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ServiceMaster Restoration by Buck

ServiceMaster Restoration by Buck in Garner, NC offers professional water damage restoration with comprehensive services to restore homes and protect property.

Water Damage Restoration Service at 381 Cleveland Crossing Dr Ste 105 in Garner, NC 27529

Operational
★★★☆☆
Rating: 3.0 based on 2 reviews
Address: 381 Cleveland Crossing Dr STE 105, Garner, NC 27529
Phone: 19199510281
Emails:
Adam Mccoy (Sales Business Development) - [email protected]
Angie Andrew (Account Manager) - [email protected]
Bill Meeker (Controller) - [email protected]
Employees: 500
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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ServiceMaster Restoration by Buck

ServiceMaster Restoration by Buck Services

24/7 Disaster Restoration Services

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24/7 Disaster Restoration Services is available anytime to help repair and recover belongings after emergencies like floods, fires, or storms. It involves immediate response, water extraction, debris removal, drying, cleaning, and restoring homes to pre-event condition.

Air Duct Cleaning

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Air Duct Cleaning is the process of cleaning the ducts and vents in your heating and cooling system to remove dust, mold, and debris, improve airflow, and enhance indoor air quality; it involves inspecting, cleaning, and sanitizing the ductwork and components.

Assessment Of The Damage

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Assessment Of The Damage is a service that evaluates and documents the extent of harm or loss after an incident, inspecting affected areas, identifying needed repairs, and estimating costs to guide restoration and insurance claims.

Broken Pipes

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Broken Pipes is a service that helps fix plumbing leaks, burst pipes, and clogged lines. It includes rapid diagnostics, emergency repairs, parts replacement, and prevention advice to keep your water system flowing safely and efficiently.

Building Restoration Services

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Building Restoration Services repair and renew damaged or aging structures to restore safety, functionality, and appearance. It involves restoring foundations, walls, roofs, and interiors, using skilled trades, preserving original design, and upgrading to current codes.

Cleanup And Restoration

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Cleanup And Restoration is a service that cleans up messes and restores spaces to their original condition, including removing damage, cleaning surfaces, deodorizing, and repairing or replacing damaged items to return a space to a safe, functional state.

Commercial And Residential Restoration Services

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Commercial And Residential Restoration Services helps repair and restore buildings after damage from events like fire, water, storms, or mold. It involves assessment, cleanup, drying, reconstruction, and returning spaces to safe, functional condition for businesses and homes.

Commercial Building

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Commercial Building is a service that plans, designs, constructs, and outfits shared business spaces like offices, shops, and malls. It involves project management, structure layout, safety compliance, systems installation, and timely completion within budget.

Complete Restoration

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Complete Restoration is a full-service help that cleans, repairs, and renews a home or item to its original condition, including assessment, cleaning, repairs, replacements, and final quality checks to restore function and appearance.

Complete Structural Drying

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Complete Structural Drying is a service that quickly removes water from your building after flooding or leaks and dries out walls, floors, and insulation using pumps, extractors, and advanced air movers to prevent mold and damage.

Comprehensive Damage Restoration Services

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Comprehensive Damage Restoration Services helps restore buildings after disasters like floods, fires, or storms. It includes assessing damage, removing water or debris, cleaning, drying, sanitizing, repairing, and restoring structure and contents to pre-event condition.

Consulting Services

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Consulting Services are expert advice and guidance for businesses or individuals. It involves analyzing needs, offering actionable recommendations, and helping implement solutions to improve performance, solve problems, or plan strategy.

Contents Inventory

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Contents Inventory is a service that catalogs and records all items you have, noting details like quantity, location, condition, and value, so you can track, manage, and plan for replacements or audits.

Controlled Demolition

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Controlled Demolition is the careful removal of buildings or structures using planned, precise techniques to bring them down safely. It involves engineering plans, controlled implosions or mechanical methods, safety measures, and cleanup of debris.

Decontamination And Disinfection Services

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Decontamination and Disinfection Services clean and sanitize spaces to remove germs, bacteria, and viruses. It involves assessing contamination, removing waste, applying approved cleaning agents, and ensuring surfaces are safe for use again.

Disaster Operations

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Disaster Operations is the coordinated effort to plan, respond to, and manage resources during emergencies, including risk assessment, rapid communication, evacuation, relief distribution, and coordinating agencies to protect people and property.

Disaster Planning

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Disaster Planning is planning to prepare for emergencies like floods, fires, or storms. It involves identifying risks, setting response steps, assigning roles, making backup plans, and practicing to keep people safe and operations running smoothly.

