance are coordinated with careful planning to protect remaining structures and contents while rebuilding and restoring original functionality. Their remodeling capabilities support post-damage renovations, helping clients restore aesthetics and usability after a loss.

True North Restoration of Raleigh also emphasizes mold management as a key component of healthful interiors. Mold cleaning and mold damage restoration are conducted with diligence to remove contamination, remediate affected materials, and implement containment measures. They offer water damage-related mold removal as part of a holistic approach to prevent recurring moisture issues that can compromise indoor air quality and structural integrity.

To support a wide range of restoration needs, the team provides additional services that may intersect with water or fire events, including carpet cleaning and general cleaning to improve indoor environments after a disturbance. They coordinate with trusted partners for contents handling, ensuring belongings are safely moved, packed, and stored when needed during remediation. Their pest control services related to water events address potential moisture-driven pests, contributing to a thorough restoration plan.

Customers frequently commend True North Restoration of Raleigh for prompt response, clear communication, and professional execution. Testimonials reflect rapid on-site arrival, thorough damage assessment, meticulous moisture testing, and reliable, respectful service. Clients note that the company’s work leads to restored spaces that feel safe, clean, and close to their pre-event condition, with many expressing appreciation for the personal attention and dependable teamwork demonstrated by John, Jose, Sam, and the broader staff. The combination of technical proficiency, transparent guidance, and compassionate support positions True North Restoration of Raleigh as a dependable partner for fire, flood, mold, and remodeling needs in the Raleigh area.

Fire Damage Restoration Service

True North Restoration of Raleigh offers expert fire damage restoration in Garner, NC, handling smoke and soot cleanup, odor removal, structure drying, board-up, and full reconstruction to restore your home safely and quickly after a fire.

Water Damage Restoration Service

True North Restoration of Raleigh offers expert water damage restoration in Garner, NC, delivering rapid water extraction, structural drying, mold prevention, and reliable reconstruction to restore homes safely and efficiently.

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