Disaster Recovery

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Disaster Recovery is a service that helps you quickly restore critical systems and data after events like fires, floods, or cyberattacks. It involves planning, data backups, failover to alternate systems, and tested procedures to resume normal operations with minimal downtime.

Disaster Strikes

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Disaster Strikes is a safety-focused service that helps you prepare for natural or man-made emergencies, offering quick guidance, drills, and practical steps to protect yourself, your loved ones, and your property during a crisis.

Document Drying

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Document Drying is a service that gently removes moisture from wet or damp papers, preserving ink and structure. It involves careful drying methods, air or heat control, and handling to prevent water damage and warping while restoring readability.

Electronic Restoration

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Electronic Restoration is a service that fixes broken electronics, restores data, and revives devices to full function. It involves diagnosing problems, repairing hardware or software, replacing worn parts, and testing for safety and reliability.

Emergency Response

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Emergency Response is a fast, organized service that alerts and coordinates trained teams to quickly assess, secure, and assist in a crisis, providing essential rescue, medical aid, communication, and incident management to protect lives and safety.

Emergency Restoration Services

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Emergency Restoration Services provide rapid cleanup and repair after disasters like floods, fires, or storms. The team assesses damage, stops further harm, dries and sanitizes, andFully restores buildings back to safe, livable condition as quickly as possible.

Fire And Smoke Damage Repairs

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Fire and smoke damage repairs restore homes or buildings after fires, removing soot, cleaning and deodorizing, repairing structural and cosmetic damage, and restoring utilities, strength, and airflow to return the space to safe, usable condition.

Fire And Smoke Restoration

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Fire And Smoke Restoration is a service that cleans, repairs, and restores homes or buildings damaged by fire, soot, and smoke. It involves assessing damage, removing debris, cleaning surfaces, eliminating odors, and restoring structure and finishes to safe, usable condition.

Fire And Water Damage Repair

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Fire and Water Damage Repair is a service that restores buildings after fires or floods. It involves assessing damage, removing water or smoke, cleaning, drying, sanitizing, and repairing structural and cosmetic damage to restore safety and usability.

Fire Damage Restoration

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Fire Damage Restoration is the process of cleaning up and repairing a property after a fire. It involves assessing damage, removing smoke and soot, drying moisture, repairing structure, replacing damaged materials, and restoring safety and appearance.

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that cleans up smoke and soot, removes debris, deodorizes, and restores a home after a fire, including securing the site, repairing damaged structures, and replacing damaged materials to make the space safe again.

Flood Damage

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Flood Damage is a service that assesses and repairs water damage from floods in homes or buildings, including drying wet areas, removing standing water, cleaning debris, estimating costs, and restoring damaged structure and belongings to safe, usable condition.

Floor Care

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Floor Care is a service that cleans and maintains floors, including sweeping, mopping, vacuuming, and polishing, plus deep cleaning, stain removal, and protective treatments to keep surfaces like tile, hardwood, or carpet looking clean and lasting longer.

Hoarding Cleanup

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Hoarding Cleanup is a professional service that helps clear and organize cluttered spaces, safely removing items, cleaning surfaces, and restoring a functional, safer living area for the client, with sensitivity and privacy.

Home Restoration

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Home Restoration is a service that repairs and renovates damaged or worn parts of a house, restoring structure, safety, and comfort. It may involve fixing water or fire damage, remodeling rooms, replacing fixtures, and ensuring everything meets current codes.

Insurance Claims

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Insurance Claims is the process of reporting a loss to your insurer, providing details and evidence, and requesting payment or settlement for eligible damages or losses covered by your policy.

Mold Damage

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Mold Damage is a service that detects, cleans, and removes mold growth in homes or buildings, dries out wet areas, prevents future moisture problems, and restores air quality and safety through inspection, cleaning, and mitigation steps.

Mold Growth Removal

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Mold Growth Removal is a service that detects and eliminates mold in homes or buildings, then cleans and dries the area to prevent recurrence, often including moisture control, surface cleaning, and safety precautions for occupants.

Mold Remediation

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Mold Remediation is a service that removes mold from homes or buildings and fixes moisture problems to prevent regrowth, using cleanup, containment, air filtration, and repairs to restore a safe, healthy environment.

Natural Disasters

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Natural Disasters is a service that explains major events like earthquakes, floods, hurricanes, and wildfires, how they happen, their impacts, safety tips, and steps to prepare or respond effectively.

Packout & Content Management

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Packout & Content Management is a service that safely packs and inventories items from a site, organizes and stores digital records, and tracks each item’s location and status from collection through storage or delivery.

Pre Loss Planning

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Pre Loss Planning helps organizations prepare for potential risks by identifying threats, evaluating vulnerabilities, and setting strategies and procedures to prevent loss, minimize impact, and ensure quick recovery through proactive planning and stakeholder coordination.

Property Damage

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Property Damage is a service that helps assess and repair damage to buildings or belongings from incidents like accidents, weather, or vandalism. It involves inspections, documenting losses, coordinating repairs, and coordinating with insurers for claims.

Property Restoration

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Property Restoration is a service that repairs and restores damaged homes or buildings after events like floods, fires, or storms. It involves cleaning, drying, fixing structural issues, replacing damaged materials, and returning the property to its pre-loss condition.

Recovery Plans

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Recovery Plans help organizations prepare for and manage crises by outlining steps to protect people, data, and operations, set priorities, assign roles, test scenarios, and recover quickly after a disruption.

Residential Water Damage

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Residential Water Damage is a service that assesses and fixes water-related issues in homes, including leaks, flooding, and moisture. It involves inspecting for damage, removing excess water, drying, sanitizing, and repairing or restoring affected areas and materials.

Sanitation Services

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Sanitation Services is a community program that cleans and maintains public spaces, collects and disposes of waste, manages trash, recycling, and hazardous materials, and may include street sweeping, sanitation education, and helping keep neighborhoods healthy and tidy.

Scheduled Cleaning

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Scheduled Cleaning is a service where you book regular cleaning visits (daily, weekly, or monthly) so a cleaner comes at set times to tidy rooms, dust, vacuum, and sanitize surfaces, keeping your space consistently fresh and organized.

Site Cleanup

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Site Cleanup is a service that removes unwanted content, fixes errors, updates outdated data, and optimizes pages for speed and safety, ensuring a clean, reliable, and user-friendly website.

Specialty Restoration Services

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Specialty Restoration Services is a service that restores and repairs unique or complex items (like antique furniture, artwork, or heirlooms) using careful cleaning, stabilization, conservation, and expert restoration techniques to bring them back to good condition.

Trauma & Biohazard

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Trauma & Biohazard is a service that safely cleans, decontaminates, and handles scenes or items exposed to biological or hazardous materials after injuries or incidents, protecting people and preventing infection.

Vehicle Impact

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Vehicle Impact is a service that assesses how a vehicle affects its surroundings and performance, including safety checks, derailments or collision risk reviews, and recommendations to reduce damage and improve efficiency.

Water Damage Mitigation

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Water Damage Mitigation is a service that stops ongoing water intrusion, removes excess water, dries and sanitizes areas, and restores your home. It involves assessment, containment, pumping, drying, deodorizing, and minor repairs to prevent mold and further damage.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is a service that dries out wet areas, removes damaged materials, sanitizes to prevent mold, and fixes structure and finishes to restore homes after leaks, floods, or spills.

Weather Damage Restoration

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Weather Damage Restoration is a service that helps recover homes or buildings after storms, floods, or wind damage. It includes assessment, water and debris removal, drying, repair, and rebuilding to restore safety and functionality.

ServiceMaster Restoration by Buck Reviews

E Julien
E Julien
1 ★☆☆☆☆
This company was recommended by my insurance company after I experienced a house fire. Of course they had a top notch sales pitch exclaiming how they would take care of everything and provide outstanding service. They were contracted to clean the interior and the contents of my home, plus demo a room which had significant fire damage. The cleaning process also included inventorying my contents and disposing of any damaged contents accordingly. Well the cleaning crew they used was less than professional. I found them using MY cleaning supplies, snooping through personal items (i.e. reading documents) and attempting to not inventory items they were "wink wink" disposing of. Luckily for me, my schedule permitted me to be present on most occasions. I know this helped to keep them off guard and curb any further mishaps. Once the cleaning was done, my non-salvageable inventory list totaled over 10 pages of items which I would need to submit to my insurance. Oh, and while doing the inventory the cleaners didn't have enough inventory sheets so I had to give them one of my spiral notebooks so they could finish up.To get the final inventory list, I had to reach out to Service Master constantly for any response. I called, emailed, texted for over five weeks and only after involving my insurance company did they finally provide it. During the demo process, they had to disconnect the plumbing in the bathroom to dispose of the damaged fixtures (tubs, sinks, toilet, etc). The day after the demo was complete, I stopped by and found standing water in my bathroom. After inspecting my crawlspace I found it was soaking wet along with the insulation under the bathroom subfloor. So now not only was I dealing with fire damage, I was facing water and possible mold damage. Somehow they forgot to cap the cut plumbing lines to the tub and sinks. When I contacted the general manager/owner of ServiceMaster he had the nerve to say he was busy and couldn't do anything about it that day. Well after further conversation he did get someone out to look at it but it took a few more days before they pulled out the damaged insulation and placed fans in the house to dry out the moisture. In the process they attempted to claim I was responsible for the leak somehow. Needless to say, I would not recommend this company to anyone needing any kind of service. They billed my insurance over $25k for some of the most unprofessional, disorganized, and inconsiderate behavior I've ever experienced from a company. And if they want to dispute my review feel free to do so, but be aware I have receipts.
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About ServiceMaster Restoration by Buck

ServiceMaster Restoration by Buck is a reputable water damage restoration service situated at 381 Cleveland Crossing Dr Ste 105, Garner, NC 27529. Serving both residential and commercial clients, the company provides comprehensive disaster response and recovery solutions designed to minimize damage, restore safety, and return properties to their pre-loss condition. The organization emphasizes a thorough approach to restoration, focusing on effective mitigation, careful cleaning, and precise rebuilding when necessary. Clients benefit from a coordinated process that addresses immediate needs and long-term concerns alike, ensuring that homes and businesses can recover with confidence.

As part of its core operations, ServiceMaster Restoration by Buck offers a wide range of services under the umbrella of Water Damage Restoration Service, Air Duct Cleaning Service, Building Restoration Service, Fire Damage Restoration Service, and Waste Management Service. The team is equipped to handle 24/7 Disaster Restoration Services, providing rapid assessment, emergency response, and ongoing support during all phases of a loss. They conduct assessments of the damage, manage controlled demolition when required, and perform complete restoration tasks that cover both structure and contents. This includes complete restoration of buildings, complete structural drying, and comprehensive damage restoration services aimed at returning the property to a safe and habitable state.

In addition to physical restoration, the company places emphasis on documentation and logistics. Services such as Contents Inventory, Packout & Content Management, Documentation and Insurance Claims assistance help clients organize and recover possessions efficiently. The team also offers specialized procedures for decontamination and disinfection, mold damage removal and remediation, and trauma and biohazard considerations when applicable. With a focus on both preventive planning and responsive action, ServiceMaster supports disaster planning, recovery plans, and disaster operations to prepare for and manage future events.

ServiceMaster Restoration by Buck also extends its offerings to environmental and sanitary tasks, including Sanitation Services, Air Duct Cleaning, and Home Restoration for both residential and commercial settings. They provide Entry and Site Cleanup, Hazard Cleanup, and Recovery efforts that cover flood damage, weather-related restoration, and fire and smoke damage repairs. Their capabilities include Fire and Water Damage Repair, Fire Damage Restoration, and Fire and Smoke Restoration, ensuring a coordinated approach to complex losses that involve both fire and water elements. Comprehensive damage restoration services address the full scope of recovery needs, from initial assessment to final restoration and cleanup.

Customers can rely on the company for specialized recovery and mitigation services such as Water Transfer and Drying, Complete Restoration, and Site-Specific Building Restoration. The service catalog also encompasses Disaster Recovery, Disaster Strikes preparation, and pre loss planning to help homes and businesses minimize downtime and financial impact. By combining technical expertise with a client-forward focus, ServiceMaster Restoration by Buck aims to deliver responsive, respectful, and transparent restoration experiences, while maintaining adherence to industry standards and safety protocols.

Water Damage Restoration Service

ServiceMaster Restoration by Buck in Garner, NC offers expert water damage restoration to quickly mitigate floods, leaks, and mold risks. Fast response, thorough drying, sanitization, and reconstruction to restore your home or business with care and reliability.

Air Duct Cleaning Service

ServiceMaster Restoration by Buck in Garner, NC offers expert air duct cleaning to improve indoor air quality, remove dust and contaminants, and boost HVAC efficiency with thorough, professional service for homes and small businesses.

Building Restoration Service

ServiceMaster Restoration by Buck in Garner, NC offers expert building restoration services, including water, fire, mold, and storm damage recovery, with rapid response, thorough cleanup, and professional reconstruction to restore properties quickly and safely.

Fire Damage Restoration Service

ServiceMaster Restoration by Buck in Garner, NC offers expert fire damage restoration, including mitigation, soot and odor removal, decontamination, water damage repair from firefighting efforts, and thorough rebuilding to restore homes safely and quickly.

Waste Management Service

Waste Management Service by ServiceMaster Restoration by Buck in Garner, NC offers safe, efficient disposal and cleanup of trash, debris, and hazardous waste, restoring safety and cleanliness to homes and businesses with prompt, compliant, professional handling.

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